20 housekeeping supervisor jobs found in Kuala Lumpur

JOB DESCRIPTIONS: Check duty roster for staff on-duty, checks overall attendance. Assigns PA Cleaner and allocates rooms that need cleaning to maids and condo maids. Dispatches floor master keys to staff concerned. Checks occupied and checked-out rooms occasionally and vacant room every morning. Report maintenance work order needed and inspects the job done. Records any missing item and discrepancies in the room. Arranges special cleaning like deep-cleaning, window cleaning etc. of Rooms, Public Areas, when occupancy is low. Completes and dispatches Housekeeper’s occupancy report at the end of the day. Helps in inventory stock taking by monthly and prepare time-table for Housekeeping personnel. Assigns, supervises and assists maids on turn-down of bed in the evening. Maintains standard of cleanliness in all rooms, public areas, condo, linen room and office. Supervises the cleaning of Public area during the absence of Supervisor in...

Job description RESPONSIBILITIES: 1. Assisting the Assistant Housekeeper on a daily operation of Room section. 2. To prepare room assignment and scheduling for Room Attendants 3. Monitoring the daily room status, discrepancy, arrival, departure, VIP room, stay over and OOO (Out of Order) room status. 4. Carry out room inspection by follow the standard operation procedures. 5. Conduct training to Room Attendant by following the hotel SOP. 6. Check and submit on daily room operation report to Assistant Housekeeper 7. To audit room assignment reports completed by the Room Attendants daily 8. Arrange inventories of linen, chemicals, guest amenities and supplies. 9. To attend and conduct department morning briefing with Room Attendant to update information, special request, consistency in uniform, grooming standards and any matters pertaining to housekeeping and the hotel. 10. Prepares and coordinates annual appraisals Room Attendant and to arrange relevant...

Job description KEY RESPONSIBILITIES: Supervise work activities of cleaning personnel to ensure clean, orderly, and attractive rooms in hotels, hospitals, educational institutions, and similar establishments. Assign duties, inspect work, and investigate complaints regarding housekeeping service and equipment and take corrective action. May purchase housekeeping supplies and equipment, take periodic inventories, screen applicants, train new employees, and recommend dismissals. - Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness - investigates complaints regarding housekeeping service and equipment, and takes corrective action - Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments - Coordinates work activities among departments - Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate...

Job description · Ensure cleanliness of guest rooms, guest corridors, and linen rooms according to standards and procedures set · Attend to reports on damage or malfunction in hotel rooms · Prepare work schedule and conduct daily briefings to all staff · Manage and supervise all tasks of his/her team and conduct regular room checklists · Replenish guest supplies and ensure that guests requests are promptly attended to · Maintain equipment in a proper state of cleanliness · Knowledge of Hygiene and safety standards as per industry is a must · Record room status in allocated section accurately · Inventories stock to ensure adequate supplies · Conduct training and monitor staff performance to prescribed standards of cleanliness · Assist the Executive Housekeeper in assessing team members’ attendance and performance Job Requirement · Diploma in Tourism & Hospitality Management. · Minimum 2 years of relevant experience in a similar capacity. · Have an...

ROOM Review room assignment sheet before beginning the daily cleaning. Note any special cleaning duties. Set priorities for cleaning assigned rooms. Take walk through of your assigned section. Equips trolley with adequate supplies and keeps trolley neat and tidy. Pantry is to be kept clean and secured. Check the guest supplies and linen. Solid linen is to be dumped regularly Report maintenance defects and safety hazard. Reports and hands over lost and found items promptly. Performs any related duties which may be assigned by superiors from time to time. PUBLIC AREA   Ensure day to day operational efficiency of the section. Well-groomed and uniform is neat and clean at all times Observe house rules and policies. Be polite and courtesy at all times. Get the assignment and instructions from Assistant Executive Housekeeper or Housekeeping Supervisor. Ensure trolley is well kept with cleaning tools eg. Toilet brush, squeeze,...

RESPONSIBILITIES: Assist the Assistant Housekeeper on a daily operation of Room section. To prepare room assignment and schedule for Room Attendants. Monitor the daily room status, discrepancy, arrival, departure, VIP room, stay over and OOO (Out of Order) room status. Carry out room inspection according to housekeeping Standard Operation Procedures (SOP). Check and submit daily room operation report to Assistant Housekeeper. Audit room assignment report by the Housekeeping Attendants daily. Arrange inventories for linen, chemicals, guest amenities and supplies. Attend and conduct departmental briefing and training on hotel SOP. Prepares and coordinates annual appraisals for Housekeeping Attendant Liaise closely with front office on occupancy forecast, special request and VIP arrivals Attend to guest complaint promptly and efficiently, understand guest needs and feedback with professional manner. Assist the Housekeeping...

