18 sales manager jobs found

What is the Job? The Sales Manager is responsible for achieving overall revenue targets while driving business development across all market segments. The role focuses on identifying and converting new opportunities, managing client relationships. Acting as a brand ambassador and trusted partner, the Sales Manager contributes to both revenue growth and long-term client loyalty. Your day to day Actively source and convert all inquiries involving fewer than 10 rooms, including meetings and events, dry events, and catering-only requests. Execute sales calls, organise sales trips, and manage client entertainment activities as required to drive account development and revenue growth. Responsible for preparing proposals, securing signed contracts, and ensuring receipt of the Proforma Invoice. Generate and distribute the Banquet Event Orders (BEOs) and Change Log as required. Conduct BEO briefing sessions to communicate event arrangements, ensuring all teams...

As the Senior Sales Manager, you will be responsible to assists the Director of Sales in management of all sales activities and events including direct sales, sales solicitation, sales administration, public relations and management of the sales team.  Also to manage sales activities and events in line with the annual sales and marketing plan and to achieve/exceed budget and sales strategy for your hotel  At Crowne Plaza Hotels & Resorts we look for people who are charming, confident, and internationally minded; people who know what it takes to exceed guest expectations.     Your day-to-day:  People    Works with DOS on manpower planning and management needs   Works with DOS in the preparation and management of the Department’s budget  ...

As the Sales Manager, you will be responsible to assists the Director of Sales in management of all sales activities and events including direct sales, sales solicitation, sales administration, public relations and management of the sales team.  Also to manage sales activities and events in line with the annual sales and marketing plan and to achieve/exceed budget and sales strategy for your hotel  At Crowne Plaza Hotels & Resorts we look for people who are charming, confident, and internationally minded; people who know what it takes to exceed guest expectations.     Your day-to-day:  People    Works with DOS on manpower planning and management needs   Works with DOS in the preparation and management of the Department’s budget   Manage day...

Job Responsibilities: - ·   Overseeing Government sales, promotions and campaigns. ·   Prepare sales budgets, projections and set sales target. ·   Implements all sales action plan according to market areas as outline in the Marketing Plan. ·   Plan and execute sales trips to major market areas and also new potential area ·   Conducts daily sales calls and arrange site inspection trips to hotels by corporate clients ·   Identifying emerging markets to find new sales opportunities ·   Participate in weekly/monthly Sales & Marketing ·   Manages and develops relationship with key internal and external stakeholders to strengthen and expand customer base for sales opportunity ·   Maintain professional business confidentially, high standard of professionalism, ethics and attitudes to words hotel guests,...

As the Restaurant Manager, you’ll manage all aspects of one or more full-service food and beverage outlet(s) on a daily basis and coordinate special events. Ensure compliance with standards of service and operating procedures. Adhere to local regulations concerning health, safety or other compliance requirements, as well as brand standards and local policies and procedures.        Your day-to-day:  People    Work with Human Resources to ensure the departmental performance of staff is productive  Ensure compliances to hotel Reward & Recognition initiatives with active nomination for F&B colleagues  Adhere to hotel disciplinary procedures during major/minor act of misconduct  Work with Superior on manpower planning and...

What is the job? The Assistant Reservations Manager oversees the daily operations of the Reservations Department, ensuring smooth and efficient workflows. This role supports departmental coordination and is focused on delivering personalized, exceptional service to enhance guest satisfaction even before arrival, contributing to a positive overall guest experience. Your day to day Serve as the key point of contact between guests and the hotel, ensuring a seamless and welcoming pre-arrival experience. Ensure efficient and effective daily reservations operations. Manage and maintain the reservations database, ensuring accuracy and data integrity. Respond to all communications within the standard 24-hour response time. Ensure ARI (Availability, Rates, and Inventory) is accurately maintained across Opera and all distribution channels. Adhere to all standard operating procedures (SOPs), brand standards, and departmental policies for reservations. Work...

