39 jobs found in Kuala Lumpur

JOB SUMMARY The position is accountable for proactively soliciting and handling sales opportunities of Hotel's Venues.  Ensures business is turned over properly and in a timely fashion for proper service delivery.  Assists in leading all day-to-day activities related to Food and Beverage Sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives.  Achieves personal Food and Beverage Sales goals. CANDIDATE PROFILE    Education and Experience • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant   CORE WORK ACTIVITIES Building Successful Relationships that Generate F&B Sales Opportunities Works collaboratively with off-property sales channels to ensure F&B sales efforts are coordinated, complementary and not duplicative. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include...

JOB SUMMARY Provides total account management support for assigned property accounts. Executes the overall account strategy for assigned accounts to generate and maximize business for the property. Applies the principles of strategic account management. Partners with Sales and Marketing leadership, and the property Leadership team, to develop a comprehensive strategic plan to grow market share from assigned accounts. As an Account Manager, develops strong partnerships with buyers for the purpose of penetrating and growing market share and driving sales for hotel. Focuses specifically on growing market share from transient and group revenue. Dependent on the size of the property, the position may also provide day-to-day supervision of Account Sales associates. DUTIES AND RESPONSIBILITIES Develops and implements the overall account strategy for assigned accounts. Retains, expands and grows account revenue of existing accounts through total account penetration, margin...

JOB SUMMARY  Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.   CANDIDATE PROFILE    Education and Experience • High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.   CORE WORK ACTIVITIES   Managing Day-to-Day Operations • Supervises and manages...

Responsibilities       Knowing how to serve Food & Beverage by the guidelines of the company Malaysians or permanent residents only Pleasant personality and enthusiast Loves to communicate and interact with guests Flexible for shift work

You will be the one of the first members of staff that a guest will meet, you set the example for the rest of the hotels services. Politeness, courtesy and professionalism must be shown at all times. You must be able to reply to any guest questions in practical and straight manner. 1. To report punctually wearing the correct hotel uniform and name tag at all times. 2. To provide a courteous and professional service at all service. 3. To be constantly aware of the room situation and to strive to obtain maximum occupancy. 4. To maintain an atmosphere of tranquility at the Front Desk. 5. To attend to all guests who approach the Front Desk, immediately, cordially and with a smile. 6. To attend to hotel guests in the procedure of registering, enquiries, key handling, messages and all related matters. 7. To register the guests promptly ensuring that they are provided with all necessary information. 8. To enter all guests folios into the computer immediately and...

The Kuala Lumpur Journal Hotel is seeking a friendly and professional Guest Relations Officer to join our team. The ideal candidate must be fluent in both Mandarin and English, with a passion for providing exceptional guest service. As a Guest Relations Officer, you will be the first point of contact for our guests, ensuring they have a memorable and enjoyable stay. Key Responsibilities: - Greet and welcome guests upon their arrival. - Provide information about the hotel, available rooms, rates, and amenities. - Handle guest check-ins and check-outs efficiently and accurately. - Address and resolve guest complaints and requests in a timely manner. - Maintain an up-to-date knowledge of hotel services and local attractions. - Assist guests with reservations, transportation, and other concierge services. - Ensure guest satisfaction by anticipating and addressing their needs. - Maintain a high level of professionalism and courtesy at all times. - Coordinate with other departments to...

Specification for this role: Ensure all guest having a smooth check-in & check-out process. Upkeep of front desk in an optimal and effective manner. Ensure safety and comfort of hotel guest & employee. Skills required: Good command of English Proficient in Mandarin is bonus Pleasing personality Guest oriented and service minded Good communication skill Job Description: To check the arrival file which require special requests like baby cot, extra bed, fruit basket etc.….. To register and assign rooms to guest according to individual needs to achieve guest satisfaction. To know categories, position, capacity, furnishing and price of every room in the hotel. To know procedures for blocking reservations, tour groups and their respective check - in procedure. To handle mails, facsimile and messages for the hotel guests, recording all delivery of the messages or parcels in a log book. To inform housekeeping on the checked-out rooms....

