Job Description

Job Summary

The Housekeeping Coordinator is responsible for providing administrative and purchasing support to the Housekeeping Department. The role ensures efficient management of departmental documentation, staff attendance records, overtime monitoring, inventory control, purchasing activities, and operational reporting while supporting the Executive Housekeeper in achieving departmental objectives.

Key Responsibilities

Administration & Documentation

  • Maintain all housekeeping records, filing systems, and departmental documentation.
  • Prepare daily, weekly, and monthly departmental reports.
  • Record and update housekeeping staff attendance, leave, medical leave, and absenteeism records.
  • Monitor staff overtime and prepare monthly overtime summaries for payroll processing.
  • Assist in preparing staff duty rosters and manpower schedules.
  • Maintain training records, disciplinary records, and employee files within the department.
  • Prepare meeting minutes and follow up on action items.

Purchasing & Inventory Control

  • Raise Purchase Requisitions (PR) for housekeeping supplies, amenities, linen, uniforms, chemicals, and operational requirements.
  • Coordinate with the Purchasing Department regarding orders, deliveries, and supplier follow-ups.
  • Monitor stock levels and ensure sufficient inventory is maintained at all times.
  • Maintain inventory records and stock movement reports.
  • Assist in conducting monthly stock counts and inventory audits.
  • Verify delivery orders and ensure received items match approved purchase requests.
  • Monitor departmental expenses and support budget control initiatives.

Payroll & Staff Monitoring

  • Prepare attendance and overtime reports for payroll submission.
  • Monitor staff punctuality and attendance trends.
  • Ensure all attendance records are accurately maintained and submitted within deadlines.
  • Assist in tracking contract expiry dates, uniforms issuance, and employee documentation.

Reporting & Operational Support

  • Compile daily housekeeping productivity reports.
  • Prepare monthly KPI and performance reports for management review.
  • Generate reports on room productivity, linen usage, chemical consumption, and operational costs.
  • Maintain records of lost and found items.
  • Assist the Executive Housekeeper in budget preparation and cost control analysis.
  • Coordinate administrative matters between Housekeeping and other departments.

Compliance & Audit Support

  • Ensure departmental records are maintained in accordance with company policies and audit requirements.
  • Support internal and external audits by preparing required documentation.
  • Maintain proper records of safety, hygiene, and housekeeping compliance documents.