To assist Executive Chef to implement and maintain the kitchen and stewarding policy and ensure it’s proper, efficient and profitable functioning through an effective management system to defined and recognized standards. The Executive Sous Chef reports to the Executive Chef and is responsible for ensuring the implementation and maintenance of the company’s Hygiene and food quality policies especially with regard to the continual improvement process. Ensure proper controls with regards with wastages, labor cost, food production, menus, layout during events and food flows with the assistance of the chef de cuisine and the team. Conduct weekly meetings with chef de cuisine and the team. Carry out weekly walk-about with the chef de cuisine, hygiene manager and chief steward. Maintain high culinary standards and introduce creative food concepts aligned with brand identity

Main Duties:   A.   Front Office 1)      Ensures that thoughtful and attentive guest service with relaxed efficiency is offered. 2)      Ensures complete responsiveness to the desires of our guests. 3)      Ultimate responsibility in driving all guest reviews especially TripAdvisor. 4)      Plays an active supporting role in the Guest Experience Committee in driving excellent Guest experience. 5)      Ensures that image and grooming standards are reinforced and that associates come to work correctly attired with nametags. 6)      Updates associates on room rate changes and all Sales & Marketing programmes. 7)      Updates associates on rules and policies governing special promotions and that their production is tracked. 8)     ...

a)      Duties:   -          Wears issued uniform and name badge whenever on duty, from “clock-in" to "clock out”. -          Maintains proper grooming and hygiene habits as defined in the “personal hygiene” section of the Food and Beverage Manual. -          Maintains issued uniform including name badge in good, clean condition, without tears or stains. -          Complies with the hotel’s house rules and conduct codes as stated in the employee handbook and as distributed at orientation. -          Be able to describe the tasks that you are to perform in an emergency as outlined in the hotel’s loss-prevention procedures manual....

Main Duties: Guest Service / Marketing Responsibilities   Daily Tasks ·         Print guest feedback from all OTAs and Medallia. ·         Investigate any negative feedback received. ·         Conduct room checks for VIPs, corporate guests, and special requests. ·         Compile meal survey guest emails for TA Express. ·         Compile and update the guest review tracking sheet. ·         Create artwork as needed. ·         Respond to enquiries on social media platforms. ·         Update social media enquiry reports   Weekly Tasks...