39 jobs found in wilayah persekutuan kuala lumpur

The Purchasing Assistant supports the Procurement Department in the timely, accurate, and compliant procurement of goods and services required for the Centre’s operations. The role provides administrative and operational support in purchase order processing, supplier coordination, documentation, and tender administration. This position ensures procurement activities are executed in accordance with organisational policies, ISO standards, and ethical procurement requirements

You will be the one of the first members of staff that a guest will meet, you set the example for the rest of the hotels services. Politeness, courtesy and professionalism must be shown at all times. You must be able to reply to any guest questions in practical and straight manner. 1. To report punctually wearing the correct hotel uniform and name tag at all times. 2. To provide a courteous and professional service at all service. 3. To be constantly aware of the room situation and to strive to obtain maximum occupancy. 4. To maintain an atmosphere of tranquility at the Front Desk. 5. To attend to all guests who approach the Front Desk, immediately, cordially and with a smile. 6. To attend to hotel guests in the procedure of registering, enquiries, key handling, messages and all related matters. 7. To register the guests promptly ensuring that they are provided with all necessary information. 8. To enter all guests folios into the computer immediately and...

Job description We are looking to hire an experienced housekeeping supervisor to oversee all duties performed by our housekeeping staff. The housekeeping supervisor’s responsibilities include assigning tasks to the housekeeping staff, identifying and reporting cases of tardiness, and monitoring cleaning supplies. You should also inform management of any equipment or furniture in need of repair or replacement and ensure that the housekeeping staff complies with all safety and sanitation policies. Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met. Investigating and addressing complaints regarding poor housekeeping service. Providing training to the housekeeping staff. Regularly taking inventory of cleaning supplies and ordering stock as needed. Performing various cleaning duties in instances of staff shortages. Housekeeping Supervisor Requirements: Proven...

Job Responsibilities Assist in troubleshooting hardware, software, and network-related issues. Provide IT support to hotel associates and departments. Support installation, configuration, and maintenance of computers, printers, and other IT equipment. Assist in monitoring and maintaining hotel systems and network infrastructure. Maintain IT inventory records and documentation. Support daily IT operations and perform ad-hoc tasks assigned by the IT Department. Requirements Currently pursuing a Diploma or Degree in Information Technology, Computer Science, Networking, or related fields. Basic knowledge of computer hardware, software, and networking. Good communication and interpersonal skills. Willing to learn and able to work independently as well as in a team. Internship period of at least 3 months preferred. Internship Benefits Monthly Allowance: RM600.00 (per month) Practical exposure to hotel IT operations Friendly...

Job Responsibilities Perform preventive and corrective maintenance for electrical and air conditioning systems. Troubleshoot and repair electrical, HVAC, and mechanical equipment. Conduct daily inspections of hotel facilities and guest rooms. Respond promptly to maintenance requests and emergency breakdowns. Ensure all maintenance work complies with safety regulations and hotel standards. Maintain proper records of maintenance activities. Assist with other engineering duties as assigned by the Maintenance Manager. Job Requirements Certificate or Diploma in Electrical Engineering, Air Conditioning & Refrigeration, or a related field. Minimum 1 year of relevant working experience (hotel experience is an advantage). Knowledge of electrical systems, air conditioning, plumbing, and general building maintenance. Able to work on shifts, weekends, and public holidays when required. Responsible, hardworking, and able to work...

The Purchasing Manager is responsible for planning, directing, and managing the procurement of goods and services required for hotel operations. This role ensures timely purchasing, cost control, quality assurance, and compliance with company policies while maintaining strong relationships with suppliers. Key Responsibilities Procurement & Purchasing Manage the procurement of food, beverage, operating supplies, equipment, and services for all hotel departments. Source, evaluate, and negotiate with suppliers to obtain the best quality, pricing, and delivery terms. Issue Purchase Orders (POs) in accordance with hotel procurement policies. Ensure timely delivery of all requested items to support uninterrupted hotel operations. Identify alternative suppliers to ensure business continuity and cost savings. Vendor Management Develop and maintain strong relationships with approved suppliers. Evaluate supplier performance based on quality,...

