24 jobs found in pulau pinang

Job description · Maintains food cost as budgeted and takes corrective action as necessary. · Ensures fresh and quality food products are bought and used in production. · Ensures a clean kitchen, hygienic work procedures and high safety standards. · Implements work practices that minimize spoilage and wastage. · Ensures the correct implementation of all cost control and portioning policies & procedures. · Closely work with the Executive Chef/ Executive Sous Chef to ensure menus are cost effective and in accordance with trends and market demands. · Reviews Food and Beverage business forecasts and plans production and staffing accordingly. · Ensures the kitchen operates in accordance with established standards. · During operations takes charge of the kitchen, supervises the main pass and coordinate preparation and pickup of all orders. · Make sure standard recipes are used, and food is presented according to pictures. · Checks stock for daily...

Main Duties & Responsibilities   Receive and forward all goods and deliveries in and out of the hotel to the correct point of contact/storage area. Able to follow standards for issuing and receiving stock within the store's area of operation. Monitor and take inventory on regular basis to compile orders based on par levels or needs. Maintain clear and organised records to ensure all reports and invoices are filed and stored properly. Monitor PAR levels for all food items to ensure proper levels. Responsible for storage of both food & beverage and operational stock. Responsible for the day-to-day check on the storage facilities for upkeep and hygiene. Responsible to verify all goods arrived as per the agreed purchase, delivery note and agreed quantity has been received. Refuse acceptance of damaged, unacceptable, or incorrect items. Ensure cleanliness of all areas, keeping storage areas clean & tidy and in strict compliance with hygiene...

·       Ensures that all files and records of accounts are up to date and secure at all times. ·       Maintain and update all records for the effective operation of management. ·       Responsible for the hotel databases by market segment separately ·       Performs any assignments as delegated by Director of Sales & Marketing and all sales staff ·       Makes every effort through his / her duties that the guests of the hotel, the sales staff and the staff from all departments concerned are made as comfortable and as contented as possible. ·       Ensure confidentiality of all information discussed and correspondence to and from Sales office. ·       Ensures that all telephone communication to and from Sales Office is handled promptly and in a professional manner. ·       Ensure all guests of all sales staff are welcomed with a courteous and professional attitude. ·       To maintain good working relationship with your own colleagues and all other departments....

General ·       Handles all telephone calls courteously and efficiently. ·       Knows the food menu/special promotions including preparation times, cooking methods, main ingredient and side dishes. ·       Knows the complete beverage selection including wines, cocktails and daily specials/selling objectives as mentioned in the service briefing. ·       Implements opening and closing duties in accordance with standards. ·       Handles guest complaints in accordance with service recovery guidelines. ·       Liaises with kitchen and bar with regards to special requests.   Outlet Service ·       Sets up outlet and service stations on time before service and according to standards. ·       Keeps service stations clean and complete. ·       Provides service in accordance with service standards. ·       Knows table/seat numbering, takes orders and uses Micros system to input orders. ·       Ensures food & beverage is served at the appropriate time. ·...

o    Ensures all guest requests and complaints are handled appropriately adhering to the hotel’s general guidelines for service recovery. o    Ensures all opening and closing duties are implemented in accordance with established standards. o    Follows up on work and maintains logbook. o    Knows and strictly follows all established cleaning procedures. o    Prepares Room/Public Area crew work assignment sheet. o    Reports Monthly Chemical consumption, Monthly Guest Supplies and Amenities usage. o    Knows how to operate/use available Housekeeping machinery’s and chemicals according to established standards. o    Ensures all Front of House and Back of House areas are well maintained, clean and tidy at all times. o    Conducts Quality Room/Public Areas Inspections. o    Maintains proper par stock of inventory items. o    Reports all maintenance deficiencies immediately. o    Assist in other sections of Housekeeping department as and went required based on...

·       Perform his duties and responsibilities to the highest standard possible. ·       Carry out inspection rounds of all machinery rooms and report any situation that requires attention. ·       Carry out visual inspections of all guest public area sand report defects. ·       Immediately reporting any occurrence or situation that he feels is dangerous or has the potential to cause business interruption to the Manager on Duty. ·       Carry out any task, function or action detailed to him by the Team Leader that may be reasonably expected of him in performance of his duties as a Technician Engineering. ·       Ensure discipline and obedience to all statutory laws and company polices by engineering department team members. ·       Ensure complete compliance to company grooming standards at all times within the engineering department. ·       Ensure all Handymen assigned to him are supervised, taking responsibility for the professional growth and personal welfare....

Job Summary ·       All applicants must exhibit an approachable and enthusiastic demeanour through body language, eye contact and verbal dialogue. ·       Responsible for answering all incoming calls in a friendly and effective manner. ·       Exercise proper telephone etiquette and comply with the hotel terminology and Breeze protocol. ·       Must be comfortable and effective at phone sales and up-selling. ·       Confirm reservations for spa services. ·       Assist with group scheduling. ·       Ensure that all treatments areas are professionally maintained in accordance with the guidelines and standards of Breeze. ·       Must stay current on all relevant certifications. ·       All therapists must be approachable and enthusiastic with good: ·       Body language ·       Eye contact ·       Verbal dialogue.   Ensure that all treatments areas are professionally maintained in accordance with the guidelines and standards of Breeze. ·       Must stay...

