19 f b department jobs found in Kuala Lumpur

You will be the one of the first members of staff that a guest will meet, you set the example for the rest of the hotels services. Politeness, courtesy and professionalism must be shown at all times. You must be able to reply to any guest questions in practical and straight manner. 1. To report for duty punctually wearing the correct employee fashion and name badge at all times. 2. To greet and seat guests according to standards set in the departmental operation manual. 3. To do side duties as assigned on a daily basis by the Captain or Outlet Head. 4. To serve food and beverage to guests according to established performance standards. 5. To handle guest enquiries in a courteous and efficient manner. 6. To provide a courteous and professional service at all times. 7. To maintain a good working relationship with colleagues, and all other departments. 8. To have a complete understanding of and adhere to the hotel’s policy relating to fire , hygiene , health and safety...

RESPONSIBILITIES Anticipate guest needs, shape actions, and add value to relationships based on a central focus of customer satisfaction To maintain good rapport and relationship with everyone in the place of work and if needed, to support the team at any required times To have a complete understanding of Leading Quality Assurance (LQA) and ensure standards are maintained To welcome guests warmly and engagingly and provide proficient and professional Food & Beverage service by exceeding their expectations To deliver excellent guest experience in line with hotel philosophy and standard operating procedures REQUIREMENTS SPM or any certification in Hospitality or related fields Team player with strong interpersonal skills Pleasant appearance with good interpersonal and communication skills Able to communicate effectively in both English and Bahasa Malaysia, both verbally...

  ·         Maintain high customer service focus by approaching your job with the customers always in mind. ·         Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues. ·         Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel. ·         Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel. ·         Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace. ·         Confidently know the food and beverage menu contents and explain...

Welcome guests in a warm and courteous manner. Attend to orders and serve guest/s needs in a timely manner and efficiently in line with the department’s standards. Ensure that the restaurant service area is clean, tidy and that mise-en-place is in order. Ensure good product knowledge of the F&B menus and promotion. Ensure that the departmental menus/promotion flyers are up-to date. To participate in cross-training to ensure you are able to work within any section within the F&B department. Be fully conversant with all the F&B Department practices and procedures To promote the hotel’s facilities and to upsell at every opportunity, Efficiently manage and ensure that all equipment is polished and stored correctly as per the department’s standards. Maintain cleanliness within your areas of responsibility on daily basis.

Job Requirements: Min SPM 1 year of experience for similar role. Excellent oral communication skill. Positive interpersonal skill. Able to work under stress.   Job Descriptions: Greet guests and present them with the menu. Inform guest about the special items for the day and menu changes if any. Suggest food & beverages to the guest and also try to up-sell. Take food & beverage orders from the guests and punch the order on the POS system. Communicate to the guest and provide assistance with their queries. Coordinate with the kitchen staff to ensure smooth operation and guest satisfaction. Serve food & beverages to the guest as per the course of order. Observe guests and ensure their satisfaction with the food & beverages service. Promptly respond to guest with any additional request. Close the shift on the POS terminal.

Greet and welcome all guests and take beverage and food orders in a prompt and professional manner  Be attentive to guest’s needs  Prepare food and beverages for service to guests and present food according to established health and presentation standards  Monitor guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests; check identification whenever the age of a guest requesting an alcoholic beverage service is questionable  Clear and clean tables in a prompt and efficient manner.  Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary  Perform department/outlet opening or closing duties as required.  Ensure that wait staff stations are clean...

Creating a warm and welcome to everyone and setting the tone for each guest’s experience    Be attentive to guest’s needs  Prepare and serve drinks to high standards, and highlight promotions to guests   Work with your restaurant colleagues to offer a seamless food service   Set up your bar – stock up on all the supplies you’ll need, manage your inventory and make sure all your equipment works   Change beer barrels   Look after your bar – keep it clean and tidy and make sure the alcohol is always secure   Handle cash and credit transactions    Look smart – wear your uniform with pride    Be ready to jump into other ad-hoc duties when your...

Meet and greet all guests and potential guests, at the front of the F&B outlet by ensuring the following:  Ensure the F&B outlet is ready to receive guests prior to opening and that both wait staff and tables are ready in line with opening standards  Ensure F&B outlet operating equipment is clean and in working order  Maintaining impeccable uniform and personal presentation standards in accordance with hotel policy.  Welcoming guests to the F&B outlet  Being attentive to guest’s requests  Escort guests to their preferred table or reserved table and seat guests according to F&B outlet standards  Manage reservations and document in the Reservation book according to F&B outlet standards  Train waiter staff and bus staff in hostess...

Greet and welcome all guests and take beverage and food orders in a prompt and professional manner  Be attentive to guest’s needs  Preparing and serving beverages such as drip coffee, espresso-based drinks, tea and other specialty drinks   Prepare food for service to guests and present food according to established health and presentation standards  Monitor guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests; check identification whenever the age of a guest requesting an alcoholic beverage service is questionable  Clear and clean tables in a prompt and efficient manner.  Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary ...

Monitors reservation tracking for all outlets.  Provides assistance for all sales enquiries. Gathers market intel on trends, competitors and the history of long-standing restaurants.  Compiles and segregates guest database by ethnicity.  Creates sales tracking report for the top 20 items.  Regularly sends email and WhatApp blast for F&B promotions.  Develops a market rapport by visiting corporate outcall.  Contribute ideas for F&B promotions.  Organizes public society visitations to schools, churches, sport clubs to promote outlets.  Cultivates a network of resources to stay updated on market trends related to F&B.  Ensures the delivery of brand promise and provides exceptional guest service at all times.  Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily. ...

