22 jobs found in petaling jaya

Provide consistent quality of food and service to Internal and External customers, by adhering to and enforcing all Le Meridien Hotels Standards of excellence; training and guidance of trainees and attendants. Perform all duties of kitchen associates as required. Recognize superior quality products, presentations and flavor. Maintain food preparation handling and correct storage standards. Maintain purchasing, receiving and food storage standards. Ensure the Hotel delivers to guests: “Simply Fresh Chef-crafted Food”.

To preserve and maintain the highest standards of security, safety and service for the hotel guests, patrons, visitors, employees and the protection of all assets. Comply strictly to the hotel codes of conduct. Safeguard all information relating to the hotel, guests and corporate. Project an impeccable professional, confident, efficient and reassuring image to all hotel guests, patrons, visitors and colleagues alike.

Supervises performance of stewarding staff Ensures that the necessary supply for all venues and production areas with clean, correct, and timely mise-en-place is provided. Responsible for minimizing cost in breakage, loss and excessive chemical usage and appropriate staff levels in his area Works according to the hygiene and sanitation list and takes corrective action required

Assist Executive Chef and Sous Chef with kitchen operations as necessary. Help Sous Chef to research and test new food products in conjunction with Company initiatives. Perform all duties of kitchen associates as required. Recognize superior quality products, presentations and flavor. Maintain food preparation handling and correct storage standards. Enforce the Le Meridien food preparation and presentation guidelines to ensure consistent quality culinary offerings to our guests.  Train, coach, and counsel associates in order to reach a satisfactory level of productivity. Ensure the Hotel delivers to guests: “Simply Fresh Chef-crafted Food”.

To ensure the effective support and operation of property based technological system in alignment with business needs. Provide operational support/ maintenance for all Network, Hardware and Software problems. Maintain an inventory of equipment and software. To provide courteous and professional service and to maintain good working relationship with all hotel associates. To manage the WIFI bandwidth provided by the hotel for both guests and administrative department usage. To ensure experience is of high standard and minimizes complaints.

Ensures the delivery of brand promise and provides exceptional guest service at all times. Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily. Maintains par stocks of all equipment and guest supplies as required.

Responsible for the smooth operation of the Front Office department. Initiates and maintains effective communication between the Front Office department and all other departments. Ensures high standards of personal presentation and grooming. Supervise and administrate all Front Office operations with policies and procedures. Develop performance standards for operations and drive the service quality of the department. Supervises, guides, disciplines and evaluates associate performance regularly. Manages customer feedback effectively, uses guest issues and compliments to activate long term improvements in products and services. Ensure that members of loyalty program and its partners programs are appropriately recognized, meet all the standards accordingly.   

Handle check-in and check-out. Ensure the ID or Passport of each arrival guest was scan into the system and transferred to Opera System. Is responsible for ensuring all guests are offered a faultless and speedy check-in, with the emphasis being that all guests are pre-registered and checked-in, in their respective rooms. Handle guest complaint.

Responsible for the smooth operation of the Front Office department at all time. Ensuring that highest level of efficiency and guest satisfaction are achieved whilst maximizing rooms and other related revenue. Offer assistance to all sections at front office and supervise the lobby activities when the traffic is busy. Ensures high standards of personal presentation and grooming. Handle guest’s complaint and special request tactfully.

Good knowledge of making cocktails and mocktails  Passion for learning and good creativity in producing signature beverages Able to handle beverage inventory  Excellent customer service skills Able to follow brand standards according to Le Meridien signature beverage programs and Marriott International brand standards overall

Provide excellent customer service to all Club guest  Provide recognition to Marriott Bonvoy guest  Familiar with opera system functions for Front Desk and able to check in and check out guest Provide basic F&B service to Club Guest  Handle and prepare all VIP arrivals including collaborating with other departments to ensure a seamless service experience for the guest

Provide excellent customer service experience to all F&B guest Passionate about Food & Beverage and able to make basic recommendations to guest Excellent grooming standards and personal hygiene Good communication skills in Bahasa Malaysia and English Follow the required brand standards to create a wonderful and memorable experience for guest

Provide excellent customer service to internal and external guest that require assistance via telephone calls to the service centre Able to handle the basic telephone system Good verbal communication skills  Good command of English  Fresh graduates with hotel background are encouraged to apply Potential candidates with Marriott International hotel brand experience is an added advantage Able to work shift hours

Greet , welcome and provide assistance to guest that arrive at the hotel according to the required brand standards Provide luggage assistance to guest  Assist with transportation arrangements  Good verbal communications skills Excellent customer service skills 

Provide excellent customer service and service existing corporate accounts or government accounts based on allocated market segment Conduct daily sales calls to potential clients and grow the acquisition, retention and development sales accounts Increase hotel revenues according to the sales budget and targets set Familiar with Opera S&C system is an added advantage Familiar with clientele in the Petaling Jaya area is an added advantage

Respond to and handle reservations via emails, telephone calls or online booking channels with excellent customer service Work together with the Sales Managers and Revenue Manager and Front Desk to ensure that reservation details are accurate and flow through correctly Familiar with Opera System  One to two years experience in a similar role would be an advantage Fresh graduates are encouraged to apply

This position reports to the Information and Technology Manager of the hotel and will work closely to maintain and support all hotel infrastructure networks and provide support to end users for IT systems in the hotel.  Fresh graduates in computer science and a passion for hotel industry are encouraged to apply

To perform various kitchen duties, such as assisting chef in food preparation Responsible for the daily mise-en-place and any duties assigned. Ensuring that the highest possible quality is maintained and that agreed standards for food preparation and presentation are met at all times under guidance from a chef. Experience providing excellent customer service in a fast-paced environment. To perform any other duties and responsibilities as directed by the Management

Provide consistent quality of food and service to Internal and External customers, by adhering to and enforcing all Le Meridien Hotels Standards of excellence Follow and ensure compliance with recipes, cooking procedures and record maintenance Ensure food is tasty, well presented, fresh, correct portioned and safe.

To deliver the most complete and personalized service as may be required in all areas of Guest Service Operations. To assist hotel guest efficiently, courteously and professionally at all times. Personally and frequently verifies that guests are receiving the best possible service during check-in and check-out. Register hotel's guests in accordance with Front Office policies and procedures Be familiar with the hotel’s products and services and policies. Ensure all complaints and requests are immediately resolved and follow through with relevant supporting departments