15 sales department jobs found

1.0 Job Summary 1.1 Oversees the daily tasks of the sales / events coordinators to ensure the smooth flow of all events arrangements 1.2 Responsible for the hotel’s revenue in Rooms & Catering Business 2.0 Duties And Responsibilities 2.1 Check and ensure accuracy of directory posting on events board and function room signage 2.2 Meet and greet organisers before and during events. 2.3 Check and ensure accuracy of backdrop arranged in the function venue. 2.4 Check and ensure that the menu served for all meals is as per the guests requirements for all events. 2.5 Attend to enquiries from walk–ins, telephone calls and e-mail from potential customers. 2.6 Secure leads on potential business and maximise the total revenue for the hotel. 2.7 Assist the Sales / Events Coordinator on their individual succession plan. 2.8 To make 6 – 8 tele-calls / sales calls per day to potential clients with the objective of securing more...

1.0 Job Summary 1.1 Responsible for the smooth and efficient operation of the Front Desk counter and must have the system product of the Front Desk operations. 1.2 Act as a liaison officer between the guest and the Management. He/ She must have a general overall knowledge of the hotel and to be able to put into good use in the interest of the hotel. 2.0 Duties and Responsibilities 2.1 Management Representative. 2.2 To represent management in handling of room enquiries, compliments, complaints, etc. 2.3 Where all enquiries are handled immediately and to the satisfaction of the guest. 2.4 Where complaints are handled tactfully and resolved to the satisfaction of the guest. 2.5 Represents the Management in handling guest complaints/requests, concerning services from all areas of operation and any final decision should be referred and confirmed by the department concerned. 2.6 All complaints and compliments are to be reported to the Guest Service Manager...

1. Assist in verifying all marketing and advertising (eg; print advertisement etc…) for the hotel be it on print material or digital channels.  2.To prepare press releases and ensures their timely delivery to all publications that are part of our press list, including radio and TV channels. 3.Assists the Marcom team in developing programs for better awareness campaigns and F&B promotions.  4.Promotes activities and creates artwork accordingly for promotion or events.  5.Handles customer and media complaints, requests and inquiries accurately.  6.Aware of the strengths and weaknesses of our competitors in order to maximize success in selling against them through Public Relations and Marketing strategies.

Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Promote awareness of brand image internally and externally. Process all reservation requests, changes, and cancellations received by phone, fax, or mail.  Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing      

As a Sales Manager, you are fully competent individual who has experience in the sales processes and functions of a hotel. You would be responsible for representing the hotel's services and facilities to prospective and existing clients in the hotel's continuing effort to deliver outstanding guest service and financial profitability. 

Requirements:   ·         Hospitality industry courses in hotel management / Front Office Management from a recognised institution. ·         Minimum of three years as Duty Manager on a Business Class Hotel. ·         Experience with Yield Management. ·         Experience with room forecast and budgeting. ·         An equivalent combination of education and experience will be considered. ·         Carries out responsibilities in accordance with the hotel’s policies and applicable laws. ·         Responsibilities include planning, assigning, directing work, addressing complaints, grievances and resolving problems....

Job Descriptions: 1. Handle cash, credit, charge to room (CTR) transaction with customers and process sales transaction. 2. Make change accurately and efficiently.  3. Answer customer question as they arise and handle customer complain.  4. Help with other tasks as needed including managing shelves, tracking inventory, and keeping the store clean. 5. Send closing report to account department and drop cash sales at safety box.  6. Provide excellent and warmth service to all guests with a genuine smile.  Requirements: 1. 1 - 2 years of relevant working experience will be added advantage. Fresh graduate are encourage to apply. 2. Ability to work under pressure. 3. Excellent written and verbal communication skills both in Bahasa Malaysia and English.  4. Able to work independently and in collaboration with others. 5. Open for Malaysian only. 

1.0 Job Summary 1.1 Responsible for the prompt, efficient and courteous service to guest under the supervision of the F&B Team Leader. Moreover he/she is responsible for increasing sale by providing specialized advice and active selling. 2.0 Duties And Responsibilities 2.1 To report for duty punctually wearing the proper uniform and name badges at all time 2.2 To serve food and beverage to guest according to standard set. 2.3 To handle guest enquiries in a courteous and efficient manner 2.4 To provided a courteous and professional service at all time. 2.5 To check constantly on guest satisfaction, to maintain a best possible guest relation, to anticipate guest’ needs and ensure the fulfillment of all guest expectation. 2.6 To be stationed in the assigned area of the outlet during service hours unless specifically assigned elsewhere. 2.7 To maintain neatness and cleanliness at assigned station, back area and dining area throughout the day....

