Supervising staff and ensuring smooth daily operations. Handling customer complaints and resolving issues. Ensuring health, safety, and security procedures are followed. Monitoring service quality and operational standards. Assisting with staff scheduling and shift coordination. Responding to emergencies or unexpected situations. Preparing reports and updating senior management on key issues.

a)      Duties:   -          Wears issued uniform and name badge whenever on duty, from “clock-in" to "clock out”. -          Maintains proper grooming and hygiene habits as defined in the “personal hygiene” section of the Food and Beverage Manual. -          Maintains issued uniform including name badge in good, clean condition, without tears or stains. -          Complies with the hotel’s house rules and conduct codes as stated in the employee handbook and as distributed at orientation. -          Be able to describe the tasks that you are to perform in an emergency as outlined in the hotel’s loss-prevention procedures manual....

- Fix broken lights, room locks, and leaking pipes. - Service heating, ventilation, and air-conditioning (HVAC) units. - Do daily and weekly room and equipment checks. - Answer quick repair calls for guests or the front desk. - Keep a log of all completed repairs and parts used.

provide essential administrative support, manage booking inquiries, prepare contracts, and collaborate with various departments (like front office, catering, and reservations) to ensure flawless guest experiences and seamless group events.