183 jobs found in malaysia

Responsibilities: Sales Coordination: Assist the sales team in preparing proposals, contracts, and presentations for clients. Maintain and update client databases and manage communication with prospective clients. Handle inquiries and bookings related to corporate events, weddings, meetings, and group reservations. Support the sales team in achieving revenue targets by tracking sales performance and preparing reports. Marketing Support: Coordinate with the marketing team to execute promotional campaigns, including online and offline activities. Assist in creating marketing materials such as brochures, flyers, and digital content for social media. Monitor and report on the effectiveness of marketing campaigns. Maintain the hotel's social media accounts and website, ensuring up-to-date and engaging content.

Coordinate the tasks and operations of the Kitchen and Stewarding Departments. Prepare and produce detailed financial reports as required in a timely fashion. Use various financial management to analyse performance results to identify profitability shortfalls or opportunities to increase revenues, reduce costs, improve overall profitability and meet budget goals. Ensure all operating procedures are adhered to for areas under your supervision. Review and modify operating manuals for areas under your supervision as required. To create and execute menus, specials, promotions, etc. Assist with purchasing, receiving and inventory practices and exercise risk management skills to prevent improper handling, damage, spoilage or theft of inventory items. Monitor the preparation of, and inspect, dishes to ensure they are expedited according to established standards and procedures. Prepare dishes as required. Conduct cooking demonstrations for Kitchen Employees as...

The Executive Assistant, reporting directly to the General Manager, is responsible for managing and maintaining all administrative tasks to support the General Manager effectively. The Executive Assistant is responsible for managing schedules, coordinating meetings, handling correspondence, and performing various tasks with a high level of discretion and confidentiality to ensure seamless execution of professional responsibilities.   Selection Criteria: What You’ll Bring:  ✨ Exceptional organizational and time-management skills. ✨ Strong attention to detail and a proactive mindset. ✨ Excellent communication skills, both written and verbal. ✨ Proficiency in Microsoft Office and administrative tools. ✨ A high level of discretion and confidentiality.

Main Duties - Familiarize with the hotel system to make reservations and perform check-in/check-out - Welcome guests upon their arrival and assign rooms - Provide information about our hotel’s facilities and amenities - Respond to guests’ complaints in a timely and professional manner - Liaise with housekeeping & maintenance team to ensure all rooms are clean, tidy, fully-furnished & intact to accommodate guests’ needs - Confirm reservations and arrange personalized services for VIP customers - Collect payments and handle different forms of payments (cash, debit card, credit card, virtual credit card) - Employees are required to be responsible for cash balance before and after their shift - Employees are required to be able to work shifts (morning, afternoon, & night) - Upsell additional facilities and services, when appropriate maintain updated records of bookings and payments

The Kuala Lumpur Journal Hotel is seeking a friendly and professional Guest Relations Officer to join our team. The ideal candidate must be fluent in both Mandarin and English, with a passion for providing exceptional guest service. As a Guest Relations Officer, you will be the first point of contact for our guests, ensuring they have a memorable and enjoyable stay. Key Responsibilities: - Greet and welcome guests upon their arrival. - Provide information about the hotel, available rooms, rates, and amenities. - Handle guest check-ins and check-outs efficiently and accurately. - Address and resolve guest complaints and requests in a timely manner. - Maintain an up-to-date knowledge of hotel services and local attractions. - Assist guests with reservations, transportation, and other concierge services. - Ensure guest satisfaction by anticipating and addressing their needs. - Maintain a high level of professionalism and courtesy at all times. - Coordinate with other departments to...

Location: The Kuala Lumpur Journal Hotel, Bukit Bintang   About Us: The Kuala Lumpur Journal Hotel is a vibrant, 4-star boutique hotel in the heart of Bukit Bintang. We’re seeking an enthusiastic Sales Manager to join our team!   Responsibilities: • Conduct proactive sales calls and telemarketing efforts to generate new business leads • Build and maintain relationships with potential clients to grow our client base • Identify and pursue sales opportunities to meet revenue targets • Stay informed of industry trends to ensure a competitive sales approach   Requirements: • Fresh graduates are encouraged to apply! We are looking for someone with a strong passion for sales and the drive to succeed as a “sales hunter” • Excellent communication and interpersonal skills • Strong organizational skills and attention to detail • Ability to work independently and in a team...

