Requirements:   ·         Hospitality industry courses in hotel management / Front Office Management from a recognised institution. ·         Minimum of three years as Duty Manager on a Business Class Hotel. ·         Experience with Yield Management. ·         Experience with room forecast and budgeting. ·         An equivalent combination of education and experience will be considered. ·         Carries out responsibilities in accordance with the hotel’s policies and applicable laws. ·         Responsibilities include planning, assigning, directing work, addressing complaints, grievances and resolving problems....

Job description We are looking to hire an experienced housekeeping supervisor to oversee all duties performed by our housekeeping staff. The housekeeping supervisor’s responsibilities include assigning tasks to the housekeeping staff, identifying and reporting cases of tardiness, and monitoring cleaning supplies. You should also inform management of any equipment or furniture in need of repair or replacement and ensure that the housekeeping staff complies with all safety and sanitation policies. Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met. Investigating and addressing complaints regarding poor housekeeping service. Providing training to the housekeeping staff. Regularly taking inventory of cleaning supplies and ordering stock as needed. Performing various cleaning duties in instances of staff shortages. Housekeeping Supervisor Requirements: Proven...

Supervision of the Front Office/Hotel staff and control of hotel’s activities in accordance with Dorsett Regency polices and procedures, in the absence of the Front Office Manager. Direct supervision of Front Office staff in the absence of the Front Office Manager/Assistant Front Office Manager as well as attending to situations and requests as required by any Department Head or Supervisor. Mandarin speakers will be added advantage.

About the Role: We are looking for a detail-oriented and reliable Night Auditor to join our Front Office team. This role is ideal for someone who enjoys working independently, has a strong sense of responsibility, and is comfortable handling both guest services and night-time financial reporting. Key Responsibilities: Handle guest check-ins and check-outs during night hours in a professional manner. Perform daily night audit tasks including balancing and posting of hotel revenue and transactions. Prepare and distribute daily financial and operational reports to management. Ensure the accuracy of guest folios and resolve billing discrepancies. Respond to guest enquiries, emergencies, and complaints during the night shift. Monitor property safety and conduct periodic security checks. Close and roll over the Property Management System (PMS) at end-of-day. Requirements: Minimum SPM; Diploma in Hotel Management, Accounting, or a related...