23 jobs found in kuala lumpur

We are looking for a responsible Admin Executive to support the team in all administrative tasks. Duties & Responsibilities: ·         Act as the gatekeeper between the GM and the internal or external parties ·         Manage GM’s diaries, calls, correspondences, schedule meeting, travel and accommodations, compile reports, coordinating with all relevant parties to ensure best possible use of time. ·         Reconciliation and submission of all travel and corporate/general expenses. ·         Attend key meetings and accurately take minutes, with the purpose of ensuring follow-up and execution on identified next steps. ·         Compiling data, produce reports, prepare meeting/briefing materials for distributions to all...

The Kuala Lumpur Journal Hotel is seeking a friendly and professional Guest Relations Officer to join our team. The ideal candidate must be fluent in both Mandarin and English, with a passion for providing exceptional guest service. As a Guest Relations Officer, you will be the first point of contact for our guests, ensuring they have a memorable and enjoyable stay. Key Responsibilities: - Greet and welcome guests upon their arrival. - Provide information about the hotel, available rooms, rates, and amenities. - Handle guest check-ins and check-outs efficiently and accurately. - Address and resolve guest complaints and requests in a timely manner. - Maintain an up-to-date knowledge of hotel services and local attractions. - Assist guests with reservations, transportation, and other concierge services. - Ensure guest satisfaction by anticipating and addressing their needs. - Maintain a high level of professionalism and courtesy at all times. - Coordinate with other departments to...

JOB SUMMARY  Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.   CANDIDATE PROFILE    Education and Experience • High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.   CORE WORK ACTIVITIES   Managing Day-to-Day...

General Cashier To prepare a summary on the Daily Collection & Banking (General Cashier's Report). To bank in daily all deposits collected (cash & cheque). Provides daily change for all cashiers including extra charge for any weekends and special occasions. Petty cash disbursement to be maintained by the General Cashier. To calculate and tally all foreign currencies received from the Front Office Cashiers. To maintain the General Cashiers Float and the Petty Cash Float. Basically to count the money received from the remittance envelopes and to ensure a witness to the count and collection of envelopes. The physical cash has to tally with the remittance envelope total. Responsible for all Food and Beverage Outlet Cashiers. Prepares duty roster for all Food & Beverage outlet cashiers and stand – in during absenteeism. To train all Food and Beverage outlet cashiers. To perform all other duties than the above requested by the...

Job description · Provide a support service to the Chief Engineer and Assistant Maintenance Manager to assist in meeting the strategic goals of the department. · Attends to repairs and maintenance of all systems and related equipment of a minor nature based on skill level. · Responsible for guest requests for repairs to guestrooms, public areas, restaurant and back of house · Responsible for replacing all faulty lamps within the Hotel as per daily checklist. · Carrying out repairs to public areas based on individuals technical knowledge and experience. · Responsible for performing “Everything in working order” guestroom and public area preventative maintenance including documenting all works as per policy and procedure. · Ensure that following all inspections that rooms and public areas are presented back to Housekeeping in a pristine condition ensuring all work materials are cleaned prior...

1. To assist the Outlet head with the smooth and efficient manning of the Outlet and replace in the absence. 2. To ensure that all employees report for duty punctually wearing the correct employee fashion and name badge at all times. 3. To assist in the building of an efficient team of employees by taking an active interest in their welfare, safety and development. 4. To ensure that all employees provide a courteous and professional service at all times. 5. To assist in training of the employees ensuring that they have the necessary skills to perform their duties with the maximum efficiency. 6. To supervise the employees within the department, ensuring that the correct standards and methods of service are maintained as stated in the department’s operation manual. 7. To ensure that the department’s operation budget is strictly adhered to and that all costs are strictly controlled 8. To ensure that all employees have a complete understanding of and...

We are seeking an enthusiastic and driven Sales Manager to join our dynamic sales team at Thistle Port Dickson Resort, you will play a crucial role in driving the hotel's sales strategy and building strong relationships with key clients. This full-time position is based in the vibrant Kuala Lumpur City Centre.