General ·       Keeps the kitchen area clean. ·       Prepares food according to recipes and plate presentation standards. ·       Knows how to operate equipment belonging to the kitchen area. ·       Maintains all operating items at established par stock level. ·       Maintains at the highest possible level the equipment cleanliness and repairs of the kitchen area. ·       Assists with controlling the food cost by following standard portioning and portion control. ·       Ensures a clean kitchen, hygienic work procedures and high safety standards ·       Checks all orders for presentation, correctness before they are picked up. Pastry/Bakery ·       Preparation of all kinds of dough. ·       Moulding and baking of bread, rolls, cakes, pies, desserts and other kinds of bread. ·       Decorating and apportioning of desserts in buffet presentations. ·       Prepares all ingredients for baking, measures and mixes according to recipe, bakes cakes and cuts and...

  §    General o   Reads the logbook daily and take action accordingly. o   Provides information regarding the hotel’s facilities & services. o   Ensures to always be informed of VIP in-house and daily functions. o   Handles guest complaints in accordance with service recovery guidelines.   §    Front Desk o   Assigns rooms and checks in/out guests in accordance with established standards. o   Checks guest history of all arrivals on shift and gets familiarized with the information. o   Greets and addresses guests by name.  o   Thanks every guest when they depart. o   Exchanges money for guests in accordance with the hotel’s foreign exchange policy & procedure.   o   Handles the following situations in accordance with hotel policy: §  Early arrivals and late check outs §  Rebate and paid outs §  Refund o   Runs the night audit. o   Post folios and relevant data in the system immediately and accurately.   §    Communications o...

Administration ·       Ensure that all the HR policies and procedures outlined are strictly adhered to ·       Ensure that all in-house rules and regulations are adhered to ·       Ensure that all application forms and Team Member files are kept up to date ·       Responsible for checking and issuing office inventory as per the timeline ·       Responsible for updating all data of Team Member movements and data changes into the system ·       Ensure that all HR reports and/or other reports assigned by supervisor are completed within the timeline ·       Liaise with concerned parties to ensure that the payroll is processed accurately and on time ·       Distribute incoming mail/outgoing mail and co-mail to concerned departments on time ·       Ensure that office supply and stationery are well stocked and maintained Employment ·       Assist the supervisor in pre-screening candidates for career interview ·       Screen and prepare relevant documents for...

·       Type and send out correspondences assigned as well as prepare meeting minutes and memos. ·       To trace all correspondences that required feedback and take appropriate actions. ·       Follow-up on insurance claims from the respective department and maintain and update every              month. ·       Follow-up on hotel licenses from MBPP, Bank Negara, Road Tax, and Insurance of the company              car and relevant Ministries; as and when necessary. ·       Update on the legal cases in the WM System as and when necessary as requested by the Director of Finance. ·       Review all maintenance contracts on a timely basis and make a comparison with the previous year. To update the list in the WM System as and when necessary. ·       To prepare Attendance Record for Finance Department staff to be submitted to Payroll before 21st of the following month.  ·       To coordinate and summarize staff annual leave plan and medical leave. ·       Requisition and...

Description: - Keeps the kitchen area clean. - Prepares orders according to recipes and plate presentation standards. - Knows how to operate equipment belonging to the kitchen area. - Maintains all operating items at established par stock level. - Assists with controlling the food cost by following standard portioning and portion control. - Prepares daily mise-en-place according to established checklists and cover forecasts. - Liaises closely with the pass to ensure all orders for one table go out at the same time. - Checks all orders for presentation, correctness before they are picked up. - Ensures orders are picked up as soon as they are ready. Pastry/Bakery - Preparation of all kinds of dough - Moulding and baking of bread, rolls, cakes, pies, desserts and other kinds of bread. - Decorating and apportioning of desserts in buffet presentations. - Prepares all ingredients for baking, measures and mixes according to recipe, bakes cakes and cuts and ices cakes as...

- Direct and coordinate the activities of all security personnel. - Ensure that all security staff provides services that are above and beyond for customer satisfaction and retention. - Ensure the safety and security of guest, staff, visitors and contractors at all times. - Responsible to manage all safety & security, Fire Life Safety and food hygiene risks faced by the hotel. - Liaise with all department heads to ensure hotel employees are adhering to established security procedures. - Record and notify all risks, deviations from hotels safety standards and any untoward incidents. - Track departmental safety record and document medically treated and non-treated injuries. - Ensure compliance with all security standards and preventative measures. - Conduct regular mock fire evacuation drill as per the hotels emergencies standards.

