51 sales coordinator jobs found

At Shangri-la Hotels & Resorts, we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.   Located at the heart of the Kuala Lumpur city Centre,  Traders Hotel  by Shangri-la is looking for a  Sales Coordinator.   As Sales Coordinator We Rely On You   Implements all sales action plans related to his/her market areas as outlined in the marketing plan. Executes account coverage to optimize business opportunities Establishes and maintains effective communication channel. Demonstrate strong negotiation skill to maximize hotel profit in all revenue producing areas. Attend major travel /...

The Sales Coordinator  is responsible for: 1.      Prospect. This includes putting together lists of potential clients, contacting area businesses, and following up on any referral opportunities. 2.      Initial calls, the sales coordinator inquires about possible group or business events, and seeks a meeting to discover interest and needs of a prospect. In some cases, coordinators field calls from interested parties actively seeking hotels. 3.       Sales presentation. Puts together a presentation and supporting materials on what the hotel has to offer. Common features in an event include the use of meeting room space, food catering, guest room reservations, access to amenities and equipment use. Based on the requested needs, the coordinator presents each feature of the solution and emphasizes the benefits of her hotel relative to competitors. 4.       Event coordination. To partner with clients to ensure they have a good event. This begins with booking and confirmation...

We are looking for an experienced and well-organized Sales Coordinator to provide the necessary support to the field sales team. The successful candidate will become the point of reference for colleagues and customers alike, by keeping schedules and providing feedback, documentation, and information. DUTIES & RESPONSIBILITIES   Position Summary: The Sales Coordinator primary role is to perform general office duties to support Sales & Marketing team e.g. filing, sending emails, typing, faxing, copying, loading special or negotiated rates on to the property management system and Maintaining Customer and company profiles.   Should assist in selling guest rooms, catering services and banquet facilities as directed by the Director of Sales. Also provide high-level administrative support by conducting research, preparing statistical reports, collecting, and processing sensitive data, resolving guest issues and also perform clerical functions....

Job Summary 1.1       To prepare all confidential typing of business documents and to provide administration support to Department staffs. 1.2       R esponsible for assisting the Sales team by booking and servicing groups, coordinating wedding function, meetings and conferences while providing exceptional customer service to guests and clients of the hotel. 2.0       Duties And Responsibilities   2.1       Coordinates, liaise, follow up and handle on all incoming telephone and walk in inquiries for all functions as a potential source of business.   2.2       To act as the liaison person in the office and provide back-up service to the sales personnel when they are out of the office on calls. 2.3       Coordinate catering menus, banquet set-ups, and audiovisual needs with clients. 2.4       To be well versed with product knowledge of the hotel and able to conduct telesales and attend to enquiries.   2.5       To coordinate with the...

Handling of clients enquires by phone calls & general email. Coordinating internal and external mailings, email blast & tele marketing Assisting HOS & Sales Team in the typing & sending of general quotations, contracts, corporate rates & Event Order To ensure all confirmation functions are well coordinated. To arrange and communicate with other related operation departments and to liaise with the organizer on latest/last minutes requirements. To check the quality of food before & during events for all meals. To ensure events requirement all in order before the event start. To prepare pro forma invoice & tax invoice. Distribution to client & account department Assist on follow up of quotation (cutoff date) & confirmation (Payment mode)

POSITION SUMMARY   Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.   Follow all company policies and...

To assist Sales Manager and Sales Executive in preparing daily, weekly and monthly reports as and when necessary. To ensure sales kits are prepared in advance in anticipation of inquiries. To ensure requisition of hotel premium items are submitted on weekly basis and wrapped prior to handling them over to Sales Manager and Sales Executive. To prepare greeting cards and welcome notes as and when required. To assist in answering telephone inquiries, preparing rate letters or proposal letters for all market segments and handles general administration. To maintain an effective account and account management through Opera and to be fully competent with operating Opera Sales and Catering system. To ensure that all data input in the Opera Sales and Catering is accurate and updated. To ensure that corporate rate letters, correspondence and other important documentation are prepared in a meticulous detail and presented in the most professional manner. To ensure that group...

