RM2,000 - RM2,200 monthly
Best Western i-City Shah Alam
A-GF-01 Golden Triangle, No. 6, Jalan Multimedia, I-City, 40000 Shah Alam, Selangor
Duties and Responsibilities
· Constantly review task processes and staffs productivity in ensuring that work standards are consistently met.
· Handle staff scheduling and administrative report requirements.
· Ensure that all Front office correspondence is filed accordingly.
· Handle all office supplies and equipment requisition.
· Provide guidance and assistance to Telephone Operator in special requests or problem that may arise in the department.
· Handle special projects delegated by Assistant Reservation Manager / Front Office Manager
· Take charge of the department in the absence of the Assistant Reservation Manager / Front Office Manager
· Supervise and conduct training for new hire on hotel reservations.
· Ensure all staff adheres to all reservations standard.
· Review daily no-shows and late...