General Cashier To prepare a summary on the Daily Collection & Banking (General Cashier's Report). To bank in daily all deposits collected (cash & cheque). Provides daily change for all cashiers including extra charge for any weekends and special occasions. Petty cash disbursement to be maintained by the General Cashier. To calculate and tally all foreign currencies received from the Front Office Cashiers. To maintain the General Cashiers Float and the Petty Cash Float. Basically to count the money received from the remittance envelopes and to ensure a witness to the count and collection of envelopes. The physical cash has to tally with the remittance envelope total. Responsible for all Food and Beverage Outlet Cashiers. Prepares duty roster for all Food & Beverage outlet cashiers and stand – in during absenteeism. To train all Food and Beverage outlet cashiers. To perform all other duties than the above requested by the...

Job description · Provide a support service to the Chief Engineer and Assistant Maintenance Manager to assist in meeting the strategic goals of the department. · Attends to repairs and maintenance of all systems and related equipment of a minor nature based on skill level. · Responsible for guest requests for repairs to guestrooms, public areas, restaurant and back of house · Responsible for replacing all faulty lamps within the Hotel as per daily checklist. · Carrying out repairs to public areas based on individuals technical knowledge and experience. · Responsible for performing “Everything in working order” guestroom and public area preventative maintenance including documenting all works as per policy and procedure. · Ensure that following all inspections that rooms and public areas are presented back to Housekeeping in a pristine condition ensuring all work materials are cleaned prior...

To perform day to day asset management activities including maintenance for the Centre. Responsible for executing the day to day Asset Management Department activities including the provision of facilities services for events, coordination of internal and external MEP maintenance works, installation of equipment and building works inspection. The Technician is also responsible for adhering to the requirements of BMS, carpentry and painting. Job requirement: Wireman - PW and other relevant certificates Ability to troubleshoot and install electrical equipment and controls

To assist Executive Chef to implement and maintain the kitchen and stewarding policy and ensure it’s proper, efficient and profitable functioning through an effective management system to defined and recognized standards. The Executive Sous Chef reports to the Executive Chef and is responsible for ensuring the implementation and maintenance of the company’s Hygiene and food quality policies especially with regard to the continual improvement process. Ensure proper controls with regards with wastages, labor cost, food production, menus, layout during events and food flows with the assistance of the chef de cuisine and the team. Conduct weekly meetings with chef de cuisine and the team. Carry out weekly walk-about with the chef de cuisine, hygiene manager and chief steward. Maintain high culinary standards and introduce creative food concepts aligned with brand identity

We are looking for a responsible Admin Executive to support the team in all administrative tasks. Duties & Responsibilities: ·         Act as the gatekeeper between the GM and the internal or external parties ·         Manage GM’s diaries, calls, correspondences, schedule meeting, travel and accommodations, compile reports, coordinating with all relevant parties to ensure best possible use of time. ·         Reconciliation and submission of all travel and corporate/general expenses. ·         Attend key meetings and accurately take minutes, with the purpose of ensuring follow-up and execution on identified next steps. ·         Compiling data, produce reports, prepare meeting/briefing materials for distributions to all...

Key Responsibilities: Monitor and control food, beverage, and general supply costs. Conduct regular inventory checks and reconcile physical stock with system records. Verify purchase orders, receiving reports, invoices, and supplier pricing. Controls daily quotation with invoiced prices. Prepare daily and monthly cost reports and highlight variances to management. Support in budget planning, forecasting, and monthly closing activities. Maintain accurate documentation and ensure compliance with company policies and procedures. Participate in internal and external audit processes related to inventory and cost control. Requirements: Diploma/Degree in Accounting, Finance, or Hospitality Management. Minimum 2 years’ experience in cost control or similar role in the hospitality industry. Strong analytical skills and attention to detail. Proficient in Microsoft Excel and reporting tools.

