656 jobs found

To ensure that only on - duty employees are allowed to enter the hotel premises. To ensure that off duty employees are not allowed entry without permission of the department head concerned. Should permission be granted, the staff shall record on the ‘off duty staff movement logbook. To ensure that no ex-employees enter the hotel premises without approval of the Human Resources Manager or Security Manager or Duty Manager. To report and detain any hotel staff other than those authorized to be on the floor. To ensure that no hotel property to be taken out without proper authorization from the relevant Head of Department. To ensure that on duty employees intending to leave the hotel premises on specific purpose e.g. going to bank, etc. shall produce written approval or “Employees movement form” to be filled by the department concerned. To ensure that the day-to-day routine relating to search of employees’ parcel must be strictly adhered to. Ensure that unauthorized...

Job Description Job Responsibilities: To assist supervisors in establishing and maintaining effective employee relations. To inform the supervisors of any complaints or any other problems that may arise. To ensure that any orders or decisions taken by the supervisors are strictly followed up. To assist supervisors in ensuring that all SOP(s) are properly implemented and carried out efficiently. To react to all daily operating problems and complaints rose and to offer solutions. To undertake any other duties assigned from time to time by supervisors. To assist supervisors in maintaining effective and cordial Guests relations and to take the initiative to achieve service excellence. To make recommendations to supervisors regarding personnel matters such as selection, remuneration and promotion. To report any equipment in repair need. To be prepare to work odd hours and to cover at least two evenings per week. To perform daily cleaning, inventorying of...

Job Description Job Responsibilities: To assist the Sous Chef or Junior Sous Chef in establishing and maintaining effective employee relations. To inform the Sous Chef or Junior Sous Chef of any complaints or any other problems that may arise. To ensure that any orders, or decisions taken by the Sous Chef or Junior Sous Chef are strictly followed up. To assist the Sous Chef or Junior Sous Chef in ensuring that all SOP(s) are properly implemented and carried out efficiently. To react to all daily operating problems and complaints rose and to offer solutions. To undertake any other duties assigned from time to time by the Sous Chef or Junior Sous Chef. To assist the Sous Chef or Junior Sous Chef in maintaining effective and cordial Guests relations and to take the initiative to achieve service excellence. To supervise activities of staff, to implement job allocations and to ensure an effectiveness in his section of the kitchen. To make recommendations to the...

Job Description Job Responsibilities: Conducts daily departmental meeting to ensure proper communication and task to be accomplished. Responsible for the direct supervision of all employees in his dedicated department. Ensures that there is a sufficient supply of chinaware for the smooth running of his department. Inspects personal hygiene and grooming of staff. Checks & liaises at all times with the Chief Steward to ensure that high standards of cleanliness are maintained, i.e., machinery, small equipment, floors, refrigerators, etc. Ensures that all operating equipment is maintained in good working conditions and raise repair and maintenance request when necessary. Familiar with all equipment and machinery including safe operation and maintenance. Inspects incoming products and ensure proper storage and rotation, as well as daily inspection of dates & odd items in the refrigerators in compliance with SOP & HACCP regulation. Supervises and carry...

Job Description Job Responsibilities: Responsible for the direct supervision of all employees in his dedicated department. Ensures that there is a sufficient supply of chinaware for the smooth running of his department. Inspects personal hygiene and grooming of staff. Checks & Liaises at all times with the Chief Steward to ensure that high standards of cleanliness are maintained, i.e. machinery, small equipment, floors, refrigerators, etc. Ensures that all operating equipment is maintained in good working conditions and raise repair and maintenance request when necessary. Familiar with all equipment and machinery including safe operation and maintenance. Inspects incoming products and ensure proper storage and rotation, as well as daily inspection of dates & odd items in the refrigerators in compliance with SOP & HACCP regulation. Supervises and carry out the production of all dishes according to the prescribed recipe and specifications and ensure...

Responsibilities : Maintain daily records Conduct patrols Assists the Security Manager Lead Emergency Response Drills Conduct inspections for physical & safety hazards Monitor alarm systems Assist employees or guests during emergency Requirements: Strong verbal & written communication skills At least one (1) year experience Observant Conflict resolution Ability to work independently and with a team

Summary : As a F & B Captain of Hotel Royal Signature, Kuala Lumpur , one is responsible for providing courteous and efficient service, supervising and coordinating all the activities of personnel engaged in preparing and serving of drinks to guests at all outlets and functions. To take charge of all payment’s transaction of the outlet and totally responsible for the closing balance of account for each day. He/she is able to communicate verbally with other colleagues and guests in an attentive, friendly, courteous and service-oriented manner. Duties and Responsibilities : To supervise the bar in detail and the arrangement of bottles and equipment attractively. To supervise the preparation of the F&B service area follow the SOP. To do weekly equipment inventory. To check the opening and closing of the beverage inventory. To work in a safe, hygienic and honest manner. Knowledge of the preparation of teas, coffee,...