Work Location: The Kuala Lumpur Journal Hotel, Bukit Bintang   Are you a results-driven sales professional with a strong corporate background and proven leadership skills? Join The Kuala Lumpur Journal Hotel as our Director of Sales and lead our team to achieve new heights!   What We’re Looking For: • A proactive and aggressive individual with a solid track record in corporate sales. • Strong leadership and people management skills to guide and inspire the sales team. • Strategic thinker with the ability to create and execute effective sales strategies.   What We Offer: • Flexible working hours for better work-life balance. • 5-day work week. • Mobile phone allowance. • Birthday leave to celebrate your special day. • A supportive and dynamic work environment.   Salary: Open for discussion and commensurate with experience.

Main Duties •    Works with the Head Chef to ensure smooth and efficient kitchen operations.     •    Assists the Head Chef with their tasks and takes charge in their absence.     •    Collaborates with the Head Chef to build and develop a well-functioning kitchen team.     •    Assists the Head Chef with ordering items for kitchen operations.     •    Helps staff with monthly inventory of all stored items.     •    Addresses in-house guest requests and inquiries.     •    Manages restaurant and kitchen operations in the absence of the Head Chef.     •    Trains new staff, including Commis and Kitchen Helpers, to maintain high standards.     •    Ensures consistency in food presentation.     •    Oversees the preparation, cooking, and...

You will be the one of the first members of staff that a guest will meet, you set the example for the rest of the hotels services. Politeness, courtesy and professionalism must be shown at all times. You must be able to reply to any guest questions in practical and straight manner. 1. To report punctually wearing the correct hotel uniform and name tag at all times. 2. To provide a courteous and professional service at all service. 3. To be constantly aware of the room situation and to strive to obtain maximum occupancy. 4. To maintain an atmosphere of tranquility at the Front Desk. 5. To attend to all guests who approach the Front Desk, immediately, cordially and with a smile. 6. To attend to hotel guests in the procedure of registering, enquiries, key handling, messages and all related matters. 7. To register the guests promptly ensuring that they are provided with all necessary information. 8. To enter all guests folios into the computer immediately and...

Job Requirements: Minimum SPM 1 year of experience for similar role. Excellent oral communication skill. Positive interpersonal skill. Able to work under stress.   Job Descriptions: Assists guests on check-in or check-out. Carries luggage / bags only when instructed by guest.  Delivers mail, messages, parcel, newspaper, etc, as promptly as possible. For urgent items to deliver immediately.  Makes sure that information on functions, promotions, outlets etc are updated and is knowledgeable when asked.  Handles baggage storing according to procedures.  Be well groomed and ensures uniform is clean and free of any odor at all times.  Performs related duties and special projects assigned from time to time. 

Security assistant observe, detect irregularities and protect people, buildings and assets. They maintain security at all times by patrolling designated property areas, controlling access at entrances, watching alarm and video recording systems, asking suspicious individuals for identification and reporting infractions and law breaching activities.

Greet and escort customers to their table Serve food and drink orders as requested including alcohol drinks Prepare tables by setting up linens, silverware and glasses

Promote new item and recommend customer's needs Collects payments by accepting cash , credit card , QR pay and etc. Provides a positive customer experience. Opening and closing collection

  1. Escort customers to their tables 2. Present menus to patrons and answer questions about menu items, making recommendations upon request 3. Inform customers of daily specials. 4. Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff 5. Take orders from patrons for food or beverages. 6. Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required 7. Check with customers to ensure that they are enjoying their meals and take action to correct any problems 8. Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning 9. Clean tables and/or counters after patrons have finished dining 10. Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine 11. Explain how various menu items are prepared, describing ingredients and cooking methods 12. Prepare tables for meals, including setting up items...

