32 jobs found in federal territory of kuala lumpur

·         Prepare food for guests and team members efficiently, economically, and hygienically as per standard recipes and procedures. ·         Assist the Sous Chef in the day-to-day operation of the kitchen and to help maintain a high standard of food preparation and presentation. ·         Plan, prepare and implement high quality food and beverage products, and set-ups in all areas and in the restaurants. ·         Work seamlessly with recipes, standards and plating guides. ·         Maintain cleanliness and hygiene according to safe and sound procedures as well as established FSMS standards. ·         Maintain all HACCP aspects within the hotel operation. ·         Use all equipment, tools and machines appropriately. ·         Work for off-site events when tasked. ·         Complete tasks and jobs outside of the kitchen area when requested. ·         Assist in inventory taking. ·         Knowledgeable of hotel’s...

·           Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rates. ·           Make appropriate selection of rooms based on guests’ needs, code electronic keys, confirms the room number and rates with a written confirmation. ·           Promote and administer Hilton marketing programs such as Hilton Honors for arriving guests, ensuring guests know the location of rooms containing room keys, tokens of our appreciation, gifts, etc., to guests. ·           Ensure rooms and services are correctly accounted for within guests’ statements, properly stating services provided by the hotel. ·           Assist guests with check-out payments or charges, accepting and recording vouchers, credits, traveller’s checks and other forms of payment, converting foreign currency at current posted rates. ·           Greet customers immediately with a...

·         Confidently know the food and beverage menu contents and explain them in detail to guests. ·         Understand dietary requirements and offer appropriate suggestions. ·         Correctly label buffet dishes. ·         Keep buffet areas clean at all times. ·         Make suggestions on the menu that might suit guests of different nationalities. ·         Familiarize with menu items of all other outlets to recommend guests to other outlets. ·         Undertake steps to ensure that the cashiers’ desk is ready and set for service. ·         Check reservations with the Supervisor / Manager and confirm any large bookings for the next service period. ·         Ensure that everything is clean and tidy, ready for guests to enter the restaurant. ·         Assist bar attendants and kitchen staff where required and carry out any reasonable duties requested by the Supervisor / Manager. ·         Greet guests with smiles...

·         Complete and ensure all work done in assigned areas are to the highest cleanliness standards and in adherence to Hilton policies and procedures. ·         Ensure that guests' privacies are protected during service. ·         Offer all possible assistance to guests and respond to guests‘ requests. ·         Clean and replenish supplies for guestrooms according to standards and procedures. ·         Does turndown service when required. ·         Ensure master keys are kept secure at all times. ·         Keep trolleys neat and adequately supplied. ·         Maintain all equipment in good working condition. ·         Keep linen room neat and in good order. ·         Report any loss or damage of linen, furniture, fixture or equipment and maintenance deficiencies to the Floor Supervisor. ·         Be courteous and professional at all times, delivering high quality service to guests. ·         Maintain good...

  ·         Maintain high customer service focus by approaching your job with the customers always in mind. ·         Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues. ·         Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel. ·         Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel. ·         Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace. ·         Confidently know the food and beverage menu contents and explain them in detail to guests. ·         Understand dietary requirements and offer appropriate suggestions. ·         Complete checklists on product knowledge. ·         Make suggestions on the menu that might suit guests of different nationalities. ·         Familiarize with menu items of...

Job Responsibilities Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. Analyses information and evaluate results to choose the best solution and problem solving. Generates and provides accurate and timely results in the form of reports, presentations etc. Conduct sales strategy analysis and refines as appropriate to increase market share for all properties. Analysed period end and other available systems data to identify trends, future need periods and obstacles to achieving goals. Assist with account evaluation process and validates conclusion. Updates market knowledge and align strategies and approaches accordingly. Achieve and exceeds goal including performance goals, budget goals, team goals, etc. Establish long-range objectives and specifying the strategies and actions to achieve them. Demonstrate knowledge of job relevant issues, products, systems and...

