36 jobs found in pulau pinang

Under the guidance and supervision of the Executive Sous Chef, within the limits of established policies, procedures and Food & Beverage recipes, oversees and directs all aspects of the banquet kitchen operation Job Description; Supervise the function of all kitchen employees, facilities and costs, hence contributes to maximizing the overall Food & Beverage department profit. Control and analyses on a on-going basis the following:  Quality levels of production and presentation Guest satisfaction.  Merchandising and Marketing. Operating food cost. Cleanliness, sanitation, hygiene.   What we offer:  1) Competitive salary and performance-based bonuses 2) Comprehensive healthcare coverage and insurance plans 3) Discounts on hotel stays and dining

Performs all types of food preparation as instructed by the Sous chef in a professional way to ensure quality and consistency, is fully responsible for his assigned section.   Job Description; Supply enough mise-en-place and ensure smooth operation. Has knowledge of all preparation concerning ingredients, cooking techniques and presentation.  Ensures quality and freshness of all food preparation. Ensure that production is done according to the standard recipes at all times. Delegate work to the Demi Chef and Commis assigned to him/her. What we offer:  1) Competitive salary and performance-based bonuses 2) Comprehensive healthcare coverage and insurance plans 3) Discounts on hotel stays and dining 4) 1.0  Service Point

Job Description; Assist in all food preparation and help to run the station that he is assigned to efficiently. Assist supervisor to run the station efficiently. Obtain requisitioned goods from the storeroom and etc   What we offer:  1) Competitive salary and performance-based bonuses 2) Comprehensive healthcare coverage and insurance plans 3) Discounts on hotel stays and dining 4) 1.0  Service Point

The Housekeeping Attendant is responsible for cleaning and maintaining guest rooms to ensure they meet high standards of cleanliness and comfort. This role involves performing various cleaning tasks, managing room supplies, and ensuring a positive guest experience Job Description; Follow the work shift as on duty roster prepared by Housekeeping Supervisor (Room).  Attend daily briefing Take Housekeeping Room Checklist Report from morning shift Housekeeping Supervisor (Rooms) after briefing Clean checkout rooms first with exception when there is a special request. Continue from room to room, being careful to observe all Do Not Disturb signs. Cleans and services guestrooms and bathrooms in accordance with the standard operating procedures (SOP).Prepared expected VIP Rooms where special treatment should be given Removes all room service trays and services equipment to the pantry for collection by room service waiters. Replenish mini-bar items Removes...

The Housekeeping Supervisor is responsible for overseeing the daily operations of the housekeeping department with a focus on maintaining high standards of cleanliness and guest satisfaction in guest rooms. This role involves supervising staff, inspecting rooms, and ensuring compliance with hotel policies and procedures Job Description;  Assists in preparing work schedules of Housekeeping Attendant (Rooms). Organizes work assigned to her/him. Issues verbal and written orders to staff ensuring that the staff understands, performs their duties quickly and efficiently Prepares Housekeeping forms necessary to the Housekeeping Attendant (Rooms) in carrying out his/her duties and responsibilities. Checks all occupied, departure and vacant rooms. Oversees supervision of all Housekeeping Attendant (Rooms). Make daily inspection in his/her areas of responsibilities Reports rooms ready for letting to Housekeeping Office as frequently as possible irregardless of...

Human Capital Manager is responsible to overseeing the strategic management of the organisation's workforce. This role focuses on maximising associates' performance, supporting organisational growth and fostering a positive work culture. Responsibilities Maintaining a fully functioning Human Capital Department including but not limited to recruitment and selection, compensation and benefits, employee engagement, industrial relations, performance management, wellbeing and compliance. Implement policies and programmes that contribute to the overall business objectives, while also ensuring compliance with the local laws and regulations, as well as the corporate directive by being a strategic business partner. Stay up-to-date with Human Capital trends, best practices, and legislation changes that may impact the organisation. Serve as the primary point of contact for associate inquiries and concerns, cultivating an environment of trust and encourage open...

