136 jobs found

Answer immediately to request from guests, as well as from other departments. Load cart with supplies such as linens and move it to the required area. Enter guest rooms by adhering to proper procedures and ensure they are vacant. Replace used amenities in guest rooms. Provide clean linens and terry for dirty ones. Make beds, and ensure bathrooms are clean. Take away, room service items, dirty linen, and trash. Perform check on all room appliances to ensure they are in good working condition. Arrange furniture, desk items, and appliances when necessary. Dust furnishings and walls and remove dirty marks from needed place. Carry out floor care duties in hallway and guest rooms, and vacuum carpets. Adhere to all safety, security, and company procedures and policies. Provide mediate report of any safety hazards, injuries, maintenance problem, or accidents to the supervisor. Keep uniform clean and make sure to appear professional...

Register guests and assigns rooms. Accommodates special requests whenever possible. Assists in pre-registration and blocking of rooms for reservations. Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures. Understands room status and room status tracking. Knows room locations, types of rooms available, and room rates. Must be sales minded. Presents options and alternatives to guests and offers assistance in making choices. Uses suggestive selling techniques to sell rooms and to promote other services of the hotel. Coordinates room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day use rooms. Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures. Knows how to use front office...

Greets guests and presents them with the menu. Informs guests about the special items for the day and menu changes if any. Suggest food and beverages to the guest and also try to up-sell. Take food and beverage orders from the guest on the order taking pads or on the handheld Point of sale ( POS  ) system. Obtaining revenues, issuing receipts, accepting payments, returning the change. Performing basic cleaning tasks as needed or directed by supervisor. Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food. Communicate to the guest and aid with their queries. Co - ordinate with the bus person, kitchen staff, bar staff to ensure smooth operation and guest satisfaction. Server food and beverage to the guest as per the course of order. Observes guests and ensure their satisfaction with the food and service. Observes guests and ensure their...

Job Description ·         Consistently offers professional, engaging and friendly service ·         Greets guests and presents them with the menu. ·         Informs guests about the special items for the day and menu changes if any. ·         Suggest food and beverages to the guest and also try to upsell. ·         Take food and beverage orders from the guest on the order taking pads or on the handheld Point              of sale ( POS ) system. ·         Obtaining revenues, issuing receipts, accepting payments, returning the change.  ·         Performing basic cleaning tasks as needed or directed by supervisor.  ·         Filling in for absent staff as needed ·         Communicate to the guest and provide assistance with their queries. ·         Co-ordinate with kitchen staff, bar staff to ensure smooth operation and guest satisfaction. ·         Serves food and beverage to the guest as per the course of order....

- Issuing of invoices on monthly basis and maintenance of AR reports on weekly basis - Payment processing - Bank Reconciliations - Updating daily accounts, i.e. payments /discrepancy / reconciliation / co-ordination month end closing and others miscellaneous posting. - To assist the Finance Manager in finance-related functions. - Perform other duties related to any ad-hoc tasks assigned. - Ensure accuracy, timeliness, and efficiency of billings according to SOP - Assist the Finance Manager in Audit and Tax, and ensure Company is in compliance with the Group and statutory requirements - Ensure internal controls are complying with SOP and Group policy - Lead and continuously improve processes and systems within the Company; Requirements: - Possess Certificate/Diploma/Degree in Finance/Accountancy. - Minimum 2 years of working experience preferably in the hospitality accounting function (AR / AP / GL) - Ability to communicate clearly both orally...

We are looking for muslim kitchen helper or commis cook to assist in preparing asian cuisine for our restaurant. Interested applicant may email us at info@borneorainforestresort.com or whatsapp us at 0198858593.

