65 jobs found in Ipoh

Prepare ingredients for cooking, including portioning, chopping, and storing food. Prepare all menu items by strictly following recipes and yield guide. Cook food according to recipes, quality standards, presentation standards and food preparation checklist. Prepares, vegetables, soups, breakfast dishes and other food items. Slices, grind and cooks meats and vegetables using a full range of cooking methods. Have general knowledge of cooking temperatures, making soups & sauces, preparing entrees, vegetable preparation and ala carte cooking. Set-up the station with par stocks of menu items, and prepare the dishes designated for that station. Checks supplies and prep lists and ensures all items are prepped in a timely fashion. Replenishes service lines as needed and restocks and prepares the workstation for the next shift. Job Type: Full-time   Benefits: Health insurance Opportunities for promotion...

Job description: Responsible for overseeing and managing all aspects of housekeeping operations, ensuring a high standard of cleanliness and guest satisfaction. Should have strong leadership skills, excellent organizational abilities, and a proven track record in executive housekeeping roles. Oversee and coordinate the daily activities of the housekeeping team Develop and implement cleaning procedures and standards to maintain a pristine environment Train, motivate, and lead housekeeping staff to deliver exceptional service Conduct regular inspections of guest rooms and common areas to ensure quality standards are met Manage inventory levels of cleaning supplies and equipment, placing orders as needed Collaborate with other departments, such as Maintenance and Front Office, to address facility needs Handle guest complaints or concerns related to housekeeping, striving for quick and effective resolution Create and manage staff schedules to...

Job Description Assigns room attendants or PA attendants their duties and inspects work for conformance to prescribed standards of cleanliness. Investigates complaints regarding housekeeping service and equipment, and takes corrective action. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Coordinates work activities among departments especially between Front Office and Maintenance. Conducts on the job training to explain policies, work procedures, and to demonstrate use and maintenance of equipment. Inventories stock to ensure adequate supplies. To ensure that Guest Profiles are accurately updated and all returnee guests or VIPs listing are highlighted to Executive Housekeeper for further action plan on delighting guest. To monitor rooms status and discrepancies. Performs cleaning duties in cases of emergency or staff shortage.

Responsibility To greet all guest in service oriented manner Maintain positive guest and colleague interactions with good working relationship Meet and greet all guests and assist with their registrations Be familiar with the hotel's products, services and policies Ensure all complaints and requests are immediately resolved and follow through with relevant department.    

Welcome guests with professionalism, warmth, and a genuine sense of hospitality Act as the primary point of contact for guest inquiries, requests, and concerns Ensure smooth check-in and check-out experiences, adhering to hotel standards Anticipate guest needs and provide personalized recommendations and assistance Handle guest feedback, complaints, and service recovery with empathy and efficiency Coordinate with housekeeping, concierge, food & beverage, and maintenance teams to ensure seamless service Maintain accurate guest profiles and preferences in the hotel system Promote hotel services, amenities, and local experiences to enhance guest satisfaction Uphold brand standards, service protocols, and safety policies at all times

Administration ·       Ensure that all the HR policies and procedures outlined are strictly adhered to ·       Ensure that all in-house rules and regulations are adhered to ·       Ensure that all application forms and Team Member files are kept up to date ·       Responsible for checking and issuing office inventory as per the timeline ·       Responsible for updating all data of Team Member movements and data changes into the system ·       Ensure that all HR reports and/or other reports assigned by supervisor are completed within the timeline ·       Liaise with concerned parties to ensure that the payroll is processed accurately and on time ·       Distribute incoming mail/outgoing mail and co-mail to concerned departments on time ·       Ensure that office supply and stationery are well stocked and maintained Employment ·       Assist the supervisor in pre-screening candidates for career interview ·       Screen and prepare relevant documents for...

·       Type and send out correspondences assigned as well as prepare meeting minutes and memos. ·       To trace all correspondences that required feedback and take appropriate actions. ·       Follow-up on insurance claims from the respective department and maintain and update every              month. ·       Follow-up on hotel licenses from MBPP, Bank Negara, Road Tax, and Insurance of the company              car and relevant Ministries; as and when necessary. ·       Update on the legal cases in the WM System as and when necessary as requested by the Director of Finance. ·       Review all maintenance contracts on a timely basis and make a comparison with the previous year. To update the list in the WM System as and when necessary. ·       To prepare Attendance Record for Finance Department staff to be submitted to Payroll before 21st of the following month.  ·       To coordinate and summarize staff annual leave plan and medical leave. ·       Requisition and...