Job Responsibilities Assist in general office duties including, but not limited to research, updating necessary records and documents, general coordination.  Support day-to-day operations compile data for business reporting purpose. Contributes to team effort by accomplishing related results as needed. Able to efficiently carry out general administrative duties. Other duties as assigned. Qualifications Degree in Marketing/Business Studies/Administration/Management/Mass Communications, Human Resource/Finance Accounting or any other related field. IT savvy and familiar with Microsoft Word, Excel, PowerPoint and etc. Passionate to learn and grow professionally. Prefer an intern who can start immediately. Proficient in English and Bahasa Malaysia

Execute all sales and marketing efforts. Strategies and plan for sales activities for 3 months, 6 months and 12 months timeline Prepare in a timely and accurate manner on weekly, monthly and annual sales reports as directed/required. Spearheaded sales initiatives to reach corporate clients, ministries and agencies from federal and state governments, travel agents etc. Plan, coordinate and implement sales promotion, visit current/potential clients, cold calling to ensure optimum efficiency and capabilities in sales. Coordinate functions and meetings with other departments to ensure the smooth execution of sales activities. Assist with the development and implementation of promotion, both internal and external. To carry out day-to-day sales activities, plan work and establish performance to achieve your personal sales target. To perform any other duties assigned from time to time.

Job description · Ensure cleanliness of guest rooms, guest corridors, and linen rooms according to standards and procedures set · Attend to reports on damage or malfunction in hotel rooms · Prepare work schedule and conduct daily briefings to all staff · Manage and supervise all tasks of his/her team and conduct regular room checklists · Replenish guest supplies and ensure that guests requests are promptly attended to · Maintain equipment in a proper state of cleanliness · Knowledge of Hygiene and safety standards as per industry is a must · Record room status in allocated section accurately · Inventories stock to ensure adequate supplies · Conduct training and monitor staff performance to prescribed standards of cleanliness · Assist the Executive Housekeeper in assessing team members’ attendance and performance Job Requirement · Diploma in Tourism & Hospitality Management. · Minimum 2 years of relevant experience in a similar capacity. · Have an...

1.       Actively promote the outlets menu by recommending add-on or go-with options. 2.       Interact with all residents in a professional manner and to feedback to supervisor on their comments. 3.       Participate in guest activities to build rapport and continuous support. 4.       Update oneself diligently through meetings, briefings, training on information, activities, and promotions and to provide the residents with such information. 5.       Accept and carry out directions from supervisors to anticipate and exceed residents’ needs. 6.       Serve food & beverages as per outlet menu and standards within specific time frame. 7.       Prepare and set-up all equipment for the day’s operations as specified by shift and for any in-house activities upon residents’ request or supervisor’s instructions. 8.       Check and replenish all food & beverages stocks as per par requirements. 9.       Perform cashiering duties,...

Minimum 5 years in Hotel industry at Management level.

WELL EXPERIENCED IN; DEPARTMENTAL MANAGEMENT, BRAND MANAGEMENT, MARKETING COMMUNICATION AND PROMOTIONS, DIGITAL MARKETING AND SOCIAL MEDIA MANAGEMENT. MEDIA MONITORING, CORPORATE AFFAIRS GUEST RELATIONS & SALES SUPPORT

RESPONSIBLE FOR PLANNING, DIRECTING , CONTROLLING, COORDINATING F&B ACTIVITIES AND FUNCTIONS FOR THE H0TEL INCLUDING STEWARDING, BANQUETING/ CATERING AND ROOM SERVICE TO ENSURE MAXIMIZATION OF F&B REVENUE AND HIGH STANDARDS OF CUSTOMER SERVICE.

TO PROVIDE FUNCTIONAL ASSISTANCE AND SUPERVISION TO ALL SALES & MARKETING STAFF BY GIVING GUIDANCE AND ADVISE ON ALL SALES AS WELL AS BANQUET AND OTHER HOTEL OPERATION MATTERS.

