As Engineering Director, you will direct the engineering/maintenance of your hotel and ensure the safety and comfort of hotel guests and team members – making sure all activities are delivered safely and with compliance. Motivating and training your team with the skills to keep hotel always looking its best.
Your day-to-day:
People
Direct daily engineering needs, plan and assign work ensuring you always have the right team in place
Develop your team and improve their performance through coaching and feedback and create performance and development goals for colleagues – recognize good performance
Promote teamwork and quality service through daily communication and coordination with other departments
Communicate with all hotel department heads to stay informed of maintenance needs and ensure timely responses to requests
Responsible Business
Oversee the physical operations of the hotel, including maintenance and repair and order parts and supplies in a timely and efficient manner while minimizing waste and maintaining “green” initiatives
May be responsible for hotel security to minimize risk of theft, crime and other hazards
Ad-hoc duties – unexpected moments when we have to pull together to get a task done
Financial
Help create and work within the Engineering budget
Monitor staffing and labour standards to manage costs
Manage CAPEX and OPEX projects to ensure they are within budget and fulfill all brand standard requirements
Ensure all preventive maintenance is up to date, warranties are in place and quotations for projects are submitted via a blind bid / tender
Guest Experience
Help guests needs to ensure their satisfaction
Use a maintenance programme to ensure the hotel is maintained and in service for our guests
Accountability
This is the top Maintenance/Engineering job in a large, luxury, resort, or major flagship hotel with multiple sites and facilities, a number of major outlets, high-volume catering and convention facilities, and a large number of VIP and key guests. Supervises a staff of maintenance/engineering tradespersons and contractors. May oversee subordinate managers and supervisors
What we need from you?
Some college or advanced vocational training
Four years’ experience in general building maintenance and/or construction or equivalent combination of education and experience
Specialised expertise in plumbing, electrical, mechanical, and carpentry fields
Level 3 EPA Certification, HVAC and refrigeration certificate, licensed plumber and/or journeyman status for electrician and carpenter may be required
Hotel experience preferred
Professional certification and license if required by law
The statements in this job description are intended to describe the essential nature and level of work being performed; it does not encompass all the tasks that may be assigned.
Crowne Plaza Kuala Lumpur City Centre by IHG, Jalan Yap Kwan Seng, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Crowne Plaza Kuala Lumpur City Centre is the perfect place to stay for business travelers and leisure seekers alike. Located in the heart of the city, our hotel is within walking distance of all the major attractions, including the Petronas Twin Towers, KLCC Park, and the Bukit Bintang shopping district.