47 jobs found in federal territory of kuala lumpur

The Senior Sales Manager who reports to the Director of Sales & Marketing oversees and directs all aspects of sales activities with the objective of bringing the hotel to market speedily and achieving RevPAR-oriented goals consistently. Job Description Responsibilities Grows an active database of accounts with comprehensive profiles in coordination with the sales force team, handle accounts and prospects jointly with the sales force team and acquiring new business for the hotel. Ensures seamless conferences and events from acquisition to delivery through the team. Attends tradeshows in related markets and sales trips. Directs the coordination of ongoing research of the travel industry local, regional, and international markets to detect market trends and uncertainties, and related information for development of new marketing strategies. Assists in preparation of reports pertaining to the operation of the Sales & Marketing Department to include, but not...

JOB DESCRIPTIONS:   1. To obtain and coordinate all products and purchase specification from the various heads of department and to maintain files for reference. 2. To contact suppliers or conduct interview with the suppliers representatives to obtain information, specifications and quotations on any item required by various department. 3. To ensure that the Hotel expenses are minimized through the use of effective purchasing and by obtaining the most competitive prices for goods and service. To achieve this by continuous market surveys, obtaining competitive quotations and aggressively negotiating in order to reap the maximum price benefits of purchasing power. 4. To issue Purchase Order for all goods and services once the Purchase Order has been approved by the Finance Manager and General Manager. 5. To place order with the suppliers once the Purchase Order has been approved by the General Manager and follow up on the deliveries. 6. To...

Are you passionate about the hospitality industry and have a flair for making people feel welcome? Do you possess excellent communication skills in English and have a pleasant appearance? If so, we have an exciting opportunity for you! Job Description: As a Hotel Brand Ambassador at The Kuala Lumpur Journal Hotel, you will be the face of our establishment, ensuring that every guest has an unforgettable experience. Your responsibilities will include: 🌟 Greeting and assisting guests with a warm and welcoming demeanor. 🌟 Providing information about the hotel's services, facilities, and promotions. 🌟 Assisting with guest inquiries and resolving any issues promptly. 🌟 Representing the hotel at events and functions as needed. 🌟 Creating a positive and memorable impression of KL Journal Hotel. Requirements: To be considered for this role, you should: ✨ Have a pleasant and professional appearance. ✨ Speak English fluently; additional languages are a plus. ✨ Be passionate about the...

RESPONSIBILITIES: Managing coordination of marketing and communications activities to leverage reach/results as directed by Marketing Communications Manager. Assist in the creation of all marketing materials / collateral for the hotel such as menus, leaflets, guest room directory etc and manage the production of sales & marketing team collateral, branding and logo items ensuring all branding and company guidelines are followed Assist in coordination of marketing campaigns with sales activities Assist in execution of print advertisement as directed by Marketing Communication Manager and liaise with Brand Manager. Assist in coordination and arrangement of all travel trade shows attended by Director of Sales & Marketing as guided by Marketing Communications Manager. Support Marketing Communications Manager in maintaining effective internal communications to ensure that all relevant hotel departments are kept informed of...

Job Summary: The Kuala Lumpur Journal Hotel is seeking an experienced Maintenance Manager to lead and oversee the maintenance operations of our hotel, ensuring the optimal functioning of all systems and facilities. The ideal candidate should possess expertise in VRF air conditioning systems, preventive maintenance, and exceptional people management skills. Responsibilities: 1. Maintenance Operations:    - Oversee the maintenance and repair of the hotel's equipment, systems, and facilities, including but not limited to VRF air conditioning systems, electrical, plumbing, and other mechanical systems.    - Coordinate and prioritize maintenance tasks to ensure minimal disruption to guests and staff while maintaining a safe and comfortable environment.    - Develop and implement effective maintenance schedules and procedures for all equipment and systems. 2. VRF Air Conditioning Expertise:    - Demonstrate in-depth knowledge and expertise in VRF air conditioning systems, including...

