90 jobs found

a)      Duties:   -          Wears issued uniform and name badge whenever on duty, from “clock-in" to "clock out”. -          Maintains proper grooming and hygiene habits as defined in the “personal hygiene” section of the Food and Beverage Manual. -          Maintains issued uniform including name badge in good, clean condition, without tears or stains. -          Complies with the hotel’s house rules and conduct codes as stated in the employee handbook and as distributed at orientation. -          Be able to describe the tasks that you are to perform in an emergency as outlined in the hotel’s loss-prevention procedures manual....

Perdana Kuala Lumpur City Centre (PKLCC) , owned by Permodalan Nasional Berhad and managed by Attana Hotels & Resorts Sdn. Bhd., is currently looking for dynamic and energetic individuals for the following position: Quality & Shariah Compliance Executive Monitor and ensure all hotel operations, including Rooms Division, Food & Beverage, Finance and other department, comply with established Shariah principles and halal standards. Implement and maintain hotel quality standards, service excellence frameworks, and standard operating procedures (SOPs) to enhance guest satisfaction and brand consistency. Perform regular internal audits and inspections on operational processes, hygiene, service delivery and Shariah compliance practices, identifying gap and areas for improvement. Ensure all food and beverage offerings meet halal certification requirements, including sourcing, storage, preparation and handling processes in accordance with regulatory bodies....

Perdana Kuala Lumpur City Centre (PKLCC) , owned by Permodalan Nasional Berhad and managed by Attana Hotels & Resorts Sdn. Bhd., is currently looking for young, dynamic and energetic students for internship placement . Departments available: Housekeeping F&B Front Office Kitchen Maintenance Marketing Human Resource Requirements: Students in Hospitality Management, Maintenance, Culinary Arts or equivalent. Good communication skills.  

·         Greet and welcome guests and customers professionally. ·         Answer the incoming calls promptly. ·         Handle check-in and check-out procedures efficiently. ·         Sell, register and assign rooms to incoming guests and ensuring that the details in the registration card are properly filled. ·         Manage front desk email communications and respond to inquiries. ·         Ensure reception area is clean, organized, and presentable at all times. ·         Receive, sort, and distribute mail, documents, and courier packages. ·         Provide administrative support such as...

Main Duties:   A.   Front Office 1)      Ensures that thoughtful and attentive guest service with relaxed efficiency is offered. 2)      Ensures complete responsiveness to the desires of our guests. 3)      Ultimate responsibility in driving all guest reviews especially TripAdvisor. 4)      Plays an active supporting role in the Guest Experience Committee in driving excellent Guest experience. 5)      Ensures that image and grooming standards are reinforced and that associates come to work correctly attired with nametags. 6)      Updates associates on room rate changes and all Sales & Marketing programmes. 7)      Updates associates on rules and policies governing special promotions and that their production is tracked. 8)     ...

The Assistant Client Relationship Manager – Corporate supports sales services, client servicing, and administrative coordination to drive revenue delivery within the Corporate segment.  The role manages direct sales leads, assists with proposals and agreements, and ensures seamless coordination between internal teams to support successful event execution. The Assistant Client Relationship Manager – Corporate, contributes to client satisfaction, operational accuracy, and departmental compliance with governance and business managem 1.     Sales & Revenue Delivery ·       Reviews and manages direct sales leads from industry stakeholders, Traders Hotel, weddings, and Just‑in‑Time enquiries. ·       Supports revenue generation through solution presentation, proposal development, and maintaining client rapport. ·      ...

Key Responsibilities Operational Oversight Supervise daily activities across departments such as Front Office, Housekeeping, and Food & Beverage to ensure smooth operations. Conduct regular property walkthroughs to maintain cleanliness, safety, and service standards. Address and resolve operational challenges promptly, coordinating with relevant department heads Guest Relations & Service Recovery Act as the primary point of contact for guest inquiries, complaints, and special requests, ensuring timely and satisfactory resolutions. Engage with VIP guests to provide personalized experiences and manage special arrangements. Follow up with guests post-resolution to ensure continued satisfaction. Staff Supervision & Support Lead and support staff across various departments, providing guidance and resources needed for effective performance. Conduct briefings to...

