F&B Sales Executive

Key Responsibilities

• Promote and sell the hotel’s F&B outlets, banquet facilities, and catering services.
• Develop and maintain good relationships with existing and potential clients.
• Generate new business opportunities and achieve assigned sales targets.
• Handle sales enquiries, prepare quotations, proposals, and follow up with clients.
• Conduct site inspections and assist with client meetings and events.
• Coordinate with F&B, Banquet, Events, and other departments to ensure smooth event execution.
• Monitor market trends, competitor activities, and customer needs.
• Maintain accurate records of sales activities, client information, and sales reports.
• Assist in developing and implementing F&B promotions and sales strategies.
• Ensure excellent customer service and handle client feedback professionally.

Requirements

• Diploma/Degree in Hospitality Management, Business, Marketing, or related field.
• Minimum 1–2 years of experience in F&B sales, hotel sales, banquet, or a related role.
• Strong communication, negotiation, and interpersonal skills.
• Sales-oriented, proactive, and target-driven.
• Good command of English and Bahasa Malaysia; additional languages are an advantage.
• Able to work independently and as part of a team.
• Willing to work flexible hours, including weekends and public holidays when required.