The Kuala Lumpur Journal Hotel is seeking an experienced and dedicated Executive Housekeeper to lead our housekeeping team in maintaining the highest standards of cleanliness, comfort, and service for our valued guests. The Executive Housekeeper will oversee the day-to-day operations of the housekeeping department, provide training and guidance to staff members, and ensure the overall quality management of housekeeping services. Responsibilities: 1. Leadership and Management:    - Lead, supervise, and motivate the housekeeping team to ensure efficient and effective daily operations.    - Set clear performance expectations, provide regular feedback, and conduct performance evaluations for housekeeping staff.    - Manage staff schedules, allocate resources, and ensure adequate coverage to meet guest needs. 2. Training and Development:    - Design and implement training programs for housekeeping staff to enhance their skills in cleaning techniques, guest interaction, and safety...

The Kuala Lumpur Journal Hotel is seeking a dedicated and experienced Housekeeping Supervisor to join our team. As a Housekeeping Supervisor, you will play a vital role in maintaining the highest standards of cleanliness and guest satisfaction within our 121-room hotel. We are looking for a motivated individual who is passionate about hospitality and is committed to ensuring a comfortable and welcoming stay for our guests. Responsibilities: - Supervise and coordinate the activities of the housekeeping team to ensure efficient and effective cleaning of guest rooms and public areas. - Train, mentor, and motivate housekeeping staff to uphold the hotel's standards of cleanliness and service excellence. - Monitor and maintain inventory levels of cleaning supplies and equipment. - Inspect guest rooms and public areas to ensure they meet established cleanliness standards. - Collaborate with other departments to address guest requests and concerns promptly. - Participate in staff...

We are looking for an experienced and well-organized Sales Coordinator to provide the necessary support to the field sales team. The successful candidate will become the point of reference for colleagues and customers alike, by keeping schedules and providing feedback, documentation, and information. DUTIES & RESPONSIBILITIES   Position Summary: The Sales Coordinator primary role is to perform general office duties to support Sales & Marketing team e.g. filing, sending emails, typing, faxing, copying, loading special or negotiated rates on to the property management system and Maintaining Customer and company profiles.   Should assist in selling guest rooms, catering services and banquet facilities as directed by the Director of Sales. Also provide high-level administrative support by conducting research, preparing statistical reports, collecting, and processing sensitive data, resolving guest issues and also perform clerical functions....

To contribute to the smooth and efficient running of the Personnel Department within the Rooms Division. Provides direction and coordination for front office personnel. This position is responsible to Duty Manager and Front Office Manager. 

Bartenders work directly with customers by mixing and serving drink orders. This position will be reporting to the Bar Manager. 

  Assistant Finance Manager is based at KLoe Hotel, reporting directly to the General Manager and Finance Manager. General Responsibilities: Supervise daily accounting operations. Prepare monthly reports and work schedules. Prepare various monthly reports as required by management. Perform financial analysis on monthly statements and report to the Finance Manager/General Manager. Check purchase requisitions to determine if they fall under capital expenditure or expense budgets. Ensure sub-ledgers and supporting evidence are in order and properly maintained. Safeguard contracts and agreements and oversee accounting procedures and ledger preparation. Fulfil other duties related to the role as required by the Finance Manager/General Manager. Accounting: Review daily revenue reports from related departments. Verify accuracy and proper recording of journals and journal vouchers. Ensure accuracy of general ledger and...

The Kuala Lumpur Journal Hotel is seeking an energetic and professional individual to join the front office team as a Duty Manager/ Front Office Supervisor. You will be responsible for the oversight management of the hotel. The duties of this role include completing the hotel's daily operation and maintaining the safety and security of guests overnight. He/ she must be available to work night shifts. 

Sales managers take the lead in handling sales operations in the organization. He/ she is responsible to establish sales accounts (Corporate/ Travel Agent). This position is responsible to General Manager. 

Specification for this role:- Ensure all guest having a smooth check-in & check-out process. Upkeep of front desk in an optimal and effective manner. Ensure safety and comfort of hotel guest & employee. Skills required:- Good command of English Proficient in Mandarin is bonus Pleasing personality Guest oriented and service minded Good communication skill Job Description:- To check the arrival file which require special requests like baby cot, extra bed,fruit basket etc. ….. To register and assign rooms to guest according to individual needs to achieve guest satisfaction. To know categories, position, capacity, furnishing and price of every room in the hotel. To know procedures for blocking reservations, tour groups and their respective check - in procedure. To handle mails, facsimile and messages for the hotel guests, recording all delivery of the messages or parcels in a log book. To inform housekeeping on the checked-out...

