Housekeeping Supervisor

  • Cititel Express Ipoh
  • Cititel Express Ipoh, Jalan S.P Seenivasagam, Ipoh, Perak, Malaysia
  • Oct 12, 2023
Full time Housekeeping Deparment

Job Description

Job Description

  • Assigns room attendants or PA attendants their duties and inspects work for conformance to prescribed standards of cleanliness.
  • Investigates complaints regarding housekeeping service and equipment, and takes corrective action.
  • Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
  • Coordinates work activities among departments especially between Front Office and Maintenance.
  • Conducts on the job training to explain policies, work procedures, and to demonstrate use and maintenance of equipment.
  • Inventories stock to ensure adequate supplies.
  • To ensure that Guest Profiles are accurately updated and all returnee guests or VIPs listing are highlighted to Executive Housekeeper for further action plan on delighting guest.
  • To monitor rooms status and discrepancies.
  • Performs cleaning duties in cases of emergency or staff shortage.