Job Summary Responsible for analysing hotel revenue performance, market trends, booking patterns and competitor activity to support revenue strategies, forecasting and pricing decisions. The role aims to maximise hotel revenue, occupancy, ADR and RevPAR through accurate analysis and effective revenue management. Key Responsibilities Analyse daily, weekly and monthly hotel revenue performance, including Occupancy, ADR and RevPAR . Monitor booking pace, pickup, cancellations, no-shows and demand trends. Prepare revenue forecasts, reports and performance analysis for management. Monitor competitor rates, market trends and business demand. Assist in developing and implementing pricing and revenue strategies. Monitor room rates, inventory and availability across OTAs and other distribution channels. Ensure rate and inventory accuracy across PMS, RMS, CRS and channel management systems. Analyse market segments, booking sources and distribution channel...

As the Director of Sales, you will be responsible to develop and set revenue sales and marketing strategies for the hotel to ensure plans are implemented, results are monitored and sales goals are achieved. Regularly sell hotel rooms, meeting rooms, and food and beverage through direct client contacts.  At Crowne Plaza Hotels & Resorts we look for people who are charming, confident, and internationally minded; people who know what it takes to exceed guest expectations.     Your day-to-day:  People    Manage day-to-day sales activities, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance, and recognise good performance.   Educate and train sales team that is responsible for developing new accounts, maintaining existing...

The Assistant Events Manager is responsible for planning, executing, and overseeing all events held at the hotel. This includes but is not limited to meetings, conferences, weddings, product launches, and VIP functions. The role requires exceptional attention to detail, a commitment to luxury service standards, and the ability to manage multiple stakeholders across departments.    Key Responsibilities  Event Sales & Coordination  Handle client enquiries, site inspections, proposals, and quotations professionally and promptly.  Liaise with clients from initial contact to post-event follow-up to ensure satisfaction and repeat business.  Prepare detailed Event Orders (BEOs) and coordinate with all departments to ensure seamless execution.          Revenue...

The Assistant Food & Beverage Manager is responsible for assisting in the overall management and daily operation of the Food & Beverage department. The role ensures smooth operations, excellent guest service, effective team management, cost control, and compliance with hotel standards, policies, and procedures. Key Responsibilities 1. F&B Operations Assist the F&B Manager in overseeing the daily operations of restaurants, bars, banquet operations, and other F&B outlets. Ensure all outlets operate efficiently and according to established SOPs and brand standards. Monitor service quality, food presentation, cleanliness, and overall guest experience. Ensure adequate staffing and smooth coordination during peak periods. Conduct regular operational checks and ensure any issues are addressed promptly. Assist in opening and closing procedures of F&B outlets. Ensure proper cash handling, billing, and settlement...

The Assistant In-Room Dining Manager assists in managing the daily operations of the In-Room Dining (IRD) department, ensuring efficient order taking, food and beverage delivery, guest satisfaction, service quality, and compliance with hotel standards and SOPs. Key Responsibilities 1. In-Room Dining Operations Assist in managing the daily operations of the In-Room Dining department. Ensure all room service orders are received, prepared, delivered, and cleared efficiently. Monitor order-taking, food preparation coordination, delivery, and tray/trolley collection. Ensure orders are delivered accurately and within the required service time. Conduct regular checks on service areas, equipment, trays, trolleys, and operating supplies. Ensure proper opening, closing, and handover procedures are followed. Monitor operational flow during peak periods and allocate manpower accordingly. 2. Guest Service Maintain high standards of guest service and...

As the Assistant Marketing and Communications Manager, you will play a vital role in elevating the hotel’s prestige and brand identity through strategic storytelling. The ideal candidate will be creative, innovative, and possess a sophisticated understanding of brand positioning, public relations, and premium marketing practices. The Assistant Marketing and Communications Manager will also be responsible for ensuring a seamless and high-end guest experience through physical and visual touchpoints. They will do this by overseeing the production of premium hotel collateral, ensuring all guest-facing materials reflect the hotel's upscale amenities, and maintaining brand consistency across every physical department of the property. The Assistant Marketing and Communications Manager will also be responsible for providing direct support to the Director of Marketing and Communications on all PR-related assignments. This includes high-level copywriting for press releases,...

