RM3,800 - RM5,000 monthly
Sleeping Lion Suites
Genting Highlands, Pahang, Malaysia
Summary:
The Duty Manager is responsible for overseeing the daily operations of the hotel, ensuring guest satisfaction, and handling any issues that may arise. This role is pivotal in maintaining the high standards of service and hospitality that our guests expect.
Job Description
Communicate effectively both verbally and in writing to provide clear direction to team members, observing performance and encouraging improvement.
Take responsibility of the hotel as the Duty Manager in the absence of the Assistant Front Office / Front Office Manager.
Assist with room assignments, monitor room availability and oversee the efficient operation of the reservation system.
Ensure compliance with all health and safety regulations and maintain the highest standards of cleanliness and hygiene in the front office area.
Maintain effective communication with other departments, such as housekeeping and maintenance to ensure guest satisfaction and operational efficiency.
Prepare...