Job Requirements: Diploma holder in electrical. Min 2 years experience in a similar role. Good understanding of English, both written and oral. Ability to work under pressure situations. Ability to focus attention on details, speed and accuracy. Ability to multi-task.   Job Responsibilities: Respond and attend to guest repair requests. Understand and operate advanced electrical, plumbing, refrigeration and boiler systems. Update the maintenance work order form and file. To interpret readings from meters and gauges and other measuring units. Perform maintenance activities in hotel public areas like plunging toilets, unclogging drains, repairing all types of hardware, plumbing and electrical equipment. Test, troubleshoot and perform basic repair on all types of equipment. To clean, lubricate, protect and otherwise maintain all tools and equipment in the hotel. To be available for any emergencies and act in a maintenance...

The CORUS KLCC is seeking enthusiastic and motivated interns who are eager to kick-start their careers in the hospitality industry. This internship offers a comprehensive career development program, providing exposure and hands-on experience across multiple departments including Front Office, Housekeeping, Food & Beverage, and Culinary. Responsibilities: Front Office Department : Assist in guest check-ins and check-outs, handle reservations, and provide exceptional customer service. Housekeeping Department: Learn the standards of cleanliness, assist in maintaining guest rooms and public areas, and support the housekeeping team in daily operations. Food & Beverage Department : Gain experience in serving, hosting, and assisting in the management of restaurant and bar operations. Culinary Department : Support the kitchen team in food preparation, understand kitchen operations, and ensure food safety and hygiene standards....

Delivers the basic standards and provide exceptional guest service at all time. To greet all guests in a service orientated manner. Maintains positive guest and colleague interactions with good working relationships. Meets and greets all guests and assists with registrations. Personally, and frequently verifies that guests are receiving the best possible service during check-in and check-out. Verifies arrival and departure details and arranges luggage handling and transportation and other services requested by guests. Register hotel's guests in accordance with Front Office policies and procedures. Understands rate structure and promotional rates available. Be familiar with the hotel’s products and services and policies. Ensure all complaints and requests are immediately resolved and follow through with relevant supporting departments. To update and maintain efficiently the current room status and to inform the Superiors, should their attention...

Executes all functions of the Conference and Banquet operations to achieve the optimum departmental revenue targets   Conducts sales visits, telephone calls, writes letters, sends emails and extends invitations to clients to visit the hotel   Follows up on all enquiries   Analyses historical and other statistical information   Entertain clients with the object to secure business or strengthen ties when required   Negotiate terms pertinent to the sale of conference and banqueting services    Conduct site inspections and tour familiarizations   Conduct client interviews   Establish leads from newspapers, magazines, relevant industry documents and follow up   Maintain a regular pattern of...

Prepare and cook orders in accordance with portion and quality standards specified in recipes  Control food usage to minimize waste  Advise supervisor of low inventory items; assists in receiving items and taking inventory as required  Maintain sanitation and cleanliness standards in the kitchen area that meet or exceed any local laws regarding health and safety  Maintain a clean, neat and well-organized work area, including but not limited to reach-ins, walk-ins and counters  Follow all established safety protocols and procedures at all times. Immediately report any unsafe or malfunctioning equipment or any safety incident to the supervisor or manager on duty  May assist by performing dish washing or other kitchen duties as needed  Work as part of a team and communicate with other...

Greet and welcome all guests and take beverage and food orders in a prompt and professional manner  Be attentive to guest’s needs  Preparing and serving beverages such as drip coffee, espresso-based drinks, tea and other specialty drinks   Prepare food for service to guests and present food according to established health and presentation standards  Monitor guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests; check identification whenever the age of a guest requesting an alcoholic beverage service is questionable  Clear and clean tables in a prompt and efficient manner.  Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary ...

Greet and welcome all guests and take beverage and food orders in a prompt and professional manner  Be attentive to guest’s needs  Prepare food and beverages for service to guests and present food according to established health and presentation standards  Monitor guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests; check identification whenever the age of a guest requesting an alcoholic beverage service is questionable  Clear and clean tables in a prompt and efficient manner.  Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary  Perform department/outlet opening or closing duties as required.  Ensure that wait staff stations are clean...