Events Sales Manager supports the Director of Sales and Marketing to manage and sell event space on behalf of the hotel to maximise revenue. Responsibilities Oversees all elements of event planning and prepares detailed event reports. Leads and plans site inspections, sales trips and trade shows. Monitors and updates the Director of Sales of Marketing of changing market conditions and market competitions. Expands and pursues new market opportunities to increase event sales. Trains and guides new team members in the department to perform all sales activities. Requirements 3 or more years of working experience in a same or similar position in the hotel line. Must have experience in handling wedding events. Pleasant personality Good interpersonal skill and team-oriented person Able to read and communicate in English Must have the right to work in Malaysia

Hygiene Officer is responsible for the highest level of sanitation and hygiene standards in the hotel. Responsibilities Ensure all food served to guests and associates are free of microbiological, chemical and physical contamination, and all work areas conform to minimum requirements set by local health authorities and Banyan Group Food Safety Management System Corporate manual standard. Carry out training in hygiene food preparation practices. Carry out on-going inspections and random spot checks on food preparation areas. Ensure checklists are filled and action plan in place to address areas of non-compliance. Requirements Minimum 1 year experience in Hotel business or a similar capacity Strong communication, interpersonal skill and problem-solving skill Experience in handling food and hygiene standards of various types of kitchens/ restaurants Able to work independently Must have the right to work in Malaysia

The Receiving Officer responsible to ensure that goods and services have been properly ordered and the goods meet prescribed quality and specifications set by the various user departments.  The quantities received must be verified and the goods sent to the respective departments as soon as possible. Responsibilities To receive all inventory items in accordance with departmental procedure, and to verify that they are matched by supporting documentation. To ensure that all goods received are in accordance with the standards specified in the Purchase Order. To ensure delivery of goods received to the correct store room or department in accordance with departmental procedure. To assist month end inventory counts as and when required. To post and update all daily invoices in the receiving system. Requirements Well-organised with excellent multi-tasking abilities 1 or 2 years of working experience in same or similar field in the hotel...

Sales Coordinator provides support to Sales Managers & Director of Sales & Marketing. Job Description Responsibilities Masters the knowledge of hotel amenities, packages and promotions to respond to inquiries received from various channels promptly and professionally. Conducts site inspections together with the Sales Manager and prepare sales reports accordingly and Supports the Sales Manager to arrange overseas sales trips and trade shows. Generates quotation and written confirmation to clients for the Sales Manager. Coordinates and communicates with the relevant departments to ensure smooth event flow by circulating the banquet event order to the respective department. Expands new contacts and builds new sales leads to maximise revenue. Requirements 1 or 2 years of working experience in same or similar field in the hotel line Pleasant personality Good interpersonal skill and team-oriented person Able to read and...

F&B Server is responsible to escort guests from the entrance to the table and perform an excellent sequence of services to ensure maximum guests' satisfaction including answering to the phone and take reservations. Responsibilities Greets the guests and guides them to their table. Interacts with the guests to know their preference and provides good recommendations from the menu. Has the ability to multitask in handling guests and answering inquiries from guests through the phone. Monitors the status of each table and assists in the turnover of the table in order to minimise the waiting period for our guests before being seated. Handles food according to the Food Safety Standards and maintains the cleanliness of the outlet as per hotel standards. Takes ownership to solve problems and follow through complaints efficiently. Supports the Food and Beverage operations as and when the need arises. Requirements Sound knowledge of working...

Bartender is responsible to look after the bar stations and keeps good track of the beverage inventory. A Bartender creates exquisite and creative drinks for our guests to indulge. Job Description Responsibilities Has excellent knowledge in terms of alcoholic or non-alcoholic beverages and good bartending skills. Interacts with guests to assess their preference and creates drinks that are satisfying for our guests. Has good up-sell and persuasion skills to increase revenue and achieves high levels of guest satisfaction. Maintain a high standard of cleanliness and per hotel standard at the bar station and the back of house. Ensure the presentation of the drink is appetizing and visually appealing every time. Requirements Good interpersonal skill and team-oriented person Able to read and communicate in English Willing to work on shift rotation Must have the right to work in Malaysia Only successful candidates will be...

The Spa Therapist performs body massage, body treatments and beauty treatments according to treatment menu to Spa guests in a professional manner based on company’s standard. Responsibilities Provides body massages, body treatments, facials, manicures, pedicures, and hair care for guests. Maintains standard services that have been established by the Spa Academy. Prepares products required for treatments hygienically and in accordance to the established recipes. Projects a professional image and pleasant disposition to enhance guests’ experience at all times. Ensures that all guests and visitors of the Spa leave with a pleasant experience. Requirements Secondary education or related certification Experience and passing the basic Thai Massage Course will be an added advantage Detailed knowledge of working practices of Spa Able to maintain consistent performances under pressure Must have the right to work in Malaysia Only...