  §    General o   Reads the logbook daily and take action accordingly. o   Provides information regarding the hotel’s facilities & services. o   Ensures to always be informed of VIP in-house and daily functions. o   Handles guest complaints in accordance with service recovery guidelines.   §    Front Desk o   Assigns rooms and checks in/out guests in accordance with established standards. o   Checks guest history of all arrivals on shift and gets familiarized with the information. o   Greets and addresses guests by name.  o   Thanks every guest when they depart. o   Exchanges money for guests in accordance with the hotel’s foreign exchange policy & procedure.   o   Handles the following situations in accordance with hotel policy: §  Early arrivals and late check outs §  Rebate and paid outs §  Refund o   Runs the night audit. o   Post folios and relevant data in the system immediately and accurately.   §    Communications o...

General ·       Handles all telephone calls courteously and efficiently. ·       Knows the food menu/special promotions including preparation times, cooking methods, main ingredient and side dishes. ·       Knows the complete beverage selection including wines, cocktails and daily specials/selling objectives as mentioned in the service briefing. ·       Implements opening and closing duties in accordance with standards. ·       Handles guest complaints in accordance with service recovery guidelines. ·       Liaises with kitchen and bar with regards to special requests.   Outlet Service ·       Sets up outlet and service stations on time before service and according to standards. ·       Keeps service stations clean and complete. ·       Provides service in accordance with service standards. ·       Knows table/seat numbering, takes orders and uses Micros system to input orders. ·       Ensures food & beverage is served at the appropriate time. ·...

General ·       Keeps the kitchen area clean. ·       Prepares food according to recipes and plate presentation standards. ·       Knows how to operate equipment belonging to the kitchen area. ·       Maintains all operating items at established par stock level. ·       Maintains at the highest possible level the equipment cleanliness and repairs of the kitchen area. ·       Assists with controlling the food cost by following standard portioning and portion control. ·       Ensures a clean kitchen, hygienic work procedures and high safety standards ·       Checks all orders for presentation, correctness before they are picked up. Pastry/Bakery ·       Preparation of all kinds of dough. ·       Moulding and baking of bread, rolls, cakes, pies, desserts and other kinds of bread. ·       Decorating and apportioning of desserts in buffet presentations. ·       Prepares all ingredients for baking, measures and mixes according to recipe, bakes cakes and cuts and...

Job Summary ·       All applicants must exhibit an approachable and enthusiastic demeanour through body language, eye contact and verbal dialogue. ·       Responsible for answering all incoming calls in a friendly and effective manner. ·       Exercise proper telephone etiquette and comply with the hotel terminology and Breeze protocol. ·       Must be comfortable and effective at phone sales and up-selling. ·       Confirm reservations for spa services. ·       Assist with group scheduling. ·       Ensure that all treatments areas are professionally maintained in accordance with the guidelines and standards of Breeze. ·       Must stay current on all relevant certifications. ·       All therapists must be approachable and enthusiastic with good: ·       Body language ·       Eye contact ·       Verbal dialogue.   Ensure that all treatments areas are professionally maintained in accordance with the guidelines and standards of Breeze. ·       Must stay...

·       Perform his duties and responsibilities to the highest standard possible. ·       Carry out inspection rounds of all machinery rooms and report any situation that requires attention. ·       Carry out visual inspections of all guest public area sand report defects. ·       Immediately reporting any occurrence or situation that he feels is dangerous or has the potential to cause business interruption to the Manager on Duty. ·       Carry out any task, function or action detailed to him by the Team Leader that may be reasonably expected of him in performance of his duties as a Technician Engineering. ·       Ensure discipline and obedience to all statutory laws and company polices by engineering department team members. ·       Ensure complete compliance to company grooming standards at all times within the engineering department. ·       Ensure all Handymen assigned to him are supervised, taking responsibility for the professional growth and personal welfare....

o    Ensures all guest requests and complaints are handled appropriately adhering to the hotel’s general guidelines for service recovery. o    Ensures all opening and closing duties are implemented in accordance with established standards. o    Follows up on work and maintains logbook. o    Knows and strictly follows all established cleaning procedures. o    Prepares Room/Public Area crew work assignment sheet. o    Reports Monthly Chemical consumption, Monthly Guest Supplies and Amenities usage. o    Knows how to operate/use available Housekeeping machinery’s and chemicals according to established standards. o    Ensures all Front of House and Back of House areas are well maintained, clean and tidy at all times. o    Conducts Quality Room/Public Areas Inspections. o    Maintains proper par stock of inventory items. o    Reports all maintenance deficiencies immediately. o    Assist in other sections of Housekeeping department as and went required based on...

