288 jobs found

Ensure quality of food & service comply with established standards. Direct and supervise daily operations. Perform random checks on food quality and service standard. Oversee scheduling and administration of duty rosters. To do daily stock take as required on every shift. Participate all the Food & Beverage meeting and promotion. Taking reservation from guest and handling guest complain, self discretion within general framework and to adhere to GBW hotel F&B policy and procedure. Provide feedback on customer complaints. To do monthly inventory for all equipment and linens. To improve the Service standard required by management from times to times. Respond to equipment breakdown immediately and resolve the situation.

• Maintain the standards of performance as detailed in the Departmental Operations Manual to ensure the efficient operation in accordance with GBW Hotels Policy and Procedure. • Providing a consistently high standard of food preparation & presentation. • Assist in establishing the identity of the outlet by providing the standards of food presentation required by each outlet. • Aware of the method of preparation and the standard recipe for every menu items in his particular kitchen and follow the procedures at all times. • Maintain and clean all work areas, kitchen equipment, and utensils to the high standards of cleanliness and hygiene required by the hotel. • Co-ordinate with colleagues whenever necessary regarding operational problems. • Familiar with the operational procedures of all equipment in the kitchen and operate them in the correct manner to ensure the maximum efficiency and personal safety. • Understand...

Perform electrical repairs in community areas, including lights and laundry. Ensure mechanical equipment is in working order and fixed as necessary. Complete general building cleaning and maintenance. Install and replace floors, stairs and piping as needed. Repair and paint doors, windows, walls, ceilings, roofs and other parts of the building.

Support and assist in the development of the annual Business Plan, Hotel Budget and Marketing Plan as requested by the Director of Sales and Marketing. Create excellent client relationship through attention to detail; prompt follow up and empathy for customer perceptions and needs whilst maintain professionalism. Prepare periodic sales reports showing sales volume, potential sales, and areas of proposed client base expansion. Demonstrate good working relationship with other departments maintaining effective communication and teamwork.

To prepare promotional press releases on personalities among guests and associates of the Company and on noteworthy events in the Company. Involves coordinating and supervising the art section in production of posters and other printed materials. Supervises and directs photographers commissioned to take pictures of VIPs, shows etc. Coordinates publication of Company’s newsletters and flyers for staff and public on Spa and Restaurant promotions. To provide information to other departments on activities within and outside the Company that may be useful when dealing with guests. To work with Hotel’s Front Office, Banquet Sales/Conference, F&B departments in coordinating guest lists, invitations for VIP receptions, luncheons, dinners etc.

Responsibilities: Perform the daily accounting operational duties such as account receivable, payments verification, journals, fixed assets and any reconciliations etc for monthly closings. Assist in the full sets of accounts and completing the financial closing tasks within deadlines with the team. To handle correspondence with suppliers and authorities/3rd parties. Handle of filing, keep record and assuring accurate documents filing. General office administration works. Any other ad-hoc duties as assigned by the superior. Requirement: Diploma in Accounting or equivalent. Preferably 1 to 2 years relevant experience. Able to work under pressure & tight deadlines. Good command of English, Mandarin (Speak & Written Chinese) and Bahasa Malaysia.

To ensure beverage that we served is up to cafe's Standard. Design beverage menu and special beverage promo for certain occasions and season. Interact with the guests to know the guest’s preference of coffee. Inform guests about the special items for the day and menu changes if any. Ensure that all drinks and products are consistently prepared and served according to cafe's SOP recipes, portioning and presentation methods. Ensure all guests feel welcome, and are given responsive, friendly and courteous service at all times. Responsible for POS cashier and key in items required. Maintain a clean and sanitised work station. Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar. Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.