Job Summary Responsible compliance with the rules and regulations such as terms and conditions of the Company in regards operation of Accounts and Finance Department. Duties and Responsibilities Ensure compliance with the rules and regulations such as terms and conditions of the Company in regards operation of Accounts and Finance Department. Issue store items strictly based on approved Requisition form. Plan and organizing the date and time specified to issued the items. Segregate different storeroom location to store different type of items to maximizing the storeroom capacity. Post in all issued items into MC (Inventory) System according to the items issued per approved requisition form. Order storeroom items on day and time specified, which later to submit to cost controller for checking and finally to General Manager and Financial Controller for approval. Conduct monthly F & B, General Store, Chemical, Housekeeping...

Summary : As a F&B Cashier of Hotel Royal Signature, Kuala Lumpur , one is responsible for proper recording of revenue in the Outlet during the shift.  Preparing checks, receiving and remitting daily sales collection as for the assigned outlet.   Duties and Responsibilities : To validate checks and charge vouchers for outlet sales based on submitted order using the cash register. To receive cash and charge payments. Forward immediately all guest ledger checks to Front Office Cashier for inclusion in guest ledger. To check for valid signatures and expiry dates of authorized credit cards, verify from the Front Office the registration of house guest charges. To prepare daily remittance report and submit total collection at drop box in Front Office. To reconcile remittance with MICROS machine recording. To prepare daily Cashier Sales Report and submit to Front Office for night audit checking. To be responsible for the change...

Summary : As a Beverage Supervisor of Hotel Royal Signature, Kuala Lumpur , one is responsible for providing courteous and efficient service, supervising and coordinating all the activities all the activities of personnel engaged in preparing drinks and serving of food and drinks to guest at all outlet and function. To take charge of all payment transaction of the outlet and totally responsible for the closing balance of account for each day. He/she is able to communicate verbally with other colleagues and guests in an attentive, friendly, courteous and service-oriented manner. Duties and Responsibilities: Conduct daily pre-service briefings and informs staff of daily specials, specials events and general information. To supervise the bar in details and the arrangement of glasses and equipment attractively. Good knowledge in cocktails & mocktails. To create own signature cocktail/mocktail. To create signature Ice blended...

Job Summary We are looking for a motivated and self-driven Information Technology (IT) Intern to join our team. The IT Intern will support our in-house IT department in providing technical assistance, maintaining computer systems, and configuring hardware and software. The successful candidate will be able to troubleshoot and resolve technical issues, assist with the implementation of new technologies, and provide training and support to team members. What will I be doing? Under the direction of the IT Manager, the IT Intern in Hotel Royal Signature Kuala Lumpur will assist the team with their daily tasks as well as provide technical support to the rest of the team and not limited to in-house guests. Performs all work in accordance with essential functions and responsibilities as described below: Provide technical assistance to associates and guests on hardware and software-related issues Install, configure, and troubleshoot computer systems,...

Job Description: - Plan, order, and manage food and beverage inventory. - Control costs in all outlets by aiding management in purchasing, monitoring expenses, and managing labor based on demand and budget. - Boost sales by implementing marketing strategies, training staff in sales techniques, and maintaining accurate sales records. - Handle customer complaints courteously. - Ensure guest satisfaction by overseeing all food and beverage areas. - Conduct employee evaluations and manage staff. - Perform regular inventories and uphold health and safety standards. - Collaborate with chefs to create menus and maintain a pleasant dining experience. - Coordinate with other departments for events and ensure tasks are completed. Responsibilities: - 5 years' experience in food and beverage management or a similar role. - Minimum of 2 years of personnel management, preferably in hospitality. - Customer-focused approach. - Excellent communication, leadership, and computer skills. - Strong...

1. Create accurate forecasts for hotel room revenue based on different market segments. 2. Assist in developing the hotel's annual budget and Sales and Marketing plan. 3. Establish and communicate pricing strategies according to market data and seasonal trends. 4. Lead weekly Revenue Meetings, document changes, and devise action plans. 5. Ensure adherence to company processes for Revenue Management. 6. Manage room availability and rates across all distribution channels for optimal revenue. 7. Introduce strategies to boost overall hotel revenue. 8. Provide performance analysis to support sales team pricing decisions. 9. Set monthly upselling targets for the front office and reservations departments. 10. Monitor competitors' pricing and availability daily and report on performance against competitors. 11. Utilize technology effectively for business needs and maintain data quality. 12. Drive revenue through preferred booking channels. 13. Timely reporting to regional/corporate...

