40 Others jobs

1.     LAUNDRY MANAGER JOB DESCRIPTION POSITION SUMMARY:  The Laundry Manager is responsible for ensuring that all laundry services within the property meet the highest possible standards. A Laundry Manager controls and oversees all laundry operators, laundry supplies and materials to ensure maximum efficiency in performance in the department. He/she ensures that the laundry equipment's are well maintained to function properly and has to have the ability to work effectively with Engineering/Maintenance or relevant department/section to ensure a smooth daily operation. The Laundry Manager manages the department budget and expenses to ensure operational needs and financial objectives of the hotel are met. He/She must ensure compliance with all policies, standards and procedures.   DUTIES AND RESPONSIBILITIES:   ·       Developing and putting into operation the current system and technical advancement in the field of Laundry...

The Resort Manager is responsible for all aspects of operations at the resort, to day-to-day staff management and guests. Provide leadership and strategic planning to all departments in support of our service culture, maximized operations and guest satisfaction. Work very closely with the hotel/resort owners and other stake holders. Responsible for managing the resorts management team (HOD's) and overall resort targets to deliver an excellent Guest experience. A Resort Manager would also be required to manage between profitability and guest satisfaction measures. · Oversee the operations functions of the resorts. · Ensure full compliance to Resort operating controls, SOP’s, policies, procedures and service standards. · Lead all key property issues including capital projects, customer service and refurbishment. · Responsible for the preparation, presentation and subsequent achievement of the hotel/resort's annual Operating Budget,...

Responsible for keeping track of guest journeys, interacting with guests across channels and platforms, and coordinating with all internal stakeholders such as marketing communication, sales, account management and so on, in order to keep fine-tuning the guest’s experience. Responsibilities: Actively involved in building teamwork between Guest Relations, Front Office Sport & Recreation, F&B as well as Butler Service Understand the hotel’s vision and brand personality and ensure it is integrated in your daily work practices Knowledgeable of the markets the property is competing in and update sales strategies and service accordingly Utilizes resources efficiently and thinks “outside the box” in challenging or difficult situations Promotes ideas on the behalf of self, others, teams, and the business to achieve both financial and guest satisfaction targets. Creates networks with individuals both in and out of the business to help profile the property and its...

The Spa & Gallery Manager shall be reporting to the General Manager and supports the running of the hotel by directing, controlling, and coordinating all Spa and Gallery operations in ensuring the hotel achieves its financial, guest satisfaction, internal processes, learning and growth objectives in line with the company’s standards. Job Description Responsibilities Ensures that all services offered at the Spa & Gallery are carried out with utmost professionalism, efficiency and courtesy. Creates and presents marketable facilities, merchandise displays and programmes to build a lasting experience for all guests and visitors to the Spa & Gallery. Builds an efficient and productive team of associates by taking an active interest in their welfare, safety, training and development. Analyses all financial key factors to develop strategy to achieve budget and to introduce improvements and adjustment to maintain a cost-effective and profitable operations....

We are currently looking for a dynamic and highly motivated individual who would like to embark on an exciting career to join us in the following position:   1.     ASSISTANT LAUNDRY MANAGER/ SUPERVISOR JOB DESCRIPTION POSITION SUMMARY:  To ensure that the Main Laundry and equipment is cleaned, supervised, and establish work schedule and to ensure correct cleaning materials with correct method and well maintained.   DUTIES AND RESPONSIBILITIES: To train, coach, council, support, and delegate the laundry attendants. ·       To Supervise and to establish regular work schedules for Laundry Attendants ·       To Supervise and directs the workflow and production assignments to ensure the most effective and efficient use of resources. ·       To Ensure the correct cleaning materials and correct methods are used as indicated in the instruction booklets and to ensure the laundry equipment is kept in good working order. ·...

To be punctual for duty and ensure that all relevant documents are available and at standby for use i.e facility registration form, computer chit form, towel, locker key etc. To check and register members and membership number in the facility registration form and to request for the membership card.  To monitor booking list of badminton, tennis, table tennis and squash from time-to-time to ensure smooth control. To check time control for all facilities timing as per the booking time only. To make sure all the general cleaning at Splash Station, gym, changing room (male/female), badminton hall, squash and tennis area. To maintain daily general cleanliness of the swimming pool and its surrounding areas. To control and record on all the issuable items (towel, locker key, wristband and chemical usage). To ensure proper dosage of chemicals are placed in the pool as per the check list.    To dispense towels, locker key and to take F&B order when...

