31 jobs found in Putrajaya

Take orders for and serve all food and beverage requests, using suggestive selling techniques. Clear tables during service Control guest checks and secure proper payment Ensure station and table set-ups are complete and perform various side duties as assigned by the Outlet Supervisor. Maintain proper condition and cleanliness of dining areas and servicing equipment.

You will be the one of the first members of staff that a guest will meet, you set the example for the rest of the hotels services. Politeness, courtesy and professionalism must be shown at all times. You must be able to reply to any guest questions in practical and straight manner. 1. To report punctually wearing the correct hotel uniform and name tag at all times. 2. To provide a courteous and professional service at all service. 3. To be constantly aware of the room situation and to strive to obtain maximum occupancy. 4. To maintain an atmosphere of tranquility at the Front Desk. 5. To attend to all guests who approach the Front Desk, immediately, cordially and with a smile. 6. To attend to hotel guests in the procedure of registering, enquiries, key handling, messages and all related matters. 7. To register the guests promptly ensuring that they are provided with all necessary information. 8. To enter all guests folios into the computer immediately and...

Be punctual at work, 10 minutes ahead of schedule, efficient and assume at all times a pleasing courteous and helpful attitude towards guests.  During the course of service he is not to speak a loudly to another colleague or joke around.  Constantly strives hard to give excellent and friendly service.  Greet guests on arrival with a broad smile.  Promptly relay any Customers complaints irregardless of how minor it may seem as feedback or for action.  Be always well groomed and neatly dressed in the prescribed uniform and does not wear any jewellery while on duty.  Always be aware of his working schedule assigned on the duty roster. Required to be punctual reporting to work or otherwise to provide adequate advance notice due to unforeseen circumstances whereby he is not able to adhere to the schedule provided.  Never use equipment for any purpose for which it is not intended either by house rules or custom.  Required to be familiar with the selected menu and the following...

Job Overview: The Housekeeping Attendant is responsible for maintaining the cleanliness and upkeep of guest rooms, public areas, and linen rooms while ensuring high standards of hygiene and guest satisfaction. Rooms 1. Prepare housekeeping forms necessary in the performance of their duties, responsibilities and ready for daily morning briefing 15 minutes before starting their shift. 2. Clean and service guestrooms and bathrooms to meet the standards Hotel. 3. Remove all room service trays and services equipment to the pantry for collection by room service waiters. 4. Remove all wastepaper and disposed materials from guestrooms on the floor and take them to the waste disposal area. 5. Empty and wash ashtrays. Do not throw cigarette butts into the toilet bowl. 6. Make up the bed. Any linen that is stained or torn should be tied in a knot and sent to the Linen Room separately. 7. Shake blankets, sheets, pillowcases so...

1. F&B Operations Support: Assist in daily restaurant, bar, and banquet operations. Support in setting up dining areas, buffet stations, and event setups. Ensure high standards of food presentation and service quality. Learn and apply standard operating procedures (SOPs) for F&B service. 2. Customer Service & Guest Relations: Greet and assist guests in a professional and friendly manner. Handle guest inquiries and provide recommendations on menu items. Assist in resolving guest complaints and ensuring a positive dining experience. 3. Inventory & Cost Control: Assist in stock monitoring and inventory management. Learn about supplier coordination and order placements. Support cost control efforts by minimizing waste and ensuring efficient use of resources. 4. Event & Banquet Assistance: Help in coordinating and setting up banquet events and catering services. Work closely with kitchen and...

Job Overview: The Tourism & Hospitality Management Intern will gain hands-on experience in hotel operations, focusing on front office, food & beverage, and housekeeping. This internship provides an opportunity to develop customer service and operational skills while learning the daily functions of a 4-star hotel. Key Responsibilities: 1. Front Office Operations: Assist in guest check-in and check-out processes. Handle guest inquiries and provide concierge services. Support administrative tasks such as reservation management. Ensure a smooth and welcoming guest experience. 2. Food & Beverage Assistance: Assist in restaurant and in-room dining services. Support buffet setups and ensure service standards. Learn food presentation and basic beverage handling. Maintain hygiene and cleanliness in dining areas. 3. Housekeeping & Guest Services: Understand housekeeping standards and assist in room...

