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MOV HOTEL

  • Jalan Berangan, Bukit Bintang, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Inspired by what moves you, MOV Hotel is a boutique hotel situated in the heart of Kuala Lumpur that centers our services and amenities around the comfort and aspirations of business and leisure travellers. Every element within our space and program is intentionally placed to evoke a sense of curiosity.

May 30, 2023
Full time
Guest Service Agent (Front Office)
RM1,800 - RM2,000 monthly
MOV HOTEL no43, Jalan Berangan, Bukit Bintang, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
1.1    Responsible for the smooth and efficient operation of the Front Desk counter and must have the system product of the Front Desk operations. 1.2    Act as a liaison officer between the guest and the Management. He/ She must have a general overall knowledge of the hotel and to be able to put into good use in the interest of the hotel. 2.1    Management Representative.  2.2    To represent management in handling of room enquiries, compliments, complaints, etc. 2.3     Where all enquiries are handled immediately and to the satisfaction of the guest. 2.4     Where complaints are handled tactfully and resolved to the satisfaction of the guest. 2.5    Represents the Management in handling guest complaints/requests, concerning services     from all areas of operation and any final decision should be referred and confirmed by the department concerned. 2.6     All complaints and compliments are to be reported to the Guest Service Manager on duty and the Front Office...