27 jobs found in Kepala Batas

1.0                Job Summary The Sales Coordinator is responsible for supporting the sales team in planning, organizing, and executing sales and marketing activities to drive bookings and revenue for the resort. This role involves coordinating between various departments to ensure a seamless guest experience and maintaining strong relationships with clients and vendors. 2.0               Key Responsibilities Sales Support: Assist the Sales Manager with the development and implementation of sales strategies and campaigns. Prepare and distribute sales materials and presentations to potential clients. Schedule and coordinate sales meetings, site visits, and client events. Guest Management: Serve as the main point of contact for prospective and existing guest, addressing inquiries and providing information about...

1.0               Job Summary The Butler is responsible for delivering exceptional, personalized service to guests, ensuring their stay is comfortable, memorable, and exceeds expectations. This role involves anticipating guests' needs, providing concierge services, and maintaining the highest standards of hospitality. 2.0               Key Responsibilities Guest Welcome and Orientation: Greet guests upon arrival and provide a warm, personalized welcome. Escort guests to their rooms, assist with luggage, and provide an overview of room amenities and resort facilities. Personalized Service: Anticipate and fulfill guest needs, preferences, and requests promptly. Provide personalized recommendations for dining, activities, and local attractions. Handle special requests, such as arranging for in-room dining, spa...

1.0               Job Summary A Graphic Designer creates visual content to communicate messages. They use typography, imagery, color, and layout techniques to produce designs for various media such as websites, advertisements, magazines, posters, social media, and corporate identity materials. The role requires a mix of creative and technical skills to bring concepts to life and ensure they align with brand guidelines. 2.0               Key Responsibilities Conceptualization and Design: Develop creative concepts and designs for various projects, including digital and print media. Collaborate with guests or internal teams to understand project scope and objectives. Branding and Identity: Create and maintain brand identities, including logos, color schemes, and style guides. Ensure consistency across all design projects...

Position Summary The Audio Visual (AV) Technician is responsible for setting up, operating, maintaining, and troubleshooting audio, video, lighting, and multimedia systems for events, meetings, conferences, and daily operations. The role ensures all AV equipment functions smoothly and provides technical support to deliver high-quality presentations and guest experiences. Key Responsibilities 1. Setup & Operation Set up, test, and operate AV equipment including projectors, LED screens, sound systems, microphones, mixers, speakers, lighting, video conferencing tools, and playback devices. Prepare meeting rooms, ballrooms, and event venues according to event requirements. Conduct sound checks, video tests, and ensure optimal lighting and audio balance before every event. 2. Technical Support Provide on-site AV support during events, meetings, and live presentations. Assist presenters, guests, and staff with...

1.0               Job Summary The Kitchen Steward is responsible for maintaining the cleanliness and organization of the kitchen, ensuring all kitchen equipment, utensils, and dishes are clean and properly stored. The role also involves waste management and assisting in kitchen operations as needed. 2.0               Key Responsibilities Cleaning and Sanitizing: Clean and sanitize kitchen equipment, utensils, dishes, and surfaces. Ensure all work areas, including floors, are clean and free from debris. Wash and sanitize pots, pans, and other cooking implements. Operate and maintain dish washing machines. Waste Management: Collect and dispose of kitchen waste appropriately. Separate recyclables and non-recyclables according to company policies. Ensure trash bins are clean and emptied regularly....

Job Summary The Sales Executive is responsible for generating sales leads, building relationships with clients, and promoting the company’s products and services to achieve revenue targets. This role involves identifying business opportunities, managing client accounts, and ensuring customer satisfaction through professional and efficient service. Key Responsibilities 1. Sales & Business Development Identify new business opportunities through research, networking, and proactive sales calls. Promote hotel/resort products, packages, and services to corporate clients, travel agents, and groups. Conduct regular sales visits, presentations, and follow-ups to convert potential leads into confirmed bookings. Assist in developing and implementing sales strategies to achieve monthly and annual revenue goals. Participate in marketing and promotional activities to increase brand visibility and sales. 2. Client...

Job Summary: The Guest Service Assistant (GSA) serves as the first and main point of contact for hostel guests, ensuring an exceptional guest experience from arrival to departure. This role is key in delivering high-quality service, managing daily front desk operations, and assisting with the smooth running of the hostel’s services. The GSA is expected to be knowledgeable, approachable, and responsive to all guest needs and operational requirements. Key Responsibilities: 1. Front Desk Operations Greet guests warmly and professionally upon arrival and departure. Manage check-in and check-out procedures efficiently, ensuring accuracy of guest information and room assignments. Prepare and issue room keys, explain hostel policies, and answer questions regarding facilities and services. Maintain a clean and presentable reception area at all times. 2. Reservations and Administration Manage online and walk-in...

