The Kuala Lumpur Journal Hotel

The Kuala Lumpur Journal Hotel is a renowned boutique hotel in the heart of Kuala Lumpur, Bukit Bintang. We are currently seeking a dynamic and engaging individual to join our team as a Guest Service Ambassador. Job Description As a Guest Service Ambassador, you will be the face of our hotel and play a vital role in ensuring a memorable guest experience. Your responsibilities will include: - Warmly welcoming guests upon arrival and departure - Providing exceptional customer service at all times - Assisting guests with inquiries, requests, and information about the hotel and local attractions - Handling guest check-ins and check-outs efficiently - Maintaining a neat and organized front desk area - Assisting with reservations and room assignments - Addressing guest concerns and resolving issues promptly and professionally - Promoting hotel services and amenities to enhance the guest experience - Collaborating with other hotel departments to ensure guest satisfaction - Assisting...

Are you passionate about the hospitality industry and have a flair for making people feel welcome? Do you possess excellent communication skills in English and have a pleasant appearance? If so, we have an exciting opportunity for you! Job Description: As a Hotel Brand Ambassador at The Kuala Lumpur Journal Hotel, you will be the face of our establishment, ensuring that every guest has an unforgettable experience. Your responsibilities will include: 🌟 Greeting and assisting guests with a warm and welcoming demeanor. 🌟 Providing information about the hotel's services, facilities, and promotions. 🌟 Assisting with guest inquiries and resolving any issues promptly. 🌟 Representing the hotel at events and functions as needed. 🌟 Creating a positive and memorable impression of KL Journal Hotel. Requirements: To be considered for this role, you should: ✨ Have a pleasant and professional appearance. ✨ Speak English fluently; additional languages are a plus. ✨ Be passionate about the...

Job Summary: The Kuala Lumpur Journal Hotel is seeking an experienced Maintenance Manager to lead and oversee the maintenance operations of our hotel, ensuring the optimal functioning of all systems and facilities. The ideal candidate should possess expertise in VRF air conditioning systems, preventive maintenance, and exceptional people management skills. Responsibilities: 1. Maintenance Operations:    - Oversee the maintenance and repair of the hotel's equipment, systems, and facilities, including but not limited to VRF air conditioning systems, electrical, plumbing, and other mechanical systems.    - Coordinate and prioritize maintenance tasks to ensure minimal disruption to guests and staff while maintaining a safe and comfortable environment.    - Develop and implement effective maintenance schedules and procedures for all equipment and systems. 2. VRF Air Conditioning Expertise:    - Demonstrate in-depth knowledge and expertise in VRF air conditioning systems, including...

The Kuala Lumpur Journal Hotel is seeking an experienced and dedicated Executive Housekeeper to lead our housekeeping team in maintaining the highest standards of cleanliness, comfort, and service for our valued guests. The Executive Housekeeper will oversee the day-to-day operations of the housekeeping department, provide training and guidance to staff members, and ensure the overall quality management of housekeeping services. Responsibilities: 1. Leadership and Management:    - Lead, supervise, and motivate the housekeeping team to ensure efficient and effective daily operations.    - Set clear performance expectations, provide regular feedback, and conduct performance evaluations for housekeeping staff.    - Manage staff schedules, allocate resources, and ensure adequate coverage to meet guest needs. 2. Training and Development:    - Design and implement training programs for housekeeping staff to enhance their skills in cleaning techniques, guest interaction, and safety...

The Kuala Lumpur Journal Hotel is seeking a dedicated and experienced Housekeeping Supervisor to join our team. As a Housekeeping Supervisor, you will play a vital role in maintaining the highest standards of cleanliness and guest satisfaction within our 121-room hotel. We are looking for a motivated individual who is passionate about hospitality and is committed to ensuring a comfortable and welcoming stay for our guests. Responsibilities: - Supervise and coordinate the activities of the housekeeping team to ensure efficient and effective cleaning of guest rooms and public areas. - Train, mentor, and motivate housekeeping staff to uphold the hotel's standards of cleanliness and service excellence. - Monitor and maintain inventory levels of cleaning supplies and equipment. - Inspect guest rooms and public areas to ensure they meet established cleanliness standards. - Collaborate with other departments to address guest requests and concerns promptly. - Participate in staff...

To contribute to the smooth and efficient running of the Personnel Department within the Rooms Division. Provides direction and coordination for front office personnel. This position is responsible to Duty Manager and Front Office Manager. 

Bartenders work directly with customers by mixing and serving drink orders. This position will be reporting to the Bar Manager. 

The Kuala Lumpur Journal Hotel is seeking an energetic and professional individual to join the front office team as a Duty Manager/ Front Office Supervisor. You will be responsible for the oversight management of the hotel. The duties of this role include completing the hotel's daily operation and maintaining the safety and security of guests overnight. He/ she must be available to work night shifts. 

Sales managers take the lead in handling sales operations in the organization. He/ she is responsible to establish sales accounts (Corporate/ Travel Agent). This position is responsible to General Manager.