-  To be guest and quality oriented -  Report for duty punctually wearing correct uniform and maintain high standard of personal appearance and hygiene at all times -  To ensure all guest inquiries and/or request are handled in a polite, courteous and efficient manner -  To always smile readily at guest and colleagues -  To be fully conversant with all of the facilities of the hotel and their operating hours -  To attend any briefing/training as and when scheduled punctually -  Ensure a high level of product knowledge of the hotel -  Complete understanding of and adhere to the hotel’s fire hygiene, health and safety regulations/policies - To follow instruction given and/or to perform other duties as and when required - To ensure all rooms being cleaned according to standard and being supplied with sufficient guest amenities at all times - To inform Supervisor/Desk Clerk and records any defects, losses...

· Manages the guest experience by ensuring the followings are provided: - · Thoughtful and attentive service with relaxed efficiency · Complete responsiveness to the desire of the hotel guests · Quality service of the hospitality is optimised in accordance to the quality service standard · To maintain a good working relationship with your own colleagues and all other departments. · To report to duty punctually, wearing the hotel uniform with nametag intact, and maintaining a high standard of personal appearance and hygiene at all times. · Welcoming and receiving of guest arrivals, registering and maintaining the rapport with guest in a friendly and professional manner, cordially and with a pleasant smile. · Ensure all registration cards have the proper information such as; guest’s name, confirmation number, room rates, arrival and departure dates and billing instructions for guest...

- Wears issued uniform and name badge whenever on duty, from “clock-in" to "clock out”. - Maintains proper grooming and hygiene habits as defined in the “personal hygiene” section of the Food and Beverage Manual. - Maintains issued uniform including name badge in good, clean condition, without tears or stains. - Complies with the hotel’s house rules and conduct codes as stated in the employee handbook and as distributed at orientation. - Be able to describe the tasks that you are to perform in an emergency as outlined in the hotel’s loss-prevention procedures manual. - Complies with energy conservation and job safety procedures which management defines in the hotel’s Loss Prevention Procedures Manual or in postings. -  Maintains a clean and neat work area. - Immediately inform sous chef /Executive Chef upon gaining knowledge of a hazardous situation, emergency or threat to the security of guests, employees or...

1. Escort customers to their tables 2. Present menus to patrons and answer questions about menu items, making recommendations upon request 3. Inform customers of daily specials. 4. Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff 5. Take orders from patrons for food or beverages. 6. Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required 7. Check with customers to ensure that they are enjoying their meals and take action to correct any problems 8. Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning 9. Clean tables and/or counters after patrons have finished dining 10. Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine 11. Explain how various menu items are prepared, describing ingredients and cooking methods 12. Prepare tables for meals, including setting up items such as...

1. Assist in verifying all marketing and advertising (eg; print advertisement etc…) for the hotel be it on print material or digital channels.  2.To prepare press releases and ensures their timely delivery to all publications that are part of our press list, including radio and TV channels. 3.Assists the Marcom team in developing programs for better awareness campaigns and F&B promotions.  4.Promotes activities and creates artwork accordingly for promotion or events.  5.Handles customer and media complaints, requests and inquiries accurately.  6.Aware of the strengths and weaknesses of our competitors in order to maximize success in selling against them through Public Relations and Marketing strategies.

The main responsibility is to manage, drive and achieve budgeted revenues as detailed in the Annual Business Plan. Maximize revenues in a pro-active manner in coordination with the DOS by setting long-term and short-term goals, setting effective strategies, ensuring that all Sales systems and plans are effective, and by monitoring productivity and evaluating results of the entire sales team. Duties and Responsibilities 1. To achieve monthly sales target and to ensure higher profit margin. 2.  Quarterly Action Plan 3.  Conduct initial introductions, presentations and tours of the facility. 4.  To coordinate, lead and manage the various sales activities, promotion, blitz and trade related events and roadshows as determined by the hotels marketing plan. 5.  To schedule and manage entertainment with  both a mix of supporting and potential clients as well as to manage the Sales & Marketing operating expenses dutifully 6. To review...