18 jobs found

Job Responsibilities: - Perform all check-in and check-out guests. To provide a courteous and professional service at all service. To attend to all guests who approach the Front Desk, immediately, cordially and with a smile. To be constantly aware of the room situation and to strive to obtain maximum occupancy. To attend to hotel guests in the procedure of registering, enquiries, key handling, messages and all related matters. To register the guests promptly ensuring that they are provided with all necessary information. To answer the telephone promptly and clearly, ensuring a courteous and friendly manner. To take room reservations effectively, efficiently and as laid down in the reservation operations manual. To familiar with hotel facilities and Marketing Programmes and Promotions. Maintain up to date and accurate guest histories. Actively sell the hotel to guests to maximise the internal revenue of the hotel. To tabulate daily guest bills...

Welcome guests in a warm and courteous manner. Attend to orders and serve guest/s needs in a timely manner and efficiently in line with the department’s standards. Ensure that the restaurant service area is clean, tidy and that mise-en-place is in order. Ensure good product knowledge of the F&B menus and promotion. Ensure that the departmental menus/promotion flyers are up-to date. To participate in cross-training to ensure you are able to work within any section within the F&B department. Be fully conversant with all the F&B Department practices and procedures To promote the hotel’s facilities and to upsell at every opportunity, Efficiently manage and ensure that all equipment is polished and stored correctly as per the department’s standards. Maintain cleanliness within your areas of responsibility on daily basis.

Job Responsibilities · Perform day-to-day routine and preventative maintenance tasks on electrical, plumbing, air- conditioning, mechanical systems and others related task to ensure all facilities are operating efficiently. ·      Test, troubleshoot and perform basic repair on all types of equipment. ·      Respond promptly and efficiently to any maintenance calls that arise. ·      Maintain all tools, equipment, and working areas in good condition. ·      Ability to multi-task    Job Requirements: - •   Diploma/Certificate/Vocational or technical background in electrical, mechanical or building service engineering or a related field. ·    Preferably with 1 - 2 years’ experience in a similar role, preferably within the hospitality industry ·    Proficiency in English and Bahasa Malaysia (Malay),...

Job Summary The Chief Steward is responsible for managing the stewarding department , ensuring cleanliness, hygiene, and efficient operation of all kitchen and food service areas. This role oversees dishwashing operations, kitchen sanitation, and stewarding staff while ensuring compliance with hygiene standards (including Halal and food safety requirements). Key Responsibilities 1. Stewarding Operations Management Oversee daily stewarding operations (dishwashing, cleaning, waste disposal). Ensure all kitchen equipment, utensils, and areas are clean and sanitized. Maintain smooth workflow between kitchen and stewarding team. 2. Hygiene & Sanitation Control Ensure compliance with food safety and hygiene standards (HACCP & Halal). Maintain cleanliness of: Kitchen floors, walls, and drains Cold rooms, storage areas, and waste zones Implement pest control and cleanliness...

Job Summary The Halal Executive is responsible for ensuring that all operations, products, and services comply with Halal standards set by Jabatan Kemajuan Islam Malaysia (JAKIM) and other relevant authorities. This role involves managing Halal certification, audits, documentation, and staff awareness to maintain continuous compliance. Key Responsibilities 1. Halal Compliance Management Ensure all processes comply with Halal requirements (ingredients, handling, storage, preparation). Monitor daily operations to ensure no cross-contamination with non-Halal items. Act as the internal Halal compliance officer. 2. Halal Certification & Renewal Manage application, renewal, and documentation for Halal certification. Liaise with JAKIM or State Religious Departments (JAIN). Ensure timely renewal and avoid certification lapse. 3. Documentation & Record Keeping Maintain Halal files,...

Job Summary: The Security Guard is responsible for maintaining a safe and secure environment for guests, employees, and property. This includes monitoring premises, preventing unauthorized access, responding to emergencies, and ensuring adherence to safety and security protocols at all times. 1. Safety and Security Monitoring Patrol assigned areas (inside and outside the premises) to prevent and detect signs of intrusion, theft, or vandalism. Monitor CCTV systems and alarm panels for unusual activities. Ensure that all security checkpoints, doors, and windows are properly locked and secured. Check and record all incoming and outgoing personnel, visitors, vehicles, and materials as per company policy. Maintain high visibility in public areas to deter potential disturbances or misconduct. 2. Incident Response and Reporting Respond promptly to alarms, emergencies, and suspicious activities. Intervene...

