Identify training needs through performance reviews, departmental requests, and organizational objectives.
Develop and implement the annual training calendar and learning initiatives.
Coordinate internal and external training programmes, workshops, seminars, and certification courses.
Organize orientation and onboarding programmes for new employees.
Prepare training materials, presentations, manuals, and learning resources.
Conduct selected in-house training sessions where appropriate.
Monitor employee participation and training effectiveness.
Training Administration
Maintain accurate training records, attendance, certificates, and employee learning history.
Update training information in the Human Resource Information System (HRIS).
Prepare monthly and annual training reports for management.
Monitor departmental training hours and compliance with company requirements.
Manage training schedules, venues, logistics, and equipment.
HRD Corp & Compliance
Coordinate and administer all matters related to HRD Corp grants and claims.
Ensure training programmes comply with HRD Corp guidelines and company policies.
Prepare and submit the necessary documentation for grant applications and reimbursement claims.
Liaise with training providers, consultants, and government agencies.
Performance & Talent Development
Support the performance appraisal process by identifying development needs.
Assist in succession planning and talent development initiatives.
Coordinate leadership development and career progression programmes.
Monitor individual development plans (IDPs) and training completion.
Employee Engagement
Organize employee engagement programmes that promote continuous learning.
Coordinate wellness, team-building, and knowledge-sharing activities.
Promote a culture of continuous improvement and lifelong learning.
Budget & Vendor Management
Assist in preparing and monitoring the annual training budget.
Source and evaluate external training providers.
Negotiate training quotations and coordinate vendor arrangements.
Ensure training activities are delivered within budget.
Reporting
Prepare monthly, quarterly, and annual training reports.
Analyse training effectiveness using feedback, assessments, and performance indicators.
Recommend improvements to learning and development programmes.
HR Support
Support recruitment, onboarding, employee engagement, and other HR initiatives when required.
Assist in maintaining HR policies and procedures related to learning and development.
Perform any other duties assigned by the Human Resources Manager.
About Bertam Resort Penang
Bertam Resort & Water Park is a contemporary destination themed after Moorish Architecture, featuring a sprawling Moroccan-themed water park spread over 5 acres. Our resort offer a variety of enticing amenities, including a spa village with 14 luxurious spa villas with private pools, and 296 lavish room.
Ideal for both leisure and business, Bertam Resort provides a unique and immersive experience, blending the thrill of the water park with the comfort of the hotel and the relaxation of the spa, inviting guest to return for more.