Scope of Work Responsible for planning, directing, organizing, leading and controlling the activities and resources of the Department to achieve the highest standards of cleanliness, guest comfort and satisfaction in the most effective and efficient manner Report To                   :           Operations Manager Responsible For         :           Housekeeping Supervisor     Key Accountabilities Prepare Department annual budget To hire, train, lead and develop staff of the Housekeeping Department To monitor and control Housekeeping monthly operating expenses inclusive of payroll cost Monitor and ensure all linen par level is sufficient at all times Monitor and ensure all cleaning material and guest supplies is sufficient at all times To conduct frequent checks on all areas of the Hotel especially guest rooms, corridors, public toilets, function rooms and all F & B outlets To set up and organize on going deep...

Duties and Responsibilities Report directly to the Operations Manager and concurrently responsible to the General Manager on all matters of importance affecting guest services and general hotel operations. Has a very close working relationship with Operations Manager. Co-ordinate and co-operate with all other departments as and when required and has a good working relationship with all Heads of Department and the Sales and Marketing team. Has a strong relationship and interaction with all hotel guests, visitors and members of the local community. Handle all levels of associates professionally. The Guest Service Manager should present himself/herself as a senior representative of managers in the handling of all guest requests and complaints concerning services affecting the hotel operations. Assist, help and supervise the Reception, Reservation, Call Centre and Sky Lounge Ensure there is a healthy and strong communication link between the...

Report directly to the Front Office Manager and concurrently responsible to the General Manager on all matters of importance affecting guest services and general hotel operations. Has a very close working relationship with Front Office Manager. Co-ordinate and co-operate with all other departments as and when required and has a good working relationship with all Heads of Department and the Sales and Marketing team. Has a strong relationship and interaction with all hotel guests, visitors and members of the local community. Handle all levels of associates professionally. The Duty Manager should present himself/herself as a senior representative of managers in the handling of all guest requests and complaints concerning services affecting the hotel operations. Assist, help and supervise the Reception, Reservation and call centre Ensure there is a healthy and strong communication link between the various Front Office divisions and other departments.  ...

Report directly to the Front Office Manager and concurrently responsible to the General Manager on all matters of importance affecting guest services and general hotel operations. Has a very close working relationship with Front Office Manager. Co-ordinate and co-operate with all other departments as and when required and has a good working relationship with all Heads of Department and the Sales and Marketing team. Has a strong relationship and interaction with all hotel guests, visitors and members of the local community. Handle all levels of associates professionally. The Duty Manager should present himself/herself as a senior representative of managers in the handling of all guest requests and complaints concerning services affecting the hotel operations. Assist, help and supervise the Reception, Reservation and call centre Ensure there is a healthy and strong communication link between the various Front Office divisions and other departments. Is...

·         Complete and ensure all work done in assigned areas are to the highest cleanliness standards and in adherence to Hilton policies and procedures. ·         Ensure that guests' privacies are protected during service. ·         Offer all possible assistance to guests and respond to guests‘ requests. ·         Clean and replenish supplies for guestrooms according to standards and procedures. ·         Does turndown service when required. ·         Ensure master keys are kept secure at all times. ·         Keep trolleys neat and adequately supplied. ·         Maintain all equipment in good working condition. ·         Keep linen room neat and in good order. ·         Report any loss or damage of linen, furniture, fixture or equipment and maintenance deficiencies to the Floor Supervisor. ·         Be courteous and professional at all times, delivering high quality service to guests. ·         Maintain good...

RESPONSIBILITIES: To responsible for all cleanliness of all guest rooms, corridors, lift landing and staircase Ensure all rooms are to be cleaned according to The Face Suites standards and supply them with sufficient amenities. C omplete all rooms assign for the day before end of shift and report to supervisor if any rooms not accomplish. To carry out periodic cleaning projects and spring cleaning in the guest rooms and floor as on a timely basis. To assist and coordinate with Room Supervisor on monthly inventories of linen, chemicals, guest amenities and supplies. To be competent in room cleaning, taking into consideration “attend to details”. Ensure corridors are kept clean and room service trays are removed to the service areas immediately. Attend to guest complaint promptly and efficiently, understand guest needs and feedback to them within professional manner. To carry out periodic cleaning projects and spring cleaning in the guest...

Responsibilities ·         Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance. ·         Ability to push and pull a loaded housekeeping cart over sloping and uneven surfaces. ·         Reach overhead and below the knees, including bending, twisting, pulling, and stooping. ·         Stand, sit, kneel, or walk for an extended period across an entire work shift.  Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. ·         Move at a speed that is required to respond to work situations (e.g., run, walk, jog). ·         Visually inspect tools, equipment, or machines (e.g., to identify defects) ·         Identify and report preventative or other maintenance issues in public areas or guest rooms. ·         Select appropriate cleaning chemicals and necessary personal protective equipment for various...