1.0 Job Summary 1.1 Responsible for the prompt, efficient and courteous service to guest under the supervision of the F&B Team Leader. Moreover he/she is responsible for increasing sale by providing specialized advice and active selling. 2.0 Duties And Responsibilities 2.1 To report for duty punctually wearing the proper uniform and name badges at all time 2.2 To serve food and beverage to guest according to standard set. 2.3 To handle guest enquiries in a courteous and efficient manner 2.4 To provided a courteous and professional service at all time. 2.5 To check constantly on guest satisfaction, to maintain a best possible guest relation, to anticipate guest’ needs and ensure the fulfillment of all guest expectation. 2.6 To be stationed in the assigned area of the outlet during service hours unless specifically assigned elsewhere. 2.7 To maintain neatness and cleanliness at assigned station, back area and dining area throughout the day....

Key Responsibilities Oversee daily bar operations, ensuring smooth service and customer satisfaction. Manage and train bar staff, including scheduling and performance evaluations. Maintain inventory and order supplies to ensure stock availability. Ensure compliance with liquor laws, hygiene, and safety regulations. Develop and update cocktail menus based on market trends and guest preferences. Handle customer complaints and ensure high-quality service standards. Monitor bar profitability, control costs, and optimize revenue. Organize promotional events and activities to drive sales. Collaborate with hotel management to align bar operations with business goals. Required Skills & Qualifications Proven experience in bar management or hospitality leadership. Strong knowledge of cocktails, spirits, and beverage industry trends. Excellent communication, leadership, and problem-solving skills. Ability to manage inventory and...

Are you passionate, eager to learn, and looking to gain real-world experience in a professional environment? We are inviting enthusiastic students or recent graduates to apply for our internship program! This is a great opportunity to develop hands-on skills, learn from experienced professionals, and explore potential career paths in various departments. 🔸 Available Internship Departments: Human Resources Finance & Accounting Marketing & Communications Food & Beverage Service Kitchen / Culinary Housekeeping Front Office / Guest Services IT & Systems Support Procurement / Purchasing Sales & Events 🔸 General Responsibilities: Support the assigned department in day-to-day operations Handle administrative and operational tasks as required Maintain professionalism and adhere to company standards Learn and adapt...

1.      Directs, controls and co-ordinates the activities of all chefs, Commis and kitchen helpers engaged in preparing and cooking food, to maintain an efficient, profitable and smooth food service at all times. 2.      Develops attractive menus and creates standard recipe cards with pictures according to the hotel’s policy. 3.      Inspects and monitors storerooms, refrigerators, and freezers daily to ensure no wastage. 4.      Control costs by minimizing spoilage, utilizing food surpluses and portion controls. 5.      Ensure that only the freshest and highest quality products in the market are purchased for all kitchen outlets. 6.      Operates all kitchen outlets at an acceptable food and staff cost. Monitors all kitchen operating costs and takes corrective action, when necessary, to reduce expenses....

Job Summary The Assistant Reservation Manager supports the Reservations Department in managing daily operations, ensuring accurate room bookings, maximizing room revenue, and maintaining excellent guest service standards. This role supervises the reservations team, assists in forecasting occupancy, and ensures that all reservation processes are handled efficiently and professionally. Key Responsibilities 1. Reservation Operations Oversee daily reservation activities to ensure accuracy, efficiency, and timely handling of all bookings. Ensure all reservations—telephone, email, online, and corporate—are processed according to hotel standards. Verify room availability, rates, and booking restrictions before confirmation. Monitor overbooking levels and coordinate with Front Office to manage room allocation. 2. Revenue & Forecasting Assist in monitoring room inventory and optimizing occupancy and...

Job Summary ·       All applicants must exhibit an approachable and enthusiastic demeanour through body language, eye contact and verbal dialogue. ·       Responsible for answering all incoming calls in a friendly and effective manner. ·       Exercise proper telephone etiquette and comply with the hotel terminology and Breeze protocol. ·       Must be comfortable and effective at phone sales and up-selling. ·       Confirm reservations for spa services. ·       Assist with group scheduling. ·       Ensure that all treatments areas are professionally maintained in accordance with the guidelines and standards of Breeze. ·       Must stay current on all relevant certifications. ·       All therapists must be approachable and enthusiastic with good: ·       Body language ·       Eye contact ·       Verbal dialogue.   Ensure that all treatments areas are professionally maintained in accordance with the guidelines and standards of Breeze. ·       Must stay...

Basic Function To manage and ensure effective Front Office operation on administration, staff matters and operational activities during his/her shift of duty. Responsibility and Authority Ensure that the pre check-in procedure is effectively carried out based on the set standard. That includes: Rooms for leisure groups are blocked 2 days in advance. Check guest’s arrival list one day in advance. Details of each reservation are printed on R-card. Check on day room’s assignment and ensure keys and other required documents are prepared Room’s amenities and guest supplies are in order. VIP rooms are checked. Meet VIPs and other FITs and corporate guests at the main entrance and lobby. Escort VIP guests to their rooms and bid farewell upon departure. Attend to guests’ enquiries, problems and complaints promptly, efficiently and courteously to the satisfaction of guests and interest of the Hotel. Obtain feedback from...