Job Summary: The Storekeeper is responsible for managing and maintaining all housekeeping and laundry inventories, ensuring that stock levels are maintained according to the hotel’s standards and operational needs. This role requires strict attention to detail in receiving, issuing, recording, and monitoring all housekeeping supplies and amenities to support smooth daily operations. Key Responsibilities: 1.    Ensure timely issuance and replenishment of guest room supplies, and ensure all housekeeping inventory is properly managed and updated in the system. 2.    Maintain proper control of all housekeeping and laundry inventories. 3.    Prepare daily, weekly, and monthly inventory reports for review by the Head of Department (HOD). 4.    Check the quality, quantity, and expiry dates of all guest room items. 5.    Verify that all items received match the purchase order and...

1. Develop and implement strategic public relations and marketing communications plans to enhance the brand image and reputation of hotel. 2. Create compelling content for press releases, media pitches, articles, postings on social media platforms, and other communication channels to effectively promote the hotel's offerings, achievements, events, and initiatives. 3. Establish and maintain strong relationships with media representatives, industry influencers, and key stakeholders. 4. To maximize media coverage and secure positive publicity opportunities. 5. Act as the primary point of contact for media inquiries, interview requests, and crisis communications. 6. Timely and accurate responses. 7. Develop and maintain a comprehensive media database, including relevant contacts and outlets, to facilitate. 8. Targeted and effective media outreach. 9. Collaborate with the marketing team to align public relations efforts with overall marketing strategies. 10....

Responsibilities: Prepare quotation, proforma invoice, room & function room blocking. Assist in handling calls, emails and messages. Upselling additional services to clients to maximize revenue. Coordinate and implement all operations matters with the sales, marketing & design team Data key-in, filing, recording, etc. Requirements: Possess Degree/ Diploma or other relevant qualification(s). Fresh graduates are encouraged to apply. Candidate with working experience is added advantage. Able to communicate in Bahasa Malaysia & English. Additional languages will be an added advantage. Ability to work well independently as well as within a team. Good working knowledge of Microsoft Office (Excel, Word). Good time management, able to manage and oversee multiple projects simultaneously. Dedicated and hardworking with interest in event management and planning.

We are looking to hire an experienced housekeeping supervisor to oversee all duties performed by our housekeeping staff. The housekeeping supervisor’s responsibilities include assigning tasks to the housekeeping staff, identifying and reporting cases of tardiness, and monitoring cleaning supplies. You should also inform management of any equipment or furniture in need of repair or replacement and ensure that the housekeeping staff complies with all safety and sanitation policies. Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met. Investigating and addressing complaints regarding poor housekeeping service. Providing training to the housekeeping staff. Regularly taking inventory of cleaning supplies and ordering stock as needed. Performing various cleaning duties in instances of staff shortages. Housekeeping Supervisor Requirements: Proven housekeeping or hospitality...

You will be the one of the first members of staff that a guest will meet, you set the example for the rest of the hotels services. Politeness, courtesy and professionalism must be shown at all times. You must be able to reply to any guest questions in practical and straight manner. 1. To report for duty punctually wearing the correct employee fashion and name badge at all times. 2. To greet and seat guests according to standards set in the departmental operation manual. 3. To do side duties as assigned on a daily basis by the Captain or Outlet Head. 4. To serve food and beverage to guests according to established performance standards. 5. To handle guest enquiries in a courteous and efficient manner. 6. To provide a courteous and professional service at all times. 7. To maintain a good working relationship with colleagues, and all other departments. 8. To have a complete understanding of and adhere to the hotel’s policy relating to fire , hygiene ,...

Responsibilities: Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food. Requirements: High school or equivalent, preferably from a professional culinary school. At least 2 years kitchen cooking and cold dish making experience. Able to consume all products and ingredients reasonably....

Main Duties •    Works with the Head Chef to ensure smooth and efficient kitchen operations.     •    Assists the Head Chef with their tasks and takes charge in their absence.     •    Collaborates with the Head Chef to build and develop a well-functioning kitchen team.     •    Assists the Head Chef with ordering items for kitchen operations.     •    Helps staff with monthly inventory of all stored items.     •    Addresses in-house guest requests and inquiries.     •    Manages restaurant and kitchen operations in the absence of the Head Chef.     •    Trains new staff, including Commis and Kitchen Helpers, to maintain high standards.     •    Ensures consistency in food presentation.     •    Oversees the preparation, cooking, and...

Location: The Kuala Lumpur Journal Hotel, Bukit Bintang   About Us: The Kuala Lumpur Journal Hotel is a vibrant, 4-star boutique hotel in the heart of Bukit Bintang. We’re seeking an enthusiastic Sales Manager to join our team!   Responsibilities: • Conduct proactive sales calls and telemarketing efforts to generate new business leads • Build and maintain relationships with potential clients to grow our client base • Identify and pursue sales opportunities to meet revenue targets • Stay informed of industry trends to ensure a competitive sales approach   Requirements: • We are looking for someone with a strong passion for sales and the drive to succeed as a “sales hunter”  • Excellent communication and interpersonal skills • Strong organizational skills and attention to detail • Ability to work independently and in a team setting •  Possess own...

