Intern - Sales & Marketing

·       Ensures that all files and records of accounts are up to date and secure at all times.

·       Maintain and update all records for the effective operation of management.

·       Responsible for the hotel databases by market segment separately

·       Performs any assignments as delegated by Director of Sales & Marketing and all sales staff

·       Makes every effort through his / her duties that the guests of the hotel, the sales staff and the staff from all departments concerned are made as comfortable and as contented as possible.

·       Ensure confidentiality of all information discussed and correspondence to and from Sales office.

·       Ensures that all telephone communication to and from Sales Office is handled promptly and in a professional manner.

·       Ensure all guests of all sales staff are welcomed with a courteous and professional attitude.

·       To maintain good working relationship with your own colleagues and all other departments.

·       Responsible for the quotation and confirmation letter issued from the Sales Office

·       Ensure that all the data is updated in Delphi if this system is available. Otherwise keep all data updated if using other format.

·       To assist Director of Sales & Marketing in preparing the Sales Promotion Material which print out from Sales Office or follow up with the printer for delivery date and collect items ordered.

·       To schedule and remind all sales staff for the special occasion of our customers and handle requests for cake / wine order and Greeting card.

·       To do the Tele-Marketing in order to search for the new prospects for the hotel.

·       Make sure that all office equipment is handled with care and keep in good order at all times.

·       Attend training as assigned.

·       Prepares induction documents for new sales staff and is a part of the sales and marketing introduction program.

·       Use at all times the standards set by the Amari policy when it comes to quotations, letter etc.

·       Is always on time and groomed according to the Amari policy.

·       Responsible for minimizing environmental impacts and delivering results against the hotel’s environmental goal.

·       Perform other duties as may be assigned.