Handle full set of accounts and perform month-end closing in a timely manner for subsidiary and group accounts Prepare bank reconciliation and monitor daily bank balances Prepare monthly accounts analysis and other accounts related matters Assist in audit, tax and company secretarial related matters Liaison with bank officers on daily/operational banking matters Liaison with contractors/suppliers on daily/operational/payment matters and perform creditor reconciliation Performing day to day accounting operations Undertake any other ad-hoc accounting assignment

Job Responsibilities: - Perform all check-in and check-out guests. To provide a courteous and professional service at all service. To attend to all guests who approach the Front Desk, immediately, cordially and with a smile. To be constantly aware of the room situation and to strive to obtain maximum occupancy. To attend to hotel guests in the procedure of registering, enquiries, key handling, messages and all related matters. To register the guests promptly ensuring that they are provided with all necessary information. To answer the telephone promptly and clearly, ensuring a courteous and friendly manner. To take room reservations effectively, efficiently and as laid down in the reservation operations manual. To familiar with hotel facilities and Marketing Programmes and Promotions. Maintain up to date and accurate guest histories. Actively sell the hotel to guests to maximise the internal revenue of the hotel. To tabulate daily guest bills neatly and...

Identify, establish and maintain industry listing of existing and upcoming member and non-member hotels & resorts, as well as related industries. Manage recruitment of Ordinary and Associate members and ensure membership retention to meet Association’s target & representation of industry. Ensure accurate and effective membership administration and financial records of the Association. Maintain all membership records / database and files concerning applications, subscriptions, certificates, representations, resignation etc. and that all processes are in line with MAH Constitution. Work with Finance Department to arrange and coordinate for quarterly allocation to the Chapters, as well as grants as per policy. Build networking and establish relationship with professionals and business associations to acquire new customer base and potential collaboration / new business opportunities. Develop a growth strategy focusing on both financial gain and...

Financial Management Maintain a documented system of accounting policies and procedures. Manage outsourced functions. Oversee the operations of the finance department, including the design of an organisational structure adequate for achieving the department’s goals and objectives.  Assist CEO and Board in pursuit of finance related issues in the industry e.g. utility rates, tax matters and in preparation of the Government’s annual budget dialogues.  Provide support to the MAH Finance Sub-Committees.  Set-up and maintain credit control system of MAH and MAHTEC.  Manage Chapter accounts and maintain SOP accordingly. Funds Management for MAH and MAHTEC Forecast cash flow positions. Ensure that sufficient funds are available to meet ongoing operational and capital investment requirement. Maintain banking relationships. Assist in determining the company’s proper capital structure. Invest and manage funds; use hedging to mitigate financial risks...

Basic Function Assist the Executive Housekeeper in overseeing the general operation, cleanliness and maintenance of all areas under the Housekeeping Department. Responsibility and Authority Take charge of the department in the absence of the Executive Housekeeper. Assist in the organizing and scheduling of all works in the department with maximum efficiency. Inspect all public areas and staff locker rooms and supervise inspections of all areas in a frequent and unvarying schedule. Pay particular attention to the presence of odor, insects, termites or vermin. Daily check on the quality of the cleaning in guest room with particular attention to suites, VIP rooms and show rooms. Supervise all the staff in their works and resolve any problems encountered expeditiously. Ensure the highest standards of cleanliness and maintenance in all areas under the Housekeeping Department. Ensure that all works are carried out according to the department’s procedures and...

Basic Function To manage and ensure effective Front Office operation on administration, staff matters and operational activities during his/her shift of duty. Responsibility and Authority Ensure that the pre check-in procedure is effectively carried out based on the set standard. That includes: Rooms for leisure groups are blocked 2 days in advance. Check guest’s arrival list one day in advance. Details of each reservation are printed on R-card. Check on day room’s assignment and ensure keys and other required documents are prepared Room’s amenities and guest supplies are in order. VIP rooms are checked. Meet VIPs and other FITs and corporate guests at the main entrance and lobby. Escort VIP guests to their rooms and bid farewell upon departure. Attend to guests’ enquiries, problems and complaints promptly, efficiently and courteously to the satisfaction of guests and interest of the Hotel. Obtain feedback from guests and take actions accordingly or...

Junior Sous Chef Hire Date : November 2023 Salary: RM2,800.00 – RM3,200.00   Job Description   ·         Manage, organize and ensure the smooth running of your particular kitchen section. ·         Assist in the planning, schedule, record and training of new and existing staff in order to meet all standards required by the management of the resort. ·         Assist and reporting to Executive Chef, assists in preparing duty rosters, taking expected volumes of business into consideration. ·         Assist in reducing the overall food cost within given guidelines as well as other kitchen related expenses by controlling requisitions and maintaining adequate stock levels. ·         Professionally active, self-motivated and involved in every aspect of the kitchen operation. Supervises, directs, guides and corrects kitchen staff when necessary. ·         Ensures all the food presentation are uniform in content, taste,...