53 jobs found in Putrajaya

Responsibility  Supervise daily laundry operations and staff.  Ensure all laundry processes meet quality and hygiene standards.  Coordinate with other departments to meet laundry needs.  Monitor and maintain inventory levels of laundry supplies.  Address and resolve any issues in laundry operations.  Maintain and ensure proper functioning of laundry equipment.  Implement cost-saving measures without compromising quality.  Ensure compliance with health and safety regulations.  Develop and update laundry procedures and protocols.  Monitor and report on laundry performance metrics.  Conduct regular inspections of laundry facilities.  Maintain accurate records of laundry operations.  Collaborate with management to improve services.  Ensure timely delivery of clean laundry to departments.  Promote a positive and productive work environment. Requirement...

Responsibilities To maintain Brand Standards and a high standard of service in the Bar, Restaurant and Room Service at all times, ensuring that all guest expectations are exceeded. To promote sales and upsell at all times for both food and beverage items. To ensure that all daily operating and cleaning tasks are carried out on a daily basis. To ensure that all hotel corridors are kept clear from rubbish, glassware and crockery at all times. To be fully conversant with the Hotel Fire and Emergency procedures To ensure a high standard of personal hygiene and appearance at all times Manage corporate and group event bookings for all F&B venues. Handle all inquiries regarding F&B venue booking. Compile contacts and create VIP/Repeat guest data

PA attendant responsibilities include changing towels, making beds and cleaning bathrooms. You will also address clients’ queries and make sure our rooms are fully-stocked, clean and inviting at all times. If you’re interesting in kickstarting your career in the hotel industry, we’d like to meet you. Ultimately, you will ensure a pleasant and comfortable experience for our guests during their stay with us. Change bed linen and make beds Clean hotel lobbies, corridors, elevators, stairways, and public restrooms. Dust, vacuum, sweep, and mop floors. Empty trash bins and replace liners. Clean glass doors, windows, mirrors, and furniture. Replenish restroom supplies (soap, toilet paper, paper towels). Report maintenance issues such as broken lights, plumbing leaks, or damaged furniture. Follow health, safety, and hygiene standards. Respond promptly to guest requests when needed. Assist with setting up public areas for meetings or...

Supervise room attendants and public area attendants. Assign daily cleaning tasks and room allocations. Inspect guest rooms after cleaning. Ensure public areas are clean and presentable. Monitor housekeeping supplies, linens, and amenities. Report and follow up on maintenance issues. Handle guest requests and complaints related to housekeeping. Train new staff on cleaning procedures and standards. Maintain lost-and-found records. Ensure compliance with hygiene, safety, and hotel SOPs. Coordinate with Front Office for room status updates (Vacant Clean, Occupied, Out of Order, etc.). Prepare daily housekeeping reports.

The Front Office Supervisor is responsible for overseeing the daily operations of the front desk, ensuring guest satisfaction, and assisting with employee training and development. Responsibilities: Manage front desk operations, including the check-in/check-out process, guest inquiries, and phone calls Ensure that guests receive exceptional customer service and resolve any issues or complaints Maintain accurate records and reports, including cash handling and room assignments Supervise, train, and coach front desk staff Assist with scheduling and payroll Ensure that all front office equipment and supplies are maintained and in good working order Keep up-to-date with hotel policies, procedures, and promotions Willing to work night shift

1. Handle Reservations Receive booking requests by phone, email, website, travel agents, and online travel agencies (OTAs). Enter reservations accurately into the PMS/IDB system. Confirm bookings with guests. Process amendments, cancellations, and special requests. 2. Check Room Availability Monitor room inventory and availability. Ensure room types and rates are correctly assigned. Prevent overbooking and identify booking discrepancies. 3. Guest Communication Answer inquiries about room rates, facilities, promotions, and hotel policies. Provide accurate information to guests and travel agents. Follow up on pending reservations and confirmations. 4. Coordinate with Other Departments Inform Front Office of VIPs, special requests, and group arrivals. Coordinate with Housekeeping regarding room readiness. Work with Sales on group bookings and contracts. 5. Revenue Support Promote room upgrades and...

