10 jobs found in shah alam

To assist chef in ensuring that all mise-en-place are prepared accordingly to recipes given and subsequently maintain the cleanliness of the kitchen. To assist chef to prepare the food following to the food ordering system. To ensure food presentation is follow SOP and ensure orders are made in order time in. To arrange and keep good inventory of all food items in kitchen. To ensure minimum kitchen wastage. Assist in the preparation and finishing work of all dishes during the service period as instructed by their supervisor. Assist in collecting all foodstuffs from the general storeroom, check that the requisitions are properly filled by the store man. Report to their supervisor if any problem arises. Keeps the food transport trolley clean, ready and in good working order. Any other tasks assigned by Head Chef.

1. Develop and implement strategies that align with the Company’s overall goals and objectives. 2. Responsible for overseeing all aspects of the restaurant's day-to-day operations, maintaining the highest standards of service, and creating a luxurious and enjoyable experience for our guests. 3. To be fully conversant with all services, food and beverage items and to have a broader knowledge of the areas in which we operate and the Company portfolio. 4. Excellent communication and interpersonal skills Communicate with guests on a regular basis throughout service, with other employees, and/or departments to ensure guest needs are met. 5. Manage the service team by ensuring the smooth running of service and that duties are carried out in a professional and timeous manner. 6. Ensure through regular monitoring of guest feedback, queries and complaints for delivering prompt, efficient and accurate service. 7. Strong leadership and management skills 8. Manage budgets and...

1. To answer all in-coming and out-going calls in a professional manner and to practice Standard Answering Phrase. 2. Respond to general enquiries from customers confidently pertaining to the Golf & Hotel services and facilities. 3. To direct calls to relevant department. 4. Handle irate callers professionally and courteously by helping them to resolve their issue or redirecting the calls to correct person or department.

Assisting in Leading Guest Services Teams   Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making demonstrates honesty/integrity; leads by example Encourages and builds mutual trust, respect and cooperation among team members. Serves as a role model to demonstrate appropriate behaviours Understand associate positions well enough to perform duties in associates absence. Celebrates successes and publicly recognizes the contributions of the team members. Establishes and maintain opens, collaborative relationship with associates and ensures associates do the same within the team Uphold and maintain the highest standard in all guest contact areas. Maintaining Guest Services and Front Desk Goals Develops specific goals and plans to prioritize, organize and accomplish your work Handles complaints, settling disputes and resolving...

Job Description ( Guest Service Assistant) 1.    Use the Front Office system in Front Desk efficiently and accurately. 2.    Understand all accounting and credit policies related to Front Office cash deposit collection and paid out policies and operations. 3.    Register guests and assign rooms. Accommodate special requests whenever possible. 4.     Verify guest’s method of payment and follow credit procedures. 5.     Answer inquiries about hotel services, registration of guests, dining and shopping as well as give travel directions. 6.    Be well versed in all room categories, room rates, room locations and current room availability. 7.    Assist in preregistration and blocking of rooms for reservations. 8.    Coordinate room status updates with housekeeping department of all check-out, late check-out, early check-in, special request and day use rooms. 9.    Use the telephone in a polite, friendly, helpful and...

Job Description (F&B Supervisor) Assist the Restaurant Manager/ F&B Executive to run the restaurant or outlet efficiently and cost effectively.  Attain and exceed the budgeted revenue for the restaurant through the provision of efficient service and aggressive up-selling.  Ensure that quality standards are maintained during peak times of business in the restaurant.  Ensure correct revenue charging and appropriation for the restaurant P.O.S. machine including control of guest checks, voids, new item input and closing reports.  Assist Restaurant Manager/ F&B Executive to develop and train employees in the restaurant and outlet area through daily service briefings where technical service matters will be discussed and explained.  Inspect the set-up and mise-en-place of restaurant and the outlet area to the standards of the hotel emphasizing cleanliness.  Maintain daily communication with the Sous Chef to ensure smooth...

Job Description (Waiter / Waitress) Set up the outlet or banquet as specified in the F&B SOPs including linen, service ware and glassware. Greet and seat guests upon arrival and respond to request in a friendly and courteous manner. Take food and beverage orders correctly and serve guests. Suggest daily specials and make recommendations to guest in order to achieve budgeted average food and beverage check. Be alert, attentive and assume a pleasing and helpful attitude towards guests and colleagues at all times. Address and resolve guest complaints in a courteous, timely and effective manner. Inform the Captain of any complaints. Follow the sequence of service and ensure that orders are served properly with the correct utensils. Know the food menu and drink list very well. Use the POS System correctly, accurately and efficiently. Follow service standards and hotel rules, regulations and policies. Ensure proper communication with other departments,...

Manage, organize and ensure the smooth running of your particular section. Maintain a good working relationship with all colleagues and other departments. Prepare daily mise en place, according to work lists or verbal instructions given by the Chef De Partie/ Jnr Sous Chef/ Sous Chef. Follow instructions given by the Chef De Partie/ Jnr Sous Chef/ Sous Chef at all times. Ensures that all acquired items are ready to go, well before service. Take a professional interest in constantly maintaining a high standard of food preparation by checking food for taste, temperature and visual appeal. Ensure all dishes are uniform in content, taste, presentation and established portion sizes are adhered to. Ensure that goods and food items are stored in the correct manner, which prevents contamination and minimizes food spoilage. Maintain an organized, clean and hygienic work area. Ensure that fridges, storage and working areas are cleaned and...

Job Description - to supervise front desk staff for daily operations - to follow all company SOP - to make and submit all daily reports and account reports update - to perform additional company admin works from time to time - to do daily audit sales account - to perform daily operations duties and responsibility - to perform others related duties and responsibility which will be given by management from time to time

Job Description Housekeeper Responsibilities: Keeping facilities and common areas clean and maintained. Vacuuming, sweeping, and mopping floors. Cleaning and stocking restrooms. Cleaning up spills with appropriate equipment. Notifying managers of necessary repairs. Collecting and disposing of trash. Assisting guests when necessary. Keeping the linen room stocked. Properly cleaning upholstered furniture. Housekeeper Requirements: Ability to manage your time efficiently. Work well unsupervised. Handle basic maintenance and cleaning. Ability to maintain a professional appearance and interact positively with hotel guests. Hard worker