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PARKROYAL Penang resort

  • Batu Ferringhi Beach, George Town, Penang, Malaysia

Pan Pacific Hotels Group is a wholly-owned hotel subsidiary of Singapore-listed UOL Group Limited, one of Asia’s most established hotel and property companies with an outstanding portfolio of investment and development properties.


Based in Singapore, Pan Pacific Hotels Group owns and/or manages more than 40 hotels, resorts and serviced suites including those under development in 24 cities across Asia, Oceania, North America and Europe.


Voted “Best Regional Hotel Chain” by readers in Asia in 2017, Pan Pacific Hotels Group comprises two acclaimed brands: its signature brand, Pan Pacific and its deluxe brand, PARKROYAL. 
Sincerity is the hallmark of Pan Pacific Hotels Group. The Group is known to its guests, partners, associates and owners for its sincerity in people and the sense of confidence which alleviates the stresses of today’s complex world.


Being a young and dynamic company, we have aggressive expansion plans and as such, we are looking for motivated and energetic people to be part of our growing team. If you have a passion for the industry and are driven by the desire to create memorable hotel experiences, Pan Pacific Hotels Group is able to offer you great opportunities as we continue to strengthen our global footprint Why join us? Our purpose is to be a Great Brand, Great Hotel, Great People, Great Relationship. Our values are to work cohesively as a team, make things simple and uncomplicated, enhance our performance and respect and care for our wider community.

Jul 10, 2026
Full time
Executive Housekeeper
PARKROYAL Penang resort PARKROYAL Penang Resort, Batu Ferringhi, Penang., Batu Ferringhi, Penang
🛎️ Key Responsibilities Supervise and manage all housekeeping staff including room attendants, laundry personnel, and supervisors Develop and implement cleaning schedules and procedures Conduct regular inspections of guest rooms and public areas Maintain inventory of cleaning supplies, linens, and uniforms Coordinate with front office and maintenance departments for smooth operations Handle guest complaints and requests related to housekeeping Recruit, train, and evaluate housekeeping staff Prepare and manage departmental budgets Ensure compliance with health, safety, and sanitation standards Oversee pest control and hygiene programs Maintain lost-and-found records and procedures   🧠 Skills & Qualifications Strong leadership and organizational skills Excellent communication and interpersonal abilities Attention to detail and commitment to high standards Familiarity with...
Jul 10, 2026
Full time
Restaurant Manager
PARKROYAL Penang resort PARKROYAL Penang Resort, Batu Ferringhi, Penang., Batu Ferringhi, Penang
Position Overview The Restaurant Manager will oversee the daily operations of the Italian restaurant within the hotel, ensuring exceptional guest experiences, smooth service delivery, and profitability. This role requires strong leadership, operational expertise, and creativity to maintain high standards while driving revenue through innovative promotions and strategic planning. Key Responsibilities Manage day-to-day restaurant operations, ensuring smooth service aligned with hotel standards. Maintain cleanliness, organization, and compliance with hygiene and safety regulations. Implement and monitor Standard Operational Audits to uphold service excellence. Monitor costs, revenues, and budgets to maximize profitability. Lead, motivate, and develop the restaurant team to deliver outstanding service. Organize regular training sessions to ensure staff are proficient in standards and systems (e.g., Micros POS system). Plan staff schedules considering peak...
Jul 10, 2026
Full time
Reservation Clerk
PARKROYAL Penang resort PARKROYAL Penang Resort, Batu Ferringhi, Penang., Batu Ferringhi, Penang, Malaysia
Responsibilities: Answer phone calls and respond to reservation inquiries from various channels. Provide accurate information on room availability, rates, promotions, and policies. Process reservations, modify bookings, and ensure confirmation details are correctly communicated. Assist in daily operational tasks related to reservations. Follow up on reservation discrepancies and short-stay requests from the front desk. Stay informed on hotel contract rates for travel agencies and corporate clients. Check trace reports and resolve outstanding reservation matters. Coordinate with the Reservations Manager, Assistant Reservations Manager, and Reservations Supervisor. Ensure compliance with hotel booking procedures and policies. Required Skills & Qualifications: Proficiency in hotel reservation management software and MS Office applications. Strong problem-solving skills to quickly address guest issues. Availability to work variable shifts,...
May 28, 2026
Full time
Bar Manager
PARKROYAL Penang resort PARKROYAL Penang Resort, Batu Ferringhi, Penang., Batu Ferringhi, Penang, Malaysia
Key Responsibilities Oversee daily bar operations, ensuring smooth service and customer satisfaction. Manage and train bar staff, including scheduling and performance evaluations. Maintain inventory and order supplies to ensure stock availability. Ensure compliance with liquor laws, hygiene, and safety regulations. Develop and update cocktail menus based on market trends and guest preferences. Handle customer complaints and ensure high-quality service standards. Monitor bar profitability, control costs, and optimize revenue. Organize promotional events and activities to drive sales. Collaborate with hotel management to align bar operations with business goals. Required Skills & Qualifications Proven experience in bar management or hospitality leadership. Strong knowledge of cocktails, spirits, and beverage industry trends. Excellent communication, leadership, and problem-solving skills. Ability to manage inventory and control costs...
May 28, 2026
Full time
F&B Cashier
PARKROYAL Penang resort PARKROYAL Penang Resort, Batu Ferringhi, Penang., Batu Ferringhi, Penang, Malaysia
The F&B Cashier is responsible for handling guest transactions in the hotel’s food and beverage outlets. This role ensures accurate billing, smooth payment processes, and excellent customer service, contributing to the overall dining experience. Responsibilities Handling cashiering functions efficiently, ensuring accuracy in transactions. Processing fast and accurate billing for guests. Ensuring all checks are settled before guests leave. Maintaining tally between system records and credit card transactions. ·         Greet guests warmly and assist with inquiries about menus, promotions, or billing. ·         Coordinate with servers and kitchen staff to ensure smooth service. ·         Resolve billing disputes or guest concerns professionally. ·         Maintain cleanliness and organization of cashier stations. ·         Ensure compliance with hotel financial policies and procedures. ·         Work closely with F&B team members to support overall...
May 28, 2026
Full time
Revenue Analyst
PARKROYAL Penang resort PARKROYAL Penang Resort, Batu Ferringhi, Penang., Batu Ferringhi, Penang
Job Summary: The Revenue Analyst is responsible for analyzing and interpreting data to optimize revenue and profitability for the hotel. This role involves monitoring market trends, evaluating pricing strategies, and managing inventory to ensure the hotel remains competitive while achieving financial goals.   Key Responsibilities: Analyze market trends, demand patterns, and competitor pricing to recommend optimal room rates. Monitor and evaluate the performance of sales channels and distribution strategies. Develop and implement pricing strategies to maximize revenue. Manage room inventory and availability across various booking platforms. Prepare detailed revenue reports and forecasts for management. Provide insights and recommendations based on data analysis to support decision-making. Work closely with the sales and marketing teams to align promotional strategies with revenue goals. Coordinate with the reservations team to ensure accurate inventory...