Thistle Hotels is seeking a talented Cluster Revenue Manager to join our dynamic hospitality team in Kuala Lumpur. As the Cluster Revenue Manager, you will play a pivotal role in optimising revenue across our resort portfolio, driving strategic pricing and inventory management decisions to maximise profitability. This is a full-time position, offering the opportunity to work within an innovative, fast-paced environment.

To perform day to day asset management activities including maintenance for the Centre. Responsible for executing the day to day Asset Management Department activities including the provision of facilities services for events, coordination of internal and external MEP maintenance works, installation of equipment and building works inspection. The Technician is also responsible for adhering to the requirements of BMS, carpentry and painting. Job requirement: Wireman - PW and other relevant certificates Ability to troubleshoot and install electrical equipment and controls

To assist Executive Chef to implement and maintain the kitchen and stewarding policy and ensure it’s proper, efficient and profitable functioning through an effective management system to defined and recognized standards. The Executive Sous Chef reports to the Executive Chef and is responsible for ensuring the implementation and maintenance of the company’s Hygiene and food quality policies especially with regard to the continual improvement process. Ensure proper controls with regards with wastages, labor cost, food production, menus, layout during events and food flows with the assistance of the chef de cuisine and the team. Conduct weekly meetings with chef de cuisine and the team. Carry out weekly walk-about with the chef de cuisine, hygiene manager and chief steward. Maintain high culinary standards and introduce creative food concepts aligned with brand identity

Delivers the basic standards and provide exceptional guest service at all time. To greet all guests in a service orientated manner. Maintains positive guest and colleague interactions with good working relationships. Meets and greets all guests and assists with registrations. Personally, and frequently verifies that guests are receiving the best possible service during check-in and check-out. Verifies arrival and departure details and arranges luggage handling and transportation and other services requested by guests. Register hotel's guests in accordance with Front Office policies and procedures. Understands rate structure and promotional rates available. Be familiar with the hotel’s products and services and policies. Ensure all complaints and requests are immediately resolved and follow through with relevant supporting departments. To update and maintain efficiently the current room status and to inform the Superiors, should their attention...

Job Responsibilities: - Perform all check-in and check-out guests. To provide a courteous and professional service at all service. To attend to all guests who approach the Front Desk, immediately, cordially and with a smile. To be constantly aware of the room situation and to strive to obtain maximum occupancy. To attend to hotel guests in the procedure of registering, enquiries, key handling, messages and all related matters. To register the guests promptly ensuring that they are provided with all necessary information. To answer the telephone promptly and clearly, ensuring a courteous and friendly manner. To take room reservations effectively, efficiently and as laid down in the reservation operations manual. To familiar with hotel facilities and Marketing Programmes and Promotions. Maintain up to date and accurate guest histories. Actively sell the hotel to guests to maximise the internal revenue of the hotel. To tabulate daily guest bills...

We are seeking an experienced and driven Marketing Manager to lead our digital marketing efforts. The ideal candidate is highly analytical, creative, and results-oriented, with a proven track record in driving brand growth through data-driven strategies. Key Responsibilities: Develop and execute comprehensive digital marketing strategies across multiple platforms (Google, Meta etc.) Oversee SEO and SEM campaigns to optimize online visibility and lead generation Manage and analyze marketing performance metrics using tools like Google Analytics, GA4, Meta Pixel, etc. Prepare, track, and manage the marketing budget to ensure cost-effective campaigns Lead content and campaign planning in collaboration with creative and product teams Conduct market research to identify trends, customer insights, and growth opportunities Generate reports and insights for continuous improvement and ROI optimization   Requirements: Bachelor’s...

We are looking for a detail-oriented and proactive Purchasing Assistant to support our procurement operations and ensure the seamless flow of goods and inventory within the hotel. Responsibilities: Receive goods delivered by suppliers, ensuring quality and quantity match the purchase order. Place orders based on purchase requests and market lists from internal departments. Manage the movement and inventory of all items in the store, including incoming and outgoing stock. Maintain accurate records of purchases, pricing, and inventory. Coordinate with suppliers to ensure timely delivery and resolve any issues or discrepancies. Assist in cost control by comparing prices and negotiating with vendors. Requirements: Applicants must possess at least a Professional Certificate in Hospitality/Tourism Management or equivalent. Fresh graduates are encouraged to apply.   Strong interpersonal and communication skills. Preferably able to...