Responsible for assigning work, ensuring the completion of daily tasks in Culinary operations according to standard and supervising team member performance to achieve and exceed customer satisfaction. Areas of responsibility: Meets with chef de partie to review assignments, anticipate business levels, changes and other information pertinent to job performance. Ensure daily production and prep work of kitchen staff.  Ensures that all assignments are completed Anticipates and communicates any assistance needed including staff shortages during busy periods to supervisor to ensure optimum service to guests. Communicates additions or changes to the assignments as they arise throughout the shift. Ensures that production schedule, assigned duties, and pars are sufficient to meet daily needs. Preparing and presenting menu items. Ensures that all work stations have required tools, equipment and supplies. Ensures that all food storage, preparation, and...

Assist and welcomes guests in check in and ensure optimal level of services to ensure satisfaction and coordinate with various departments for VIP guests. Registers guest by obtaining or confirming room requirements, verifying pre-registration, assigning room, obtaining information and signatures, issuing guest room keys. Mans and operates the PBX in a manner ensure all calls are routed to the appropriate extension, and that all reservations are accurately taken are appropriately filed. Delivering parcels and messages to the Administration Office Directs guest to room. Conveys information to guest by receiving and transmitting messages, e-mails and packages. Provides concierge duties to guest by answering inquiries regarding hotel and other services guest may require, such as entertainment, business, shopping, and travel Maintain and update knowledge on all hotel facilities, packages and special events within the hotel/group. Coordinate and...

As the Bell Attendant , you will be responsible for performing the following tasks to the highest standards: ·         Actively seek verbal feedback from customers. ·         Agree on and implement actions to make improvements to customer service. ·         Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received. ·         Positively deal with and learn from customers’ complaints and comments with follow-up and feedback to the Front Office Manager. ·         Make sure all customer requests and queries are responded to promptly and effectively, adhering to Hilton brand standards. ·         Be proactive towards customers, assisting them with any reasonable requests. ·         Ensure that the concierge team escorts guests to...

As Chef de Partie, you will be responsible for performing the following tasks to the highest standards: ·         Prepare food for guests and team members efficiently, economically, and hygienically as per standard recipes and procedures. ·         Assist the Sous Chef in the day-to-day operation of the kitchen and to help maintain a high standard of food preparation and presentation. ·         Plan, prepare and implement high quality food and beverage products, and set-ups in all areas and in the restaurants. ·         Work seamlessly with recipes, standards and plating guides. ·         Maintain cleanliness and hygiene according to safe and sound procedures as well as established FSMS standards. ·         Maintain all HACCP aspects within the hotel operation. ·         Use all equipment, tools and machines appropriately. ·         Work for off-site events when tasked. ·         Complete tasks and jobs outside of the kitchen...

·         Maintain the order and safety of the hotel. ·         Offer necessary service to guests. ·         Conduct regular safety patrol, acting and reporting appropriately upon discovering any potential hazards. ·         Take good care of communication facilities and skillfully operate all fire control equipment. ·         Report, examine and monitor with professionalism once suspicious personnel or articles are discovered, keeping a record of these incidents as well. ·         sure that the external visitor registration form is filled correctly. ·         Be hospitable to visitors and report any suspicions to the Management. ·         Conduct random bag inspections of team members entering and leaving the building, ensuring that the Asset Removal Policy is adhered to. ·         Prevent any flammable or explosive items, corrosives, drugs, hazardous tools, liquor or items labelled identically as the hotel’s property from being...

•       Complete Hilton University courses and pass the tests. •       Familiar with hotel product knowledge and activities. •       Maximize room sales and revenue for the hotel, prioritizing up-selling. •       Check daily all new reservations, cancel or change reservations, make sure information passed to relative departments are correct. •       Check arrival guests or groups of 3-5 daily, making sure the guest information, requirements and price information is correct. •       Perform duties of secretarial nature including preparing correspondence, maintaining files, sending faxes, email, etc. •       Always maintain a sales attitude, not losing any sales opportunity in the hotel. •       Develop the Reservations and Group & Tour teams to maximize revenue on all enquiries. •       Make sure all commissions are correct and followed-up on promptly. •       Make sure all reject business is filed with the reasons. •...