Job Summary: The Security Guard is responsible for maintaining a safe and secure environment for guests, employees, and property. This includes monitoring premises, preventing unauthorized access, responding to emergencies, and ensuring adherence to safety and security protocols at all times. 1. Safety and Security Monitoring Patrol assigned areas (inside and outside the premises) to prevent and detect signs of intrusion, theft, or vandalism. Monitor CCTV systems and alarm panels for unusual activities. Ensure that all security checkpoints, doors, and windows are properly locked and secured. Check and record all incoming and outgoing personnel, visitors, vehicles, and materials as per company policy. Maintain high visibility in public areas to deter potential disturbances or misconduct. 2. Incident Response and Reporting Respond promptly to alarms, emergencies, and suspicious activities. Intervene...

Job Summary The Sales Manager is responsible for driving revenue growth by developing and executing sales strategies that attract new business and maintain strong relationships with existing clients. This role involves managing corporate accounts, group bookings, events, and partnerships to achieve the property’s sales and revenue targets. Key Responsibilities 1. Sales & Revenue Generation Develop and implement effective sales strategies to achieve revenue goals across all market segments (corporate, leisure, group, MICE, etc.). Identify and secure new business opportunities through proactive sales calls, networking, and client relationship management. Achieve monthly and annual sales targets set by the management. Manage and monitor sales activities, ensuring an optimal mix of business for maximum revenue and profitability. 2. Client Relationship Management Build and maintain long-term relationships...

Position Summary The Human Resources Manager is responsible for overseeing all aspects of human resources practices and processes to ensure the effective management of the organization’s workforce. This includes recruitment and staffing, performance management, training and development, compensation and benefits, employee relations, compliance with labor laws, and HR policy development. The HR Manager plays a critical role in aligning HR strategies with business goals to foster a positive work environment and organizational growth. Key Responsibilities 1. Recruitment & Staffing Develop and implement effective recruitment strategies to attract and retain qualified candidates. Manage the end-to-end recruitment process, including job postings, interviews, selection, and onboarding. Collaborate with department heads to understand workforce requirements. 2. Employee Relations & Engagement Foster a positive...

1.0               Job Summary The Spa Therapist administers professional massage and body treatments to our guests. They must have a thorough knowledge of numerous massage modalities, posses a general understanding of body treatments and be willing to train in our spa’s specific massage and body treatment offerings. They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide wellness solutions to meet the needs of our guests. 2.0               Key Responsibilities Client Consultation: Conduct thorough consultations with clients to understand their specific needs, preferences, and any health conditions. Recommend appropriate treatments and products based on the client’s needs and goals. Treatment Services: Provide a variety of spa...

Key Responsibilities Payroll Administration Prepare and process monthly payroll accurately and within the stipulated timeline. Verify attendance, overtime, shift allowances, incentives, commissions, deductions, unpaid leave, and other payroll-related data. Ensure salary payments are processed accurately through the bank. Generate and distribute payslips to employees. Maintain payroll records and ensure confidentiality of employee information. Statutory Compliance Process and submit monthly statutory contributions, including: EPF (KWSP) SOCSO (PERKESO) EIS PCB (Monthly Tax Deduction) Ensure compliance with the Employment Act 1955 and other relevant labour laws. Prepare payroll reports for audits and government authorities when required. Leave & Attendance Management Monitor employee attendance, leave records, public holidays, and rest days. Verify attendance records from the time attendance system....

Key Responsibilities Training & Development Identify training needs through performance reviews, departmental requests, and organizational objectives. Develop and implement the annual training calendar and learning initiatives. Coordinate internal and external training programmes, workshops, seminars, and certification courses. Organize orientation and onboarding programmes for new employees. Prepare training materials, presentations, manuals, and learning resources. Conduct selected in-house training sessions where appropriate. Monitor employee participation and training effectiveness. Training Administration Maintain accurate training records, attendance, certificates, and employee learning history. Update training information in the Human Resource Information System (HRIS). Prepare monthly and annual training reports for management. Monitor departmental training hours and compliance with company requirements. Manage training...