Responsibilities Check cash balances and customer exposures prior to authorizing financial transactions, internal and external payments and money market deposits and loans Authorise non-financial transactions, static data requests, address and fee changes, in accordance with regulatory and group policy and internal procedures Assist in the functioning of the Front Office Support team, provide cover in times of absence of other team members, assist in running of daily reports, maintenance of the diary and preparing and distributing of standing orders, assist in the processing of transactions and static data requests ensuring 4-eyes principle is adhered to at all times Check various release queues, payments, money markets, and ensure records are authorized in line with internal and external cut-offs and deadlines Produce and various types of output, valuations, statements and performance reports, swift copies, from the bank’s on-demand system, encrypt and...

§    General o   Reads the logbook daily and take action accordingly. o   Provides information regarding the hotel’s facilities & services. o   Ensures to always be informed of VIP in-house and daily functions. o   Handles guest complaints in accordance with service recovery guidelines.   §    Front Desk o   Assigns rooms and checks in/out guests in accordance with established standards. o   Checks guest history of all arrivals on shift and gets familiarized with the information. o   Greets and addresses guests by name.  o   Thanks every guest when they depart. o   Exchanges money for guests in accordance with the hotel’s foreign exchange policy & procedure.   o   Handles the following situations in accordance with hotel policy: §  Early arrivals and late...

Greet guests warmly upon arrival and departure. Assist guests with loading and unloading luggage. Escort guests to their rooms and explain room features. Deliver guest requests such as extra towels, amenities, or packages. Provide information about hotel facilities, services, and local attractions. Arrange transportation or assist with taxis and valet services. Store and retrieve luggage safely from the luggage room. Handle guest inquiries and direct them to the appropriate department. Maintain the cleanliness and organization of the lobby, entrance, and luggage storage area. Report maintenance issues or suspicious activities to supervisors or security. Assist guests with special needs whenever possible. Thank guests and wish them a pleasant stay upon departure.

Job Description To manage the Front Desk Office functions efficiently, primarily the check-in and check-out procedures, making room reservations, coordinating with other departments to ensure the smooth operation of the department. Key Duties / Responsibilities : Provide a courteous and friendly service at the front desk to customers at all times. Handle all enquiries in a professional manner by recommending the right room, making reservations and providing right information. Coordinating with the Housekeeping and Maintenance Departments to ensure all the rooms and facilities are always clean and well maintained at all times as per the Company's standards. Be well versed in basic computer knowledge in operating Hotel software operating system in ensuring accuracy in all aspects of the work process – Registration, Check-in / out, Payment transactions (deposit, cash and credit card) and Invoicing. Able to handle any complaints in respect to room rates,...

Perdana Kuala Lumpur City Centre (PKLCC) , owned by Permodalan Nasional Berhad and managed by Attana Hotels & Resorts Sdn. Bhd., is currently looking for dynamic and energetic individuals for the following position: Sales Coordinator  To assist the sales department in maximising revenue and bookings. This involves providing support to clients throughout the sales process and being readily available to address inquiries and ensuring the seamless execution of meetings and events. The key goals include driving revenue generation and enhancing market share by supporting the sales team in expanding account share and revenue. Additionally, the hotel sales coordinator aims to ensure guest satisfaction and actively pursue both repeat and new business opportunities, striving to exceed all revenue targets across various areas such as rooms, food, beverage, and room rental.

Perdana Kuala Lumpur City Centre (PKLCC) , owned by Permodalan Nasional Berhad and managed by Attana Hotels & Resorts Sdn. Bhd., is currently looking for dynamic and energetic individuals for the following position: Public Relations Executive To propose on the advertising and promotional activities including branding, positioning, and business development for the company To maintain good rapport with media, corporate companies, government agencies, and suppliers Handling crisis and replying to guest complaint Assist in the event coordination and management Handling all task related to Media, Press Relations, photography and shooting To execute special project/tasks as needed by the organization   Requirements: Possess Diploma or Degree in Mass Communications (Public Relations/ Journalism/ Marketing/ Media/ Business Studies) or equivalent Minimum of 2 years marketing and public relations experience in a similar capacity Fluent in both oral and...

