Job Description

As Engineering Director, you will direct the engineering/maintenance of your hotel and ensure the safety and comfort of hotel guests and team members – making sure all activities are delivered safely and with compliance. Motivating and training your team with the skills to keep hotel always looking its best.  

Your day-to-day: 

People   

  • Direct daily engineering needs, plan and assign work ensuring you always have the right team in place 

  • Develop your team and improve their performance through coaching and feedback and create performance and development goals for colleagues – recognize good performance 

  • Promote teamwork and quality service through daily communication and coordination with other departments 

  • Communicate with all hotel department heads to stay informed of maintenance needs and ensure timely responses to requests 

Responsible Business 

  • Oversee the physical operations of the hotel, including maintenance and repair and order parts and supplies in a timely and efficient manner while minimizing waste and maintaining “green” initiatives 

  • May be responsible for hotel security to minimize risk of theft, crime and other hazards 

  • Ad-hoc duties – unexpected moments when we have to pull together to get a task done 

 

 Financial  

  • Help create and work within the Engineering budget 

  • Monitor staffing and labour standards to manage costs 

  • Manage CAPEX and OPEX projects to ensure they are within budget and fulfill all brand standard requirements 

  • Ensure all preventive maintenance is up to date, warranties are in place and quotations for projects are submitted via a blind bid / tender 

 

Guest Experience 

 

  • Help guests needs to ensure their satisfaction 

  • Use a maintenance programme to ensure the hotel is maintained and in service for our guests 

 

Accountability 

 

  • This is the top Maintenance/Engineering job in a large, luxury, resort, or major flagship hotel with multiple sites and facilities, a number of major outlets, high-volume catering and convention facilities, and a large number of VIP and key guests. Supervises a staff of maintenance/engineering tradespersons and contractors. May oversee subordinate managers and supervisors 

 

What we need from you? 

  • Some college or advanced vocational training 

  • Four years’ experience in general building maintenance and/or construction or equivalent combination of education and experience 

  • Specialised expertise in plumbing, electrical, mechanical, and carpentry fields 

  • Level 3 EPA Certification, HVAC and refrigeration certificate, licensed plumber and/or journeyman status for electrician and carpenter may be required 

  • Hotel experience preferred 

  • Professional certification and license if required by law 

 

The statements in this job description are intended to describe the essential nature and level of work being performed; it does not encompass all the tasks that may be assigned. 

Location

Crowne Plaza Kuala Lumpur City Centre by IHG, Jalan Yap Kwan Seng, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia