RM15,000 - RM18,000 monthly
Berjaya Hotels & Resorts
Terengganu, Malaysia
The Resort Manager is responsible for all aspects of operations at the resort, to day-to-day staff management and guests. Provide leadership and strategic planning to all departments in support of our service culture, maximized operations and guest satisfaction. Work very closely with the hotel/resort owners and other stake holders.
Responsible for managing the resorts management team (HOD's) and overall resort targets to deliver an excellent Guest experience. A Resort Manager would also be required to manage between profitability and guest satisfaction measures.
· Oversee the operations functions of the resorts.
· Ensure full compliance to Resort operating controls, SOP’s, policies, procedures and service standards.
· Lead all key property issues including capital projects, customer service and refurbishment.
· Responsible for the preparation, presentation and subsequent achievement of the hotel/resort's annual Operating Budget,...