The incoming candidate has at least 4/5 years experience in a supervisory role and a comprehensive understanding of engineering principles ( hotel experience is an advantage ) as well as supervising an Engineering team by showing a positive attitude and maintaining the morale of the team. Is ultimately responsible for operation and maintenance which has to do with all engineering equipment within and attach to the hotel and works closely with other departments to ensure high guest satisfaction. Represents the engineering department during the weekly HOD briefing.  Prioritize, plan, schedule assign, and supervise the engineering department staff. Oversee the maintenance tasks, work orders, and special projects ensuring timely and accurate completion. Respond to guests' maintenance needs promptly and ensure guests receive professional, efficient prompt, and courteous service to hotel standards. Maintain the physical appearance and operational efficiency of the hotel...

Supervising a team of Security Personnel Use of IT systems for access control, site patrolling, emergency response, cash collection, report generating, incident investigation, and all other standard security duties Enforcement of the site rules and standards including Housekeeping, Security, and Health & Safety to visitors and occupants. Provide extremely high levels of customer service to contractors, visitors, and occupants of the site Provide operational cover as and when required to support the security team on site Make sure all site Health and Safety Procedures are followed Complete incident reports and follows the correct process for communicating them. Complete and disseminate Assignment Instructions /Standard Operating and Emergency Procedures reviews and updates Complete Manning levels sheets and general roster management First Aid Stock Checks and replenishment Training Attend Weekly Meetings and take the lead in the Security...

Commis chefs are often chefs in training, working alongside the chef de partie and assisting in the basic needs of the kitchen. Preparing ingredients, keeping an inventory, taking charge of organizing and keeping a clean workspace, and properly presenting food items are all part of the commis chef's responsibilities.

Stewarding supervisors have a wide range of responsibilities, which can include: Providing support to the steward team during events by providing logistical assistance, such as setting up equipment or cleaning up garbage Ensuring that safety protocols are followed by staff members at all times Conducting the hiring process for new stewards, including reviewing applications and interviewing candidates Maintaining a safe environment for event attendees by enforcing policies regarding alcohol consumption, smoking, use of mobile phones, and other rules Developing and implementing training programs for new stewards to ensure that they are able to perform their duties effectively Supervising event staff, including monitoring their performance and providing feedback where necessary Managing inventory levels of supplies used during events, such as paper towels, napkins, soap, cleaning products, and food items Coordinating with vendors to ensure that supplies are...

Qualifies general inquiries, responds personally, and directs to appropriate sales person  Responds to inquiries from customers in the absence of direct sales personnel Escorts general inquiries onsite inspections and familiarization trips and entertain whenever required Ensures prompt and courteous service is extended to both internal and external customers Maintains positive relationships with all guests, tour operators, colleagues and global sales network Own and manage selected Corporate Sales accounts Has a complete knowledge of hotel's services and facilities Assists with maintenance of tour operator accounts, database, contact, team activities and business details within Opera S&C according to hotel standards Prepare, issue and follow up on contracts and all promotional communications Maintains current sales and promotional literature Coordinates the distribution of pertinent information to all pertinent departments within hotel...

An Assistant Security Manager directs security personal and works with Department Heads to deliver a safe Guest and Member experience while ensuring compliance with local safety legislation and hotel emergency procedures. What will I be doing? As an Assistant Security Manager, you will be responsible for directing and coordinating the activities of security personnel, work with Department Heads to confirm all staff understands security procedures, and organising patrolling of the property to deliver a safe Guest and Member experience. An Assistant Security Manager will also be required to ensure that hotel is in compliance with all local safety regulations and is conversant with hotel emergency procedures. Specifically, you will be responsible for performing the following tasks to the highest standards: Maintain good communication and work relationships in all areas of the hotel Liaise with government and law enforcement agencies as necessary Coordinate...