Job Description – Reservations Agent Handle incoming sales calls promptly and ensure all calls received through the Automatic Call Distribution (ACD) system are answered in a timely manner. Record and process reservations received via telephone, fax, email, hotel website, and Global Distribution Systems (GDS). Maintain comprehensive knowledge of IHG Hotels, restaurants, facilities, services, and properties within the region. Stay updated on special rates, promotional offers, packages, and applicable booking policies. Ensure all reservation correspondence is accurate, professional, and completed within the required timeframe. Achieve and maintain high Signature test call scores in accordance with IHG standards. Process reservation amendments, including stay extensions, early departures, cancellations, and other changes, subject to room availability and revenue management strategies. What we need from you Diploma, Degree, or equivalent...

Daily IT Operations Monitor and maintain the hotel's IT systems, network infrastructure, servers, workstations, and other technology equipment. Ensure IT systems are operating properly and resolve technical issues promptly. Perform regular checks and preventive maintenance on IT equipment and systems. Hotel System Support Provide technical support for hotel applications and systems, including PMS, POS, payment systems, guest Wi-Fi, telephone systems, emails, door lock systems, TV systems. Support Front Office, Housekeeping, F&B, Finance, Sales & Marketing, HR, and other departments with their IT-related requirements. Assist with system upgrades, installations, configurations, and troubleshooting. Network & Infrastructure Monitor and maintain LAN, WAN, Wi-Fi, switches, routers, firewalls, access points, and other network infrastructure. Ensure stable and reliable internet and network connectivity throughout the hotel....

Perdana Kuala Lumpur City Centre (PKLCC) , owned by Permodalan Nasional Berhad and managed by Attana Hotels & Resorts Sdn. Bhd., is currently looking for dynamic and energetic individuals for the following position: Sales Coordinator  To assist the sales department in maximising revenue and bookings. This involves providing support to clients throughout the sales process and being readily available to address inquiries and ensuring the seamless execution of meetings and events. The key goals include driving revenue generation and enhancing market share by supporting the sales team in expanding account share and revenue. Additionally, the hotel sales coordinator aims to ensure guest satisfaction and actively pursue both repeat and new business opportunities, striving to exceed all revenue targets across various areas such as rooms, food, beverage, and room rental.

·       Ensures that all files and records of accounts are up to date and secure at all times. ·       Maintain and update all records for the effective operation of management. ·       Responsible for the hotel databases by market segment separately ·       Performs any assignments as delegated by Director of Sales & Marketing and all sales staff ·       Makes every effort through his / her duties that the guests of the hotel, the sales staff and the staff from all departments concerned are made as comfortable and as contented as possible. ·       Ensure confidentiality of all information discussed and correspondence to and from Sales office. ·       Ensures that all telephone communication to and from Sales Office is handled promptly and in a professional manner. ·       Ensure all guests of all sales staff are welcomed with a courteous and professional attitude. ·       To maintain good working relationship with your own colleagues and all other departments....

Job Summary ·       All applicants must exhibit an approachable and enthusiastic demeanour through body language, eye contact and verbal dialogue. ·       Responsible for answering all incoming calls in a friendly and effective manner. ·       Exercise proper telephone etiquette and comply with the hotel terminology and Breeze protocol. ·       Must be comfortable and effective at phone sales and up-selling. ·       Confirm reservations for spa services. ·       Assist with group scheduling. ·       Ensure that all treatments areas are professionally maintained in accordance with the guidelines and standards of Breeze. ·       Must stay current on all relevant certifications. ·       All therapists must be approachable and enthusiastic with good: ·       Body language ·       Eye contact ·       Verbal dialogue.   Ensure that all treatments areas are professionally maintained in accordance with the guidelines and standards of Breeze. ·       Must stay...

Key Responsibilities Oversee daily bar operations, ensuring smooth service and customer satisfaction. Manage and train bar staff, including scheduling and performance evaluations. Maintain inventory and order supplies to ensure stock availability. Ensure compliance with liquor laws, hygiene, and safety regulations. Develop and update cocktail menus based on market trends and guest preferences. Handle customer complaints and ensure high-quality service standards. Monitor bar profitability, control costs, and optimize revenue. Organize promotional events and activities to drive sales. Collaborate with hotel management to align bar operations with business goals. Required Skills & Qualifications Proven experience in bar management or hospitality leadership. Strong knowledge of cocktails, spirits, and beverage industry trends. Excellent communication, leadership, and problem-solving skills. Ability to manage inventory and control costs...