Duties and Responsibilities 1.  Proper filing of department’s correspondences for all banquet event correspondence. 2.  Daily circulation of the Banquet Event listing for the following days event 3.  Updating Catering Forecasts on a daily basis 4.  Generating Banquet Event Orders 5.  Follow up on leads and confirming details for upcoming events 6.  Developing new contacts with potential clients via telephone or through walk-ins 7.  Ensure all correspondences are replied within the stipulated time. 8.  Ensure all office equipment are in working condition e.g. computers, photocopy machine, printer and fax machine. 9.  Setup proper tracing system for prepayment on bookings made by our clients, and to follow up on due date. 10.  Take messages for the catering sales personnel whenever they are out for sales calls. 11.  Handle enquiries, both rooms and banquet. 12.  Promote our blitz or...

OBJECTIVE OF THIS POSITION: To support the Assistant Sales Manager, Senior Sales Managers, Assistant Director of Sales and Director of Sales giving clients continuity of contact and service to increase MICE group, conferences as well as Banquet & Catering events To ensure to handle and process all incoming meetings, conferences, groups & events inquiries in the absence of Manager in charge of the account To ensure that customers satisfaction is the key driver for all sales initiatives and strategies To ensure a high level of exposure within the hotel through walk in site inspection, direct sales (meaning within as well as outside hotel with sales managers-) to visit clients, telephone contacts and written communications To ensure standard of excellence in performance is achieved both within sales related responsibilities and as ambassador for sales with other team players throughout the hotel DUTIES AND RESPONSIBILITIES: To achieve daily...

Responsibilities ~ Sales administration ~ Assists to meet and provide information (membership and events) for walk-in customers ~ Attend to customers' enquiries via phone ~ Assist and coordinate events ~ Able to work independently and result oriented. ~ Support Superiors in administrative jobs Requirement ~ IT savvy ~ Basic communication skills ~ Minimum qualification -Diploma ~ Ability to design poster and video production an advantage.

Be familiar with hotel product knowledge and related activities. To ensure seamless relationship between clients and other departments To assist Director of Sales & Marketing to prepare proposal, contract and banquet event order of clients. Liaise with clients and other relevant departments to ensure all arrangement of event is in order and meets the client’s need Process sales order, invoicing and general sales administrative work To follow up on client’s enquiry and to show prospective clients the facilities of the hotel To ensure client’s satisfaction by getting feedback before and after event Adhoc duties as and when assigned by the Director of Sales & Marketing.

Leads and supervises sales agents and run the day to day sales operation of hotel. Oversee the sales strategy , set goals and tract sales performance for travel agents and catering businesses. Arrange familiarization and site inspection trips to Hotel by major and potential clients. · Implement sales action plans related to his/her assigned areas. · Attends promotional events as assigned by the Director of Sales. · Plans and conducts sales calls in accordance with the assigned territories and market segments. · Effective implementation of the Individual Territory Plan system and ensuring that the procedures are being maintained and kept up to date. · Establishes and maintains files on active accounts within his/her areas of coverage and partake in cross selling of sister/affiliated hotels. · Timely submission of call reports and related feedbacks to superior on changing market conditions, competitors’ activities and areas of opportunities. · Arranges and handles...

OBJECTIVE OF THIS POSITION:　   To manage and drive sales effectiveness of corporate, covering both local and regional based accounts for the hotel. To ensure that the hotels monthly budget/forecast for revenue, is achieved.  To ensure that customer satisfaction is the key driver for all sales initiatives and strategies. To ensure a high level of exposure both within the hotel and in local market areas through direct sales solicitation, telephone contacts and written communications. To ensure standards of excellence in performance is achieved both within sales related responsibilities and as an ambassador for sales with other team players throughout the hotel.  DUTIES AND RESPONSIBILITIES:　 To ensure that a minimum of 5-6 direct in-house/outside/ entertainment/ site inspection/ sales calls (qualified accounts only) are achieved daily into the local field within KL. To achieve daily targeted level of telemarketing calls (40 quality telephone calls per...

