23 jobs found in Port Dickson

- Can communicate in Bahasa Melayu, English and Mandarin. - Take food and beverage orders, and recommend suitable menu items to guests in outlets and function rooms. - Clear tables and reset them according to the meal period standards. - Set up buffet stations, placing the correct utensils based on the food items displayed. - Work closely with team members in a supportive and flexible way to ensure guest satisfaction and overall hotel success. - Prepare and ensure enough guest supplies and equipment are ready for operations in the assigned service area. - Handle reservations, welcome and seat guests, present menus, take orders, and assist guests when needed. - Prepare, present, and process guest bills according to hotel policies. - Maintain high standards of personal hygiene, food safety, and proper uniform appearance. - Be familiar with and able to use the Micros system efficiently. - Have good knowledge of all menu items and be able to recommend combinations and upsell...

Manage all food and beverage operations, including restaurants, bars, and MICE Develop and implement strategic plans to enhance the guest experience and drive revenue growth Oversee budgeting, forecasting, and cost control measures to ensure profitability Lead, motivate, and develop a talented team of food and beverage professionals Collaborate with other department managers to ensure seamless cross-functional operations Maintain high standards of quality, cleanliness, and safety in all food and beverage areas Monitor market trends and competitor activities to identify opportunities for improvement Ensure compliance with all relevant health, safety, and licensing regulations

Preparing and cooking a variety of dishes to the highest standards, adhering to all health, safety and hygiene regulations Maintaining a clean, organised and efficient kitchen environment Collaborating with the Head Chef and other Chefs de Partie to develop new menu items and improve existing recipes Supervising and training kitchen assistants to ensure they perform their duties to the required standard Monitoring stock levels and placing orders for necessary ingredients and equipment Ensuring all food wastage is minimised and that ingredients are used efficiently Providing excellent customer service and responding promptly to any guest queries or requests

Follow up on all administrative matters related to the department. Record and monitor attendance of all Housekeeping staff. Control, issue, collect, and maintain records of all Housekeeping key movements. Record and properly store all Lost and Found items. Assist in recording guest laundry details. Update and track the status of maintenance requests. Maintain adequate stock levels of office supplies. Handle guest requests and respond promptly to inquiries; record and follow up on requests or complaints. Perform general Housekeeping administrative tasks, including faxing, photocopying, and preparing schedules; ensure all staff personal files are kept up to date. File all correspondence and store requisitions properly. Update all guestroom history records. Record all safe box lock issues reported by Room Attendants or guests and liaise with the Front Office for unlocking. Keep the work area clean and organized at all times, including the office...

- Follow all administrative policies and procedures at all times. - Be a positive, enthusiastic, and active member of the Concierge team, providing excellent service to all guests in every situation. - Have good knowledge of all hotel services, including recreational activities, food and beverage, guest services, special events, and promotions. - Be familiar with all hotel facilities, daily functions, and events, and assist guests with any questions. - Stay updated on group arrivals and any special arrangements. - Handle guest questions and problems quickly and efficiently. - Work closely with the Shift Leader regarding room readiness, early arrivals, room changes, stayovers, and any discrepancies. - Pay attention to hotel security and report any suspicious activities to your immediate manager. - Understand and follow the hotel’s emergency and evacuation procedures.

Follow up on all administrative matters related to the Kitchen department. Record and monitor attendance of all Kitchen staff. Control, issue, collect, and maintain records of all kitchen equipment, utensils, and key movements. Record and properly store all kitchen-related lost and found items. Assist in recording daily food preparation, wastage, and requisition details. Update and track the status of kitchen maintenance and repair requests. Maintain adequate stock levels of office and kitchen administrative supplies. Handle internal requests from service staff and respond promptly; record and follow up on kitchen-related inquiries or issues. Perform general Kitchen administrative tasks, including documentation, photocopying, and preparing duty rosters; ensure all staff records are kept up to date. File all kitchen correspondence, purchase orders, and store requisitions properly. Update inventory and stock control records for food and non-food...

