9 jobs found in Puchong

The Front Office Supervisor is responsible for overseeing the daily operations of the front desk, ensuring guest satisfaction, and assisting with employee training and development. Responsibilities: Manage front desk operations, including the check-in/check-out process, guest inquiries, and phone calls Ensure that guests receive exceptional customer service and resolve any issues or complaints Maintain accurate records and reports, including cash handling and room assignments Supervise, train, and coach front desk staff Assist with scheduling and payroll Ensure that all front office equipment and supplies are maintained and in good working order Keep up-to-date with hotel policies, procedures, and promotions Willing to work night shift

Responsibilities Check cash balances and customer exposures prior to authorizing financial transactions, internal and external payments and money market deposits and loans Authorise non-financial transactions, static data requests, address and fee changes, in accordance with regulatory and group policy and internal procedures Assist in the functioning of the Front Office Support team, provide cover in times of absence of other team members, assist in running of daily reports, maintenance of the diary and preparing and distributing of standing orders, assist in the processing of transactions and static data requests ensuring 4-eyes principle is adhered to at all times Check various release queues, payments, money markets, and ensure records are authorized in line with internal and external cut-offs and deadlines Produce and various types of output, valuations, statements and performance reports, swift copies, from the bank’s on-demand system, encrypt and...

Main Duties: Financial Responsibilities: 1. Maximizes revenues through pro-active action (up selling) 2. Produces check and receive payment to settle the payment Operational Responsibilities : Guest Service 1. Escort customers to their tables 2. Present menus to patrons and answer questions about menu items, making recommendations upon request 3. Inform customers of daily specials. 4. Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff 5. Take orders from patrons for food or beverages. 6. Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required 7. Check with customers to ensure that they are enjoying their meals and take action to correct any problems 8. Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning 9. Clean tables and/or counters after patrons have finished dining 10. Prepare...

a)      Duties:   -     Wears issued uniform and name badge whenever on duty, from "clock -in" to "clock -out" -     Maintains proper grooming and hygiene habits as defined in the "personal hygiene" section ' of the Food and Beverage Manual. -     Maintains issued uniform including name badge in good, clean condition, without tears or stains. -     Complies with the hotel's house rules and conduct codes as stated in the employee handbook and as distributed at orientation. -     Be able to describe the tasks that you are to perform in an emergency as outlined in the hotel's loss -prevention procedures manual. -     Complies with energy conservation and job safety procedures which management defines in the hotel's Loss Prevention Procedures Manual or in postings. -     Maintains a clean...

Duties: ·         Establishment of annual leave planner and submitted to the Chef Office for approval. ·         To be fully in charge of the section and kitchen overall (production). ·         To co-ordinate in detail all food preparation and production for the Hotel Banquet and Outlet to ensure a total smooth running of the operation. ·         To ensure that all set ups and prepared food presentations are up to agreed standards with the Executive Chef / Executive Sous Chef/ Executive Sous Chef ·         To fully monitor portion control in assigned kitchen area and that par stocks are kept at a minimum with daily stock and product turn- over, utilizing leftovers where and if possible....

Supervision of the Front Office/Hotel staff and control of hotel’s activities in accordance with Dorsett Regency polices and procedures, in the absence of the Front Office Manager. Direct supervision of Front Office staff in the absence of the Front Office Manager/Assistant Front Office Manager as well as attending to situations and requests as required by any Department Head or Supervisor. Mandarin speakers will be added advantage.

You will be the one of the first members of staff that a guest will meet, you set the example for the rest of the hotels services. Politeness, courtesy and professionalism must be shown at all times. You must be able to reply to any guest questions in practical and straight manner. 1. To report punctually wearing the correct hotel uniform and name tag at all times. 2. To provide a courteous and professional service at all service. 3. To be constantly aware of the room situation and to strive to obtain maximum occupancy. 4. To maintain an atmosphere of tranquility at the Front Desk. 5. To attend to all guests who approach the Front Desk, immediately, cordially and with a smile. 6. To attend to hotel guests in the procedure of registering, enquiries, key handling, messages and all related matters. 7. To register the guests promptly ensuring that they are provided with all necessary information. 8. To enter all guests folios into the computer immediately and...

Job description We are looking to hire an experienced housekeeping supervisor to oversee all duties performed by our housekeeping staff. The housekeeping supervisor’s responsibilities include assigning tasks to the housekeeping staff, identifying and reporting cases of tardiness, and monitoring cleaning supplies. You should also inform management of any equipment or furniture in need of repair or replacement and ensure that the housekeeping staff complies with all safety and sanitation policies. Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met. Investigating and addressing complaints regarding poor housekeeping service. Providing training to the housekeeping staff. Regularly taking inventory of cleaning supplies and ordering stock as needed. Performing various cleaning duties in instances of staff shortages. Housekeeping Supervisor Requirements: Proven...

Job Summary The Hotel Manager is responsible for overseeing the overall operations of the hotel, ensuring excellent guest satisfaction, operational efficiency, financial performance, and compliance with company standards. The role involves leading all departments, maintaining service quality, driving revenue growth, and creating a positive working environment for associates. Key Responsibilities Oversee the daily operations of the hotel, ensuring smooth and efficient service delivery. Lead and manage all hotel departments, including Front Office, Housekeeping, Food & Beverage, Engineering, Sales & Marketing, Finance, and Human Resources. Ensure exceptional guest experiences and promptly resolve guest complaints or concerns. Monitor hotel performance, occupancy, revenue, and operating expenses to achieve business targets. Develop and implement strategies to maximize revenue and profitability. Maintain compliance with company policies,...