408 jobs found

To work with and supervise the cook and assistant cook in assisting Chef De Partie on smooth running of the section at all times. To work with the cook and assistant cook on the preparation of all necessary mise en place for each service and to check it to see that all are completed before commencement of service. To carry out regular check on food (raw materials and canned food) to ensure proper rotation and storage. To work with the cook and supervise the cleaning of equipment, fridge, chillers, work-top and work areas. To work with and supervise the cook and assistant cook in assisting Chef De Partie in the smooth running of the section at all times. *For Malaysian only

Responsible for operations and maintenance of physical plant and engineering facilities of the Hotel. Directs engineering operations and maintenance economically and in accordance with the Design Engineers specifications, the Equipment Manufacturers recommendations, the hotel policies and procedures and the operations schedule and requirements. Assist in direct execution of the hotel safety program including assistance to other department heads in following up on safety in all parts of the hotel operation by regularly inspecting, reporting and recommending.

The Assistant Operations Manager role is mainly to implement the right processes and practices across Hard Rock Cafe. The specific duties include formulating strategy and improving performance. You are required to: Communicate with managers to evaluate work procedures, review standards, identify methods for increasing efficiency or effectiveness, and respond proactively to any needs that have arisen. Train and empower employees to exercise good judgment to make decisions regarding service, food quality, and customer satisfaction by adhering to company training standards Monitor/coach employees on performance, compliance with procedures and workload. Conduct meetings with staff to communicate incentive programs, implement new products and procedures, and discuss areas of opportunity, special events, etc. Ensure employees follow safety, sanitation and security procedures. Conduct stable visits (bar and tables) to build rapport, assess customer satisfaction, develop...

·         Handling check in / out and cashiering. ·         Attend to the needs, request and enquiries from guest, endeavouring or ensure guest have a pleasant stay in the Hotel. ·         Any other suitable tasks as and when assigned by superior.

Handling of clients enquires by phone calls & general email. Coordinating internal and external mailings, email blast & tele marketing Assisting HOS & Sales Team in the typing & sending of general quotations, contracts, corporate rates & Event Order To ensure all confirmation functions are well coordinated. To arrange and communicate with other related operation departments and to liaise with the organizer on latest/last minutes requirements. To check the quality of food before & during events for all meals. To ensure events requirement all in order before the event start. To prepare pro forma invoice & tax invoice. Distribution to client & account department Assist on follow up of quotation (cutoff date) & confirmation (Payment mode)

SPM level with experience in Hotel Diploma level in any field Experience in Customer Service handling Good English communication

Minimum 3 years experience at Supervisor level Good English speaking Good customer service

As Sales & Marketing Administrative Executive, you are responsible for the performance of one or more subordinates who are in the frontline/back-line of guest service for consistently meeting differing guest' needs & within your assigned area of responsibility in the Sales & Marketing Department in the Hotel that is comprised of the Sales, Stage Pass Membership and Business Centre. You direct the procedural and personal dimensions of one or more work process through these subordinates. An increase in personal efficiency and effectiveness is expected when you work as a team with your subordinates, colleagues and superior and achieve common goals and targets. You will: Responsibilities Handle correspondences such as emails, telephone calls, letters and etc Compose basic memos, emails, letters, quotations and agreements in English or Bahasa Malaysia or Mandarin Ensure an effective filling system, tracing system, monitor production of all accounts and take...

Responsible for producing artwork for print advertising or on social media platforms Responsible for producing artwork for all posters and promotional material for events To be the hotel’s official photographer for all events and to support photography for other departments if need to Work together with the Marketing Communications Manager or Director of Revenue & Marketing for the design of brochures, fact sheets, sales/press kit folders, flyers or any form of promotional material Participate in the production of Band Newsletter i.e.: Noizeletter

Making proficient sales transactions – using a point-of-sale system provided Handle cash and other forms of payment Maintain proper cash drawer balances and denominations Demonstrate impeccable product knowledge Determine guests’ needs by actively engaging them in 1-on1 conversations and informing guests of product features and benefits Suggestive selling – using proven techniques (i.e. related items, higher quality items, transitional phrases) Maintain a clean and organized store Maintain proper product stocks levels – through retail pulls & inventories

