39 F&B Department jobs

Ensure quality of food & service comply with established standards. Direct and supervise daily operations. Perform random checks on food quality and service standard. Oversee scheduling and administration of duty rosters. To do daily stock take as required on every shift. Participate all the Food & Beverage meeting and promotion. Taking reservation from guest and handling guest complain, self discretion within general framework and to adhere to GBW hotel F&B policy and procedure. Provide feedback on customer complaints. To do monthly inventory for all equipment and linens. To improve the Service standard required by management from times to times. Respond to equipment breakdown immediately and resolve the situation.

To ensure beverage that we served is up to cafe's Standard. Design beverage menu and special beverage promo for certain occasions and season. Interact with the guests to know the guest’s preference of coffee. Inform guests about the special items for the day and menu changes if any. Ensure that all drinks and products are consistently prepared and served according to cafe's SOP recipes, portioning and presentation methods. Ensure all guests feel welcome, and are given responsive, friendly and courteous service at all times. Responsible for POS cashier and key in items required. Maintain a clean and sanitised work station. Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar. Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.

Greets guests and presents them with the menu. Informs guests about the special items for the day and menu changes if any. Suggest food and beverages to the guest and also try to up-sell. Take food and beverage orders from the guest on the order taking pads or on the handheld Point of sale ( POS  ) system. Obtaining revenues, issuing receipts, accepting payments, returning the change. Performing basic cleaning tasks as needed or directed by supervisor. Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food. Communicate to the guest and aid with their queries. Co - ordinate with the bus person, kitchen staff, bar staff to ensure smooth operation and guest satisfaction. Server food and beverage to the guest as per the course of order. Observes guests and ensure their satisfaction with the food and service. Observes guests and ensure their...

Duties & Responsibilities: 1. Provide Efficient Service to Customers. To have thorough knowledge of all menu items and service procedure. Perform table setting in accordance with established standard. Ensure silverware, chinaware is polished and linen is in good condition. Perform mise-en-place before service. Welcoming, greet and direct customer to the designated table. Promote special promotion food & beverages to customer. Take food and beverage order from customers/guests politely and record down in orderly manner on the captain order. Deliver the captain order to bar and kitchen, follow up within the preparation time. Serve the customers/guests with the prepared foods and beverages. Handle any minor complaint and forward major complaint to immediate superior for further action. Ensure all customers/guests are being served accordingly and timely. Clear the used plate and refill drinking water from time to time when needed....

Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.  Record transaction in MICROS system at time of order.  Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment.

·         To greet and escort customers to their tables. ·         To present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies). ·         To prepare tables by setting up linens, silverware and glasses. ·         To inform customers about the day’s specials. ·         To offer menu recommendations upon request. ·         To up-sell additional products when appropriate. ·         To communicate order details to the Kitchen Staff ·         To serve food and drink orders. ·         To check dishes and kitchenware for cleanliness and presentation and report any problems. ·         To arrange table settings and maintain a tidy dining area. ·         To deliver checks and collect bill payments. ·         To carry dirty plates, glasses and silverware to kitchen for cleaning. ·         To follow all relevant health department regulations. ·...

Good knowledge of making cocktails and mocktails  Passion for learning and good creativity in producing signature beverages Able to handle beverage inventory  Excellent customer service skills Able to follow brand standards according to Le Meridien signature beverage programs and Marriott International brand standards overall

Provide excellent customer service experience to all F&B guest Passionate about Food & Beverage and able to make basic recommendations to guest Excellent grooming standards and personal hygiene Good communication skills in Bahasa Malaysia and English Follow the required brand standards to create a wonderful and memorable experience for guest

RESPONSIBILITIES: 1. Assign specific tasks to each attendant at the end of the day for the following     day and sees to it that the staff knows and accomplishes their duties. 2. Check at the start and at the end of the shift that all service attendants     complete their opening and closing tasks. 3. Takes inventories of the the daily food supplies to ensure availability. 4. Prepares and submits breakage and loss report for the shift. 5. Assists the service staff in serving food and drinks. 6. Handles guest complains professionally and tactfully. 7. Checks the accuracy of the guest’s bill before it is presented to the guest. REQUIREMENTS: 1. Minimum SPM or equivalent. 2. At least 2 years’ experience as a captain in a F&B outlet in the hotel industry.. 3. Experience in Point of Sales 4. Must be able to communicate in English (written and spoken) and other     languages. 5. Able to support the supervisor, lead and delegate a service team.

General o Handles all telephone calls courteously and efficiently. o Knows the food menu/special promotions including preparation times, cooking methods, main ingredient and side dishes. o Knows the complete beverage selection including wines, cocktails and daily specials/selling objectives as mentioned in the service briefing. o Implements opening and closing duties in accordance with standards. o Handles guest complaints in accordance with service recovery guidelines. o Liaises with kitchen and bar with regards to special requests. Outlet Service o Sets up outlet and service stations on time before service and according to standards. o Keeps service stations clean and complete. o Provides service in accordance with service standards. o Knows table/seat numbering, takes orders and uses Micros system to input orders. o Ensures food & beverage is served at the appropriate time. o Thanks every guest when they depart. o Assists guests...

The Demi Chef de Partie supports the Chef de Partie in creating optimum guest satisfaction by providing the highest standard of food quality and presentation at the same time maximising the profit margins through effective management of the relevant kitchen operation. Responsibilities Assumes control of all subordinate kitchen associates to ensure that all day to day operational matters are handled timely to exceed guests’ expectations on behalf of the Chef de Partie. Works closely with service operations in ensuring that specific outlet operations function efficiently. Monitors the consistency of preparation and presentation in relevant food production area to ensure that they conform to the requisite standards. Supports the Executive Chef in menu planning as directed, utilising sales analysis and menu engineering techniques accordingly. Role model the adherance to the standards of hygiene and cleanliness in all kitchen and related areas....

