24 housekeeping supervisor jobs found in Kuala Lumpur

JOB DESCRIPTIONS: Check duty roster for staff on-duty, checks overall attendance. Assigns PA Cleaner and allocates rooms that need cleaning to maids and condo maids. Dispatches floor master keys to staff concerned. Checks occupied and checked-out rooms occasionally and vacant room every morning. Report maintenance work order needed and inspects the job done. Records any missing item and discrepancies in the room. Arranges special cleaning like deep-cleaning, window cleaning etc. of Rooms, Public Areas, when occupancy is low. Completes and dispatches Housekeeper’s occupancy report at the end of the day. Helps in inventory stock taking by monthly and prepare time-table for Housekeeping personnel. Assigns, supervises and assists maids on turn-down of bed in the evening. Maintains standard of cleanliness in all rooms, public areas, condo, linen room and office. Supervises the cleaning of Public area during the absence of Supervisor in...

Job description · Ensure cleanliness of guest rooms, guest corridors, and linen rooms according to standards and procedures set · Attend to reports on damage or malfunction in hotel rooms · Prepare work schedule and conduct daily briefings to all staff · Manage and supervise all tasks of his/her team and conduct regular room checklists · Replenish guest supplies and ensure that guests requests are promptly attended to · Maintain equipment in a proper state of cleanliness · Knowledge of Hygiene and safety standards as per industry is a must · Record room status in allocated section accurately · Inventories stock to ensure adequate supplies · Conduct training and monitor staff performance to prescribed standards of cleanliness · Assist the Executive Housekeeper in assessing team members’ attendance and performance Job Requirement · Diploma in Tourism & Hospitality Management. · Minimum 2 years of relevant experience in a similar capacity. · Have an...

POSITION SUMMARY   Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.   Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal...

1.    To maintain a friendly, neat and pleasant image at all times 2.    To provide courteous service to guest and respond promptly and tactfully to guests' enquiries         complaints and requests. 3.    To work in close co-ordination with the Assistant Executive Housekeeper in training and          orientating floor staff 4.    To inspect rooms on the assigned floors, corridors and service areas to ensure that all         assigned areas are up to the required standard. 5.    To report the status of rooms to the Front Office and check on discrepancies with the Front         Office morning report. 6.     To follow up on maintenance with the Engineering Department and see if it is done 7.      To handle Lost & Found items and valuable items which are to be handed immediately          to the...

Hotel Maluri, a longstanding independent boutique hotel, is being thoughtfully re-imagined to combine the best of Malaysian hospitality and charm. The owner has sought to bring the finest elements of design, service and cuisine to an authentic and unique local neighborhood that reflects the diversity of Malaysia. The Assistant Housekeeping Manager- Public Areas is an experienced housekeeping professional who will oversee and be responsible for the cleaning and upkeep of all public areas of the Hotel Maluri including meeting and events spaces, food & beverage outlets, the hotel lobby, the hotel corridors and staircases, administration offices, parking areas and landscaped grounds, public bathrooms, kitchens and food preparation and storage areas, staff canteen and locker rooms and all other common areas of the hotel. They will ensure that all the above areas are kept clean and well maintained by inspecting and monitoring all cleaning, setting up daily, weekly and monthly...

As a Recreation Supervisor of Hotel Royal Signature, Kuala Lumpur , one is Responsible for managing Fitness Centre and taking care of facilities and sport equipment. He/she also has to ensure the facilities such as male & female changing room, swimming pool, steam bath (male & female), gymnasium and Surau (male & female) are well taken care of. Duties & Responsibilities : To ensure maximum efficiency in the performance of Housekeeping attendants in areas assigned by the Executive Housekeeper or Assistant Housekeeper. To ensure the Fitness Center area and surrounding area is clean at all time. To ensure gymnasium, steam bath and swimming pool equipment are well maintained and to highlight in case of any faulty and problem. To ensure cleanliness of all rooms, function rooms, public areas, back-of-house and surroundings of the Hotel. To inspect all designated areas for cleanliness and needed repairs. To initiate and maintain...

Responsibilities:  To responsible and ensuring that all types of forms used in Housekeeping department are adequately available at all times. To keep up to date housekeeping files and maintain an effectively filling system. To forward any documents required by Human Resource Department promptly and efficiently. To establish and maintain professional etiquette and courtesy at all times. To type accurately all Housekeeping correspondence, reports, memos, minutes, procedures, purchase request and does translation. Ensure that all documents are grammatically, typographically and financially accurate To ensure lost and found items a properly recorded in record book, labeling and kept properly in lost and found cabinet or room. To record and filling on losses and breakages items in the rooms, public area and on the floor. To assist and coordinate with Room Supervisor on monthly inventories of linen, chemicals, guest amenities and supplies. To...

