Sleeping Lion Suites

Specification for this role:- Ensure all guest having a smooth check-in & check-out process. Upkeep of front desk in an optimal and effective manner. Ensure safety and comfort of hotel guest & employee. Skills required:- Good command of English Proficient in Mandarin is bonus Pleasing personality Guest oriented and service minded Good communication skill Job Description:- To check the arrival file which require special requests like baby cot, extra bed,fruit basket etc. ….. To register and assign rooms to guest according to individual needs to achieve guest satisfaction. To know categories, position, capacity, furnishing and price of every room in the hotel. To know procedures for blocking reservations, tour groups and their respective check - in procedure. To handle mails, facsimile and messages for the hotel guests, recording all delivery of the messages or parcels in a log book. To inform...

Job Description Conduct preventive maintenance to ensure all equipment and systems operate efficiently. Troubleshoot and repair any issues with the hotel's facilities and equipment. Respond promptly to maintenance requests from guests and staff. Maintain accurate records of maintenance activities and repairs. Ensure compliance with health and safety regulations. Collaborate with other departments to address maintenance needs. Qualification High school diploma or equivalent; technical or vocational training is a plus. Proven experience as a maintenance technician or similar role.

Specification for this role: Responsible for overseeing the daily operations of the hotel Ensuring guest satisfaction Handling any issues that may arise. This role is pivotal in maintaining the high standards of service and hospitality that our guests expect. Skills required: Good command of English Proficient in Mandarin is bonus Pleasing personality Guest oriented and service minded Good communication skill Job Description: Be visible in the hotel lobby and other public areas Assist the Front Office Manager with the management and support of daily Front Office Operations Manage and support the Front Office team, ensuring that brand standards are met and guest expectations are exceeded Check and ensure all assigned rooms are prepared in accordance with Hotel's standard and all necessary amenities and guests supplies are properly extended. Liaise closely with other departments for smooth operations. Provide on-the-job coaching and...