A family-owned, independent, 3 star boutique hotel since 1997, Hotel Maluri has been thoughtfully re-imagined to bring the best of simple, comfortable, authentic Malaysian hospitality and cuisine to our guests within a unique local neighborhood that reflects the diversity of Kuala Lumpur. After an extensive renovation and rebrand, we are searching for energetic, creative and hard working staff to join our team as we grow and develop. We welcome you to join our team and "Come Home to Hotel Maluri"   Responsibilities and Duties To greet all guest in a service orientated manner. To be responsible for the safekeeping of the personal cash float, including changing to smaller denominations and the depository at the end of respective shift. To provide courteous and efficient service to all internal/ external guests. To ensure all complaints and requests are immediately solved and follow through with relevant supporting departments. To be able to...

Job Description Conduct daily audits of revenue and credit transactions to ensure accuracy and compliance with hotel policies and procedures. Responsible to ensure that daily and monthly revenue and settlement reconciliation and prepared on timely basis and all revenue is captures and reported. Verify and reconcile guest folios, invoices, and billing statements. Assist with month-end closing procedures and prepare financial reports Assist in auditing the daily revenue figures, supporting reports, and vouchers as well as audit the daily cashier’s report as assigned by your superior Match invoices and delivery dockets with corresponding purchase order Ensure the correct General Ledger codes are used and recorded on the invoices Monitor credit limits and outstanding balances and communicate with guests and internal departments to resolve any billing discrepancies. Handle daily collection of cash & cheque, prepare cashbook and reconcile...

To implement and maintain the Garde Manger Kitchen policy and ensure it’s proper, efficient and profitable functioning through an effective management system to defined and recognized standards. The Garde Manger Chef reports to Executive Sous Chef and Executive Chef and is responsible for ensuring the implementation and maintenance of the Kitchen hygiene and food quality policies especially with regards to the continual improvement process. Ensure proper manning and timely food delivery during events with the assistance of the assistant section chef and chef de partie. Ensure purchases on market list are appropriate in accordance with the events to sustain proper food cost with the assistance of the assistant section chef. Ensure training is being conducted as schedule for all team members with the assistance of the assistant section chef. Ensure proper controls with regards with wastages, labor cost, food production, menus, layout during events and food flows...

Responsibilities       Knowing how to serve Food & Beverage by the guidelines of the company Malaysians or permanent residents only Pleasant personality and enthusiast Loves to communicate and interact with guests Flexible for shift work

JOB SUMMARY The position is accountable for proactively soliciting and handling sales opportunities of Hotel's Venues.  Ensures business is turned over properly and in a timely fashion for proper service delivery.  Assists in leading all day-to-day activities related to Food and Beverage Sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives.  Achieves personal Food and Beverage Sales goals. CANDIDATE PROFILE    Education and Experience • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant   CORE WORK ACTIVITIES Building Successful Relationships that Generate F&B Sales Opportunities Works collaboratively with off-property sales channels to ensure F&B sales efforts are coordinated, complementary and not duplicative. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include...

JOB SUMMARY Provides total account management support for assigned property accounts. Executes the overall account strategy for assigned accounts to generate and maximize business for the property. Applies the principles of strategic account management. Partners with Sales and Marketing leadership, and the property Leadership team, to develop a comprehensive strategic plan to grow market share from assigned accounts. As an Account Manager, develops strong partnerships with buyers for the purpose of penetrating and growing market share and driving sales for hotel. Focuses specifically on growing market share from transient and group revenue. Dependent on the size of the property, the position may also provide day-to-day supervision of Account Sales associates. DUTIES AND RESPONSIBILITIES Develops and implements the overall account strategy for assigned accounts. Retains, expands and grows account revenue of existing accounts through total account penetration, margin...