To clean all public area washroom and replenish all supplies. Clean all floors, dust mop and buffing of entire hotel as assigned by Superior Vacuum all carpets, upholstery and do spot cleaning when necessary. Clean / wipe all guests and service lifts. Clean /wipe all glass windows and doors. Cleaning / clearing all standing ashtrays around the hotel (if applicable) Polishing of all brass/stainless steel handrails, guest lifts and doors. Clean all F&B outlets, offices and function rooms. Tip top cleanliness of public area, but not limited to lobby area, hotel front and back entrance, lift landing area, corridors,  staircase, and hotel surrounding area. Report of losses, defects to engineering for maintenance works and follow up. Any other duties assign by Supervisor from time to time. Keeping your immediate work stations fully stocked and the hotel’s rooms, pods, toilets and public areas should be kept neat and clean 24/7, 365

Job Description To understand Hotel objectives in managing Account Receivables and Credit Management. Provide an effective system to track Accounts Receivables for the activities of the Account Manager. To ensure that all transfers to City Ledger, agrees with the control account. To ensure the accuracy of all charges and credits posted to the individual accounts. To ensure that the posting of invoices and settlements are up-to-date and that payments are correctly aged. To ensure the room rate charged to travel agents are in accordance with the contract. To ensure the group billings are complete as per contract. To ensure that correct amount recorded in the City Ledger, that unapplied credit balances are reconciled and that minimal variances in payments are cleared at the time of receipt. To process invoices / folios promptly and to render interim and monthly statements and follow up reminders on a timely basis. To monitor and to maintain support...

Sales Calls / Visit – Meet up with clients by appointment or cold calls; service existing clients and bring in new clients Sales Blitz – Promote new packages; push up sales during low period Sales Negotiation – Business discussions; propose customized packages to suit clients’ need and budget; close business deals Hotel Inspection – Introduce hotel’s services and facilities to clients Guest Entertainment – Build rapport with clients; food tasting; introduce new products / services to clients Exhibition / Fair – Participate in the relevant fairs to promote hotel’s products and services together with the Team Members Market Survey / Networking – Visit to conventional fairs to study the market trends; build networks with the relevant and potential markets for business leads Sales Trip – Be ready to assigned for business trips to service the existing clients and penetrate into new markets Support F&B Dept. by selling vouchers of each F&B promotion. Conduct...

Job Requirements ·         At least 2 years or working experience in that related field is required for this position ·         Specializing in Food & Beverage / Restaurant Service or equivalent will be added advantages ·         Able for banquet cook ·         Hot kitchen area ·         Knowledge of various cooking procedures and methods ·         Able to work in team ·         Able to communicate well ·         Willing to work according to shifts, weekends, and public holidays Job Descriptions ·         Ensure all food and other items are stored properly ·         Follow all sanitization procedures ·         Ensure great presentation by dressing the dishes before they are served.   ·         Maintaining high standards of hygiene in preparing the ingredients

Job Requirement ·         At least 1 year experience Job Descriptions ·         Vacuum, clean, dust and polish guest rooms ·         Make beds, change sheets, remove, and replace used towels and toiletries ·         Deliver and retrieve items on loan to guests. Eg. Iron, ironing boards ·         Ensure security of guest rooms and privacy of guests ·         Perform rotation cleaning duties as required

requirement / responsibilities Endurance to walk and stand for long hours. Flexible work hours. Ability to remain calm and professional with difficult customers. Excellent interpersonal skills. Coordination to carry plates or trays without dropping anything Greet customers and hand out menus. Take meal and beverage orders from customers and place these orders in the kitchen Deliver meals and beverages to tables when they have been prepared

Requirement ·         Candidate must possess at least in SPM/Diploma ·         At least 1 years’ experience in front office reservation and front desk ·         Required language: Malay, English & Chinese (Preferable) ·         Required skills: 1. Punctual 2. Responsible 3. Good communication skills 4. Able to work in team ·         Willing to work on shift Job Description ·         Perform check in, check out, room assignment, room change procedure, and booking and ensure           all data are completely recorded in the hotel system ·         Greeting guest, answering phones, attend to guest’s inquires, complaint and request promptly and           courtesy. ·         Communicate with housekeeping department ·         Maintains cashier float money ·         Ensure money in cashier is tally and accurate with the cashier shift report ·         Handling and checking email ·         To...