Good knowledge of making cocktails and mocktails  Passion for learning and good creativity in producing signature beverages Able to handle beverage inventory  Excellent customer service skills Able to follow brand standards according to Le Meridien signature beverage programs and Marriott International brand standards overall

Internship Description: We are looking for internship students! Vacancies (Interns) Available: Front Office  Housekeeping  Engineering  F&B Service Human Resources Culinary  IT Sales & Marketing  Finance Requirements: Preferable students who are in Hotel/Hospitality Management, Business Administration, or equivalent. Good communication & interpersonal skills. Benefits: Monthly Training Allowance Provided  Duty Meals in Hotel's Cafeteria Hands-on Experience Certification upon Completion of Internship Full-time and Part-time Job Opportunities Able to participate in Hotel's Recreation & Sports Activities

Be punctual at work, 10 minutes ahead of schedule, efficient and assume at all times a pleasing courteous and helpful attitude towards guests.  During the course of service he is not to speak a loudly to another colleague or joke around.  Constantly strives hard to give excellent and friendly service.  Greet guests on arrival with a broad smile.  Promptly relay any Customers complaints irregardless of how minor it may seem as feedback or for action.  Be always well groomed and neatly dressed in the prescribed uniform and does not wear any jewellery while on duty.  Always be aware of his working schedule assigned on the duty roster. Required to be punctual reporting to work or otherwise to provide adequate advance notice due to unforeseen circumstances whereby he is not able to adhere to the schedule provided.  Never use equipment for any purpose for which it is not intended either by house rules or custom.  Required to be familiar with the selected menu and the following...

Key Responsibilities: Technical Support: Respond promptly to IT-related requests and emergencies from staff and guests. Provide on-site and remote support for hardware, software, and network issues. Assist with the setup and troubleshooting of audiovisual equipment for meetings, events, and daily operations. System Monitoring & Maintenance: Monitor computer systems, networks, and peripheral devices for malfunctions and errors. Ensure reliable internet connectivity throughout the hotel, addressing any network issues promptly. Perform regular maintenance, updates, and upgrades on hardware and software systems to ensure optimal performance. Manage and maintain hotel management systems, including property management software (PMS). Installation & Configuration: Install and configure new hardware, including computers, servers, printers, and other peripherals. Deploy and update software applications such as...

*Job Description:*    1. Under the general guidance and supervision of the F&B Manager / Asst. Banquet Manager, within the limits of established Acappella Suite Hotel, policies and procedures and F&B Manual, responsible for all aspects of banqueting & No 8 Restaurant service and set-up.   2. Assist the F&B Manager and Asst. Banquet Manager supervising a team of service staff comprising waiters / waitresses in providing food and beverage service to guests of the hotel. In achieving the level of excellence, to ensure that the discipline of the staff under him is maintained and that they are adequately trained and directed. Has to have a good knowledge of all the food prepared at the hot and cold areas of the No 8 Restaurant at banquet events. During his shift, to help with the service.    *Duties* :  3. Supervises the functions of all banqueting department employees. 4. Controls and analyse on an on-going basics...

Responsibilities To maintain Brand Standards and a high standard of service in the Bar, Restaurant and Room Service at all times, ensuring that all guest expectations are exceeded. To promote sales and upsell at all times for both food and beverage items. To ensure that all daily operating and cleaning tasks are carried out on a daily basis. To ensure that all hotel corridors are kept clear from rubbish, glassware and crockery at all times. To be fully conversant with the Hotel Fire and Emergency procedures To ensure a high standard of personal hygiene and appearance at all times Manage corporate and group event bookings for all F&B venues. Handle all inquiries regarding F&B venue booking. Compile contacts and create VIP/Repeat guest data

  1. Escort customers to their tables 2. Present menus to patrons and answer questions about menu items, making recommendations upon request 3. Inform customers of daily specials. 4. Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff 5. Take orders from patrons for food or beverages. 6. Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required 7. Check with customers to ensure that they are enjoying their meals and take action to correct any problems 8. Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning 9. Clean tables and/or counters after patrons have finished dining 10. Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine 11. Explain how various menu items are prepared, describing ingredients and cooking methods 12. Prepare tables for meals, including setting up items...

1. Escort customers to their tables 2. Present menus to patrons and answer questions about menu items, making recommendations upon request 3. Inform customers of daily specials. 4. Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff 5. Take orders from patrons for food or beverages. 6. Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required 7. Check with customers to ensure that they are enjoying their meals and take action to correct any problems 8. Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning 9. Clean tables and/or counters after patrons have finished dining 10. Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine 11. Explain how various menu items are prepared, describing ingredients and cooking methods 12. Prepare tables for meals, including setting up items such as...

1. Assist in verifying all marketing and advertising (eg; print advertisement etc…) for the hotel be it on print material or digital channels.  2.To prepare press releases and ensures their timely delivery to all publications that are part of our press list, including radio and TV channels. 3.Assists the Marcom team in developing programs for better awareness campaigns and F&B promotions.  4.Promotes activities and creates artwork accordingly for promotion or events.  5.Handles customer and media complaints, requests and inquiries accurately.  6.Aware of the strengths and weaknesses of our competitors in order to maximize success in selling against them through Public Relations and Marketing strategies.