As the Chief of Hygiene & Stewarding, you will responsible for taking care of entire FSMS (Food Safety Management System) in the hotel, with regard to food safety. Ensure the compliances to all the local/ IHG food safety audits throughout the year. Manage the cleanliness and maintenance of all F&B equipment in used and in store.  Responsible to establish and maintain high sanitation standards in all food preparation areas. Set standards in cleaning procedure, storekeeper in line with company policies.        Your day-to-day:  People    Conduct kitchen inspections on the personal, environmental and food hygiene conditions and provide a corrective action plan and keep record on findings  Check daily cleaning status in kitchen with respective kitchen managers and...

As the Security Supervisor, you will perform and execute hotel security duties and procedures to ensure the safety and security of guests, employees and the property as well as the property’s assets.      Your day-to-day:  People    To oversee all daily duty locations and responsibilities of security guards  Coordinate and organize the day-to-day operations of the department including planning and controlling  Manage the develop and implementation of departmental standards  Ensure all patrolling, inspection and escort duties are performed to a high standard  Monitor and maintain all product and performance standards and ensure action is taken when standards are not met  Ensure firearms and other weapons are not...

The Assistant Director of Events supports the Director of Events in leading the Events team to achieve revenue targets while delivering exceptional customer service and flawless event execution. This role is responsible for managing event sales, planning, client relationships, team development, and operational coordination to ensure all events meet IHG brand standards and guest expectations. Key Responsibilities Sales & Business Development Assist the Director of Events in developing and executing the annual Events Sales Strategy. Achieve individual and departmental revenue and conversion targets. Identify new business opportunities for meetings, conferences, weddings, social events, and corporate functions. Build and maintain strong relationships with new and existing clients. Conduct hotel site inspections and client presentations. Prepare proposals, quotations, and contracts in accordance with hotel policies. Follow up on leads and maximize...

The F&B Reservation Agent is responsible for handling restaurant reservations efficiently and professionally while delivering excellent guest service. This role ensures accurate booking management, effective communication with outlets, and a smooth dining experience for all guests. Key Responsibilities Handle all restaurant reservations via phone, email, WhatsApp, and reservation systems Provide accurate information on restaurant concepts, menus, operating hours, promotions, and special events Record and update reservations accurately in the system Coordinate closely with restaurant managers and service teams to ensure smooth seating arrangements Handle special requests (birthday, anniversary, dietary requirements, VIP guests, etc.) Manage walk-in inquiries and waiting lists professionally Follow up on confirmations, cancellations, and no-shows Maintain guest profiles and preferences for future visits...

The Accounts Executive (F&B Cost Controller) is responsible for monitoring and controlling food and beverage costs, ensuring accurate inventory management, conducting cost analysis, and maintaining proper financial records. The role supports profitability by identifying cost-saving opportunities, ensuring compliance with company policies, and providing timely financial reports related to F&B operations. Key Responsibilities Cost Control & Analysis Monitor and control food and beverage costs to ensure alignment with budget and company targets. Conduct daily, weekly, and monthly cost analysis for all F&B outlets. Prepare food cost, beverage cost, and menu profitability reports. Analyze variances between actual and theoretical costs and investigate discrepancies. Recommend cost-saving initiatives and process improvements to management. Inventory Management Conduct regular stock counts and inventory audits for food, beverage, and...

As the Housekeeping Supervisor, you are responsible to supervise and inspect the work of assigned room and/or public area attendants to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives.    Your day-to-day:  Supervise the implementation of housekeeping standards and procedures in relation to:  Bedroom service  Bathroom service  Valet service  Cleaning service  Linen maintenance  Recommended changes to these standards and training needs on an ongoing basis  Maintain a current and thorough knowledge of all housekeeping systems  Open and close the shift and ensure effective shift hand over ...

As the Restaurant Manager, you’ll manage all aspects of one or more full-service food and beverage outlet(s) on a daily basis and coordinate special events. Ensure compliance with standards of service and operating procedures. Adhere to local regulations concerning health, safety or other compliance requirements, as well as brand standards and local policies and procedures.        Your day-to-day:  People    Work with Human Resources to ensure the departmental performance of staff is productive  Ensure compliances to hotel Reward & Recognition initiatives with active nomination for F&B colleagues  Adhere to hotel disciplinary procedures during major/minor act of misconduct  Work with Superior on manpower planning and...

