6 jobs found in batu ferringhi

Responsibilities: Conduct training needs analysis, devise and deliver training programs to meet brand standards. Collaborate with Department Heads to implement effective succession planning program. Address individual training and development needs identified from the Management Performance Reviews by either conducting or arranging appropriate training programs. Oversee and communicate hotel traineeship programs. Participate in recognition programs aligned with organization or corporate needs. Prepare the annual L&D Business Plan. Manage the application and maximize the reimbursement of levy from the Human Resources Development Fund. Advise department managers on training and development, emphasizing quality customer service. Assist departmental trainers in planning on-job training plan. Requirements: 3 to 5 years of learning and development experience in the hotel industry. Strong administrative and team playing skills....

Key Responsibilities Craft and serve creative, high-quality cocktails and beverages. Experiment with innovative drink recipes and presentation techniques. Maintain an extensive knowledge of spirits, mixers, and garnishes. Engage with guests, provide recommendations, and create a memorable experience. Ensure proper handling, storage, and freshness of ingredients. Keep up with industry trends and introduce new mixology concepts. Maintain cleanliness, organization, and efficiency at the bar station. Educate customers on drink selections, pairings, and unique blends. Assist in inventory management and restocking bar supplies. Required Skills & Qualifications Professional experience as a mixologist or bartender. In-depth knowledge of drink crafting, flavor balancing, and presentation. Creativity in developing unique cocktail recipes. Strong customer service and interpersonal skills. Ability to work under pressure in a...

Responsibilities Handling cashiering functions efficiently, ensuring accuracy in transactions. Processing fast and accurate billing for guests. Ensuring all checks are settled before guests leave. Maintaining tally between system records and credit card transactions . Criteria Trustworthiness and accuracy in handling cash. Friendly disposition to enhance guest experience. Fluency in English and Malay is a strong advantage. Ability to work shifts and weekends . Knowledge of POS systems . Basic accounting skills to handle discrepancies. Guest service etiquette , ensuring a seamless experience.

Key Responsibilities Oversee daily bar operations, ensuring smooth service and customer satisfaction. Manage and train bar staff, including scheduling and performance evaluations. Maintain inventory and order supplies to ensure stock availability. Ensure compliance with liquor laws, hygiene, and safety regulations. Develop and update cocktail menus based on market trends and guest preferences. Handle customer complaints and ensure high-quality service standards. Monitor bar profitability, control costs, and optimize revenue. Organize promotional events and activities to drive sales. Collaborate with hotel management to align bar operations with business goals. Required Skills & Qualifications Proven experience in bar management or hospitality leadership. Strong knowledge of cocktails, spirits, and beverage industry trends. Excellent communication, leadership, and problem-solving skills. Ability to manage inventory and...

🛎️ Key Responsibilities Supervise and manage all housekeeping staff including room attendants, laundry personnel, and supervisors Develop and implement cleaning schedules and procedures Conduct regular inspections of guest rooms and public areas Maintain inventory of cleaning supplies, linens, and uniforms Coordinate with front office and maintenance departments for smooth operations Handle guest complaints and requests related to housekeeping Recruit, train, and evaluate housekeeping staff Prepare and manage departmental budgets Ensure compliance with health, safety, and sanitation standards Oversee pest control and hygiene programs Maintain lost-and-found records and procedures   🧠 Skills & Qualifications Strong leadership and organizational skills Excellent communication and interpersonal abilities Attention to detail and...

Job Description: The Environmental Safety and Health Manager is responsible for developing, implementing, and overseeing the company’s environmental health and safety programs. This role ensures compliance with all local, state, and federal regulations, and promotes a culture of safety within the organization. Key Responsibilities: Create and enforce health and safety policies and procedures to ensure a safe workplace. Identify potential hazards and develop strategies to mitigate risks. Ensure compliance with all relevant health and safety regulations, including OSHA, EPA, and other regulatory bodies. Conduct safety training programs for employees to promote awareness and adherence to safety protocols. Investigate accidents and incidents to determine their causes and recommend preventive measures. Prepare and maintain records of safety inspections, incidents, and training activities. Lead emergency response activities and develop emergency...