Perdana Kuala Lumpur City Centre (PKLCC) , owned by Permodalan Nasional Berhad and managed by Attana Hotels & Resorts Sdn. Bhd., is currently looking for a dynamic and energetic individuals for the following position: Executive Chef Responsible for the day-to-day supervision of the kitchen total operations To teach all employees on the importance of consistency in food preparation and presentation To monitor all costs and recommended/institute measures to control them in accordance with the annual budgets To instil cleanliness, safety and sanitation habits in all staff To ensure that the Department’s operational budget is in line and that all costs are strictly controlled. Supporting the training function in the role of a coach, reinforcing the department standards and facilitates staffs progress in achieving these standards To ensure that the quality of food and service is maintained as per ISO standards Manage inventory and cost control Knowledgeable...

Perdana Kuala Lumpur City Centre (PKLCC) , owned by Permodalan Nasional Berhad and managed by Attana Hotels & Resorts Sdn. Bhd., is currently looking for young, dynamic and energetic individuals for the following position: Food & Beverage Assistant To assist outlet captain, supervisor and manager in carrying out duties at the coffee house / restaurant. Punctual, efficient and courteous towards guest and to other employees. Responsible for the proper set-up of each table. Familiar with all instructions according to the Food & Beverage Service Procedures. Completes all side work prior to opening and closing of Restaurant. Ensures all Food & Beverages are served in their correct dishes and glasses.

Responsible for supervising, directing and coordinating the activities of room attendants. To ensure the apartments/rooms and surroundings are orderly cleaned and well maintained.

Perdana Kuala Lumpur City Centre (PKLCC) , owned by Permodalan Nasional Berhad and managed by Attana Hotels & Resorts Sdn. Bhd., is currently looking for young, dynamic and energetic individuals for the following position: Guest Service Assistant To handle all guests requests promptly by documenting down the request using the right form and immediately notify the specific department for resolving the issue/requests. To ensure that cashiering followed SOP. To ensure the preparations for all expected arrivals for the day is complete at the beginning of a shift. To key-in all reservations and confirmed through email or fax within the same day. To assist guest in arranging for taxis, travel and tour arrangement and other Concierge related service. To respond promptly to guest requests and resolve any issues or complaints they may have. This may include providing extra amenities, arranging transportation, or addressing maintenance concerns.

Perdana Kuala Lumpur City Centre (PKLCC) , owned by Permodalan Nasional Berhad and managed by Attana Hotels & Resorts Sdn. Bhd., is currently looking for young, dynamic and energetic students for internship placement . Departments available: Housekeeping F&B Front Office Kitchen Maintenance Marketing Human Resource Requirements: Students in Hospitality Management, Maintenance, Culinary Arts or equivalent. Good communication skills.  

Perdana Kuala Lumpur City Centre (PKLCC) , owned by Permodalan Nasional Berhad and managed by Attana Hotels & Resorts Sdn. Bhd., is currently looking for young, dynamic and energetic individuals for the following position: Cook To prepare high quality meals and to practise portion control, quality control, waste control and product preparation techniques. To ensure the cleanliness of the kitchen is in line with food hygiene standards. Prepare food for cooking such as meat, poultry, seafood, fruits and vegetables. Clean food preparation areas and equipment. Receive and store supplies. Ensure kitchen is hygienic and functional.

Perdana Kuala Lumpur City Centre (PKLCC) , owned by Permodalan Nasional Berhad and managed by Attana Hotels & Resorts Sdn. Bhd., is currently looking for young, dynamic and energetic individuals for the following position: Assistant Cook To prepare high quality meals and to practise portion control, quality control, waste control and product preparation techniques. To ensure the cleanliness of the kitchen is in line with food hygiene standards. Prepare food for cooking such as meat, poultry, seafood, fruits and vegetables. Clean food preparation areas and equipment. Receive and store supplies. Ensure kitchen is hygienic and functional. To ensure quality of food for all guests.

Perdana Kuala Lumpur City Centre (PKLCC) , owned by Permodalan Nasional Berhad and managed by Attana Hotels & Resorts Sdn. Bhd., is currently looking for young, dynamic and energetic individuals for the following position: Security Personnel To be properly dress in the complete uniform that has been issued, at all times while on duty. To ensure a neat and tidy appearance at all time. To ensure punctuality and attendance in accordance with the duty roaster. Not to abandon post at any time without the knowledge and prior permission of the supervisor. To receive and return security equipment in good condition and to register the transaction in the record book provided. To use the security equipment issued, only for the effective and efficient performance of their given assignment. Not to misuse the equipment in anyway. To prevent trespass into the area of control. To issue passes to vendors, contractors and visitors. To inspect and highlight and breach or...