11 jobs found

Responsibility  Supervise daily laundry operations and staff.  Ensure all laundry processes meet quality and hygiene standards.  Coordinate with other departments to meet laundry needs.  Monitor and maintain inventory levels of laundry supplies.  Address and resolve any issues in laundry operations.  Maintain and ensure proper functioning of laundry equipment.  Implement cost-saving measures without compromising quality.  Ensure compliance with health and safety regulations.  Develop and update laundry procedures and protocols.  Monitor and report on laundry performance metrics.  Conduct regular inspections of laundry facilities.  Maintain accurate records of laundry operations.  Collaborate with management to improve services.  Ensure timely delivery of clean laundry to departments.  Promote a positive and productive work environment. Requirement...

Job Responsibilities · Perform day-to-day routine and preventative maintenance tasks on electrical, plumbing, air- conditioning, mechanical systems and others related task to ensure all facilities are operating efficiently. ·      Test, troubleshoot and perform basic repair on all types of equipment. ·      Respond promptly and efficiently to any maintenance calls that arise. ·      Maintain all tools, equipment, and working areas in good condition. ·      Ability to multi-task    Job Requirements: - •   Diploma/Certificate/Vocational or technical background in electrical, mechanical or building service engineering or a related field. ·    Preferably with 1 - 2 years’ experience in a similar role, preferably within the hospitality industry ·    Proficiency in English and Bahasa Malaysia (Malay),...

Responsibilities To maintain Brand Standards and a high standard of service in the Bar, Restaurant and Room Service at all times, ensuring that all guest expectations are exceeded. To promote sales and upsell at all times for both food and beverage items. To ensure that all daily operating and cleaning tasks are carried out on a daily basis. To ensure that all hotel corridors are kept clear from rubbish, glassware and crockery at all times. To be fully conversant with the Hotel Fire and Emergency procedures To ensure a high standard of personal hygiene and appearance at all times Manage corporate and group event bookings for all F&B venues. Handle all inquiries regarding F&B venue booking. Compile contacts and create VIP/Repeat guest data

provide essential administrative support, manage booking inquiries, prepare contracts, and collaborate with various departments (like front office, catering, and reservations) to ensure flawless guest experiences and seamless group events.

- Oversee daily activities, conduct shift briefings, and provide on-the-job training for security officers. - Create and manage duty rosters to ensure 24/7 security coverage across the property. - Prepare accurate incident reports, daily logs, and investigation findings. - Serve as the first point of contact for emergencies like medical cases, fire alarms, disturbances, theft, or    accidents. - Coordinate directly with local authorities (e.g., Police, Fire Department, and Ambulance) when necessary. - Regularly patrol all hotel areas—guest floors, public spaces, parking lots, and back-of-house zones. -Monitor Closed-Circuit Television (CCTV) cameras, alarm systems, and access controls. - Authorize and monitor visitor access to restricted areas and maintain strict key control. - Investigate complaints, security breaches, thefts, and safety hazards. - Ensure hotel property is safeguarded and report any irregularities in guest or employee behavior.

a)      Duties:   -          Wears issued uniform and name badge whenever on duty, from “clock-in" to "clock out”. -          Maintains proper grooming and hygiene habits as defined in the “personal hygiene” section of the Food and Beverage Manual. -          Maintains issued uniform including name badge in good, clean condition, without tears or stains. -          Complies with the hotel’s house rules and conduct codes as stated in the employee handbook and as distributed at orientation. -          Be able to describe the tasks that you are to perform in an emergency as outlined in the hotel’s loss-prevention procedures manual....

Main Duties: Financial Responsibilities: 1. Maximizes revenues through pro-active action (up selling) 2. Produces check and receive payment to settle the payment Operational Responsibilities : Guest Service 1. Escort customers to their tables 2. Present menus to patrons and answer questions about menu items, making recommendations upon request 3. Inform customers of daily specials. 4. Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff 5. Take orders from patrons for food or beverages. 6. Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required 7. Check with customers to ensure that they are enjoying their meals and take action to correct any problems 8. Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning 9. Clean tables and/or counters after patrons have finished dining 10. Prepare...

Main Responsibilities   To respond quickly and efficiently to all in-coming sales enquiries, by telephone, fax and email, preparing brochures as required. Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Prepare and review written documents accurately and completely.  Maintains complete and supported records of all Sales Agreements, Contracts and Quotations for the hotel Raising invoices. Promote awareness of Hotel and brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to the Hotel / Company. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities / services (e.g., hours of operation, rates...

Provides smooth and efficient administrative support in the Human Resources Department by assisting the Assistant Human Resources Manager/Human Resources Manager/Director of Human Resources in the planning, coordination and implementation of all office administration of the Human Resources Office. Responsible for the security and upkeep of personnel files Coordinates and administers all paper flow within the Department. Ensures that personnel records are maintained accurately and efficiently. Prepares a monthly vacancy report. Assists in making sure that Employee Facilities are maintained to Thistle high standards of operation. Assists with the development, implementation and administration of employee relations, benefit and compensation, and recruitment programs. Maintains all applications, screen and interview applicants suitable for positions. Maintains an updated list of applicants and applicant files.  Carries out recruitment activities,...

Assist the Sales team with managing sales-related administrative tasks and processes Respond to customer inquiries and provide exceptional client service Coordinate with internal departments to ensure seamless delivery of sales proposals and contracts Maintain accurate records and update the sales pipeline Support the development and implementation of sales strategies and campaigns Collaborate with the marketing team to create promotional materials Provide general administrative support as needed

Job Description 1. To ensure smooth coordination between Sales Department, Front Office, Reservations Department, Food & Beverage Department, and Credit Manager. 2. To maintain the booking status on the Banquet Book and stay close in collaboration with the Director of Food & Beverage. 3. Keep track of confirmed, tentative & lost bookings, where the function rooms are concerned. 4. Prepare weekly statements on booking status, to enable sales staff to give immediate confirmation. 5. Leads from Sales Banquet Department or any other source must be investigated and obtain clients' requirements as detailed as possible and ensure information is passed down to superior/s. 6. To follow up on all social functions, and other tentative banquet inquiries, converting these leads to positive commitments where possible. 7.  Meet with the organizers of functions to discuss the final details for billing purposes. 8. To meet with potential clients on...