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PARKROYAL Penang resort

  • Batu Ferringhi Beach, George Town, Penang, Malaysia

Pan Pacific Hotels Group is a wholly-owned hotel subsidiary of Singapore-listed UOL Group Limited, one of Asia’s most established hotel and property companies with an outstanding portfolio of investment and development properties.


Based in Singapore, Pan Pacific Hotels Group owns and/or manages more than 40 hotels, resorts and serviced suites including those under development in 24 cities across Asia, Oceania, North America and Europe.


Voted “Best Regional Hotel Chain” by readers in Asia in 2017, Pan Pacific Hotels Group comprises two acclaimed brands: its signature brand, Pan Pacific and its deluxe brand, PARKROYAL. 
Sincerity is the hallmark of Pan Pacific Hotels Group. The Group is known to its guests, partners, associates and owners for its sincerity in people and the sense of confidence which alleviates the stresses of today’s complex world.


Being a young and dynamic company, we have aggressive expansion plans and as such, we are looking for motivated and energetic people to be part of our growing team. If you have a passion for the industry and are driven by the desire to create memorable hotel experiences, Pan Pacific Hotels Group is able to offer you great opportunities as we continue to strengthen our global footprint Why join us? Our purpose is to be a Great Brand, Great Hotel, Great People, Great Relationship. Our values are to work cohesively as a team, make things simple and uncomplicated, enhance our performance and respect and care for our wider community.

