10 jobs found in shah alam

Job Description - to supervise front desk staff for daily operations - to follow all company SOP - to make and submit all daily reports and account reports update - to perform additional company admin works from time to time - to do daily audit sales account - to perform daily operations duties and responsibility - to perform others related duties and responsibility which will be given by management from time to time

Job Description Housekeeper Responsibilities: Keeping facilities and common areas clean and maintained. Vacuuming, sweeping, and mopping floors. Cleaning and stocking restrooms. Cleaning up spills with appropriate equipment. Notifying managers of necessary repairs. Collecting and disposing of trash. Assisting guests when necessary. Keeping the linen room stocked. Properly cleaning upholstered furniture. Housekeeper Requirements: Ability to manage your time efficiently. Work well unsupervised. Handle basic maintenance and cleaning. Ability to maintain a professional appearance and interact positively with hotel guests. Hard worker

Oversee the Human Resources Department in the day to day  operational activities in the absence of Human Resources Manager including attending the Morning Action Briefing, Departmental Heads or any  other meetings which involves HR. Maintain employee files, for executive and manager level employees, so that  up-to-date information is easy to find. Update annual review / confirmation and probationary records for executive  and manager level employees. Keep confidential all work related issues including employee salaries and  employee matters. Provide personnel related services to all departments and individual  associates. Supervise the HR Assistant to ensure that HR files are in order and directions  are properly executed. Supervise the HR & Training coordinator to ensure that training files are in  order, training materials are kept in proper place and staff notice board is  updated accordingly. Assist in preparing the annual business plan for the HR Department...

The Sales Manager - Weddings and Social oversees and directs all aspects of the negotiation and coordination process as well as the successful handling of Weddings and Social events as assigned. This role leads the Sales team to ensure smooth operation of the department to maximize business opportunities and deliver the highest service standards.    What will I be doing?   As the Sales Manager - Weddings and Social, you will be responsible for performing the following tasks to the highest standards:  • Complete the relevant Hilton University courses promptly and pass the tests.  • Be familiar with hotel product knowledge and related activities.  • Responsible for the promotion and sales of all products of the hotel, including but not limited to rooms, catering, banquets, etc.  • Complete sales targets and related tasks set by the hotel.  • Develop sales plans and obtain approval from the Assistant Director of Sales or Commercial Manager, maintaining and...

Proven experience as front desk representative, or relevant position Knowledge of office management and basic bookkeeping Knowledge of MS Office (especially Excel and Word) Strong communication and people skills Good organizational and multi-tasking abilities Problem-solving skills Customer service orientation

Report directly to the Front Office Manager and concurrently responsible to the General Manager on all matters of importance affecting guest services and general hotel operations. Has a very close working relationship with Front Office Manager. Co-ordinate and co-operate with all other departments as and when required and has a good working relationship with all Heads of Department and the Sales and Marketing team. Has a strong relationship and interaction with all hotel guests, visitors and members of the local community. Handle all levels of associates professionally. The Duty Manager should present himself/herself as a senior representative of managers in the handling of all guest requests and complaints concerning services affecting the hotel operations. Assist, help and supervise the Reception, Reservation and call centre Ensure there is a healthy and strong communication link between the various Front Office divisions and other departments.  ...

Report directly to the Front Office Manager and concurrently responsible to the General Manager on all matters of importance affecting guest services and general hotel operations. Has a very close working relationship with Front Office Manager. Co-ordinate and co-operate with all other departments as and when required and has a good working relationship with all Heads of Department and the Sales and Marketing team. Has a strong relationship and interaction with all hotel guests, visitors and members of the local community. Handle all levels of associates professionally. The Duty Manager should present himself/herself as a senior representative of managers in the handling of all guest requests and complaints concerning services affecting the hotel operations. Assist, help and supervise the Reception, Reservation and call centre Ensure there is a healthy and strong communication link between the various Front Office divisions and other departments. Is...

Adhere to approve safety and security policies and procedures to ensure a safe environment. To safeguard the physical well-being of the hotel's property, staffs and guests. Report work related accidents or other injuries immediately upon occurrence to duty manager/ supervisor. Identify and report unsafe work procedures or conditions to the management. Protect the privacy and security of guests and co-workers. Conduct follow-up investigations of all accidents, injuries, losses, or criminal acts occurring on the property.   Patrol all floors and the parameters of the hotel.  Control the traffic at the entrances and car park. Check staffs' belongings when they leave the hotel to ensure that no hotel's items are being taken out.  Register all visitors and contractors in the hotel and check their belongings when they arrive and leave the property.  Be responsible to check fire facilities, fire security and manage the fire alarm. Be familiar with first aid and fire...

Provide excellent customer services Always strive towards best customer satisfaction Greet customers and present menus Make suggestions based on their preferences Take and serve food/drinks orders Up-sell when appropriate Arrange table settings Keep tables clean and tidy at all times Check products for quality Cooperate and communicate with all serving and kitchen staff Adhere to all relevant health department rules/regulations and all customer service guidelines

Scope of Work Responsible for planning, directing, organizing, leading and controlling the activities and resources of the Department to achieve the highest standards of cleanliness, guest comfort and satisfaction in the most effective and efficient manner Report To                   :           Operations Manager Responsible For         :           Housekeeping Supervisor     Key Accountabilities Prepare Department annual budget To hire, train, lead and develop staff of the Housekeeping Department To monitor and control Housekeeping monthly operating expenses inclusive of payroll cost Monitor and ensure all linen par level is sufficient at all times Monitor and ensure all cleaning material and guest supplies is sufficient at all times To conduct frequent checks on all areas of the Hotel especially guest rooms, corridors, public toilets, function rooms and all F & B outlets To set up and organize on going deep...