Description: - Perform his duties and responsibilities to the highest standard possible. - Carry out inspection rounds of all machinery rooms and report any situation that requires attention. - Carry out visual inspections of all guest public area sand report defects. - Immediately reporting any occurrence or situation that he feels is dangerous or has the potential to cause business interruption to the Manager on Duty. - Carry out any task, function or action detailed to him by the Team Leader that may be reasonably expected of him in performance of his duties as a Technician Engineering. - Ensure discipline and obedience to all statutory laws and company polices by engineering department team members. - Ensure complete compliance to company grooming standards at all times within the engineering department. - Ensure all Handymen assigned to him are supervised, taking responsibility for the professional growth and personal welfare. - Assist Engineering Department with...

Description: - Serves guests (prepares the restaurant, bar, provides bar, restaurant service, clears away and you may prepare food in the kitchen as well) in the point of sale, in line with the F&B concept (restaurant, meeting room, breakfast, bar or patio). - Provides a high standard of service both in terms of welcome and waiter service. - Performing basic cleaning tasks as needed or directed by supervisor. - Maintaining proper dining experience, delivering items, fulfilling customer needs, offering. - Apply health regulations relating to cleanliness. - Do all other tasks as required by the superior. Qualifications: - High school or equivalent. - Authentic energy and a genuine passion for making guests smile. - Previous experience of working within a hospitality setting ideally within hotel or restaurant operations. - Ability to work under pressure. - Ability to work alone and unsupervised. - Positive attitude. - Desire to learn and grow within the...

Main Duties & Responsibilities   General   ·         Type and send out correspondences assigned as well as prepare meeting minutes and memos. ·         To trace all correspondences that required feedback and take appropriate actions. ·         Follow-up on insurance claims from the respective department and maintain and update every month. ·         Follow-up on hotel licenses from MBPP, Bank Negara, Road Tax, and Insurance of the company car and relevant Ministries; as and when necessary. ·         Update on the legal cases in the WM System as and when necessary as requested by the Director of Finance. ·         Review all maintenance contracts on a timely basis and make a comparison with the previous year. To update the list in the WM System as and when necessary. ·         To prepare Attendance Record for Finance Department staff to be submitted to Payroll before 21st of the following month.  ·         To coordinate and summarize staff annual leave plan...

Seeking a dedicated and professionally driven Front Office Intern . This position is designed to provide comprehensive exposure to the core operations of a luxury hospitality environment. The successful candidate will support the Front Office team in maintaining the highest standards of service excellence and operational efficiency. Primary Responsibilities ​ Operational Support:  Assist in the execution of registration and departure procedures in strict accordance with brand standards. ​ Guest Services:  Facilitate guest requests and inquiries with a high degree of professionalism and a sense of urgency. ​ Systems Management:  Utilize the Property Management System (PMS) to maintain accurate guest profiles and financial records. ​ Inter-departmental Liaison: Coordinate effectively with Housekeeping and Concierge departments to ensure room readiness and seamless guest transitions. Compliance:  Adhere strictly to the hotel’s credit policies and cash-handling...

Responsibilities: Ensure food costs are kept in-line and Business Plan objectives are achieved.  Provide consistent quality food and service to Internal and External customers. Handles all guest and internal customer complaints and inquiries in a timely, courteous and efficient manner. Following through to make sure problems are resolved satisfactorily. Ensures positive guest and colleague interactions, maintaining professional and positive working relationships. Ensures that all employees are up to date with the availability of seasonal and new products on the market. Tastes and monitors products served throughout the operation, providing feedback where appropriate. Assists in the recruitment and selection of all culinary employees. Ensuring that Hotel guidelines and policies are fully implemented when recruiting and selecting employees. Oversees the punctuality and appearance of all culinary employees, making sure that they wear the correct uniform and...

🛎️ Key Responsibilities Supervise and manage all housekeeping staff including room attendants, laundry personnel, and supervisors Develop and implement cleaning schedules and procedures Conduct regular inspections of guest rooms and public areas Maintain inventory of cleaning supplies, linens, and uniforms Coordinate with front office and maintenance departments for smooth operations Handle guest complaints and requests related to housekeeping Recruit, train, and evaluate housekeeping staff Prepare and manage departmental budgets Ensure compliance with health, safety, and sanitation standards Oversee pest control and hygiene programs Maintain lost-and-found records and procedures   🧠 Skills & Qualifications Strong leadership and organizational skills Excellent communication and interpersonal abilities Attention to detail and commitment to high standards Familiarity with...

Key Responsibilities Assist the Executive Chef in managing daily kitchen operations. Ensure consistent food quality, presentation, and service standards. Supervise and mentor kitchen team members during shifts. Oversee buffet, breakfast, lunch, dinner, and à la carte operations. Maintain strict compliance with food safety, hygiene, and HACCP standards. Monitor food costs, inventory levels, and minimize wastage. Support menu planning, promotions, and new menu development. Ensure timely food production while maintaining high culinary standards. Requirements Diploma or Degree in Culinary Arts, Hospitality Management, or related discipline preferred. Minimum 3-5 years of culinary experience in a hotel or upscale restaurant environment. At least 1-2 years of experience in a Sous Chef, Junior Sous Chef, or similar supervisory role. Experience in buffet and all-day dining operations is highly preferred. Strong leadership, communication, and team...