8 sales department jobs found

Job Description – Reservations Agent Handle incoming sales calls promptly and ensure all calls received through the Automatic Call Distribution (ACD) system are answered in a timely manner. Record and process reservations received via telephone, fax, email, hotel website, and Global Distribution Systems (GDS). Maintain comprehensive knowledge of IHG Hotels, restaurants, facilities, services, and properties within the region. Stay updated on special rates, promotional offers, packages, and applicable booking policies. Ensure all reservation correspondence is accurate, professional, and completed within the required timeframe. Achieve and maintain high Signature test call scores in accordance with IHG standards. Process reservation amendments, including stay extensions, early departures, cancellations, and other changes, subject to room availability and revenue management strategies. What we need from you Diploma, Degree, or equivalent...

Job Description 1. To ensure smooth coordination between Sales Department, Front Office, Reservations Department, Food & Beverage Department, and Credit Manager. 2. To maintain the booking status on the Banquet Book and stay close in collaboration with the Director of Food & Beverage. 3. Keep track of confirmed, tentative & lost bookings, where the function rooms are concerned. 4. Prepare weekly statements on booking status, to enable sales staff to give immediate confirmation. 5. Leads from Sales Banquet Department or any other source must be investigated and obtain clients' requirements as detailed as possible and ensure information is passed down to superior/s. 6. To follow up on all social functions, and other tentative banquet inquiries, converting these leads to positive commitments where possible. 7.  Meet with the organizers of functions to discuss the final details for billing purposes. 8. To meet with potential clients on...

Job Responsibilities: - ·   Overseeing Government sales, promotions and campaigns. ·   Prepare sales budgets, projections and set sales target. ·   Implements all sales action plan according to market areas as outline in the Marketing Plan. ·   Plan and execute sales trips to major market areas and also new potential area ·   Conducts daily sales calls and arrange site inspection trips to hotels by corporate clients ·   Identifying emerging markets to find new sales opportunities ·   Participate in weekly/monthly Sales & Marketing ·   Manages and develops relationship with key internal and external stakeholders to strengthen and expand customer base for sales opportunity ·   Maintain professional business confidentially, high standard of professionalism, ethics and attitudes to words hotel guests,...

·       Ensures that all files and records of accounts are up to date and secure at all times. ·       Maintain and update all records for the effective operation of management. ·       Responsible for the hotel databases by market segment separately ·       Performs any assignments as delegated by Director of Sales & Marketing and all sales staff ·       Makes every effort through his / her duties that the guests of the hotel, the sales staff and the staff from all departments concerned are made as comfortable and as contented as possible. ·       Ensure confidentiality of all information discussed and correspondence to and from Sales office. ·       Ensures that all telephone communication to and from Sales Office is handled promptly and in a professional manner. ·       Ensure all guests of all sales staff are welcomed with a courteous and professional attitude. ·       To maintain good working relationship with your own colleagues and all other departments....

Responsible for all operational aspect of the Reservation Department, including all phone systems, booking software and data management, ensuring efficient workflows and compliance with Marriott brand standards. Monitor room inventory, pricing strategies and booking trends while working closely with Revenue Management to maximize hotel revenue. Review and manage VIP reservations, group bookings, long-stay reservations and special arrangements to ensure guest expectations are exceeded. Analyze departmental performance, market trends and reservation data, providing recommendations for continuous improvement. Ensure reservation records, payment guarantees, billing instructions and guest profiles are accurate and compliant with hotel policies. To actively participate in the three-month forecast updates on a monthly basis, covering market segment breakdown by room nights, average rate and revenue. Collaborates closely with Sales, Front Office, Housekeeping, Revenue...

Are you passionate, eager to learn, and looking to gain real-world experience in a professional environment? We are inviting enthusiastic students or recent graduates to apply for our internship program! This is a great opportunity to develop hands-on skills, learn from experienced professionals, and explore potential career paths in various departments. 🔸 Available Internship Departments: Human Resources Finance & Accounting Marketing & Communications Food & Beverage Service Kitchen / Culinary Housekeeping Front Office / Guest Services IT & Systems Support Procurement / Purchasing Sales & Events 🔸 General Responsibilities: Support the assigned department in day-to-day operations Handle administrative and operational tasks as required Maintain professionalism and adhere to company standards Learn and adapt...

1. Handle Reservations Receive booking requests by phone, email, website, travel agents, and online travel agencies (OTAs). Enter reservations accurately into the PMS/IDB system. Confirm bookings with guests. Process amendments, cancellations, and special requests. 2. Check Room Availability Monitor room inventory and availability. Ensure room types and rates are correctly assigned. Prevent overbooking and identify booking discrepancies. 3. Guest Communication Answer inquiries about room rates, facilities, promotions, and hotel policies. Provide accurate information to guests and travel agents. Follow up on pending reservations and confirmations. 4. Coordinate with Other Departments Inform Front Office of VIPs, special requests, and group arrivals. Coordinate with Housekeeping regarding room readiness. Work with Sales on group bookings and contracts. 5. Revenue Support Promote room upgrades and...

Job Summary ·       All applicants must exhibit an approachable and enthusiastic demeanour through body language, eye contact and verbal dialogue. ·       Responsible for answering all incoming calls in a friendly and effective manner. ·       Exercise proper telephone etiquette and comply with the hotel terminology and Breeze protocol. ·       Must be comfortable and effective at phone sales and up-selling. ·       Confirm reservations for spa services. ·       Assist with group scheduling. ·       Ensure that all treatments areas are professionally maintained in accordance with the guidelines and standards of Breeze. ·       Must stay current on all relevant certifications. ·       All therapists must be approachable and enthusiastic with good: ·       Body language ·       Eye contact ·       Verbal dialogue.   Ensure that all treatments areas are professionally maintained in accordance with the guidelines and standards of Breeze. ·       Must stay...