PLANS AND COORDINATES THE OPERATION AND MANAGEMENT OF THE FRONT OFFICE  IMPLEMENT COMPANY POLICIES AND PROCEDURES AS DETAILED IN THE FRONT OFFICE MANUAL CONTROL THE PREPARATION OF ROOM OCCUPANCY FORECAST ON DAILY, WEEKLY AND MONTHLY BASIS. HANDLE GUEST COMPLAINS TO SATISFACTION OF ALL PARTIES. ENSURE ALL FRONT OFFICE STAFF PERFORMED DUTIES IN ACCORDANCE WITH HOTEL STANDARDS AND POLICIES. CONTRIBUTES TO PROFITABILITY OF THE HOTEL THROUGH MANAGEMENT OF OCCUPANCY LEVELS.

RESPONSIBLE FOR SMOOTH RUNNING OF HOUSEKEEPING OPERATION ON ALL SECTIONS/ ROOMS LAUNDRY/ PUBLIC AREAS, FITNESS CENTER/ GYM. RECRUITMENT/ TRAINING, BUDGET,  PERFORMANCE APPRAISAL, IMPLEMENTATION OF COMPANY POLICIES. REVIEW OF POLICIES AND PROCEDURES IN HOUSEKEEPING DEPARTMENT. MONITOR, CONTROL AND FORECAST HOUSEKEEPING EXPENSES, INVENTORIES AND LABOUR COST TO ENSURE COMPANY GOALS ARE MET ON A MONTHLY AND YEARLY BASIS.

Fully responsible of general accounting, Accounting Receivable, Accounts Payable, General Cashiering, Income Audit, weekly cash flow analysis, inventory and purchasing. Oversee the monthly and year end financial closing to ensure all transaction posted accurately reflect in the Company's accounts. Assures records of Assets and Liabilities accurately reflect in the company's accounts. Analyze the company performance on monthly, quaterly and yearly basis.  Liaised with internal auditor, external auditor, tax agent and legal department for any issue related to hotel. Involved in Risk Management and look into action plan to mitigate the risk.

Job Description 1. To ensure smooth coordination between Sales Department, Front Office, Reservations Department, Food & Beverage Department, and Credit Manager. 2. To maintain the booking status on the Banquet Book and stay close in collaboration with the Director of Food & Beverage. 3. Keep track of confirmed, tentative & lost bookings, where the function rooms are concerned. 4. Prepare weekly statements on booking status, to enable sales staff to give immediate confirmation. 5. Leads from Sales Banquet Department or any other source must be investigated and obtain clients' requirements as detailed as possible and ensure information is passed down to superior/s. 6. To follow up on all social functions, and other tentative banquet inquiries, converting these leads to positive commitments where possible. 7.  Meet with the organizers of functions to discuss the final details for billing purposes. 8. To meet with potential clients on possible...

RESPONSIBILITIES: To responsible for all cleanliness of all guest rooms, corridors, lift landing and staircase Ensure all rooms are to be cleaned according to The Face Suites standards and supply them with sufficient amenities. C omplete all rooms assign for the day before end of shift and report to supervisor if any rooms not accomplish. To carry out periodic cleaning projects and spring cleaning in the guest rooms and floor as on a timely basis. To assist and coordinate with Room Supervisor on monthly inventories of linen, chemicals, guest amenities and supplies. To be competent in room cleaning, taking into consideration “attend to details”. Ensure corridors are kept clean and room service trays are removed to the service areas immediately. Attend to guest complaint promptly and efficiently, understand guest needs and feedback to them within professional manner. To carry out periodic cleaning projects and spring cleaning in the guest...

RESPONSIBILITIES: Assist the Assistant Housekeeper on a daily operation of Room section. To prepare room assignment and schedule for Room Attendants. Monitor the daily room status, discrepancy, arrival, departure, VIP room, stay over and OOO (Out of Order) room status. Carry out room inspection according to housekeeping Standard Operation Procedures (SOP). Check and submit daily room operation report to Assistant Housekeeper. Audit room assignment report by the Housekeeping Attendants daily. Arrange inventories for linen, chemicals, guest amenities and supplies. Attend and conduct departmental briefing and training on hotel SOP. Prepares and coordinates annual appraisals for Housekeeping Attendant Liaise closely with front office on occupancy forecast, special request and VIP arrivals Attend to guest complaint promptly and efficiently, understand guest needs and feedback with professional manner. Assist the Housekeeping...