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SALES EXECUTIVE

RM2,300 - RM4,000 monthly
Full time Sales Department

Job Description

  • Assist in developing and implementing sales strategies to achieve hotel revenue and business targets.
  • Identify and develop new business opportunities from corporate clients, travel agencies, tour operators, government agencies, and other market segments.
  • Maintain and strengthen relationships with existing clients and business partners.
  • Conduct sales calls, client visits, presentations, site inspections, and business meetings to promote the resort's products and services.
  • Promote hotel rooms, meeting rooms, banquet facilities, packages, events, and other resort facilities to potential and existing clients.
  • Handle enquiries, prepare quotations, proposals, contracts, and follow up with clients to secure bookings and business opportunities.
  • Manage and coordinate group bookings, corporate events, meetings, conferences, weddings, and other functions.
  • Work closely with Reservations, Front Office, F&B, Banquet, Housekeeping, and other departments to ensure clients' requirements are properly communicated and fulfilled.
  • Monitor and follow up on sales leads, enquiries, tentative bookings, and confirmed business.
  • Maintain accurate records of client information, sales activities, business opportunities, and account status.
  • Achieve assigned individual and departmental sales targets and contribute to overall hotel revenue growth.
  • Assist in preparing sales reports, revenue updates, sales forecasts, and other management reports.
  • Conduct market research and monitor competitor activities, pricing, packages, and promotions.
  • Participate in trade shows, roadshows, exhibitions, sales missions, networking events, and promotional activities to increase hotel visibility.
  • Promote seasonal packages, special promotions, festive programmes, and resort activities to targeted markets.
  • Assist with corporate account management, including regular follow-ups, account servicing, and business development.
  • Handle client feedback and complaints professionally and coordinate with relevant departments for timely resolution.
  • Ensure all sales activities are conducted in accordance with the hotel's policies, procedures, and brand standards.
  • Support the Sales Manager and Director of Sales in achieving departmental objectives and revenue targets.
  • Perform any other duties and responsibilities assigned by the Sales Manager/Consultant or Management.
Lotus Desaru Beach Resort & Spa
About Lotus Desaru Beach Resort & Spa

As the flagship property of the Lotus Group, Lotus Desaru Beach Resort embodies the group's vision of operating an international-class 4-start resort. Lotus Desaru Beach Resort & Spa is a premier beachfront destination located in Bandar Penawar, Kota Tinggi, Johor, Malaysia. Recognized as Malaysia’s largest beach resort, it spans 25 acres and features 18 blocks housing 793 accommodations, including apartments, suites, and penthouses.

Resort Highlights

  • Family-Friendly Accommodations: The resort offers spacious suites designed to cater to families and groups, ensuring comfort and convenience for all guests.

  • SPLASH Water Park: A major attraction featuring Southeast Asia’s Giant Coconut Fall, Lazy River, Aqua Play, and more, providing fun-filled experiences for guests of all ages.

  • Recreational Activities: Guests can engage in various activities such as beach volleyball, soccer, netball, traditional games, and team-building exercises, making it ideal for both leisure and corporate retreats.

  • Dining Options: The resort boasts multiple dining venues, including Lian Hua Seafood Restaurant offering Chinese and local cuisine, Teratai Coffee House serving Asian and international dishes, and the beachfront Rhu Bar for wine and light snacks.

  • Wellness and Relaxation: Guests can rejuvenate at the Lotus Suria Ayurveda Spa, which offers treatments aimed at revitalizing the body, mind, and soul.

  • Events and Conferences: With modern conference halls and facilities, the resort is equipped to host corporate meetings, seminars, weddings, and other events.

Location and Accessibility

Situated along Johor’s eastern coastline, the resort is approximately a 75-minute drive from Johor Bahru and about 1.5 hours from Senai Airport. The Senai–Desaru Expressway (E22) provides convenient access for travelers.

For more information or reservations, you can contact the resort at +607-884 2800 or visit their official website: lotusdesaru.com.

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