A Safety and Security Manager is responsible for managing all aspects of security for assigned hotels to deliver a safe Guest and Member experience while assisting in investigations and liaising with local enforcement officials when necessary and managing overall safety and risk management processes for assigned hotels to deliver a safe Guest and Member experience. What will I be doing? As a Safety and Security, you are responsible for managing all aspects of security, safety and risk management processes for assigned hotels to deliver a safe Guest and Member experience. An Area Safety Manager will also be required to assist in investigations and liaise with local enforcement officials. A Security and Safety Manager will also be required to carry out full investigations and audit the hotel to ensure health and safety compliance. Specifically, you will be responsible for performing the following tasks to the highest standards: Manage the internal and external guest...

A Maintenance Manager will manage the maintenance of the Hotel to efficiently maintain all hotel operations such that safety, security, conversation, and compliance are ensured at the highest levels.   What will I be doing?  As Maintenance Manager, you are responsible for the effective management of all maintenance operations within the hotel, including energy conservation. You are also responsible for the development of the Engineering Team and staying abreast of compliance regulations and procedures in the field of Engineering, as required for hotel standards. Specifically, a Maintenance Manager will perform the following tasks to the highest standards:     Lead the Engineering Team in the day-to-day engineering and maintenance operations of the hotel, including service standards, equipment schedules, and work schedules Communicate with Housekeeping to coordinate and prioritize maintenance activities for Guest rooms and public areas Develop systems and...

The Sales Manager - Weddings and Social oversees and directs all aspects of the negotiation and coordination process as well as the successful handling of Weddings and Social events as assigned. This role leads the Sales team to ensure smooth operation of the department to maximize business opportunities and deliver the highest service standards.    What will I be doing?   As the Sales Manager - Weddings and Social, you will be responsible for performing the following tasks to the highest standards:  • Complete the relevant Hilton University courses promptly and pass the tests.  • Be familiar with hotel product knowledge and related activities.  • Responsible for the promotion and sales of all products of the hotel, including but not limited to rooms, catering, banquets, etc.  • Complete sales targets and related tasks set by the hotel.  • Develop sales plans and obtain approval from the Assistant Director of Sales or Commercial Manager, maintaining and...

Demonstrates in-depth knowledge of the purchasing process (e.g., corporate purchasing policies and procedures, Accounting basics, preferred suppliers, sourcing strategies) Demonstrates knowledge of the purchasing process (e.g., Purchasing policies and procedures, supplier management) Compiling and submitting monthly accruals to accounting  Other activities needed day to day inside the purchasing scope of work Supports sourcing, contracting and purchasing the major and/or critical items used Provides customer service to branches and internal departments -- resolves routine questions and problems Responsible for the analysis of inventory levels Develops and maintains various measures and metrics to monitor inventory levels and identify trends

Organize and maintain personnel records Update internal databases (e.g. record sick or maternity leave) Prepare HR documents, like  employment contracts  and  new hire  guides Answer employees queries about HR-related issues Assist payroll department by providing relevant employee information (e.g. leaves of absence, sick days and work schedules Participate in HR projects (e.g. help organize a job fair event)

Job Requirements: 1) At least a graduate in Accounting/Finance equivalent degree 2) At least 5 years working experience in similar capacity, preferably in Hotel environment. 3) MIA member preferred. 4) Ability to work well in a team, multi-task, hands on, accountable, and strong communication and leadership skills across the organization. 5) Must be able to work on own initiative but also as part of a team to meet submission of monthly reports. 6) Good familiarity with the Opera system, Q3F and Micros Fidelio systems.

Job scope: Responsible for all Engineering projects and routine maintenance. Responsible for the smooth operation of all essential plant and services including HVAC systems, sub stations, transformers and electrical systems, gen-sets, boilers hot and cold water systems minimizing downtime. Responsible for the preventative maintenance planning, servicing and maintaining in all areas. Manage projects inclusive of new builds and renovations. Build and develop a strong culture emphasizing team work, productivity and high standard of workmanship. Requirements: At least a related tertiary education. At least 5 years experience in similar capacity and in hotel/resort environment. Good management and leadership skills. Well versed in preventive maintenance plans and in management of HVAC systems, electrical, generators and boilers.