Overall scope and purpose of job: Responsible for the maintenance and upkeep of the hotel and grounds painting and repair services. To provide a full engineering service and to help develop the department to the fullest. Works in all related areas and will assist in all general engineering department duties are required. Main Tasks: Provide painting and repair services to the hotel and its surrounding independently and less supervision. Provides repair, repainting, minor upgrading of services to the hotel structure and grounds, furniture and fittings replacement inclusive of upholstery and ceiling repair. Liaise and assist external contract worker as instructed and required. To assist in all general engineering department works as required. Process all work orders efficiently and promptly. Take active part in preventative maintenance program. Maintain stock requirements as required. Work efficiently, tidily and effectively. Areas of...

Reviews charges to City Ledger and credit card accounts before sending them to Accounts Receivable. Checks daily Rooms and Food & Beverage revenue reports along with supporting documents from the Night Audit. Verifies revenue from telephone, telex, and fax services (if not automatically billed by the system). Ensures all banquet revenue for the day is properly recorded. Reviews revenue from other departments such as Laundry and Business Centre for completeness. Compares the daily General Cashier’s report with recorded cash movements. Monitors cashier shortages or overages, investigates significant differences, and reports them to the Director of Finance. Confirms that the Daily Report in the system includes all transactions for the day. Reviews paid-outs and allowance vouchers to ensure they are reasonable, properly approved, and supported by documents. Checks supporting documents for complimentary rooms, house-use rooms, and rooms with...

Clean and tidy guest rooms according to hotel standards. Replace bed linens, towels, and guest supplies daily. Check and restock room amenities such as toiletries, coffee, and water bottles. Report any maintenance issues or damages to the supervisor. Ensure all assigned rooms and corridors are clean, safe, and well-presented. Assist in cleaning public areas when required. Handle guest requests politely and promptly. Follow safety, hygiene, and cleanliness standards at all times.

- Can communicate in Bahasa Melayu, English and Mandarin. - Take food and beverage orders, and recommend suitable menu items to guests in outlets and function rooms. - Clear tables and reset them according to the meal period standards. - Set up buffet stations, placing the correct utensils based on the food items displayed. - Work closely with team members in a supportive and flexible way to ensure guest satisfaction and overall hotel success. - Prepare and ensure enough guest supplies and equipment are ready for operations in the assigned service area. - Handle reservations, welcome and seat guests, present menus, take orders, and assist guests when needed. - Prepare, present, and process guest bills according to hotel policies. - Maintain high standards of personal hygiene, food safety, and proper uniform appearance. - Be familiar with and able to use the Micros system efficiently. - Have good knowledge of all menu items and be able to recommend combinations and upsell...