Hiring Room Attendant/Housekeeping Requirement: -Able to travel / Own transport -Ensure the resident is clean and tidy -Room cleaning and tidy up -Daily rubbish collection -Cleaning of window, fan and Maintenance job (when require) What we require from you: -Responsible and courteous -Friendly -Can perform OT when needed -Willing to learn -Have ownership and great attitude Benefit: -Staff allowance -Attractive bonus -KWSP, Socso -Career Development -Accommodation (Based on availability) -More opportunity

Key Responsibilities: Oversee daily operations of the restaurant, ensuring smooth service and high customer satisfaction. Plan and manage staff schedules, ensuring adequate coverage during peak hours. Train, supervise, and motivate staff to deliver excellent service and maintain a positive work environment. Monitor inventory levels, including meat, ingredients, and supplies, and place orders as needed. Ensure compliance with health, safety, and food hygiene standards at all times. Handle customer complaints and feedback professionally, resolving issues promptly. Collaborate and assist kitchen team to maintain food quality and consistency. Have a thorough knowledge and understanding of all food and beverage outlets and cross sell whenever necessary. Support marketing initiatives and organize special events or promotions to attract customers. Portraying professional image and to maintain friendly attitude in serving customer Maintain a clean,...

We are looking for enthusiastic and customer-focused individuals to join our team as Service Crew. As part of the team, you will play a key role in delivering excellent service and ensuring a positive experience for our customers. Responsibilities -Greet and serve customers with a friendly and professional attitude. -Take customer orders accurately and efficiently. -Prepare and serve food and beverages following standard procedures. -Handle cash transactions and operate the point-of-sale (POS) system. -Ensure cleanliness and tidiness of the dining area, counters, and kitchen spaces. -Assist in restocking supplies and maintaining inventory. -Respond to customer inquiries, complaints, or special requests promptly and professionally. -Follow all health, safety, and hygiene regulations. What We Require from You -Customer-Centric: Passionate about delivering great service. -Friendly and Positive: Creates a welcoming atmosphere for customers and colleagues. -Responsible...

We are seeking a hardworking and motivated Chef/Kitchen Helper to join our dynamic kitchen team! You will play a vital role in supporting our chefs, maintaining a clean kitchen environment, and ensuring that high-quality food is prepared and served to our customers.  Responsibilities:  Assist in food preparation, including washing, peeling, chopping, and portioning ingredients.  Support the chef in cooking and plating dishes according to recipes and presentation standards.  Maintain cleanliness and hygiene in the kitchen by washing utensils, equipment, and workstations.  Monitor stock levels and notify the chef about inventory shortages or expired items.  Dispose of kitchen waste safely and efficiently.  Adhere to health, safety, and hygiene regulations.  What we require from...

Hiring: Hotel Front Office / Receptionist Requirements: Own transport Proficient in English and Bahasa Melayu Friendly, outgoing personality Fresh graduates are welcome (Training will be provided) Key Responsibilities: Provide courteous and professional service to guests Handle front desk operations with a focus on guest satisfaction Demonstrate responsibility, ownership, and a positive attitude Willingness to learn and grow within the hospitality industry Benefits: Medical benefits Attractive bonus structure KWSP, Socso contributions Career development opportunities Accommodation (subject to availability) More opportunities for growth

Responsibilities: Answer phone calls and respond to reservation inquiries from various channels. Provide accurate information on room availability, rates, promotions, and policies. Process reservations, modify bookings, and ensure confirmation details are correctly communicated. Assist in daily operational tasks related to reservations. Follow up on reservation discrepancies and short-stay requests from the front desk. Stay informed on hotel contract rates for travel agencies and corporate clients. Check trace reports and resolve outstanding reservation matters. Coordinate with the Reservations Manager, Assistant Reservations Manager, and Reservations Supervisor. Ensure compliance with hotel booking procedures and policies. Required Skills & Qualifications: Proficiency in hotel reservation management software and MS Office applications. Strong problem-solving skills to quickly address guest issues. Availability to work...

Position Overview The Commis II is responsible for assisting in the preparation, cooking, and presentation of food items in accordance with hotel standards. This role supports the Chef de Partie and Sous Chef in daily kitchen operations, ensuring consistency, quality, and hygiene across all dishes. Key Responsibilities Prepare ingredients and mise-en-place for assigned sections. Cook and present dishes according to recipes and hotel standards. Assist in buffet setup, à la carte service, and banquet operations. Maintain cleanliness and organization of workstations and kitchen equipment. Ensure compliance with food safety, hygiene, and sanitation standards. Monitor stock levels, follow FIFO procedures, and assist in requisitioning supplies. Support senior chefs in menu planning and special events. Perform other duties as assigned by Chef de Partie or Sous Chef. Qualifications Diploma/Certificate in Culinary Arts or equivalent....