Bertam Resort Penang

1.0               Job Summary The Spa Therapist administers professional massage and body treatments to our guests. They must have a thorough knowledge of numerous massage modalities, posses a general understanding of body treatments and be willing to train in our spa’s specific massage and body treatment offerings. They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide wellness solutions to meet the needs of our guests. 2.0               Key Responsibilities Client Consultation: Conduct thorough consultations with clients to understand their specific needs, preferences, and any health conditions. Recommend appropriate treatments and products based on the client’s needs and goals. Treatment Services: Provide a variety of spa...

Job Summary The Housekeeping Coordinator is responsible for providing administrative and purchasing support to the Housekeeping Department. The role ensures efficient management of departmental documentation, staff attendance records, overtime monitoring, inventory control, purchasing activities, and operational reporting while supporting the Executive Housekeeper in achieving departmental objectives. Key Responsibilities Administration & Documentation Maintain all housekeeping records, filing systems, and departmental documentation. Prepare daily, weekly, and monthly departmental reports. Record and update housekeeping staff attendance, leave, medical leave, and absenteeism records. Monitor staff overtime and prepare monthly overtime summaries for payroll processing. Assist in preparing staff duty rosters and manpower schedules. Maintain training records, disciplinary records, and employee files within the department. Prepare meeting minutes...