RM3,000 - RM3,500 monthly
The Kuala Lumpur Journal Hotel
The Kuala Lumpur Journal Hotel, Jalan Sultan Ismail, Bukit Bintang, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
The Kuala Lumpur Journal Hotel is a renowned boutique hotel in the heart of Kuala Lumpur, Bukit Bintang. We are currently seeking a dynamic and engaging individual to join our team as a Guest Service Ambassador.
Job Description As a Guest Service Ambassador, you will be the face of our hotel and play a vital role in ensuring a memorable guest experience. Your responsibilities will include:
- Warmly welcoming guests upon arrival and departure - Providing exceptional customer service at all times - Assisting guests with inquiries, requests, and information about the hotel and local attractions - Handling guest check-ins and check-outs efficiently - Maintaining a neat and organized front desk area - Assisting with reservations and room assignments - Addressing guest concerns and resolving issues promptly and professionally - Promoting hotel services and amenities to enhance the guest experience - Collaborating with other hotel departments to ensure guest satisfaction - Assisting...