Responsible for the planning, organizing, controlling and directing the work of employees in the Banquet & Staff Cafe Kitchen. Manage the food preparation of all banquets and catering event while ensuring superior quality and consistency at all times. Responsible to develop new menus, prepare, test, taste and control new menu items. Maintain updated and accurate recipes and costing of all dishes prepared for banquet functions. Review the following day's menus and approve the store requisitions for food and supplies needed from various kitchen storerooms. Manage the production of the daily Staff meals as per the hotel’s requirements. Assist the Executive Chef & Executive Sous Chef to manage all departments under his supervision ensuring high standards of food quality and maximizing profitability. Organize inventories and ensure clean, systematic storage of all food items

Your main duties centers on the procedural and personal dimensions as applied in the delivery of the guest experience in the spa, cabanas and hotel rooms. You will: Perform professional spa treatments to guests Follow bookings/allocations of treatment task as per appointment book Sell retails products to guests Follow massage steps according to treatment SOPs Assist in inventories and stock takes

As IT Executive, you are responsible for the work performance of one or more subordinates who are in the back-of-house of guest service for consistently meeting differing guests’ needs & wants consistent to your assigned area of responsibility in the Finance department, that is, IT. You direct the procedural and personal dimensions of one or more work processes through these subordinates. An increase in personal efficient and effectiveness is expected when you work as a team with your subordinates, colleagues and superiors and achieve common goals and targets.  You will:- Ensure all data on the hotel computer system is backed up daily. This includes Opera, Micros, E-point, HOS. Be on call for IT related emergencies. Install IT related soft/hardware in the hotel with the approval of the IT Operations and Development Manager. Regularly check all PCs in the hotel for viruses and run virus cleaning programs when necessary Assist in maintaining the hotel’s management...

This position which is in the front line of guest service is responsible for consistently meeting differing guests' needs and wants consistent to the assigned area of responsibility in the Safety & Security department that is, Security Control Room (FCC), perimeter security, static security, patrolling, parking, driving and vehicle maintenance.

Review arrival lists to welcome guests. Attend to special guests (e.g. VIPs) and answer their inquiries Help prepare welcome folders with collateral. Provide information about amenities, area and venues and promote services Anticipate guest needs and build rapport with customers Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages) Address customer complaints and escalate to General Manager when needed

Minimum 5 years in Hotel industry at Management level.

Deliver a variety of spa services (body treatments, massages, facials, waxing and manicure/pedicure) in a safe and comfortable manner Maintain equipment and sample inventory of products Keep documentation and maintain client’s files Keep a clean and stocked room Acknowledge and respond to relevant customer queries, needs and expectations Suggest and promote retail products or additional services Uphold hygiene standards and follow health and safety regulations Cooperate with and report on administration on any arising issues Apply best practices and be up to date with market trends

Minimum 1 year experience in Hotel Industry. Well verse in SOP of Purchases of Hotel items Resourceful and good knowledge of Hotel product and suppliers

Experienced in Banquet Kitchen cooking Speciality in Malay and traditional dishes.

RESPONSIBILITIES: Provide a support service to the Maintenance Manager to assist in meeting the strategic goals of the department. Attends to repairs and maintenance of all systems and related equipment including but not limited to substation, emergency generating unit, electrical control systems, lighting and dimmer system, electrical switchboards, Mechanical computer network cabling, laundry equipment, kitchen equipment and emergency systems Perform meter readings in order to maintain records relating to utility costs throughout the Hotel. Perform general and emergency repairs and maintenance to all plant and equipment based on skill and experience level. Carry out regular inspections of plant and equipment as per the daily checklist and ensure that inspections required by Engineering are conducted and documented. Carry out general room repairs, preventative maintenance inspections and repairs as per computerized system. Carry out regular checking in...