Assist in the preparation and cooking of food items according to standard recipes and instructions provided by senior chefs Ensure all ingredients are prepared, measured, and ready for service (mise en place) Maintain cleanliness and hygiene of the kitchen area in compliance with food safety standards Follow proper food handling, storage, and labeling procedures at all times Support the Chef de Partie and Demi Chef in daily kitchen operations Cook and present dishes according to established standards and guidelines Ensure proper portion control and minimize food wastage Assist in receiving, checking, and storing kitchen supplies and ingredients Monitor stock levels and inform supervisors of any shortages Ensure all kitchen equipment is used safely and maintained properly Report any equipment malfunctions or maintenance issues to the supervisor Work efficiently during service to ensure timely preparation of dishes Follow all health, safety, and...

Main Responsibilities   To respond quickly and efficiently to all in-coming sales enquiries, by telephone, fax and email, preparing brochures as required. Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Prepare and review written documents accurately and completely.  Maintains complete and supported records of all Sales Agreements, Contracts and Quotations for the hotel Raising invoices. Promote awareness of Hotel and brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to the Hotel / Company. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities / services (e.g., hours of operation, rates...

Main Duties: Financial Responsibilities: 1. Maximizes revenues through pro-active action (up selling) 2. Produces check and receive payment to settle the payment Operational Responsibilities : Guest Service 1. Escort customers to their tables 2. Present menus to patrons and answer questions about menu items, making recommendations upon request 3. Inform customers of daily specials. 4. Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff 5. Take orders from patrons for food or beverages. 6. Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required 7. Check with customers to ensure that they are enjoying their meals and take action to correct any problems 8. Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning 9. Clean tables and/or counters after patrons have finished dining 10. Prepare...

1.     Prepare food based on banquet event order for the day. 2.     Delegate and supervise all mise-en place preparations for the day. 3.     Conduct cleaning of the kitchen chillers and freezers as per the schedule. 4.     Conduct training for subordinates to work independently. 5.     Conduct clearing for all functions based on banquet event order for the day. 6.     Initiate smooth and effective manning of the kitchen operations with the assistant section chef. 7.     Record daily attendance of all team members. 8.     Stand in for assistant section chef in his absence. 9.     Ensure all cooked food which is not exposed is properly stored according to HACCP requirements. 10.  Ensure each dish that is served is properly garnished and displayed. 11.  Conduct...

Greet and welcome all guests and take beverage and food orders in a prompt and professional manner  Be attentive to guest’s needs  Preparing and serving beverages such as drip coffee, espresso-based drinks, tea and other specialty drinks   Prepare food for service to guests and present food according to established health and presentation standards  Monitor guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests; check identification whenever the age of a guest requesting an alcoholic beverage service is questionable  Clear and clean tables in a prompt and efficient manner.  Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary ...

As the Reservations Agent, you will be responsible to process guest/agents room bookings request in line with IHG brand standard guidelines.  At Crowne Plaza Hotels & Resorts we look for people who are charming, confident, and internationally minded; people who know what it takes to exceed guest expectations.   Your day-to-day:  Maintains a regular pattern of sales calls and ensures no calls are left unanswered, when received through our Automatic Call Distribution system (ACD)  Record and process reservations made by phone/fax/email, website and GDS  Maintain a high level of product and service knowledge about all IHG Hotels, Restaurants and all IHG Hotels in your region  Prepare and execute action plans which increase reservation sales and associated business ...

Support the Section Chef by preparing, presenting, storing and serving a selection of dishes. Adhere to local regulations concerning health, safety or other compliance requirements, as well as brand standards and local policies and procedures. Promotes the desired work culture around the five core values of Trust, Integrity, Respect, One Team and Service of the InterContinental Hotels Group and the brand ethos.    Your day-to-day:  Prepare, cook, serve and store the dishes   Communicate politely and display courtesy to guests and internal customers  Provide direction to the Kitchen helpers, including Cooks, Kitchen Attendants and Stewards  Communicate to his/her superior any difficulties, guest or internal customer comment and other relevant information    Establish and maintain effective employee working...