Resort Host assists the Front Office Manager in all Front Office activities and handles to guests’ requests promptly and professionally. Responsibilities Connects with the guests on a personal level while answering calls. Handles guests’ requests and complaints personally and takes ownership in making their stay with us exciting and memorable. Masters the guests’ details, room status, and reservation status in order to perform smooth check-in or check-out. Practices suggestive selling techniques to sell rooms and to promote other services in the hotel. Performs cashiering tasks diligently and efficiently. Requirements 1 or 2 years of experiences in frontline or any related experiences dealing with guests Pleasant personality Good interpersonal skill and team-oriented person Able to read and communicate in English Willing to work on shift rotation Must have the right to work in Malaysia Only successful...

The Guest Service Assistant is responsible for delivering exceptional customer service to guests throughout their stay at the hotel. This role involves managing reservations, handling guest check-ins and check-outs, and addressing guest inquiries and concerns. The GSA acts as the first point of contact for guests and plays a crucial role in creating a welcoming atmosphere.   Job Description; Greet guests upon arrival with a warm and professional demeanor. Facilitate the check-in process by verifying guest information, processing payments, and issuing room keys. Assist with check-out procedures, including billing and finalizing payments. Manage guest reservations, including making, modifying, and cancelling bookings. Handle reservation inquiries and provide information about room availability and rates. Ensure accurate entry of reservation details into the hotel management system. Address and resolve guest complaints or issues promptly and...

Job Description; Ensure proper coordination with kitchen , stewarding ,housekeeping , engineering and other department for all necessary arrangements and preparation for Restaurant serving operation.  Ensure  customer satisfaction through promoting excellent service, respond to customer complaints tactfully and professionally. Maintain quality control of all food served to customer. Analyze staff evaluation and feedback to improve the customer service experience. Oversee health code compliance and sanitation standards. Train new employees and provide on going training for all staff. To supervise the employees within the department to ensure that the correct standards and methods of service are maintained as stated in the Restaurant SOP. To conduct briefing before start the shift and also to check work performance of subordinate and the grooming standards. Maintains proper reports of sales , guest complaints , solutions and all concerns...

  Job Description;   1)     Overall role is to communicate and organizational needs, provide guidance and support . 2)     Identify development needs and manage to reciprocal relationship between staff and                 organization to each successful events. 3)    To manage and ensure smooth and efficient operation of the Banquet. 4)    To study, evaluate and suggest improvement for operation procedure. 5)    To assign responsibilities to subordinates. 6)    To assign in the operations during busy periods. 7)    To monitor the physical condition of the banquet and to ensure the highest standard of        cleanliness and maintenance. 8)    To maintain good relationship with guest. 9)   To maintain a high profile in the banquet to...

Job Description; Performs any other duties as my be assigned by Captain or Supervisor. Greet and seat guest according to standards set in the  Department Operation Manual. Served food and beverage to customer according to establish performance standards. Handle customer inquiries in a courteous and efficient manner. Ensure all times served to customer have been appropriately  pre checking into micros and correctly charges the customers. What we offer:  1) Competitive salary and performance-based bonuses 2) Comprehensive healthcare coverage and insurance plans 3) Discounts on hotel stays and dining 4) 1.0  Service Point

The Hotel Maintenance Technician will perform various maintenance and repair tasks to keep the hotel in compliance. The work also includes preventative, planned maintenance programs and undertaking routine inspections & repair works of the hotel, fixtures, fittings, utility meters, and grounds as instructed by the Assistant Chief Engineer / Maintenance Officer. Job Description; 1.       Multi-tasking jobs for all technicians & works  (Electrical, Plumbing, Civil, Fire Fighting System, Ventilation, Air Conditioning, Guest Room, Audio Visual, MATV, PABX & F&B equipment) 2. To support & attend to maintenance technical work orders and other departmental technical requests     What we offer:  1) Competitive salary and performance-based bonuses 2) Comprehensive healthcare coverage and insurance plans 3) Discounts on hotel stays and dining 4) 1.0  Service Point  

The Guest Service Officer is responsible for providing exceptional service to guests throughout their stay at the hotel. This role involves handling reservations, check-ins, check-outs, and addressing guest inquiries and concerns. The GSO aims to create a welcoming and comfortable environment for guests, ensuring their needs are met with efficiency and professionalism. Job Description; Greet guests upon arrival with a warm and professional demeanor. Facilitate the check-in process by verifying guest information, processing payments, and issuing room keys. Assist with check-out procedures, including billing and finalizing payments. Manage guest reservations, including making, modifying, and cancelling bookings. Handle reservation inquiries and provide information about room availability and rates. Ensure accurate entry of reservation details into the hotel management system. Address and resolve guest complaints or issues promptly and effectively....