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PARKROYAL Penang resort

  • Batu Ferringhi Beach, George Town, Penang, Malaysia

Pan Pacific Hotels Group is a wholly-owned hotel subsidiary of Singapore-listed UOL Group Limited, one of Asia’s most established hotel and property companies with an outstanding portfolio of investment and development properties.


Based in Singapore, Pan Pacific Hotels Group owns and/or manages more than 40 hotels, resorts and serviced suites including those under development in 24 cities across Asia, Oceania, North America and Europe.


Voted “Best Regional Hotel Chain” by readers in Asia in 2017, Pan Pacific Hotels Group comprises two acclaimed brands: its signature brand, Pan Pacific and its deluxe brand, PARKROYAL. 
Sincerity is the hallmark of Pan Pacific Hotels Group. The Group is known to its guests, partners, associates and owners for its sincerity in people and the sense of confidence which alleviates the stresses of today’s complex world.


Being a young and dynamic company, we have aggressive expansion plans and as such, we are looking for motivated and energetic people to be part of our growing team. If you have a passion for the industry and are driven by the desire to create memorable hotel experiences, Pan Pacific Hotels Group is able to offer you great opportunities as we continue to strengthen our global footprint Why join us? Our purpose is to be a Great Brand, Great Hotel, Great People, Great Relationship. Our values are to work cohesively as a team, make things simple and uncomplicated, enhance our performance and respect and care for our wider community.

May 19, 2025
Full time
Boilerman
PARKROYAL Penang resort PARKROYAL Penang Resort, Batu Ferringhi, Penang., Batu Ferringhi, Penang, Malaysia
Responsibilities: Operate and maintain boilers to ensure uninterrupted production and optimal efficiency. Monitor boiler performance, conduct routine maintenance, and troubleshoot issues promptly. Ensure compliance with safety regulations and meticulous record-keeping. Perform general and emergency repairs and maintenance on all plant and equipment related to boilers. Conduct regular inspections of boilers and other equipment. Document inspections required by government authorities. Schedule and carry out preventative maintenance inspections and repairs. Address any issues promptly to prevent downtime and ensure safety.  Requirements: Hold a valid Boilerman Grade II or I Certificate issued by Suruhanjaya Tenaga Malaysia. Familiarity with boiler operation and maintenance procedures. Proven ability to work independently and take initiative. Self-motivated and able to manage tasks efficiently. Ability to coordinate tasks and...
May 19, 2025
Full time
Lifestyle Manager (Spa Manager)
PARKROYAL Penang resort PARKROYAL Penang Resort, Batu Ferringhi, Penang., Batu Ferringhi, Penang, Malaysia
Responsibilities: Maintain professional standard in grooming and customer service. Build and maintain professional relationship with existing and new clients. Professionally represent the company to the public. Carry out beauty treatments with care and follow company's standard. Equipped with knowledge about the variety of spa services in the market ranging from body treatments, facials, massages, waxing, and manicure/pedicure. Promote and sell products suitable for client's needs. Give excellent and personalised customer service while handling treatments and consultations. Determine and knowledgeable on any promotion/product launches or any new happening.  Maintain hygiene and equipment and sample inventory of products. Acknowledge and respond to customer enquiries, needs, and expectations.   Requirements: Proven work experience as a Spa Manager. Strong administrative and organization skills Familiarity in sales...
May 14, 2025
Full time
Chief Engineer
PARKROYAL Penang resort PARKROYAL Penang Resort, Batu Ferringhi, Penang., Batu Ferringhi, Penang, Malaysia
Responsibilities: Oversees the operation of all relevant technical systems and regular inspection of plants & other technical operation.  Ensures that the preventive maintenance programme is implemented according to schedule. Works out a systematic maintenance plan. To be responsible for the administration and management of M & E services and property management. Oversees the implementation of energy audit and utility conservation measures. Supervises team of technicians in specialized areas. To liaise with local statutory governmental organization with matters pertaining to, including but not limited to, the use of utilities such as water, gas and electricity, licensing, Inspection, testing to satisfy Statutory requirements of all engineering systems. Prepares the annual budget, monitors and controls the expenditure for the expected overall operation costs of the Technical Services Section, especially the replacement of major...
May 14, 2025
Full time
Environmental Safety & Health Manager
PARKROYAL Penang resort PARKROYAL Penang Resort, Batu Ferringhi, Penang., Batu Ferringhi, Penang, Malaysia
Job Description: The Environmental Safety and Health Manager is responsible for developing, implementing, and overseeing the company’s environmental health and safety programs. This role ensures compliance with all local, state, and federal regulations, and promotes a culture of safety within the organization. Key Responsibilities: Create and enforce health and safety policies and procedures to ensure a safe workplace. Identify potential hazards and develop strategies to mitigate risks. Ensure compliance with all relevant health and safety regulations, including OSHA, EPA, and other regulatory bodies. Conduct safety training programs for employees to promote awareness and adherence to safety protocols. Investigate accidents and incidents to determine their causes and recommend preventive measures. Prepare and maintain records of safety inspections, incidents, and training activities. Lead emergency response activities and develop emergency...
May 14, 2025
Full time
Learning & Development Manager
PARKROYAL Penang resort PARKROYAL Penang Resort, Batu Ferringhi, Penang., Batu Ferringhi, Penang, Malaysia
Responsibilities: Conduct training needs analysis, devise and deliver training programs to meet brand standards. Collaborate with Department Heads to implement effective succession planning program. Address individual training and development needs identified from the Management Performance Reviews by either conducting or arranging appropriate training programs. Oversee and communicate hotel traineeship programs. Participate in recognition programs aligned with organization or corporate needs. Prepare the annual L&D Business Plan. Manage the application and maximize the reimbursement of levy from the Human Resources Development Fund. Advise department managers on training and development, emphasizing quality customer service. Assist departmental trainers in planning on-job training plan. Requirements: 3 to 5 years of learning and development experience in the hotel industry. Strong administrative and team playing skills....
May 14, 2025
Full time
Director of Rooms/Resident Manager
PARKROYAL Penang resort PARKROYAL Penang Resort, Batu Ferringhi, Penang., Batu Ferringhi, Penang, Malaysia
Responsibilities: Oversee the daily operations of the rooms division, ensuring smooth and efficient service delivery.   Develop and implement strategies to maximize revenue and minimize costs.   Ensure compliance with all hotel policies, procedures, and safety regulations.   Recruit, hire, train, and develop a high-performing team of staff members.   Motivate and inspire the team to deliver exceptional guest service.   Conduct regular performance reviews and provide coaching and feedback.   Address employee concerns and resolve conflicts promptly and professionally.   Ensure that all guest needs and expectations are met or exceeded.   Respond to guest complaints and feedback in a timely and effective manner.   Implement strategies to enhance the overall guest experience.   Manage the department's budget and control costs.   Monitor...