Make lists of potential clients and conduct surveys to identify customers actively seeking a hotel. Contact customers via calls or arranged meetings to discover their needs and requirements. Prepare and present sales proposal to potential clients, highlighting the best features and qualities of the hotel. Provide customers with a list of available services and their accompanying prices and offer discounts when necessary. Assist clients in selecting the most appropriate service that best meet their specifications and needs. Oversee the booking and reservation of space in a hotel to ensure availability and proper arrangement. Collaborate with other hotel staff to ensure clients have a good time. Monitor the customer service quality of the hotel to ensure customers are tended to appropriately. Conduct price negotiations with customers on behalf of the hotel management to reach a favorable bargain for both parties. Process and facilitate requests...

Supports the successful execution of all operations in the hotel operations departments and outlets (may include Front Office, Housekeeping, Maintenance). Communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; enforcing policies and procedures; disciplining Team Members. Provides oversight to ensure that STEG standards and procedures are being followed in all operational departments. Achieves guest services operational objectives by contributing information and recommendations to strategic plans and reviews, including but not limited to productivity, quality, customer-service standards, resolving problems, identifying trends and assisting with implementing change. Attend and contribute to periodic meetings to maintain favorable working relationships among team members and promote maximum team morale, productivity, and efficiency. Maintains a safe, secure, and healthy environment by establishing, following, and enforcing safety...

As a Business Analyst in the hospitality industry, you will be responsible for analyzing market trends, customer behavior, and financial data to provide insights and recommendations that drive business growth and improve customer satisfaction. You will work closely with management and cross-functional teams to develop and implement strategies that optimize operations and increase profitability. Analyze market trends: Analyze market trends, customer preferences, and industry data to identify opportunities for business growth and development. Conduct market research: Conduct market research to understand customer needs, preferences, and behaviors, and use that information to develop effective marketing strategies. Develop financial models: Develop financial models to forecast revenue, profitability, and cash flow, and analyze financial performance to identify areas for improvement. Monitor business metrics: Monitor and analyze key performance indicators, such as...

A sustainability officer is responsible for developing, implementing, and overseeing sustainability strategies and initiatives within an organization. Their main goal is to minimize the negative environmental and social impact of the organization while maximizing positive outcomes. Develop and implement sustainability policies and initiatives: Create and implement policies and procedures to address sustainability issues such as energy and water conservation, waste reduction, and greenhouse gas emissions reduction. Monitor and report on sustainability performance: Track and analyze the organization's sustainability performance, prepare reports, and present findings to management and stakeholders. Ensure compliance with regulations: Ensure that the organization is complying with relevant environmental and social regulations and standards. Engage with stakeholders: Engage with internal and external stakeholders to promote sustainable practices and develop...

The Social Video Producer will be responsible for designing and creating captivating video and distributes digital media content through social media platforms (Instagram, Youtube, Tiktok and facebook). Working in tandem with both the Marcom and creative teams, the Social Video Producer will generate innovative ideas and deliver impactful video content that will serve marketing and campaign objectives. Responsibilities: 1. Collaborate with the creative team to develop short-form, attention-grabbing social media video content that effectively drives conversions. Ads must capture a viewer's attention within the first few seconds. 2. Participate in developing creative strategy, brainstorming, and storyboarding for video project 3. Oversee planning and necessary communications to prepare for gathering footage 4. Conduct both on-site and off-site video shoot 5. Edit and animate social ads for various social media platforms 6. Provide creative direction on motion graphics, typography,...

A Spa Manager is responsible for overseeing the day-to-day operations of a spa. The manager is responsible for providing guests with a relaxing and rejuvenating spa experience while managing the spa's budget, staff, and services. 1.    Develop a systematic learning plan and is responsible for delivering and implementing hands-on learning for all types of approved treatments available in Spa. 2.    Act as a quality control person on all treatments by conducting frequent and thorough inspection. 3.    Develop and maintain an ‘exclusive’ appropriate treatment menu for Spa, detailing the required preparation, equipment, procedures, sequence of service/steps, standards of performance for each of the created treatment. 4.    Ensuring that the spa's services meet or exceed guest expectations, and addressing any complaints or concerns. 5.    Ensuring the spa's facilities are properly maintained, clean and safe for use. 6....