Job Description • Efficiently cleans assigned number of rooms per day keeping within departmental standards • Ensures all assigned service areas are clean and tidy • Ensures all assigned areas are kept clean, safe and hygienic • Ensures additional cleaning programs are undertaken as directed and to the performance standards required • Packs and replenishes trolleys to the required standard at the end of each shift, therefore minimizing lost time at the start of each shift • Advises Supervisor / Manager of any stock shortages, therefore minimizing delays in servicing rooms   Job Requirement • Minimum SPM • Able to read and write simple English and Bahasa Malaysia

Basic Function   Assist the Chief Engineer in supervising, coordinating and directing the activities of the Engineering staff and in overall administration of the Engineering Department.   Responsibility and Authority   Assist the Chief Engineer in implementing maintenance and repair of all machinery, equipment, apparatus and fixtures and preventive maintenance programs in the Hotel.    Prepare the working schedules of all Engineering staff including their shifts, days off and annual  leave.  Assist the Chief Engineer in the training of staff according to establish procedures and  standards. Compile and submit daily activities report on operations, repair, maintenance and special  projects. Keep accurate records of machine breakdowns, repairs and operating costs.                    Monitor engineering logs, utility data and the operating efficiency of power and plant.  Log daily energy consumption and perform energy audit....

Job Description   Responsible for guest room cleaning and ensure that everything is in working order. Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction. Job Requirement 1. At least SPM holder. 2. Have least 1-2 years in housekeeping experience (Training will be provide if no experience). 3. Ability to work with little or no supervision while meeting high  performance standards. 4. Ability to follow instructions. 5. Physical mobility and stamina. 6. Professional and polite.   Please send resume and stated current and expected salary.

Basic Function Assist the Executive Housekeeper in overseeing the general operation, cleanliness and maintenance of all areas under the Housekeeping Department. Responsibility and Authority Take charge of the department in the absence of the Executive Housekeeper. Assist in the organizing and scheduling of all works in the department with maximum efficiency. Inspect all public areas and staff locker rooms and supervise inspections of all areas in a frequent and unvarying schedule. Pay particular attention to the presence of odor, insects, termites or vermin. Daily check on the quality of the cleaning in guest room with particular attention to suites, VIP rooms and show rooms. Supervise all the staff in their works and resolve any problems encountered expeditiously. Ensure the highest standards of cleanliness and maintenance in all areas under the Housekeeping Department. Ensure that all works are carried out according to the department’s procedures and...

Basic Function To manage and ensure effective Front Office operation on administration, staff matters and operational activities during his/her shift of duty. Responsibility and Authority Ensure that the pre check-in procedure is effectively carried out based on the set standard. That includes: Rooms for leisure groups are blocked 2 days in advance. Check guest’s arrival list one day in advance. Details of each reservation are printed on R-card. Check on day room’s assignment and ensure keys and other required documents are prepared Room’s amenities and guest supplies are in order. VIP rooms are checked. Meet VIPs and other FITs and corporate guests at the main entrance and lobby. Escort VIP guests to their rooms and bid farewell upon departure. Attend to guests’ enquiries, problems and complaints promptly, efficiently and courteously to the satisfaction of guests and interest of the Hotel. Obtain feedback from guests and take actions accordingly or...

Basic Function To perform all front desk duties at level which meet or exceed guests’ expectations and is accordance to the policies, procedures and standards set by the Hotel. Responsibility and Authority Report duty on time and in full uniform. Keep smart and well-groomed at all times and maintain a friendly and cheerful attitude. Attend to guests’ enquiries / requests on hotel facilities / services, tourist information / tours, bookings and reconfirmation of flights, sell stamps, self-service launderette tokens, photocopy service, foreign currencies and traveler’s cheque exchanges, safe deposit boxes and so on. Send email, telefax and for guests. Maintain parcels, mail and messages for the guests. Maintain forwarding records of guest’s mail. Carry out pre-arrival activities which include issuing meal and welcome drink coupons, fruit baskets, prepare guest registration cards, room assignment and any other requests. Check-in and...