Jun 09, 2026
Full time
Room Attendant
PARKROYAL Penang resort PARKROYAL Penang Resort, Batu Ferringhi, Penang., Batu Ferringhi, Penang, Malaysia
Responsibilities: Change bed linen and make beds. Replace used towels. Sweep and mop floors. Vacuum carpets. Dust the furniture. Replenish bath care products (e.g. soap and shampoo). Restock beverages and food items in the mini-bar. Clean public areas, like corridors. Report any technical issues and maintenance needs. Address guests' queries (e.g. on additional services). Assist guests retrieve lost items. Ensure all assigned rooms are clean and tidy by the end of the shift. Follow hotel security guidelines. Previous work experience as a Room Attendant or Maid. Experience with industrial cleaning equipment and products. Requirements: Excellent physical health and stamina. Flexibility to work in shifts. Able to work with little or no supervision while meeting high-performance standards. Solid organization skills. Minimum SPM/O level or equivalent; relevant training is a plus.
Jun 03, 2026
Full time
Graphic Designer
PARKROYAL Penang resort PARKROYAL Penang Resort, Batu Ferringhi, Penang., Batu Ferringhi, Penang, Malaysia
Responsibilities: Develop visually compelling designs for print and digital platforms, ensuring brand consistency Ensure all designs and visual elements align with the company's brand guidelines Work closely with the marketing team to maintain a consistent visual identity across various channels Collaborate with cross-functional teams to understand design requirements and deliver creative solutions Any other projects/duties as and when assigned by Director, Sales & Marketing and/or Marketing & Communication Manager  Requirements: Able to communicate well in English and mandarin, both written and spoken Any other projects/duties as and when assigned by Director, Sales & Marketing and/or Marketing & Communication Manager Create engaging marketing collateral, including brochures, banners, social media graphics, and other promotional materials To have video editing skills using motion graphics, visual effects, and other elements to enhance...
May 28, 2026
Full time
Revenue Manager/Distribution Manager
PARKROYAL Penang resort PARKROYAL Penang Resort, Batu Ferringhi, Penang., Batu Ferringhi, Penang, Malaysia
Key Responsibilities Develop and implement dynamic pricing strategies based on demand, seasonality, and competitor analysis. Utilize revenue management software to forecast occupancy and adjust pricing accordingly. Monitor and analyze market trends to ensure competitive positioning. Optimize room rates and packages to maximize revenue while maintaining guest satisfaction. Conduct regular market research to identify trends, competitor pricing, and demand fluctuations. Prepare revenue forecasts and financial reports to support budgeting and strategic planning. Manage room inventory across various distribution channels, including OTAs, direct bookings, and travel agencies. Ensure rate parity across all booking platforms to maintain consistency. Work closely with the reservations team to prevent overbooking or underutilization of rooms. Coordinate with sales and marketing teams to develop promotions and packages. Generate detailed reports on revenue...
May 28, 2026
Full time
Bar Manager
PARKROYAL Penang resort PARKROYAL Penang Resort, Batu Ferringhi, Penang., Batu Ferringhi, Penang, Malaysia
Key Responsibilities Oversee daily bar operations, ensuring smooth service and customer satisfaction. Manage and train bar staff, including scheduling and performance evaluations. Maintain inventory and order supplies to ensure stock availability. Ensure compliance with liquor laws, hygiene, and safety regulations. Develop and update cocktail menus based on market trends and guest preferences. Handle customer complaints and ensure high-quality service standards. Monitor bar profitability, control costs, and optimize revenue. Organize promotional events and activities to drive sales. Collaborate with hotel management to align bar operations with business goals. Required Skills & Qualifications Proven experience in bar management or hospitality leadership. Strong knowledge of cocktails, spirits, and beverage industry trends. Excellent communication, leadership, and problem-solving skills. Ability to manage inventory and control costs...
May 28, 2026
Full time
F&B Cashier
PARKROYAL Penang resort PARKROYAL Penang Resort, Batu Ferringhi, Penang., Batu Ferringhi, Penang, Malaysia
The F&B Cashier is responsible for handling guest transactions in the hotel’s food and beverage outlets. This role ensures accurate billing, smooth payment processes, and excellent customer service, contributing to the overall dining experience. Responsibilities Handling cashiering functions efficiently, ensuring accuracy in transactions. Processing fast and accurate billing for guests. Ensuring all checks are settled before guests leave. Maintaining tally between system records and credit card transactions. ·         Greet guests warmly and assist with inquiries about menus, promotions, or billing. ·         Coordinate with servers and kitchen staff to ensure smooth service. ·         Resolve billing disputes or guest concerns professionally. ·         Maintain cleanliness and organization of cashier stations. ·         Ensure compliance with hotel financial policies and procedures. ·         Work closely with F&B team members to support overall...
May 28, 2026
Full time
Executive Housekeeper
PARKROYAL Penang resort PARKROYAL Penang Resort, Batu Ferringhi, Penang., Batu Ferringhi, Penang
🛎️ Key Responsibilities Supervise and manage all housekeeping staff including room attendants, laundry personnel, and supervisors Develop and implement cleaning schedules and procedures Conduct regular inspections of guest rooms and public areas Maintain inventory of cleaning supplies, linens, and uniforms Coordinate with front office and maintenance departments for smooth operations Handle guest complaints and requests related to housekeeping Recruit, train, and evaluate housekeeping staff Prepare and manage departmental budgets Ensure compliance with health, safety, and sanitation standards Oversee pest control and hygiene programs Maintain lost-and-found records and procedures   🧠 Skills & Qualifications Strong leadership and organizational skills Excellent communication and interpersonal abilities Attention to detail and commitment to high standards Familiarity with...
May 28, 2026
Full time
Restaurant Manager
PARKROYAL Penang resort PARKROYAL Penang Resort, Batu Ferringhi, Penang., Batu Ferringhi, Penang
Position Overview The Restaurant Manager will oversee the daily operations of the Italian restaurant within the hotel, ensuring exceptional guest experiences, smooth service delivery, and profitability. This role requires strong leadership, operational expertise, and creativity to maintain high standards while driving revenue through innovative promotions and strategic planning. Key Responsibilities Manage day-to-day restaurant operations, ensuring smooth service aligned with hotel standards. Maintain cleanliness, organization, and compliance with hygiene and safety regulations. Implement and monitor Standard Operational Audits to uphold service excellence. Monitor costs, revenues, and budgets to maximize profitability. Lead, motivate, and develop the restaurant team to deliver outstanding service. Organize regular training sessions to ensure staff are proficient in standards and systems (e.g., Micros POS system). Plan staff schedules considering peak...
May 28, 2026
Full time
Revenue Analyst
PARKROYAL Penang resort PARKROYAL Penang Resort, Batu Ferringhi, Penang., Batu Ferringhi, Penang
Job Summary: The Revenue Analyst is responsible for analyzing and interpreting data to optimize revenue and profitability for the hotel. This role involves monitoring market trends, evaluating pricing strategies, and managing inventory to ensure the hotel remains competitive while achieving financial goals.   Key Responsibilities: Analyze market trends, demand patterns, and competitor pricing to recommend optimal room rates. Monitor and evaluate the performance of sales channels and distribution strategies. Develop and implement pricing strategies to maximize revenue. Manage room inventory and availability across various booking platforms. Prepare detailed revenue reports and forecasts for management. Provide insights and recommendations based on data analysis to support decision-making. Work closely with the sales and marketing teams to align promotional strategies with revenue goals. Coordinate with the reservations team to ensure accurate inventory...
May 28, 2026
Full time
Learning & Development Manager
PARKROYAL Penang resort PARKROYAL Penang Resort, Batu Ferringhi, Penang., Batu Ferringhi, Penang
Responsibilities: Conduct training needs analysis, devise and deliver training programs to meet brand standards. Collaborate with Department Heads to implement effective succession planning program. Address individual training and development needs identified from the Management Performance Reviews by either conducting or arranging appropriate training programs. Oversee and communicate hotel traineeship programs. Participate in recognition programs aligned with organization or corporate needs. Prepare the annual L&D Business Plan. Manage the application and maximize the reimbursement of levy from the Human Resources Development Fund. Advise department managers on training and development, emphasizing quality customer service. Assist departmental trainers in planning on-job training plan. Requirements: 3 to 5 years of learning and development experience in the hotel industry. Strong administrative and team playing skills. Familiarity and...
May 26, 2026
Full time
Security Manager
PARKROYAL Penang resort PARKROYAL Penang Resort, Batu Ferringhi, Penang., Batu Ferringhi, Penang, Malaysia
We are seeking a competent and experienced Security Manager to oversee all security operations within our hotel. The role is critical in safeguarding guests, staff, and property, while maintaining a welcoming and safe environment. Key Responsibilities Develop and implement security policies and procedures aligned with hotel standards and legal requirements. Manage and supervise security staff , including recruitment, training, scheduling, and performance evaluation. Monitor surveillance systems and conduct regular patrols to ensure safety across hotel premises. Coordinate emergency response plans for fire, medical incidents, theft, or other crises. Collaborate with hotel management and local authorities to address security concerns and incidents. Conduct risk assessments and implement preventive measures to minimize threats. Prepare incident reports and maintain accurate records of security activities. Oversee access control systems to regulate...