Clean and maintain guest rooms, guest corridors, linen rooms and cupboards according to set standards and procedures. Replenish guest supplies. Ensure guest services specified by superiors and guests requests are promptly and courteously met. Report damage or malfunction in hotel rooms to superior. Maintain equipment in proper state of cleanliness and repair. Maintain a section room report. Maintain a daily room checklist. Meet with superior and takes on daily assigned tasks. Report and submits lost and found articles to superior immediately. Report guest complaints to superior immediately. Report unusual behavior/activities on floors to supervisor. Record room status in allocated section accurately. Comply with hotel’s health, safety and hygiene policy. Attend meetings and training sessions as required. Create and maintains floral arrangements. Carry out valet services when required including delivery of linen or processing laundry orders. Complete...

Completing minor repair work, which includes repairing doors, locks, door frames and handles as well as replacing light bulbs, sockets, switches, and window glass. Performing basic plumbing tasks, which includes unclogging drains as well as fixing leaking faucets and toilets. Inspecting control panels and electrical wiring to detect any issues that require immediate attention. Promptly responding to requests for emergency repairs and clean-ups. Ensuring that all maintenance equipment is in good working order. lean interior of the building, as well as machinery and equipment, and exterior of the building Keep inventory of maintenance and cleaning supplies and equipment, and report needs to supervisor Fresh graduates are encouraged to apply

Job Description • Efficiently cleans assigned number of rooms per day keeping within departmental standards • Ensures all assigned service areas are clean and tidy • Ensures all assigned areas are kept clean, safe and hygienic • Ensures additional cleaning programs are undertaken as directed and to the performance standards required • Packs and replenishes trolleys to the required standard at the end of each shift, therefore minimizing lost time at the start of each shift • Advises Supervisor / Manager of any stock shortages, therefore minimizing delays in servicing rooms   Job Requirement • Minimum SPM • Able to read and write simple English and Bahasa Malaysia

Primary Duties Greets and bids farewell to guests and offer appropriate hospitality comment to guests in accordance with the Hotel standard phrases/greetings. Smile and always maintain a professional, neat and pleasant image to guests at all times. Ensure cleanliness at the reception counter and lobby at all times. Provides courteous and efficient service to every single guest and promptly and tactfully attend to guest complaints, requests and inquiries. Follow-up on all request/complaints in the reception logbook.  Follow-up sheet and traces and ensures that the logbook is read and initialled by Guest Service Assistant at all times. Supervises the Front Desk activities and ensures staff carries out duties as per established check-in and check-out procedures. Liaises closely with Housekeeping and Food & Beverage department of VIP arrivals, room changes, extensions of stays, check-out, special arrangements & follow-up and follow through to...

JOB DESCRIPTIONS   Basic Function Plan, execute and control all engineering works in the hotel. Responsible for the efficient maintenance of the Hotel's building and equipment. Conduct feasibility study and implement specific building/engineering projects.   Responsibility and Authority Maintain the Hotel's building, fixtures, plant and equipment in excellent and working conditions. Maintain high morale and productivity of all Engineering staff to ensure efficiency in the department. Maintain effective communication and close working relationship with all other departments,     especially Front Office, Food and Beverage and Housekeeping Department. Prepare manual budget for maintenance expenditure and energy costs of the Hotel for approval. Ensure that Maintenance Orders are completed by the Engineering staff and conduct surprise checks on the implementation of Maintenance Orders....

RESPONSIBILITIES Perform housekeeping related activities at Le Quadri Hotel. Perform make-up room services for hotel guests. Perform linen and laundry changing services for hotel rooms. Replacing used towels and other bathroom amenities, such as shampoo and soap. Sweeping and mopping floors. Vacuuming carpets. Dusting and polishing furniture. Emptying trash containers and ashtrays. Restocking beverages and food items in the minibar. Cleaning public areas, such as corridors. Reporting any technical issues and maintenance needs. Updating status of guest rooms on assignment sheet. Returning and restocking cleaning cart at shift end. Perform any other related duties as required by the management of the company.   REQUIREMENTS At least SPM qualifications. Must present a positive and professional attitude at all times. Able to work under pressure and meet deadlines, possess a mature attitude and a good team player. Previous...

Responsible for the safety and security of guests, employees and establishment needs. Report to Manager all hotel property deficiencies and safety or security hazards. Initiate action to improve a hazardous situation immediately. Implement procedures for security and emergency incidents. In the event of fire, be thoroughly familiar with and guided by the hotel’s emergency plan. Be familiar with location of fire alarms and fire fighter equipment. Maintain the security system. Conduct random checks of key registers in telephone room, banqueting, engineering, stewarding and housekeeping to ensure the hotel’s key control policy is adhered to and report on discrepancies. Maintain a 24 hour surveillance of those areas that are frequented by guests and all work areas. Maintain a daily log of incidents. Check all packages and passes of employees entering and leaving the building. Prevent gambling, sabotage on hotel premises. Ensure no undesirables loiter in or...