Provides day to day supervision, guidance, support and leadership to all Front Office Personnel. Be responsible for all hotel activities relating to the effective and efficient operation of all departments and where necessary makes decision during the absence of Senior Management. Overlooks and is responsible for the smooth operational aspects of the hotel in terms of guest satisfaction and the best interest of the hotel. Interacts with all level of guests to ensure level of guest satisfaction is achieved. Works closely with all the staff and Managers in Front Office and other Departments as and when required. Must be very well versed in Reception / Cashiering / Concierge / Reservations operations. Provides the Management with a detailed daily log reporting and outlining the hotel activities, situation encountered, complaints, feedback, guest comments and issues that needs attention or for the information of the Management. To perform other duties as...

What Will You Do? You’ll be responsible for providing a naturally friendly, helpful, and responsive, level of service to all our guests from arrival to departure. We’re not really a strict job descriptions kind of place – we all roll our sleeves up and get stuck in wherever needed – but here's an idea of how we see the role; Achieve positive outcomes from Guest queries in a timely and efficient manner. Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required. Ensure that the Duty Manager/Executive Assistant Manager/Hotel Manager is kept fully aware of any relevant feedback from guests and, or, other departments. Demonstrate a high level of customer service at all times. Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts. Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge...

To ensure all Guest Rooms, Public Area and Back Of the House are maintained in a satisfactorily condition. Discipline and instruct employees. Ensure that employees have a complete understanding of and adhere to the Hotel policies relating to fire, hygiene, health and safety. Orient and plan work for the Housekeeping personnel. To establish, maintain and review of all Administration policies and operational Procedures relating to the Housekeeping Department. Co-ordinate with Engineering Department on the maintenance of operating equipment, Guest Rooms, Public Area and back of the House Areas. Any other duties as may be required by Executive Housekeeper from time to time.

The Marketing Communications Officer/Sales and Marketing Officer/Digital Marketing Officer helps the Director in the carrying out of marketing plans to boost hotel brand awareness. He/She broadcasts the property's services and products to all target segments. He/She works closely with all departments for planned events. He/She also works with third party partners. These include the local media. He/She also maintains relationships with local official bodies. He/She keeps a thorough media and marketing contact management system. He/She also does online and media reports for the senior management. He/She aids the creation of promotional events, marketing channels, and marketing material. Other duties include promoting the property on company and third-party websites. He/She supports events via social media and travel review websites. He/She may also assist on creating content for all social media events.

We are currently seeking for passionate and dynamic Kitchen professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. As a Chef de Partie you are responsible to take care of the daily food preparation and duties assigned to meet the set standard and qualities whereby your role will include key responsibilities such as: •Prepare the daily mis-en-place and food production in different sections of the main kitchen or satellites •Coordinate daily tasks with the Sous Chef or Executive Chef •Follow the instructions and recommendations from the immediate superiors to complete the daily tasks •Ensure the highest standards and consistent quality in the daily preparation and keep up to date with the new products, recipes and preparation techniques •Instruct and lead subordinates through their daily requirements in food preparation and actively take part in set up and supervising of...

Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed. Assists in establishing and maintains contact with external recruitment sources. Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures. Assists in monitoring candidate identification and selection process. Performs quality control on candidate identification/selection. Assists with departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Ensures employees are cross-trained to support successful daily operations. Assists with coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture. Assists with ensuring employee files contain required employment documentation. Support...

Job description Job Description Source new products or alternative supply in line with consistent quality, delivery capabilities and favourable terms. Manage supplier relationships, ensure best possible price, quality and lead-times for purchased materials in accordance with calculated forecasts. Do comparison. Plan, issue, track and expedite purchase orders Coordinate and control the order cycle, and maintaining proper storage and movement of goods between the factory and various sites Responsible to Account Payable, Account Receivable & General Ledger. Prepare balance sheet reconciliation for General Ledger account and analysis. To ensure accounting records are properly maintained and reconciled. Monitor cash flow management, budgeting, consolidation of accounting information internally. Ensure processing of supplier invoices and employee expense claim updated on timely basis. Ensure all supplier invoices and employee expense claims are accurately...