As the Chief of Hygiene & Stewarding, you will responsible for taking care of entire FSMS (Food Safety Management System) in the hotel, with regard to food safety. Ensure the compliances to all the local/ IHG food safety audits throughout the year. Manage the cleanliness and maintenance of all F&B equipment in used and in store. Responsible to establish and maintain high sanitation standards in all food preparation areas. Set standards in cleaning procedure, storekeeper in line with company policies.
Your day-to-day:
People
Conduct kitchen inspections on the personal, environmental and food hygiene conditions and provide a corrective action plan and keep record on findings
Check daily cleaning status in kitchen with respective kitchen managers and stewarding
Work closely with the Training & Quality Manager to conduct food handlers training sessions
Assist the Food and Beverage Manager and the Executive Chef in developing training plans, develops training material in accordance with IHG guidelines and implements training plans for the Stewarding employees and other Food and Beverage employees.
Conduct daily briefings and other meetings as needed to obtain optimal results
Liaise with employees of the Engineering Division to schedule preventive maintenance and repairs
Guest Experience
Oversee the preparation of kitchen equipment for use
To perform microbiological analysis of food & beverages, hand, linen equipment, swab testing and falling aerial count check
Checking that all food items for storage are covered, dated and labelled
Inspect food holding and transport equipment
Conduct regular spot checks on food items received for temperature abuse
Co-ordinate microbial food tests to kitchen and laboratory in case of new products, supplies and suspected food borne illness complaints.
Oversee the preparation of kitchen equipment for use
Manage the receiving and storage of kitchen goods
Oversee the cleaning and storage of kitchen equipment
Oversee the cleaning of the premises
Oversee the removal of waste
Financial
Handle administrative works and keeps up-dated files on the following Hygiene matters:
Statutory audits budget
External lab expenses
Other operational expenses
Determine the minimum and maximum stocks and controls the par-stocks of all material and equipment
Liaise with the Purchasing Manager and suppliers for any purchase needed for the Food Safety operation
Conduct inventories in coordination with employees of the accounting division
Manage all functions of the Food Safety operation to achieve the optimum departmental costs
Keep aware of trends, systems, practices and equipment in Food Safety Management through trade literature, hotel show and site visits
Handle administrative works and keeps up-dated files on the following Stewarding matters:
Finance
Standards
Training
Outlets
Meetings and Miscellaneous
Determine the minimum and maximum stocks and control the par-stocks of all material and equipment
Liaise with the Purchasing Manager and suppliers for any purchase needed for the stewarding operation
Conduct inventories in coordination with employees of the accounting division
Manage all functions of the Stewarding operation to achieve the optimum departmental costs
Control and analyse, on an on-going basis, the level of the following:
Costs
Breakage
Quality of support provided to other sections
Condition and cleanliness of facilities and equipment
Guest satisfaction
Keep aware of trends, systems, practices and equipment in food and beverage through trade literature, hotel show and site visits
Responsible Business
Maintain documentation on all hygiene and food safety standards throughout the operation
Liaison with pest control company and housekeeping for any pest issues in operations and review the pest control performance
Conduct Hygiene audit of all kitchen associates and provide feedback
Maintain records of food safety and Hygiene related forms, check and audit
Conduct Vendor inspection in co-ordination with purchase department
Maintain and make improvement to hygiene standards
Oversee the handling of kitchen linen
Maintain a hygienic kitchen
Clean the kitchen and equipment
Maintain high levels of personal hygiene for self and enforces hygiene standards for team
Manage all functions of the Stewarding operation to achieve the optimum quality level of sanitation
Monitor local competitors and compare their operation with his operation
Accountability
Supervises a number of team members in different food and beverage kitchensvand may include banquet facilities that cater to 500 people or less.
Number of employees supervised –
Direct - All Kitchen and Service Staff
Indirect - Food Stores, Receiving, HK, HR, Engineering, Purchase
Annual Operating Profit/Payroll Budget –
Department Budget and Headcounts
Key Metrics –
Department Budget
Food & Breakage Cost
Employee Satisfaction Survey
What we need from you?
Degree or Vocational Certificate in Microbiology/Food Technology
5-7 years' experience as Kitchen Stewarding InCharge /Supervisor with at least 4 years in a supervisory capacity or an equivalent combination of education and experience
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
Crowne Plaza Kuala Lumpur City Centre is the perfect place to stay for business travelers and leisure seekers alike. Located in the heart of the city, our hotel is within walking distance of all the major attractions, including the Petronas Twin Towers, KLCC Park, and the Bukit Bintang shopping district.