As Director of Sales & Marketing, you’ll develop and implement strategies to ensure revenue and room night sales goals are achieved, sales and marketing strategies are set, tactical plans are created and implemented, and results are monitored and achieved.     Your day-to-day:  People    Manage daily sales activities, plan and assign work ensuring you always have the right staffing numbers.   Develop your team and improve their performance through coaching and feedback and create performance and development goals for colleagues – recognise good performance.   Train colleagues to make sure they hit hotel revenue goals to the standards we expect and have the tools they need to work effectively.   Recommend or initiate any HR related...

As the Assistant Restaurant Manager, you’ll assist to manage all aspects of one or more full-service food and beverage outlet(s) on a daily basis and co-ordinate special events. Ensure compliance with standards of service and operating procedures. Adhere to local regulations concerning health, safety or other compliance requirements, as well as brand standards and local policies and procedures    Your day-to-day:  People    Assisting the Restaurant Manager in his duty  Oversee the implementation of standards as detailed in the departmental standards and procedures manual  Manage everyday activity, plan and assign work ensuring you always have the right staffing numbers   Develop your team and improve their performance through coaching and...

Food and Beverage is what adds flavour to a stay! Guests love to enjoy delicious, freshly-prepared and beautifully presented food. To deliver a great guest experience – As the F&B Hostess, you’ll show around food and beverage outlets in a timely manner, helping guests to have memorable experiences whenever and wherever they dine.    Your day-to-day:  Meet and greet all guests and potential guests, at the front of the F&B outlet by ensuring the following:  Ensure the F&B outlet is ready to receive guests prior to opening and that both wait staff and tables are ready in line with opening standards  Ensure F&B outlet operating equipment is clean and in working order  Maintaining impeccable uniform and personal presentation standards in accordance...

As the Senior Sales Manager, you will be responsible to assists the Director of Sales in management of all sales activities and events including direct sales, sales solicitation, sales administration, public relations and management of the sales team.  Also to manage sales activities and events in line with the annual sales and marketing plan and to achieve/exceed budget and sales strategy for your hotel  At Crowne Plaza Hotels & Resorts we look for people who are charming, confident, and internationally minded; people who know what it takes to exceed guest expectations.     Your day-to-day:  People    Works with DOS on manpower planning and management needs   Works with DOS in the preparation and management of the Department’s budget  ...

Prepare and cook orders in accordance with portion and quality standards specified in recipes  Control food usage to minimize waste  Advise supervisor of low inventory items; assists in receiving items and taking inventory as required  Maintain sanitation and cleanliness standards in the kitchen area that meet or exceed any local laws regarding health and safety  Maintain a clean, neat and well-organized work area, including but not limited to reach-ins, walk-ins and counters  Follow all established safety protocols and procedures at all times. Immediately report any unsafe or malfunctioning equipment or any safety incident to the supervisor or manager on duty  May assist by performing dish washing or other kitchen duties as needed  Work as part of a team and communicate with other...

Welcome guests in a friendly, prompt and professional manner recognising IHG Rewards Club Members and also returning guests      Check guests in, issue room keys, provide information on hotel services and room location  Ensure required identification is taken from guests at check-in in line with local legislative requirements  Answer phones in a prompt and courteous manner  Up-sell rooms where possible to maximise hotel revenue  Answer, record and process all guest calls, messages, requests, questions or concerns  Record guest preferences in the system  Check guests out, including resolving any late or disputed charges  Accurately process all cash and credit card transactions using established procedures  Issue,...

The Mixologist is responsible for creating innovative and high-quality beverages, enhancing the overall bar experience, and supporting revenue growth through creative drink offerings. This role combines advanced bartending skills with creativity, product knowledge, and guest engagement. Key Responsibilities 1. Beverage Creation & Innovation Design and develop signature cocktails and seasonal drink menus. Experiment with new ingredients, flavors, and presentation styles. Ensure consistency in taste, quality, and presentation. 2. Bar Operations Support Prepare and serve beverages to guests with high standards. Support daily bar operations alongside bartenders. Ensure bar setup, cleanliness, and readiness at all times. 3. Guest Experience Engage with guests, recommend beverages, and provide personalized service. Enhance guest experience through storytelling and drink knowledge. Handle guest feedback and preferences...