10 f b department jobs found in Bukit Mertajam

About the role We are seeking a service-oriented and enthusiastic F&B Service Leader to join our Coffee House team, focusing on bar operations. The successful candidate will support the daily operations of the bar, ensure excellent guest service, maintain beverage quality standards, and assist in leading the team to deliver a memorable dining experience. Key responsibilities Supervise daily bar and beverage service operations to ensure smooth and efficient service. Prepare and serve beverages in accordance with established recipes and quality standards. Lead, guide, and support team members to maintain high service standards. Ensure cleanliness, hygiene, and compliance with food safety and hotel operating procedures. Monitor beverage stock, assist with inventory control, and minimise wastage. Handle guest enquiries, feedback, and complaints professionally. Coordinate with the kitchen and other Food &...

About the role We are looking for a friendly, enthusiastic, and guest-oriented F&B Service Agent to join our Coffee House team. The successful candidate will be responsible for providing efficient food and beverage service, maintaining restaurant cleanliness and presentation, and ensuring a pleasant dining experience for all guests. Key responsibilities Welcome guests warmly and assist with seating arrangements. Present menus, explain menu items, take orders, and serve food and beverages accurately. Ensure timely and attentive service throughout the guests' dining experience. Prepare and maintain table settings, service stations, and restaurant areas. Clear tables and reset them promptly while maintaining cleanliness and hygiene. Coordinate with kitchen and bar team members to ensure smooth service operations. Respond to guest enquiries and feedback professionally, escalating complaints to the supervisor...

About the role We are seeking a service-oriented and responsible F&B Service Captain to join our Restaurant team. The successful candidate will assist in supervising daily restaurant operations, guide service team members, and ensure excellent guest satisfaction while maintaining the hotel's service and quality standards. Key responsibilities Assist in overseeing daily restaurant operations to ensure smooth and efficient service. Lead, guide, and support service team members in delivering excellent guest experiences. Welcome guests, take orders, and ensure food and beverages are served accurately and promptly. Monitor table arrangements, restaurant cleanliness, and overall presentation. Handle guest enquiries, feedback, and complaints professionally. Coordinate with the kitchen and other departments to ensure seamless service delivery. Assist with staff briefing, training, duty allocation, and service...

About the role We are looking for a friendly, enthusiastic, and guest-oriented F&B Service Agent to join our Restaurant team. The successful candidate will be responsible for providing efficient food and beverage service, maintaining restaurant cleanliness and presentation, and ensuring a pleasant dining experience for all guests. Key responsibilities Welcome guests warmly and assist with seating arrangements. Present menus, explain menu items, take orders, and serve food and beverages accurately. Ensure timely and attentive service throughout the guests' dining experience. Prepare and maintain table settings, service stations, and restaurant areas. Clear tables and reset them promptly while maintaining cleanliness and hygiene. Coordinate with kitchen and bar team members to ensure smooth service operations. Respond to guest enquiries and feedback professionally, escalating complaints to the supervisor...

General ·       Handles all telephone calls courteously and efficiently. ·       Knows the food menu/special promotions including preparation times, cooking methods, main ingredient and side dishes. ·       Knows the complete beverage selection including wines, cocktails and daily specials/selling objectives as mentioned in the service briefing. ·       Implements opening and closing duties in accordance with standards. ·       Handles guest complaints in accordance with service recovery guidelines. ·       Liaises with kitchen and bar with regards to special requests.   Outlet Service ·       Sets up outlet and service stations on time before service and according to standards. ·       Keeps service stations clean and complete. ·       Provides service in accordance with service standards. ·       Knows table/seat numbering, takes orders and uses Micros system to input orders. ·       Ensures food & beverage is served at the appropriate time. ·...

Description: - Serves guests (prepares the restaurant, bar, provides bar, restaurant service, clears away and you may prepare food in the kitchen as well) in the point of sale, in line with the F&B concept (restaurant, meeting room, breakfast, bar or patio). - Provides a high standard of service both in terms of welcome and waiter service. - Performing basic cleaning tasks as needed or directed by supervisor. - Maintaining proper dining experience, delivering items, fulfilling customer needs, offering. - Apply health regulations relating to cleanliness. - Do all other tasks as required by the superior. Qualifications: - High school or equivalent. - Authentic energy and a genuine passion for making guests smile. - Previous experience of working within a hospitality setting ideally within hotel or restaurant operations. - Ability to work under pressure. - Ability to work alone and unsupervised. - Positive attitude. - Desire to learn and grow within the...

Seeking a professional and proactive F&B Service Intern . This role offers an immersive experience in high-standard dining operations, ranging from daily restaurant service to large-scale banquet events. The intern will support the service team in delivering exceptional culinary experiences and maintaining impeccable dining room standards. ​Primary Responsibilities ​ Service Excellence:  Assist in the setup, service, and clearing of tables in accordance with established fine-dining or casual-dining protocols. ​ Guest Engagement:  Welcome guests, present menus, and provide detailed information on food and beverage offerings, including dietary considerations. ​ Mise-en-Place: Ensure all service stations are fully stocked, and that chinaware, glassware, and cutlery meet cleanliness and polishing standards. ​ Banquet & Events:  Support the execution of events, weddings, and corporate functions as required by the operations schedule. Internship Benefits &...

Key Responsibilities Oversee daily bar operations, ensuring smooth service and customer satisfaction. Manage and train bar staff, including scheduling and performance evaluations. Maintain inventory and order supplies to ensure stock availability. Ensure compliance with liquor laws, hygiene, and safety regulations. Develop and update cocktail menus based on market trends and guest preferences. Handle customer complaints and ensure high-quality service standards. Monitor bar profitability, control costs, and optimize revenue. Organize promotional events and activities to drive sales. Collaborate with hotel management to align bar operations with business goals. Required Skills & Qualifications Proven experience in bar management or hospitality leadership. Strong knowledge of cocktails, spirits, and beverage industry trends. Excellent communication, leadership, and problem-solving skills. Ability to manage inventory and control costs...

The F&B Cashier is responsible for handling guest transactions in the hotel’s food and beverage outlets. This role ensures accurate billing, smooth payment processes, and excellent customer service, contributing to the overall dining experience. Responsibilities Handling cashiering functions efficiently, ensuring accuracy in transactions. Processing fast and accurate billing for guests. Ensuring all checks are settled before guests leave. Maintaining tally between system records and credit card transactions. ·         Greet guests warmly and assist with inquiries about menus, promotions, or billing. ·         Coordinate with servers and kitchen staff to ensure smooth service. ·         Resolve billing disputes or guest concerns professionally. ·         Maintain cleanliness and organization of cashier stations. ·         Ensure compliance with hotel financial policies and procedures. ·         Work closely with F&B team members to support overall...

  §    General o   Reads the logbook daily and take action accordingly. o   Provides information regarding the hotel’s facilities & services. o   Ensures to always be informed of VIP in-house and daily functions. o   Handles guest complaints in accordance with service recovery guidelines.   §    Front Desk o   Assigns rooms and checks in/out guests in accordance with established standards. o   Checks guest history of all arrivals on shift and gets familiarized with the information. o   Greets and addresses guests by name.  o   Thanks every guest when they depart. o   Exchanges money for guests in accordance with the hotel’s foreign exchange policy & procedure.   o   Handles the following situations in accordance with hotel policy: §  Early arrivals and late check outs §  Rebate and paid outs §  Refund o   Runs the night audit. o   Post folios and relevant data in the system immediately and accurately.   §    Communications o...