- Follow all administrative policies and procedures at all times.
- Be a positive, enthusiastic, and active member of the Concierge team, providing excellent service to all guests in every situation.
- Have good knowledge of all hotel services, including recreational activities, food and beverage, guest services, special events, and promotions.
- Be familiar with all hotel facilities, daily functions, and events, and assist guests with any questions.
- Stay updated on group arrivals and any special arrangements.
- Handle guest questions and problems quickly and efficiently.
- Work closely with the Shift Leader regarding room readiness, early arrivals, room changes, stayovers, and any discrepancies.
- Pay attention to hotel security and report any suspicious activities to your immediate manager.
- Understand and follow the hotel’s emergency and evacuation procedures.
The 5-star Thistle Port Dickson situated in Teluk Kemang, Port Dickson is Asia's first Thistle Hotel outside of the United Kingdom. It was awarded the 'Best Hotel/Resort' by the Tourism Board of Negeri Sembilan for the year 2010.
Just an hour's drive from the Kuala Lumpur, Thistle Port Dickson Resort has been placed as No. 6 in Malaysia for service excellence. The Resort has won the 'Hospitality Asia Platinum Award's 2010' for the best Chinese Cuisine Restaurant and its Cumulus, beach bar ranked 'Top 5' Night Spot in Malaysia under the Resort category.
Spanning 90 acres of tropical paradise and 3 kilometres of pristine sandy beach , the resort immerses in pure tranquility. All guestsrooms are tastefully furnished with magnificient views of the ocean and the serene golf course. Ideal for business and leisure travelers, the resort offers recreational facilities to unwind, a variety of cuisine to please your palate and a Spa to rejuvenate your senses.
We are now inviting qualified individuals to fill the position