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Mangala Estate Boutique Resort

Mangala Estate Boutique Resort (formerly known as Mangala Resort and Spa) is a five star resort which build on 60-acre contemporary former surface mining land that is now amazingly rehabilitated and full of greenery comprising various plants and trees, including palm oil and fruits. The resort is inspired by a sense of well-being offered in the natural surroundings and the activities available onsite. Guests will enjoy recreational activities in the surrounding oil palm plantation, native fruit orchards, lake and river. The location also offers endless opportunities for study, interaction and visual experiences in the environment. Mangala Estate Boutique Resort has been awarded as Winner of the FIABCI Malaysia Property Award 2019 for Resort Category, World Gold Winner of FIABCI World Prix d'Excellence Award 2018 for Environmental Category, Winner of the FIABCI Malaysia Property Award Year 2017 for the Environmental Category and is affiliated with Small Luxury Hotels of the World. 

Mangala Estate Boutique Resort has exclusive 66 luxury villa which divided into 4 types of villas such as Sara Villa, Jala Villa, Vana Villa and Amani Villa and 1 Bungalow.

Jan 23, 2025
Full time
Front Office Manager
RM6,000 - RM7,000 monthly
Mangala Estate Boutique Resort Mangala Estate Boutique Resort (formerly Mangala Resort & Spa), Lebuh Persiaran Tun Khalil Yaakob, Kampung Melayu Gambang, Kuantan, Pahang, Malaysia
Overview: We are seeking a dynamic and experienced Front Office Manager for our Five Star Resort. The Front Office Manager will oversee the overall front office operations, to ensure profitability, control costs, and quality standards to ensure overall guest satisfaction. Oversee room reservations, front office systems, supplies inventory, scheduling, forecasting, and department budget to maximize revenue. Responsibilities: Ensure exceptional guest service by providing personalized attention and resolving any guest concerns or complaints. Maintain a high level of knowledge about the resort's facilities, services, and local attractions to assist guests effectively. Develop and implement guest service standards and procedures to enhance guest satisfaction. Oversee the daily operations of the front desk, including check-in, check-out, and guest registration processes. Monitor and manage room inventory to maximize occupancy and revenue. Collaborate with...
Jan 23, 2025
Full time
Assistant Housekeeping Manager
RM4,000 - RM5,000 monthly
Mangala Estate Boutique Resort Mangala Estate Boutique Resort (formerly Mangala Resort & Spa), Lebuh Persiaran Tun Khalil Yaakob, Kampung Melayu Gambang, Kuantan, Pahang, Malaysia
Overview:  Mangala Estate Boutique Resort a humble 5-star boutique resort, with a commitment to luxury, sustainability, and personalized service, we offer our guests an unforgettable retreat from the ordinary. We are seeking a dedicated and proactive Assistant Housekeeping Manager to support the Housekeeping Manager in maintaining an exceptional level of cleanliness, upkeep, and guest satisfaction at our resort. The ideal candidate will excel in managing daily housekeeping operations, supervising staff, coordinating across departments, and upholding the highest standards in cleanliness, presentation, and service. Key Responsibilities: Support Daily Operations: Collaborate with the Housekeeping Manager to lead and streamline housekeeping operations, ensuring efficient task execution, timely room turnarounds, and optimal guest satisfaction. Maintain High Standards : Oversee the cleanliness and maintenance of all guest rooms, public spaces, and resort...
Jan 22, 2025
Full time
Reservation Executive
RM3,500 - RM4,000 monthly
Mangala Estate Boutique Resort Mangala Estate Boutique Resort, Lebuh Persiaran Tun Khalil Yaakob, Kampung Melayu Gambang, Kuantan, Pahang, Malaysia
Overview: Mangala Estate Boutique Resort is seeking an experienced Reservation Executive to oversee our reservation processes. The Reservation Executive will handle reservations inquiries and bookings, provide excellent customer service to guests, and ensure smooth and efficient reservation processing. This role demands strong communication skills, keen attention to detail, and the ability to thrive in a fast-paced environment. Proficiency in managing Online Travel Agencies (OTAs) and using the OPERA Property Management System (PMS) is essential.   Responsibilities: Process reservations by mail, telephone, email, or in person. Input and update reservation information accurately in the OPERA PMS. Ensure all reservation details are correct, including dates, room types, rates, and special requests. Respond promptly to guest inquiries and provide information on resort facilities, services, and promotions. Handle guest complaints and issues related to...