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Aug 17, 2022
Full time
RM1,500 - RM1,800 monthly
Hotel De'La Ferns Hotel De'la Ferns Cameron Highlands, Jalan Besar, Tanah Rata, Pahang, Malaysia
Answer immediately to request from guests, as well as from other departments. Load cart with supplies such as linens and move it to the required area. Enter guest rooms by adhering to proper procedures and ensure they are vacant. Replace used amenities in guest rooms. Provide clean linens and terry for dirty ones. Make beds, and ensure bathrooms are clean. Take away, room service items, dirty linen, and trash. Perform check on all room appliances to ensure they are in good working condition. Arrange furniture, desk items, and appliances when necessary. Dust furnishings and walls and remove dirty marks from needed place. Carry out floor care duties in hallway and guest rooms, and vacuum carpets. Adhere to all safety, security, and company procedures and policies. Provide mediate report of any safety hazards, injuries, maintenance problem, or accidents to the supervisor. Keep uniform clean and make sure to appear professional...
Aug 17, 2022
Full time
RM1,500 - RM1,800 monthly
Hotel De'La Ferns Hotel De'la Ferns Cameron Highlands, Jalan Besar, Tanah Rata, Pahang, Malaysia
Register guests and assigns rooms. Accommodates special requests whenever possible. Assists in pre-registration and blocking of rooms for reservations. Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures. Understands room status and room status tracking. Knows room locations, types of rooms available, and room rates. Must be sales minded. Presents options and alternatives to guests and offers assistance in making choices. Uses suggestive selling techniques to sell rooms and to promote other services of the hotel. Coordinates room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day use rooms. Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures. Knows how to use front office...
Aug 17, 2022
Full time
RM1,500 - RM1,800 monthly
Hotel De'La Ferns Hotel De'la Ferns Cameron Highlands, Jalan Besar, Tanah Rata, Pahang, Malaysia
Greets guests and presents them with the menu. Informs guests about the special items for the day and menu changes if any. Suggest food and beverages to the guest and also try to up-sell. Take food and beverage orders from the guest on the order taking pads or on the handheld Point of sale ( POS  ) system. Obtaining revenues, issuing receipts, accepting payments, returning the change. Performing basic cleaning tasks as needed or directed by supervisor. Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food. Communicate to the guest and aid with their queries. Co - ordinate with the bus person, kitchen staff, bar staff to ensure smooth operation and guest satisfaction. Server food and beverage to the guest as per the course of order. Observes guests and ensure their satisfaction with the food and service. Observes guests and ensure their...
Aug 16, 2022
Full time
RM2,100 - RM2,300 monthly
SOFITEL KUALA LUMPUR DAMANSARA Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Job Description ·         Consistently offers professional, engaging and friendly service ·         Greets guests and presents them with the menu. ·         Informs guests about the special items for the day and menu changes if any. ·         Suggest food and beverages to the guest and also try to upsell. ·         Take food and beverage orders from the guest on the order taking pads or on the handheld Point              of sale ( POS ) system. ·         Obtaining revenues, issuing receipts, accepting payments, returning the change.  ·         Performing basic cleaning tasks as needed or directed by supervisor.  ·         Filling in for absent staff as needed ·         Communicate to the guest and provide assistance with their queries. ·         Co-ordinate with kitchen staff, bar staff to ensure smooth operation and guest satisfaction. ·         Serves food and beverage to the guest as per the course of order....