The Social Video Producer will be responsible for designing and creating captivating video and distributes digital media content through social media platforms (Instagram, Youtube, Tiktok and facebook). Working in tandem with both the Marcom and creative teams, the Social Video Producer will generate innovative ideas and deliver impactful video content that will serve marketing and campaign objectives. Responsibilities: ·         Collaborate with the creative team to develop short-form, attention-grabbing social media video content that effectively drives conversions. Ads must capture a viewer's attention within the first few seconds. ·         Participate in developing creative strategy, brainstorming, and storyboarding for video project ·         Oversee planning and necessary communications to prepare for gathering footage ·         Conduct both on-site and off-site video shoot ·         Edit and animate social ads for various social...

At Traders Hotel by Shangri-la, we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.   Located at the heart of the Kuala Lumpur city Centre, Traders Hotel by Shangri-la is looking for a IT Assistant.   As IT Assistant  we rely on you: Installs new systems and Upgrades existing system. Housekeeping of Database. Performs month/year end updates. Updates new and maintains existing extension lines in the FCS. Troubleshoots network and PC problem. Improves Network connectivity setup. Updates inventory of all systems (PC, Printer, Diskettes, etc.) for...

•       Complete Hilton University courses and pass the tests. •       Familiar with hotel product knowledge and activities. •       Maximize room sales and revenue for the hotel, prioritizing up-selling. •       Check daily all new reservations, cancel or change reservations, make sure information passed to relative departments are correct. •       Check arrival guests or groups of 3-5 daily, making sure the guest information, requirements and price information is correct. •       Perform duties of secretarial nature including preparing correspondence, maintaining files, sending faxes, email, etc. •       Always maintain a sales attitude, not losing any sales opportunity in the hotel. •       Develop the Reservations and Group & Tour teams to maximize revenue on all enquiries. •       Make sure all commissions are correct and followed-up on promptly. •       Make sure all reject business is filed with the reasons. •...

POSITION SUMMARY Install, configure, manage, maintain, test, evaluate, and repair computer networks, workstations, support server system(s), supporting hardware/software, user accounts, and computer/telephone rooms. Train/instruct users in proper use and security of all systems. Troubleshoot/repair/resolve technical problems/issues related to computer hardware/software/LAN and WAN/internet. Respond to program error messages. Provide network communications support and technical guidance. Refer major problems to vendors/technicians. Analyze, recommend, and implement process improvements. Consult with others to assess/analyze/resolve computing needs and system requirements. Inspect, test, and diagnose computer equipment/systems. Plan and coordinate information technology-related equipment installations, moves, additions, changes, and system enhancements. Plan, coordinate, and implement network security measures. Provide end-user support for all applications. Plan and manage disk...

A Spa Manager is responsible for overseeing the day-to-day operations of a spa. The manager is responsible for providing guests with a relaxing and rejuvenating spa experience while managing the spa's budget, staff, and services. Develop a systematic learning plan and is responsible for delivering and implementing hands-on learning for all types of approved treatments available in Spa. Act as a quality control person on all treatments by conducting frequent and thorough inspection. Develop and maintain an ‘exclusive’ appropriate treatment menu for Spa, detailing the required preparation, equipment, procedures, sequence of service/steps, standards of performance for each of the created treatment. Ensuring that the spa's services meet or exceed guest expectations, and addressing any complaints or concerns. Ensuring the spa's facilities are properly maintained, clean and safe for use. Ensure the Spa operates successfully and is individually profitable in...

To rectify and maintain all the operational systems (as follow) in the property are in good condition   Electrical System Telephone System MATV P.A Lift Fire Fighting System Water Supply – Hot and Cold System 2. To perform any other additional duties assign by the Management from time to time.

Responsibility for electric system Assist in planning, handling and executing any work related to precautions Repair any damaged equipment or machinery Conduct periodic inspections of switches, electrical equipment and air conditioning (Air Cond) Priority in the field of Air Cond Responsible and committed in work Disciplined and punctual Can work in a team Be able to work overtime Prefer Malaysian

Responsible to welcome guests in a good manner. Responsible to explain the products offered in the Spa section. Responsible in servicing the guest including sending towel, spa attire, prepare locker, and beverages. Responsible in guiding guests to the area of Onsen / Spa. Responsible on Spa Therapy of the guests. Responsible in guiding guests to the resting area / lounge. Responsible to ensure the cleanliness of guest contact areas.