Summary The Housekeeping Supervisor is responsible for overseeing the daily operations of the housekeeping department to ensure the highest standards of cleanliness, hygiene, and guest satisfaction. This role includes supervising housekeeping staff, conducting inspections, coordinating work schedules, and ensuring compliance with resort policies and safety standards. Key Responsibilities Supervise, train, and support housekeeping staff to ensure efficiency and quality service. Assign daily cleaning duties and special projects to room attendants and public area cleaners. Conduct regular inspections of guest rooms, public areas, back-of-house, and facilities to ensure cleanliness, maintenance, and presentation meet resort standards. Handle guest requests and complaints promptly and professionally. Maintain inventory and order housekeeping supplies, linen, and equipment as required. Monitor and control usage of cleaning...

1.0               Job Summary Water Park Crew Members are responsible for ensuring a safe, clean, and enjoyable environment for all water park guests. Duties include operating rides, monitoring pool areas, enforcing park rules, assisting guests, and maintaining cleanliness. 2.0               Key Responsibilities 1. Ride Operations: Operate and monitor water park rides and attractions. Ensure all safety protocols are followed. Assist guests in loading and unloading from rides. Conduct safety checks and inspections of rides and equipment. 2. Guest Assistance: Greet guests and provide information about park attractions and services. Assist guests with any questions, concerns, or issues. Provide first aid or emergency assistance if needed. Ensure a positive and friendly experience for all guests....

Job Summary: The Guest Service Assistant (GSA) serves as the first and main point of contact for hostel guests, ensuring an exceptional guest experience from arrival to departure. This role is key in delivering high-quality service, managing daily front desk operations, and assisting with the smooth running of the hostel’s services. The GSA is expected to be knowledgeable, approachable, and responsive to all guest needs and operational requirements. Key Responsibilities: 1. Front Desk Operations Greet guests warmly and professionally upon arrival and departure. Manage check-in and check-out procedures efficiently, ensuring accuracy of guest information and room assignments. Prepare and issue room keys, explain hostel policies, and answer questions regarding facilities and services. Maintain a clean and presentable reception area at all times. 2. Reservations and Administration Manage online and walk-in...

To implement and execute the security management plan at the Kuala Lumpur Convention Centre (“the Centre”) to safe-guard the physical well-being of its property, employees, and guest, achieving satisfaction for all concerned while adhering to standards requirements of the Centre. Security Officer reports to Security Supervisors and is responsible for ensuring the implementation of security operations in the Centre. 1.     Participates in the following: a.   Security services including patrolling and roaming, static, loading dock and traffic management, etc. b.   Investigation on security-related incidents on all departments.   c.   Co-ordination of security surveillance arrangement, door accessibility and other security functions as and when necessary. d.   Provision of security administrative tasks e.g. overtime and deployment records, etc. e.    Provision of...

  1. Escort customers to their tables 2. Present menus to patrons and answer questions about menu items, making recommendations upon request 3. Inform customers of daily specials. 4. Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff 5. Take orders from patrons for food or beverages. 6. Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required 7. Check with customers to ensure that they are enjoying their meals and take action to correct any problems 8. Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning 9. Clean tables and/or counters after patrons have finished dining 10. Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine 11. Explain how various menu items are prepared, describing ingredients and cooking methods 12. Prepare tables for meals, including setting up items...

·         Manages the guest experience by ensuring the followings are provided: - ·         Thoughtful and attentive service with relaxed efficiency ·         Complete responsiveness to the desire of the hotel guests ·         Quality service of the hospitality is optimised in accordance to the quality service standard ·         To maintain a good working relationship with your own colleagues and all other departments. ·         To report to duty punctually, wearing the hotel uniform with nametag intact, and maintaining a high standard of personal appearance and hygiene at all times. ·         Welcoming and receiving of guest arrivals,...