Key Responsibilities: - Conduct sales calls to generate new leads and secure event bookings. - Build and maintain strong relationships with existing and potential clients. - Assist in preparing proposals, quotations, and event packages. - Work closely with the operations team to ensure smooth event execution. - Achieve monthly and quarterly sales targets. - Stay updated on industry trends and competitor activities. Requirements: - Open to fresh graduates with a passion for sales and events. - Must possess own transport and valid driving license. - Strong communication and interpersonal skills. - Self-motivated, target-driven, and able to work independently. - Willing to make outbound calls and meet clients in person.

Job Summary: The Sales & Marketing Admin is responsible for providing administrative, sales, and marketing support to the department. This includes managing sales documentation, coordinating marketing activities, handling reservation calls, and ensuring smooth day-to-day operations to support business growth and guest satisfaction. Key Responsibilities: 1. Administrative Support Prepare quotations, contracts, proposals, and other related sales documents. Maintain and update customer databases, filing systems, and sales records. Handle correspondence, phone calls, and emails related to sales and marketing matters. Assist in scheduling appointments, meetings, and client visits for the team. 2. Sales Coordination Support the team in processing bookings, follow-ups, and payment coordination. Track and compile monthly sales reports, performance summaries, and market updates. Coordinate with...

The Kuala Lumpur Journal Hotel is seeking a friendly and professional Guest Relations Officer to join our team. The ideal candidate must be fluent in both Mandarin and English, with a passion for providing exceptional guest service. As a Guest Relations Officer, you will be the first point of contact for our guests, ensuring they have a memorable and enjoyable stay. Key Responsibilities: - Greet and welcome guests upon their arrival. - Provide information about the hotel, available rooms, rates, and amenities. - Handle guest check-ins and check-outs efficiently and accurately. - Address and resolve guest complaints and requests in a timely manner. - Maintain an up-to-date knowledge of hotel services and local attractions. - Assist guests with reservations, transportation, and other concierge services. - Ensure guest satisfaction by anticipating and addressing their needs. - Maintain a high level of professionalism and courtesy at all times. - Coordinate with other departments to...

Main Duties - Familiarize with the hotel system to make reservations and perform check-in/check-out - Welcome guests upon their arrival and assign rooms - Provide information about our hotel’s facilities and amenities - Respond to guests’ complaints in a timely and professional manner - Liaise with housekeeping & maintenance team to ensure all rooms are clean, tidy, fully-furnished & intact to accommodate guests’ needs - Confirm reservations and arrange personalized services for VIP customers - Collect payments and handle different forms of payments (cash, debit card, credit card, virtual credit card) - Employees are required to be responsible for cash balance before and after their shift - Employees are required to be able to work shifts (morning, afternoon, & night) - Upsell additional facilities and services, when appropriate maintain updated records of bookings and payments

Job Summary: The Property Assistant is responsible for assisting in the daily operations and administration of multiple properties under the management. This includes monitoring property conditions, coordinating maintenance, manage any related matters to tenant, preparing tenancy agreements, and ensuring all rental collections and documentation are up to date.   Key Responsibilities: Assist in managing several properties, ensuring all are well-maintained and operational. Conduct regular inspections of properties, units, and common areas to ensure cleanliness and functionality. Coordinate with contractors, maintenance teams, and service providers for repairs and upkeep. Ensure compliance with building and safety regulations. Assist in the preparation, renewal, and termination of tenancy agreements. Update and maintain tenant records, rental rates, and lease documentation. Monitor rental collection and issue reminders for overdue payments....

*Job Description:*    1. Under the general guidance and supervision of the F&B Manager / Asst. Banquet Manager, within the limits of established Acappella Suite Hotel, policies and procedures and F&B Manual, responsible for all aspects of banqueting & No 8 Restaurant service and set-up.   2. Assist the F&B Manager and Asst. Banquet Manager supervising a team of service staff comprising waiters / waitresses in providing food and beverage service to guests of the hotel. In achieving the level of excellence, to ensure that the discipline of the staff under him is maintained and that they are adequately trained and directed. Has to have a good knowledge of all the food prepared at the hot and cold areas of the No 8 Restaurant at banquet events. During his shift, to help with the service.    *Duties* :  3. Supervises the functions of all banqueting department employees. 4. Controls and analyse on an on-going basics...