RESPONSIBILITIES:   1. To issue linen and uniform to service personnel and ensure that all items are recorded properly. 2. To perform periodic inventories of sewing equipment and tools, linen and uniforms. 3. To maintain cleanliness and responsibility for the secure storage of all linen and uniform in the linen room. 4. To sort out and count all linens, uniform and guest laundry before sending out to the outsource laundry. 5. To ensure all items from outsource laundry are arranged neatly and properly on the shelves in the pantry and linen room. 6. To perform timely repairs of all items of uniform, linen and upholstery. 7. To record all alterations and mending task and take cares of the par stock of linen and uniforms. 8. To raise request for any tools and equipment for the department. 9. To check all uniforms returned from outsource laundry for any loose button or hems before issuing to associates. 10. To identify...

1.  RESPONSIBILITIES   Welcome and greet guests Answer and direct incoming calls Inform guests of hotel rates and services To make and confirm reservations for guests Ensure proper room allocation Register and check guests in Confirm relevant guest information Verify guest's payment method Verify and imprint credit cards for authorization Issue room keys and direct guests to their rooms Maintain clear and accurate records of guest room bookings Compute all guest billings, accurately post charges to guest rooms and house accounts Receive and transmit messages for guests Retrieve mail, packages and documents such as faxes for guests Listen and respond to guest queries and requests both in-person and by phone Provide accurate information about local attractions and services Liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests Complete and...

Responsibilities -    Taking Delivery of Incoming Linen- Sort all linen and uniforms delivered and record and inventory all incomings against laundry company records and previous day outgoing records before storing. -    Recording Discrepancies- Any difference between the linen sent out for laundry yesterday and linen received from the vendor today shall be recorded and noted with HSK Management urgently -    Inspecting- Examine all incoming laundry and uniforms for defects and serviceability -    Storing- linen/uniforms are to be neatly and systematically arranged and stacked in storage areas -    Issuing- linen to Room Attendants each day, recorded with quantity equal to rooms being cleaned -    Tailoring- Repair torn or damaged items, if possible, if not then record and inform management -    Prepare Outgoing Linen- Sort soiled items by type and record the number of items on traffic sheets before placing all soiled linen and uniforms in containers for transport to laundry...

Responsibilities 1.    Room Attendant Supervision and Training -    Assist with and sometimes perform Daily Briefings for Room Attendants each morning -    Assist with Training during Daily Briefings to correct any issues brought up from the previous day and enhance staff knowledge and skills -    Ensure Room Attendants maintain correct appearance- in uniform and grooming  -    Ensure Room Attendants are following all Hotel standards and SOP’s throughout shift -    Conduct spot checks on Room Attendant Performance regularly. Train all new Room Attendants on the proper procedures for cleaning rooms -    Encourage and motivate staff to achieve high standards of work and meet targets 2.    Room Inspections -    Inspect each guest room after the Room Attendants have finished cleaning them. -    Ensure that each and every guest room has been cleaned to Hotel Maluri’s high standards for cleanliness, hygiene and safety and all checklist items completed. -    Ensure that no room status is...

Hotel Maluri, a longstanding independent boutique hotel, is being thoughtfully re-imagined to combine the best of Malaysian hospitality and charm. The owner has sought to bring the finest elements of design, service and cuisine to an authentic and unique local neighborhood that reflects the diversity of Malaysia. The   Senior Sous Chef- Banquet Kitchen   is an experienced culinary professional who oversees the preparation of food items for banquets and events as per client orders or as assigned by Hotel or Events Management in accordance with production requirements and hotel quality standards while overseeing the staff of the Banquet Kitchen. The   Senior Sous Chef- Banquet Kitchen   will work hard to provide Hotel Maluri and its clients with the very best quality of Events and Banquets Food while running a clean, safe and well-managed kitchen that meets all Halal requirements and ensures the financial success of the business. They will be expected to exemplify Hotel...

Responsible for the safety and security of guests, employees and establishment needs. Report to Manager all hotel property deficiencies and safety or security hazards. Initiate action to improve a hazardous situation immediately. Implement procedures for security and emergency incidents. In the event of fire, be thoroughly familiar with and guided by the hotel’s emergency plan. Be familiar with location of fire alarms and fire fighter equipment. Maintain the security system. Conduct random checks of key registers in telephone room, banqueting, engineering, stewarding and housekeeping to ensure the hotel’s key control policy is adhered to and report on discrepancies. Maintain a 24 hour surveillance of those areas that are frequented by guests and all work areas. Maintain a daily log of incidents. Check all packages and passes of employees entering and leaving the building. Prevent gambling, sabotage on hotel premises. Ensure no undesirables loiter in or...

POSITION SUMMARY   Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute room assignments to Housekeeping staff. Record, monitor, and update list of ‘Do Not Disturb' rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the ‘Do Not Disturb' list. Complete required Housekeeping paperwork.   Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of...