Greet and welcome all guests and take beverage and food orders in a prompt and professional manner  Be attentive to guest’s needs  Prepare food and beverages for service to guests and present food according to established health and presentation standards  Monitor guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests; check identification whenever the age of a guest requesting an alcoholic beverage service is questionable  Clear and clean tables in a prompt and efficient manner.  Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary  Perform department/outlet opening or closing duties as required.  Ensure that wait staff stations are clean...

Under the guidance of the Assistant Chief Engineer ensures that the Hotels equipment is operated in accordance with InterContinental Hotels Group standards to ensure maximum efficiency and guest satisfaction. Promotes the desired work culture around the five core values of Trust, Integrity, Respect, One Team and Service of the InterContinental Hotels Group and the brand ethos.        Your day-to-day:  People    Demonstrate co-operation and trust with colleagues, teams and across departments  Communicate well to ensure effective shift handovers  Actively participate in and conduct organised meetings  Interact with department and hotel staff in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two-way communication    Guest...

As the Assistant Director of Sales, you will spearhead the strategic direction and execution of the hotel’s sales efforts to drive revenue across all segments: corporate, MICE, leisure, wholesale, and government. You are accountable for achieving business goals by developing dynamic sales strategies, managing key accounts, leading the sales team, and fostering strong partnerships in both domestic and international markets.  At Crowne Plaza Hotels & Resorts, we seek leaders who are confident, proactive, globally-minded, and passionate about creating memorable guest experiences while maximizing hotel profitability.     Your day-to-day:  People    Lead and manage a results-driven sales team with a focus on key performance indicators (KPIs) or Goal Setting and Budget, such as room revenue, market share, RFP conversion, and account retention. ...

As the Assistant Marketing and Communications Manager, you will play a vital role in elevating the hotel’s prestige and brand identity through strategic storytelling. The ideal candidate will be creative, innovative, and possess a sophisticated understanding of brand positioning, public relations, and premium marketing practices. The Assistant Marketing and Communications Manager will also be responsible for ensuring a seamless and high-end guest experience through physical and visual touchpoints. They will do this by overseeing the production of premium hotel collateral, ensuring all guest-facing materials reflect the hotel's upscale amenities, and maintaining brand consistency across every physical department of the property. The Assistant Marketing and Communications Manager will also be responsible for providing direct support to the Director of Marketing and Communications on all PR-related assignments. This includes high-level copywriting for press releases,...

The Director / Assistant Director of Marketing & Communications is responsible for developing and executing marketing strategies, managing brand positioning, and driving revenue through integrated marketing, digital, and public relations efforts. The role ensures consistent brand messaging while supporting the hotel’s overall business objectives. Key Responsibilities 1. Marketing Strategy & Execution Develop and implement marketing and communications strategies aligned with business goals. (Director: Lead strategy | Assistant Director: Support execution) Plan and execute campaigns, promotions, and partnerships to drive revenue. 2. Digital Marketing & Branding Oversee/manage digital platforms including website, social media, and online campaigns. Ensure consistent brand identity across all channels. Manage content creation, visuals, and messaging. 3. Public Relations & Communications Build and maintain...

Food and Beverage is what adds flavour to a stay! Guests love to enjoy delicious, freshly-prepared and beautifully presented food or beverages. To deliver a great guest experience – as the friendly face of our hotel Bartender, you’ll also be a helpful host, a local expert, and a proud brand ambassador. Whether you’re preparing drinks exactly as our guests want or serving them delicious food, you’ll be devoted to creating relaxing, memorable experiences. Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.    Your day-to-day:  Creating a warm and welcome to everyone and setting the tone for each guest’s experience    Be attentive to guest’s needs  Prepare...

Welcome guests in a friendly, prompt and professional manner recognising IHG Rewards Club Members and also returning guests      Check guests in, issue room keys, provide information on hotel services and room location  Ensure required identification is taken from guests at check-in in line with local legislative requirements  Answer phones in a prompt and courteous manner  Up-sell rooms where possible to maximise hotel revenue  Answer, record and process all guest calls, messages, requests, questions or concerns  Record guest preferences in the system  Check guests out, including resolving any late or disputed charges  Accurately process all cash and credit card transactions using established procedures  Issue,...