Assist in developing and implementing sales strategies to achieve hotel revenue and business targets. Identify and develop new business opportunities from corporate clients, travel agencies, tour operators, government agencies, and other market segments. Maintain and strengthen relationships with existing clients and business partners. Conduct sales calls, client visits, presentations, site inspections, and business meetings to promote the resort's products and services. Promote hotel rooms, meeting rooms, banquet facilities, packages, events, and other resort facilities to potential and existing clients. Handle enquiries, prepare quotations, proposals, contracts, and follow up with clients to secure bookings and business opportunities. Manage and coordinate group bookings, corporate events, meetings, conferences, weddings, and other functions. Work closely with Reservations, Front Office, F&B, Banquet, Housekeeping, and other departments to ensure...

Conduct regular patrols throughout the resort premises, including guest areas, staff areas, parking areas, buildings, and surrounding facilities. Monitor and control access to the resort to ensure the safety and security of guests, employees, visitors, and company property. Verify staff, contractor, supplier, and visitor access in accordance with resort procedures. Monitor CCTV cameras, security systems, fire alarm panels, and other security equipment. Respond promptly to security incidents, emergencies, accidents, disturbances, and suspicious activities. Prepare and maintain accurate security incident reports, daily occurrence books, patrol records, and other required documentation. Assist in controlling traffic flow and managing vehicle movement within the resort premises. Monitor and control the movement of company assets, equipment, goods, and materials entering or leaving the resort. Conduct checks at staff entrances, loading areas, service...

  Manage daily Front Office operations, including guest check-in, check-out, room assignments, and registration procedures. Provide professional and courteous service to guests, ensuring a positive guest experience throughout their stay. Handle guest enquiries, requests, feedback, and complaints promptly and professionally. Coordinate with Housekeeping, Maintenance, Security, F&B, Reservations, and other departments to ensure smooth hotel operations. Monitor room availability, occupancy, room status, and special guest arrangements. Process room charges, payments, deposits, refunds, and other guest transactions accurately. Maintain accurate guest records and ensure all registration and documentation requirements are properly completed. Handle telephone calls, emails, and other guest communications in a timely and professional manner. Assist with reservations, room changes, upgrades, special requests, and group bookings when required. Prepare...

The Business Development Manager – Corporate is responsible for achieving revenue targets within the Corporate segment, including government-related bookings. The role develops and implements commercially effective sales strategies to promote the Centre’s facilities and services, maximise venue yield, and strengthen the Centre’s presence within the corporate events market. The position maintains strong client relationships, drives business growth, and supports organisational standards in governance, compliance, and operational excellence 1.     Business Development & Revenue Delivery ·       Develops and executes sales plans for the corporate segment. ·       Identifies new business opportunities and monitors conversion potential. ·       Maintains accurate client databases and prepares regular sales and...

Job description 1. To arrive on time to start duties as scheduled per duty roster. 2. To make daily thorough mise-en-place of all items featured on menu and ensures maximum usage of raw materials. 3. To prepare food orders according to established standards. 4. Responsible for proper storage of food in his area. 5. To perform all other tasks assigned by Superior/Section Head. 6. To adhere strictly to sanitation and safety standards. 7. To perform daily common tasks and other duties as may be assigned. 9. To perform such other duties and responsible that may be assigned by his/her supervisor from time to time.

  Deliver food from kitchen to the guest ensuring accuracy and timeliness. Assist in clearing, cleaning and set-up of tables, chairs, linens, glass and silver for service in an unobtrusive manner; greet guests according to our Restaurant’s standards to ensure superior service. Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests. Assist in stocking linens, glass, silver, and food items for service; assist in preparation of simple food items and beverages.  Assist in the breakdown, cleaning and set-up of buffets and food stations. Works harmoniously and professionally with co-workers and supervisors.

