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Dec 02, 2022
Full time
Guest Service Assistant
RM2,000 - RM2,400 monthly
IBIS KUALA LUMPUR CITY CENTRE 32, Lorong Yap Kwan Seng, Kampung Baru, 50450 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
·         Assist guests with check in and checkout, as well as other cashiering duties ·         Review arrival lists and prepare compendiums prior to guests’ arrival and check-into system if necessary ·         Welcome guests on arrival, register and issue room keys according to departmental standards and procedures ·         Liaise closely with other relevant departments to ensure that guests requests and needs are met ·         Update and maintain repeat guest history system ·         Handle guests’ complaints and comments tactfully and efficiently ·         Handling guests’ mails, messages, and answering of phone calls
Dec 02, 2022
Intern
Intern - Spa
RM400 monthly
Amari SPICE Penang Penang, Malaysia
Job Summary ·       All applicants must exhibit an approachable and enthusiastic demeanour through body language, eye contact and verbal dialogue. ·       Responsible for answering all incoming calls in a friendly and effective manner. ·       Exercise proper telephone etiquette and comply with the hotel terminology and Breeze protocol. ·       Must be comfortable and effective at phone sales and up-selling. ·       Confirm reservations for spa services. ·       Assist with group scheduling. ·       Ensure that all treatments areas are professionally maintained in accordance with the guidelines and standards of Breeze. ·       Must stay current on all relevant certifications. ·       All therapists must be approachable and enthusiastic with good: ·       Body language ·       Eye contact ·       Verbal dialogue.   Ensure that all treatments areas are professionally maintained in accordance with the...
Dec 02, 2022
Intern
Intern - Front Office
RM400 monthly
Amari SPICE Penang Penang, Malaysia
  §    General o   Reads the logbook daily and take action accordingly. o   Provides information regarding the hotel’s facilities & services. o   Ensures to always be informed of VIP in-house and daily functions. o   Handles guest complaints in accordance with service recovery guidelines.   §    Front Desk o   Assigns rooms and checks in/out guests in accordance with established standards. o   Checks guest history of all arrivals on shift and gets familiarized with the information. o   Greets and addresses guests by name.  o   Thanks every guest when they depart. o   Exchanges money for guests in accordance with the hotel’s foreign exchange policy & procedure.   o   Handles the following situations in accordance with hotel policy: §  Early arrivals and late check outs §  Rebate and paid outs §  Refund o   Runs the night audit. o   Post folios and relevant data...
Dec 02, 2022
Intern
Intern - Culinary
RM400 monthly
Amari SPICE Penang Penang, Malaysia
General ·       Keeps the kitchen area clean. ·       Prepares food according to recipes and plate presentation standards. ·       Knows how to operate equipment belonging to the kitchen area. ·       Maintains all operating items at established par stock level. ·       Maintains at the highest possible level the equipment cleanliness and repairs of the kitchen area. ·       Assists with controlling the food cost by following standard portioning and portion control. ·       Ensures a clean kitchen, hygienic work procedures and high safety standards ·       Checks all orders for presentation, correctness before they are picked up. Pastry/Bakery ·       Preparation of all kinds of dough. ·       Moulding and baking of bread, rolls, cakes, pies, desserts and other kinds of bread. ·       Decorating and apportioning of desserts in buffet presentations. ·       Prepares all ingredients for baking, measures and...
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