Dorsett Hatmas Kuala Lumpur

Job Responsibilities: - Perform all check-in and check-out guests. To provide a courteous and professional service at all service. To attend to all guests who approach the Front Desk, immediately, cordially and with a smile. To be constantly aware of the room situation and to strive to obtain maximum occupancy. To attend to hotel guests in the procedure of registering, enquiries, key handling, messages and all related matters. To register the guests promptly ensuring that they are provided with all necessary information. To answer the telephone promptly and clearly, ensuring a courteous and friendly manner. To take room reservations effectively, efficiently and as laid down in the reservation operations manual. To familiar with hotel facilities and Marketing Programmes and Promotions. Maintain up to date and accurate guest histories. Actively sell the hotel to guests to maximise the internal revenue of the hotel. To tabulate daily guest bills...

Job Responsibilities · Perform day-to-day routine and preventative maintenance tasks on electrical, plumbing, air- conditioning, mechanical systems and others related task to ensure all facilities are operating efficiently. ·      Test, troubleshoot and perform basic repair on all types of equipment. ·      Respond promptly and efficiently to any maintenance calls that arise. ·      Maintain all tools, equipment, and working areas in good condition. ·      Ability to multi-task    Job Requirements: - •   Diploma/Certificate/Vocational or technical background in electrical, mechanical or building service engineering or a related field. ·    Preferably with 1 - 2 years’ experience in a similar role, preferably within the hospitality industry ·    Proficiency in English and Bahasa Malaysia (Malay), both written and verbal. ·    Malaysians Only.  

   Job Responsibilities: - ·   Overseeing Corporate sales, promotions and campaigns. ·   Prepare sales budgets, projections and set sales target. ·   Implements all sales action plan according to market areas as outline in the Marketing Plan. ·   Plan and execute sales trips to major market areas and also new potential area ·   Conducts daily sales calls and arrange site inspection trips to hotels by corporate clients ·   Identifying emerging markets to find new sales opportunities ·   Participate in weekly/monthly Sales & Marketing ·   Manages and develops relationship with key internal and external stakeholders to strengthen and expand customer base for sales opportunity ·   Maintain professional business confidentially, high standard of professionalism, ethics and attitudes to words hotel guests, client an associate. ·   Supervises sales incentive plan, providing all participants with regular updates on performance. ·   Handling and resolving customer...