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Nov 12, 2026
Full time
PARKROYAL Penang resort PARKROYAL Penang Resort, Batu Ferringhi, Penang., Batu Ferringhi, Penang, Malaysia
The F&B Cashier is responsible for handling guest transactions in the hotel’s food and beverage outlets. This role ensures accurate billing, smooth payment processes, and excellent customer service, contributing to the overall dining experience. Responsibilities Handling cashiering functions efficiently, ensuring accuracy in transactions. Processing fast and accurate billing for guests. Ensuring all checks are settled before guests leave. Maintaining tally between system records and credit card transactions. ·         Greet guests warmly and assist with inquiries about menus, promotions, or billing. ·         Coordinate with servers and kitchen staff to ensure smooth service. ·         Resolve billing disputes or guest concerns professionally. ·        ...
Nov 12, 2026
Full time
CROWNE PLAZA KLCC Crowne Plaza Kuala Lumpur City Centre by IHG, Jalan Yap Kwan Seng, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
The Director of Food & Beverage is responsible for overseeing all F&B operations, ensuring exceptional guest experience, maximizing revenue, and maintaining high standards of quality, service, and hygiene across all outlets. Key Responsibilities 1. Operations Management Oversee daily operations of all F&B outlets (restaurants, bars, banquet, in-room dining). Ensure service standards are consistently met in line with brand expectations. Monitor food quality, presentation, and service delivery. 2. Financial Performance Develop and manage F&B budgets, forecasts, and financial plans. Drive revenue growth and profitability through strategic planning. Monitor costs (food cost, beverage cost, labor cost) and implement cost-control measures. 3. Team Leadership Lead, coach, and develop F&B team members and managers. Ensure proper staffing levels and succession planning. Foster a positive and high-performance...
Nov 12, 2026
Full time
CROWNE PLAZA KLCC Crowne Plaza Kuala Lumpur City Centre by IHG, Jalan Yap Kwan Seng, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
As the Stewarding Supervisor, you will responsible for supervising the stewarding operation during shift and for cleaning and maintaining food and beverage premises to high hygienic standards. Adhere to local regulations concerning health, safety or other compliance requirements, as well as brand standards and local policies and procedures.        Your day-to-day:  In absence of Chief of Hygiene & Stewarding to conduct shift briefings to ensure hotel activities and operational requirements are known   During the shift, oversee the preparation of kitchen equipment for use  Supervise the receiving and storage of kitchen goods  Supervise the cleaning and storage of kitchen equipment  Supervise the cleaning of the premises  Supervise the removal of waste ...
Nov 12, 2026
Full time
CROWNE PLAZA KLCC Crowne Plaza Kuala Lumpur City Centre by IHG, Jalan Yap Kwan Seng, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
As the Director of Sales, you will be responsible to develop and set revenue sales and marketing strategies for the hotel to ensure plans are implemented, results are monitored and sales goals are achieved. Regularly sell hotel rooms, meeting rooms, and food and beverage through direct client contacts.  At Crowne Plaza Hotels & Resorts we look for people who are charming, confident, and internationally minded; people who know what it takes to exceed guest expectations.     Your day-to-day:  People    Manage day-to-day sales activities, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance, and recognise good performance.   Educate and train sales team that is responsible for developing new accounts, maintaining existing...