1.    Prepare quotation letters, confirmation letters, catering contract and upkeep/trace of group files. 2.    Prepare Travel Agent / Tour Operators contracts for Sales Team. 3.    Prepare corporate letters for Director of Sales & Marketing  or Sales Manager  4.    Handle all incoming and outgoing mails 5.    Prepares and ensures all Events Orders are distributed to concerned department on a timely manner. 6.    Assists the Sales Manager/ Executives to follow up on all matters in the absence of the Sales Manager/ Executives. 7.    Ensures services provided are always carried out according to defined standards with the utmost efficiency, consistency and courtesy as detailed in the Department Operation Manual. 8.    Maintains a detailed knowledge of resort facilities, features and services. 9.    Assists the Sales Executive to follow-up on all matters in the absence of the Sales...

Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain...

The Senior Sales Manager who reports to the Director of Sales & Marketing oversees and directs all aspects of sales activities with the objective of bringing the hotel to market speedily and achieving RevPAR-oriented goals consistently. Job Description Responsibilities Grows an active database of accounts with comprehensive profiles in coordination with the sales force team, handle accounts and prospects jointly with the sales force team and acquiring new business for the hotel. Ensures seamless conferences and events from acquisition to delivery through the team. Attends tradeshows in related markets and sales trips. Directs the coordination of ongoing research of the travel industry local, regional, and international markets to detect market trends and uncertainties, and related information for development of new marketing strategies. Assists in preparation of reports pertaining to the operation of the Sales & Marketing Department to include, but not...

Solicit new and existing accounts to meet/exceed revenue goals through telephone prospecting, sales calls, site inspections, and written communication. Coordinate and participate in blitzes, expositions, fairs, familiarization trips, site inspections, and other relevant activities.   Coordinate ongoing research of the industry to detect market trends and related information for development of new sales and marketing strategies. Make recommendations to improve potential from various markets. Review and develop guest history records to enhance personalized service for repeat guests. Ensure proper communication between sales and operations departments to satisfy any special group needs. Monitor actual sales, revenues, and expenses to determine variance and assess goal accomplishments, and adjust strategies and forecasts accordingly. Monitor competitive set activities and adjust execution as needed. Ensure an extraordinary experience and create loyalty to the property...

Solicit new and existing accounts to meet/exceed revenue goals through telephone prospecting, sales calls, site inspections, and written communication. Coordinate and participate in blitzes, expositions, fairs, familiarization trips, site inspections, and other relevant activities.   Coordinate ongoing research of the industry to detect market trends and related information for development of new sales and marketing strategies. Make recommendations to improve potential from various markets. Review and develop guest history records to enhance personalized service for repeat guests. Ensure proper communication between sales and operations departments to satisfy any special group needs. Monitor actual sales, revenues, and expenses to determine variance and assess goal accomplishments, and adjust strategies and forecasts accordingly. Monitor competitive set activities and adjust execution as needed. Ensure an extraordinary experience and create loyalty to the property...

As Assistant Sales Manager, you are responsible for the performance of one or more subordinates who are in the front­line/back-line of guest service for consistently meeting differing guest' needs & within your assigned area of responsibility in the Sales & Marketing Department in the Hotel that is comprised of the Sales section and sometimes Business Centre. You direct the procedural and personal dimensions of one or more work process through these subordinates. An increase in personal efficiency and effectiveness is expected when you work as a team with your subordinates, colleagues and superior and achieve common goals and targets.  You will: Excellent in problem solving, able to meet deadlines and able to work under pressure. Be informed and keep your supervisor informed of all matters that may affect your work, the hotel's service or reputation. Always present a clean and tidy appearance in accordance with the hotel's grooming standards and be punctual....

As Senior Sales Manager, you are responsible for the performance of one or more subordinates who are in the front­line/back-line of guest service for consistently meeting differing guest' needs & within your assigned area of responsibility in the Sales & Marketing Department in the Hotel that is comprised of the Sales section and sometimes Business Centre. You direct the procedural and personal dimensions of one or more work process through these subordinates. An increase in personal efficiency and effectiveness is expected when you work as a team with your subordinates, colleagues and superior and achieve common goals and targets.  You will: Excellent in problem solving, able to meet deadlines and able to work under pressure. Set higher and professional standards for your department Be informed and keep your superior informed of all matters that may affect your work, the hotel's service or reputation. Always present a clean and tidy appearance in...