Bartender is responsible to look after the bar stations and keeps good track of the beverage inventory. A Bartender creates exquisite and creative drinks for our guests to indulge. Job Description Responsibilities Has excellent knowledge in terms of alcoholic or non-alcoholic beverages and good bartending skills. Interacts with guests to assess their preference and creates drinks that are satisfying for our guests. Has good up-sell and persuasion skills to increase revenue and achieves high levels of guest satisfaction. Maintain a high standard of cleanliness and per hotel standard at the bar station and the back of house. Ensure the presentation of the drink is appetizing and visually appealing every time. Requirements Good interpersonal skill and team-oriented person Able to read and communicate in English Willing to work on shift rotation Must have the right to work in Malaysia Only successful candidates will be...

The F&B Server is responsible to escort guests from the entrance to the table and perform an excellent sequence of services to ensure maximum guests' satisfaction including answering to the phone and take reservations. Responsibilities Greets the guests and guides them to their table. Interacts with the guests to know their preference and provides good recommendations from the menu. Has the ability to multitask in handling guests and answering inquiries from guests through the phone. Monitors the status of each table and assists in the turnover of the table in order to minimise the waiting period for our guests before being seated. Handles food according to the Food Safety Standards and maintains the cleanliness of the outlet as per hotel standards. Takes ownership to solve problems and follow through complaints efficiently. Supports the Food and Beverage operations as and when the need arises. Requirements Sound knowledge of working...

The Food and Beverage Captain is responsible to look after the outlets and performs excellent service sequences correctly at all times to ensure maximum guest satisfaction. Responsibilities Has excellent knowledge in terms of Food and Beverage especially the menu and ongoing promotion in the outlet. Interacts with guests on a professional ground to obtain genuine feedback from guests in regards to the food and drink quality of the outlet. Anticipates and acts on guests’ needs and special requests promptly and tactfully. Has the ability to participate and assists servers in the outlet during a busy moment to ease the sequence of service. Monitors the order docket and communicates with the kitchen associates to ensure food is served on a timely basis. Ensures to present an accurate final bill to guests and handle payment carefully. Requirements Sound knowledge of working practices in Food and Beverage Department Entertaining and...

Provide courteous, fast and accurate service to guests and customers. Taking orders and communicating the food order effectively to the kitchen. Preparing the beverages accordingly and serves them to customers. Cashiering Ensure the equipment, dining area and café courtyard are always in a hygienic, tidy and safe.   Staff Benefits:- Hostel with laundry is provided Panel Clinic, Physiotherapy and Chiropractor EPF & Socso contributions are made Staff meal provided Work uniforms are provided Covered by Insurance

1.    Prepares mise-en-place for the side station i.e ensuring the cutleries, condiments, ashtrays and crockery are sufficient at all times. 2.    Sets tables for breakfast, lunch Hi-tea and dinner in manner consistent with Ming Court Vista Hotel Kuala Lumpur. 3.    Greets and assists in seating guests at relevant sections, bearing in mind the Smoking and Non-smoking Sections. 4.    Pours water for all seated guests immediately. Refills water glasses accordingly. 5.    Assists guests with the menu and practices suggestive selling and up sells at all times.  6.    Serves beverages and food to guests after orders have been taken and food is ready. 7.    Replaces or removes unnecessary cutleries in accordance with the food ordered by the guests. 8.    Change and replaces dirty ashtrays on occupied tables of Smoking Section regularly. 9.    Counts soiled napkins and sends to the Laundry Department taking stock of the number sent. 10.    Collects and checks the cleaned napkins to ensure...

Summary The Waitress / Waiter is responsible to serve Food & Beverage to guests in the assigned outlets, provide a courteous, professional, efficient and flexible service in order to maximize guest satisfaction. You will be responsible to provide an excellent and consistent level of service to your customers, ensuring they have an exceptional drinking & dining experience Qualifications Due to Work Permit restriction, applications are only available for Malaysian Citizens and Permanent Residents of Malaysia Ideally with a relevant degree or diploma in Hospitality or Tourism management Minimum 2 years work experience in hotel operations Good customer service, communications and interpersonal skills are a must Able to work within an empowered and fast paced environment within the restaurant

Summary At Hyatt, we believe our guests and colleagues select Hyatt because of our caring and attentive nature which focuses on providing efficient service and meaningful experiences alike.  This position is ideal for candidates seeking an understanding of the hospitality industry as it exposes candidates to the hotel operations division with opportunity to rotate in Food & Beverage, Culinary and Rooms (Subject to department availability).   Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards.  Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.  Qualifications Opportunities are available for operations divisions only such as Food & Beverage, Culinary and Rooms In line with the requirement from the Malaysian Ministry of Health, food handlers must possess valid Typhoid vaccination and Food Handler certificate...

Provide excellent customer services Always strive towards best customer satisfaction Greet customers and present menus Make suggestions based on their preferences Take and serve food/drinks orders Up-sell when appropriate Arrange table settings Keep tables clean and tidy at all times Check products for quality Cooperate and communicate with all serving and kitchen staff Adhere to all relevant health department rules/regulations and all customer service guidelines

Responsibilities •    To ensure guest satisfaction, anticipate and respond to requests promptly.   •    To ensure all guest needs are dealt with accurately and efficiently. •    To ensure that all internal and external customers are treated with highest priority and respect.   •    Knowing all the Food & Beverage products of the department. •    Knowing how to serve Food & Beverage through the company’s procedure. •    Dynamic and willing to follow orders. •    Cooperate with all other department associates and others upon the request of the supervisor. •    Having the capability to work under pressure and long hours. •    To be friendly and welcoming.