6 jobs found in batu ferringhi

As a Painter, you will support the Engineering Department to improve the conditions of the hotel through the painting and polishing of all hotel areas. Specifically, a Painter will perform the following tasks to the highest standards: Prepare, paint, and polish work in the hotel rooms and public areas Complete any decorating schedule on time and to the required standard Ensure the safe storage of all paints and solvents Maintain all tools, equipment, and working areas in proper condition Follow all Health and Safety rules within the Department and the hotel Demonstrate exceptional customer service when interacting with Guests

Responsibilities:  Responsible for creating memorable guest experience. Anticipate guest needs and build rapport with customers. Attend to inquiries and handle guest complaints professionally and diligently. Strong upselling skill. Follow up on guest comments to establish solutions appropriate to problems highlighted. Maintain the Front Office information folder with up-to-date information on rates, programmes, special benefit cards, GHA programmes, Pan Pacific Hotels Group details, etc. Continuously strive to meet Front Office objectives, i.e. up-selling, express check-out, guest history preferences etc.    Requirements: Proven experience as a Guest Experience Manager. Fluent in both spoken and written English, Malay and Mandarin is an advantage, knowledge of additional languages is a plus. Computer literacy - Opera PMS, Ms. Office. A customer-oriented and professional attitude. An outgoing personality....

1. Responsible for the day-to day operations within the property maintenance department ensuring plant and equipment operate with the least amount of down time.  2. Maintain the Hotel facility, including the physical building structure, all mechanical, electrical, HVAC systems, LV Switchboard, Chiller plant and related equipment in accordance with energy conversation and preventative maintenance programs.  3. Participates in the overall Engineering Management whilst maintaining a “hands on role”. 4. Provide support and assistance to the Maintenance Chief Engineer as to assist in meeting the strategic goals of department. 5. Control the Maintenance Request System by assigning works to specific trades, supervises proper completion of assigned works and compiles daily work order statistics. 6. Maintain records relating to utility costs throughout the hotel 7. Perform general and emergency repairs and maintenance to all plant and equipment...

Responsibilities: Oversee the daily operations of the rooms division, ensuring smooth and efficient service delivery.   Develop and implement strategies to maximize revenue and minimize costs.   Ensure compliance with all hotel policies, procedures, and safety regulations.   Recruit, hire, train, and develop a high-performing team of staff members.   Motivate and inspire the team to deliver exceptional guest service.   Conduct regular performance reviews and provide coaching and feedback.   Address employee concerns and resolve conflicts promptly and professionally.   Ensure that all guest needs and expectations are met or exceeded.   Respond to guest complaints and feedback in a timely and effective manner.   Implement strategies to enhance the overall guest experience.   Manage the department's budget and control costs.   Monitor...

Your main duties centers on the procedural and personal dimensions as applied in the delivery of the guest experience in the spa, cabanas and hotel rooms. You will: Perform professional spa treatments to guests Follow bookings/allocations of treatment task as per appointment book Sell retails products to guests Follow massage steps according to treatment SOPs Assist in inventories and stock takes

Responsible for the planning, organizing, controlling and directing the work of employees in the Banquet & Staff Cafe Kitchen. Manage the food preparation of all banquets and catering event while ensuring superior quality and consistency at all times. Responsible to develop new menus, prepare, test, taste and control new menu items. Maintain updated and accurate recipes and costing of all dishes prepared for banquet functions. Review the following day's menus and approve the store requisitions for food and supplies needed from various kitchen storerooms. Manage the production of the daily Staff meals as per the hotel’s requirements. Assist the Executive Chef & Executive Sous Chef to manage all departments under his supervision ensuring high standards of food quality and maximizing profitability. Organize inventories and ensure clean, systematic storage of all food items