3 front office deparment jobs found

  §    General o   Reads the logbook daily and take action accordingly. o   Provides information regarding the hotel’s facilities & services. o   Ensures to always be informed of VIP in-house and daily functions. o   Handles guest complaints in accordance with service recovery guidelines.   §    Front Desk o   Assigns rooms and checks in/out guests in accordance with established standards. o   Checks guest history of all arrivals on shift and gets familiarized with the information. o   Greets and addresses guests by name.  o   Thanks every guest when they depart. o   Exchanges money for guests in accordance with the hotel’s foreign exchange policy & procedure.   o   Handles the following situations in accordance with hotel policy: §  Early arrivals and late check outs §  Rebate and paid outs §  Refund o   Runs the night audit. o   Post folios and relevant data in the system immediately and accurately.   §    Communications o...

🛎️ Key Responsibilities Supervise and manage all housekeeping staff including room attendants, laundry personnel, and supervisors Develop and implement cleaning schedules and procedures Conduct regular inspections of guest rooms and public areas Maintain inventory of cleaning supplies, linens, and uniforms Coordinate with front office and maintenance departments for smooth operations Handle guest complaints and requests related to housekeeping Recruit, train, and evaluate housekeeping staff Prepare and manage departmental budgets Ensure compliance with health, safety, and sanitation standards Oversee pest control and hygiene programs Maintain lost-and-found records and procedures   🧠 Skills & Qualifications Strong leadership and organizational skills Excellent communication and interpersonal abilities Attention to detail and commitment to high standards Familiarity with...

The Security Executive is responsible for ensuring the safety and security of guests, employees, and hotel property. This role involves supervising security operations, implementing safety protocols, and coordinating with management to maintain a secure environment that enhances guest confidence and satisfaction. Key Responsibilities Monitor hotel premises to prevent theft, accidents, and unauthorized access. Respond promptly to emergencies, including fire alarms, medical incidents, or security breaches. Operate and maintain CCTV systems and other security equipment. Conduct regular patrols of hotel facilities, including guest floors, parking areas, and back-of-house. Ensure adherence to local laws, hotel policies, and safety regulations. Implement and update emergency response plans (fire drills, evacuation procedures). Maintain accurate incident reports and security logs. rain and guide security staff on protocols and guest interaction. Schedule and oversee...