Assist in managing daily HR operations, including recruitment, onboarding, payroll, attendance, leave administration, and employee records. Handle employee relations, disciplinary matters, grievances, and domestic inquiry procedures. Ensure compliance with the Malaysian Employment Act 1955, Industrial Relations Act 1967, and other relevant statutory requirements. Coordinate training and development programmes, including HRD Corp claims and training records. Manage foreign employee and trainee documentation, including immigration-related matters and permit renewals. Support performance management, staff welfare, employee engagement, and retention initiatives. Oversee staff accommodation, hostel administration, and employee welfare matters. Prepare HR reports, manpower planning, and departmental updates for management. Liaise with government agencies such as JTK, KWSP, PERKESO, Immigration, and other...

Job Description Defining and implementing front desk objectives and procedures. Hiring and training staff and managing the shift schedules. Tending to guests' complaints and questions and providing exceptional customer service. Ensuring that the front desk and reception area is kept clean and organized. Maintaining front desk office supplies and equipment. Supervising staff and all front desk activities including bookings, appointments, phone calls, emails and etc. Conducting performance reviews with staffs. Generating reports and feedback for presentation to the general manager. Performing administrative duties such as filing and updating records, among others, as needed.   Requirements: ·         Must possess at least SPM/STPM/Diploma for any discipline ·         Degree in hotel management is a plus...

Job Description : • Welcome guests with a warm and friendly demeanour, creating a positive first impression • Respond promptly to guest inquiries, both in person and over the phone • Work closely with housekeeping to coordinate room availability, cleanliness, and readiness for guest arrivals. • Address and resolve guest concerns and complaints in a courteous and professional manner • Assist guests during the check-out process, ensuring accurate billing and efficient departure • Process guest payments accurately, handling cash, credit card transactions, and electronic payments securely.   Requirements: •Must possess at least SPM/STPM/Diploma for any discipline •Diploma in hotel management is a plus •Minimum 1 year working experience •Work experience in the hotel industry and well known of Opera System is a bonus •Required skill(s): Strong customer service attitude, excellent...

Description Cleans and maintains all rooms assigned according to set standards. Strip and make up beds with the bed sheets provided. Ensures that both stained, nor torn sheets and pillowcases are to be use.  Ensures all furniture, mirrors and windows are in immaculate condition (free from dust / stains). Replenishes the guest rooms with stationery and room supplies. Cleans the bathroom, bathtub, hand basin, toilet bowl, bathroom floor and walls with proper chemicals before replacing the bathroom amenities and supplies. Ensures that the bathroom, tile grouting, floor edges, floor traps, drainage hole and tap head circumference are without dirt / fungus / stains. Removes all the soiled trays and glasses from the guest room. At the same time, inform Room Service to clear the trays at the service lift landing. Requirements: ·         Must possess at least SPM/STPM for any discipline...