Business Development Manager (Corporate)

1.     Business Development & Revenue Delivery

·       Develops and executes sales plans for the corporate segment.

·       Identifies new business opportunities and monitors conversion potential.

·       Maintains accurate client databases and prepares regular sales and market reports.

·       Supports initiatives that optimise revenue performance and venue utilisation.

2.     Client Relationship Management

·       Builds and sustains long-term client relationships to drive repeat business and retention.

·       Provides timely, customised responses and solutions to client requests.

·       Engages with industry networks to secure new event opportunities.

·       Ensures high service standards throughout the client engagement lifecycle.

3.     Planning & Implementation

·       Prepares and implements business development plans aligned to revenue goals.

·       Coordinates with the Client Relationship team to develop proposals and contracts.

·       Manages event bookings, payments, and contractual requirements accurately.

·       Supports operational planning to ensure delivery feasibility and cost-effectiveness.

4.     Monitoring, Measuring & Compliance

·       Tracks competitor activities, market trends, and emerging business opportunities.

·       Monitors safety, health, and compliance indicators relevant to business development.

·       Maintains accurate records of client interactions, proposals, and contracts.

·       Ensures adherence to policies, procedures, and organisational governance frameworks.

5.     Reporting & Continuous Improvement

·       Contributes to departmental statistics, planning, and policy improvements.

·       Escalates operational, client, or service-related issues to senior management.

·       Supports continuous improvement initiatives to enhance organisational performance.

·       Ensures compliance with ethical conduct, ABMS requirements, and anti-bribery standards.