- Can communicate in Bahasa Melayu, English and Mandarin. - Take food and beverage orders, and recommend suitable menu items to guests in outlets and function rooms. - Clear tables and reset them according to the meal period standards. - Set up buffet stations, placing the correct utensils based on the food items displayed. - Work closely with team members in a supportive and flexible way to ensure guest satisfaction and overall hotel success. - Prepare and ensure enough guest supplies and equipment are ready for operations in the assigned service area. - Handle reservations, welcome and seat guests, present menus, take orders, and assist guests when needed. - Prepare, present, and process guest bills according to hotel policies. - Maintain high standards of personal hygiene, food safety, and proper uniform appearance. - Be familiar with and able to use the Micros system efficiently. - Have good knowledge of all menu items and be able to recommend combinations and upsell...

Manage all food and beverage operations, including restaurants, bars, and MICE Develop and implement strategic plans to enhance the guest experience and drive revenue growth Oversee budgeting, forecasting, and cost control measures to ensure profitability Lead, motivate, and develop a talented team of food and beverage professionals Collaborate with other department managers to ensure seamless cross-functional operations Maintain high standards of quality, cleanliness, and safety in all food and beverage areas Monitor market trends and competitor activities to identify opportunities for improvement Ensure compliance with all relevant health, safety, and licensing regulations

Preparing and cooking a variety of dishes to the highest standards, adhering to all health, safety and hygiene regulations Maintaining a clean, organised and efficient kitchen environment Collaborating with the Head Chef and other Chefs de Partie to develop new menu items and improve existing recipes Supervising and training kitchen assistants to ensure they perform their duties to the required standard Monitoring stock levels and placing orders for necessary ingredients and equipment Ensuring all food wastage is minimised and that ingredients are used efficiently Providing excellent customer service and responding promptly to any guest queries or requests

Follow up on all administrative matters related to the department. Record and monitor attendance of all Housekeeping staff. Control, issue, collect, and maintain records of all Housekeeping key movements. Record and properly store all Lost and Found items. Assist in recording guest laundry details. Update and track the status of maintenance requests. Maintain adequate stock levels of office supplies. Handle guest requests and respond promptly to inquiries; record and follow up on requests or complaints. Perform general Housekeeping administrative tasks, including faxing, photocopying, and preparing schedules; ensure all staff personal files are kept up to date. File all correspondence and store requisitions properly. Update all guestroom history records. Record all safe box lock issues reported by Room Attendants or guests and liaise with the Front Office for unlocking. Keep the work area clean and organized at all times, including the office...