Hiring: Hotel Front Office / Receptionist Requirements: Own transport Proficient in English and Bahasa Melayu Friendly, outgoing personality Fresh graduates are welcome (Training will be provided) Key Responsibilities: Provide courteous and professional service to guests Handle front desk operations with a focus on guest satisfaction Demonstrate responsibility, ownership, and a positive attitude Willingness to learn and grow within the hospitality industry Benefits: Medical benefits Attractive bonus structure KWSP, Socso contributions Career development opportunities Accommodation (subject to availability) More opportunities for growth

Key Responsibilities: Oversee daily operations of the restaurant, ensuring smooth service and high customer satisfaction. Plan and manage staff schedules, ensuring adequate coverage during peak hours. Train, supervise, and motivate staff to deliver excellent service and maintain a positive work environment. Monitor inventory levels, including meat, ingredients, and supplies, and place orders as needed. Ensure compliance with health, safety, and food hygiene standards at all times. Handle customer complaints and feedback professionally, resolving issues promptly. Collaborate and assist kitchen team to maintain food quality and consistency. Have a thorough knowledge and understanding of all food and beverage outlets and cross sell whenever necessary. Support marketing initiatives and organize special events or promotions to attract customers. Portraying professional image and to maintain friendly attitude in serving customer Maintain a clean,...

We are looking for enthusiastic and customer-focused individuals to join our team as Service Crew. As part of the team, you will play a key role in delivering excellent service and ensuring a positive experience for our customers. Responsibilities -Greet and serve customers with a friendly and professional attitude. -Take customer orders accurately and efficiently. -Prepare and serve food and beverages following standard procedures. -Handle cash transactions and operate the point-of-sale (POS) system. -Ensure cleanliness and tidiness of the dining area, counters, and kitchen spaces. -Assist in restocking supplies and maintaining inventory. -Respond to customer inquiries, complaints, or special requests promptly and professionally. -Follow all health, safety, and hygiene regulations. What We Require from You -Customer-Centric: Passionate about delivering great service. -Friendly and Positive: Creates a welcoming atmosphere for customers and colleagues. -Responsible...

We are seeking a hardworking and motivated Chef/Kitchen Helper to join our dynamic kitchen team! You will play a vital role in supporting our chefs, maintaining a clean kitchen environment, and ensuring that high-quality food is prepared and served to our customers.  Responsibilities:  Assist in food preparation, including washing, peeling, chopping, and portioning ingredients.  Support the chef in cooking and plating dishes according to recipes and presentation standards.  Maintain cleanliness and hygiene in the kitchen by washing utensils, equipment, and workstations.  Monitor stock levels and notify the chef about inventory shortages or expired items.  Dispose of kitchen waste safely and efficiently.  Adhere to health, safety, and hygiene regulations.  What we require from...

Hiring Room Attendant/Housekeeping Requirement: -Able to travel / Own transport -Ensure the resident is clean and tidy -Room cleaning and tidy up -Daily rubbish collection -Cleaning of window, fan and Maintenance job (when require) What we require from you: -Responsible and courteous -Friendly -Can perform OT when needed -Willing to learn -Have ownership and great attitude Benefit: -Staff allowance -Attractive bonus -KWSP, Socso -Career Development -Accommodation (Based on availability) -More opportunity

Job Descriptions: 1. Organize and arrange various guest activities in a fun but safe conditions.  2. Conduct talks related to conservation program. 3. Lead and act as guide for various trips, including trekking and day trips. 4. Conduct monthly inventory.  5. Submit reports as determined by the management.  6. Provide excellent and warmth customer service to all guest.  Requirements: 1. Candidate must possess at least Diploma / Degree in Recreation Science or equivalent. 2. 1 - 2 years of relevant working experience will be added advantage. Fresh graduate are encourage to apply. 3. Excellent leadership, interpersonal and communication skills. 4. Committed to deliver high levels of customer service. 5. Ability to work under pressure. 6. Flexibility to respond to a range of different work situations. 7. Able to swim.