1. Coordinating promotions/functions and any other public relations programs conducted internally or externally.  2. To assist/carry out leaflets/rewards booklet distribution (on F&B, Room) in areas eg Via house maildrop, cinema, supermarkets etc.  3. To cover functions/hotel happenings in the absence or as when instructed by the Sales & Marketing  Manager.  4. Assist in writing news releases/copywriting of F&B, room for flyers, and other print materials eg. leaflets on a quarterly basis.  5. Manage all media relations activities and information, including maintaining and distributing press kits, press releases, photo library, brochures, newsletters, key personnel biographies, and hotel question and answer sheet 6. Oversee media visits and develop key media contacts, manage press conferences on site and be aware of media events and activities in the local area and community  7. Responsible for...

To give personalize service and attention to guests during their stay and ensuring guests special requests are accomplished. In other words, maximize number of guest receiving personalize attention whereby optimum guest satisfaction is achieved. To ensure maximizing the revenue to achieve budget that has been established.

- Fix broken lights, room locks, and leaking pipes. - Service heating, ventilation, and air-conditioning (HVAC) units. - Do daily and weekly room and equipment checks. - Answer quick repair calls for guests or the front desk. - Keep a log of all completed repairs and parts used.

Responsibilities: Hotel porters welcome guests to accommodation facilities, help them carry their luggage and provide services such as occasional cleaning. Requirements: Can understand and speak English and Malay Pleasant disposition, neat in appearance Able to work shifts, on week-ends and public holidays Must be Malaysian

Job Responsibilities Assist in troubleshooting hardware, software, and network-related issues. Provide IT support to hotel associates and departments. Support installation, configuration, and maintenance of computers, printers, and other IT equipment. Assist in monitoring and maintaining hotel systems and network infrastructure. Maintain IT inventory records and documentation. Support daily IT operations and perform ad-hoc tasks assigned by the IT Department. Requirements Currently pursuing a Diploma or Degree in Information Technology, Computer Science, Networking, or related fields. Basic knowledge of computer hardware, software, and networking. Good communication and interpersonal skills. Willing to learn and able to work independently as well as in a team. Internship period of at least 3 months preferred. Internship Benefits Monthly Allowance: RM600.00 (per month) Practical exposure to hotel IT operations Friendly...

You will be the one of the first members of staff that a guest will meet, you set the example for the rest of the hotels services. Politeness, courtesy and professionalism must be shown at all times. You must be able to reply to any guest questions in practical and straight manner. 1. To report punctually wearing the correct hotel uniform and name tag at all times. 2. To provide a courteous and professional service at all service. 3. To be constantly aware of the room situation and to strive to obtain maximum occupancy. 4. To maintain an atmosphere of tranquility at the Front Desk. 5. To attend to all guests who approach the Front Desk, immediately, cordially and with a smile. 6. To attend to hotel guests in the procedure of registering, enquiries, key handling, messages and all related matters. 7. To register the guests promptly ensuring that they are provided with all necessary information. 8. To enter all guests folios into the computer immediately and...

Job description We are looking to hire an experienced housekeeping supervisor to oversee all duties performed by our housekeeping staff. The housekeeping supervisor’s responsibilities include assigning tasks to the housekeeping staff, identifying and reporting cases of tardiness, and monitoring cleaning supplies. You should also inform management of any equipment or furniture in need of repair or replacement and ensure that the housekeeping staff complies with all safety and sanitation policies. Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met. Investigating and addressing complaints regarding poor housekeeping service. Providing training to the housekeeping staff. Regularly taking inventory of cleaning supplies and ordering stock as needed. Performing various cleaning duties in instances of staff shortages. Housekeeping Supervisor Requirements: Proven...