- Preparing classic and creative cocktails, wines, beers, and non-alcoholic drinks according to recipes. - Greeting guests, taking orders, providing recommendations, and ensuring a welcoming atmosphere. - Maintaining cleanliness of the bar area, washing glassware, restocking, and organizing supplies. - Operating POS systems, processing payments, handling cash, and reconciling daily receipts. - Supporting room service beverage requests and coordinating with other departments

Responsibilities: Answer phone calls and respond to reservation inquiries from various channels. Provide accurate information on room availability, rates, promotions, and policies. Process reservations, modify bookings, and ensure confirmation details are correctly communicated. Assist in daily operational tasks related to reservations. Follow up on reservation discrepancies and short-stay requests from the front desk. Stay informed on hotel contract rates for travel agencies and corporate clients. Check trace reports and resolve outstanding reservation matters. Coordinate with the Reservations Manager, Assistant Reservations Manager, and Reservations Supervisor. Ensure compliance with hotel booking procedures and policies. Required Skills & Qualifications: Proficiency in hotel reservation management software and MS Office applications. Strong problem-solving skills to quickly address guest issues. Availability to work...

Responsibilities: Develop visually compelling designs for print and digital platforms, ensuring brand consistency Ensure all designs and visual elements align with the company's brand guidelines Work closely with the marketing team to maintain a consistent visual identity across various channels Collaborate with cross-functional teams to understand design requirements and deliver creative solutions Any other projects/duties as and when assigned by Director, Sales & Marketing and/or Marketing & Communication Manager  Requirements: Able to communicate well in English and mandarin, both written and spoken Any other projects/duties as and when assigned by Director, Sales & Marketing and/or Marketing & Communication Manager Create engaging marketing collateral, including brochures, banners, social media graphics, and other promotional materials To have video editing skills using motion graphics, visual effects, and other...

Key Responsibilities Oversee daily bar operations, ensuring smooth service and customer satisfaction. Manage and train bar staff, including scheduling and performance evaluations. Maintain inventory and order supplies to ensure stock availability. Ensure compliance with liquor laws, hygiene, and safety regulations. Develop and update cocktail menus based on market trends and guest preferences. Handle customer complaints and ensure high-quality service standards. Monitor bar profitability, control costs, and optimize revenue. Organize promotional events and activities to drive sales. Collaborate with hotel management to align bar operations with business goals. Required Skills & Qualifications Proven experience in bar management or hospitality leadership. Strong knowledge of cocktails, spirits, and beverage industry trends. Excellent communication, leadership, and problem-solving skills. Ability to manage inventory and control costs...

The F&B Cashier is responsible for handling guest transactions in the hotel’s food and beverage outlets. This role ensures accurate billing, smooth payment processes, and excellent customer service, contributing to the overall dining experience. Responsibilities Handling cashiering functions efficiently, ensuring accuracy in transactions. Processing fast and accurate billing for guests. Ensuring all checks are settled before guests leave. Maintaining tally between system records and credit card transactions. ·         Greet guests warmly and assist with inquiries about menus, promotions, or billing. ·         Coordinate with servers and kitchen staff to ensure smooth service. ·         Resolve billing disputes or guest concerns professionally. ·         Maintain cleanliness and organization of cashier stations. ·         Ensure compliance with hotel financial policies and procedures. ·         Work closely with F&B team members to support overall...

Job Summary: The Revenue Analyst is responsible for analyzing and interpreting data to optimize revenue and profitability for the hotel. This role involves monitoring market trends, evaluating pricing strategies, and managing inventory to ensure the hotel remains competitive while achieving financial goals.   Key Responsibilities: Analyze market trends, demand patterns, and competitor pricing to recommend optimal room rates. Monitor and evaluate the performance of sales channels and distribution strategies. Develop and implement pricing strategies to maximize revenue. Manage room inventory and availability across various booking platforms. Prepare detailed revenue reports and forecasts for management. Provide insights and recommendations based on data analysis to support decision-making. Work closely with the sales and marketing teams to align promotional strategies with revenue goals. Coordinate with the reservations team to ensure accurate inventory...

·       Type and send out correspondences assigned as well as prepare meeting minutes and memos. ·       To trace all correspondences that required feedback and take appropriate actions. ·       Follow-up on insurance claims from the respective department and maintain and update every              month. ·       Follow-up on hotel licenses from MBPP, Bank Negara, Road Tax, and Insurance of the company              car and relevant Ministries; as and when necessary. ·       Update on the legal cases in the WM System as and when necessary as requested by the Director of Finance. ·       Review all maintenance contracts on a timely basis and make a comparison with the previous year. To update the list in the WM System as and when necessary. ·       To prepare Attendance Record for Finance Department staff to be submitted to Payroll before 21st of the following month.  ·       To coordinate and summarize staff annual leave plan and medical leave. ·       Requisition and...