48 others jobs found

Job Description Defining and implementing front desk objectives and procedures. Hiring and training staff and managing the shift schedules. Tending to guests' complaints and questions and providing exceptional customer service. Ensuring that the front desk and reception area is kept clean and organized. Maintaining front desk office supplies and equipment. Supervising staff and all front desk activities including bookings, appointments, phone calls, emels and etc. Conducting performance reviews with staffs. Generating reports and feedback for presentation to the general manager. Performing administrative duties such as filing and updating records, among others, as needed. Requirements: ·         Must possess at least SPM/STPM/Diploma for any discipline ·         Diploma in hotel management is a plus...

1.         Direct the development, implementation and administration of all IT. 2.         Perform Project management of IT initiatives. 3.         Ensure timely and accurate delivery of technology products and services. 4.         Manage multiple areas of technology and multiple departments. 5.         Manage internal/external application upgrades. 6.         Define and improve all system and network operations processes. 7.         Being on call 24 hours when IT support is required.

Summary: Oversee the perfect execution of guests’ stays from pre-arrival to post-departure in terms of communication, guest preferences, arrival gifts and complaints management, coordinating resources with other departments; Handle all guests’ service issues, record them and follow up to resolve and to eliminate the source of them; Coordinate and take part in creation of VIP gifts together with F&B team; make sure all recognition programs are implemented and respected; Strive to continually improve guests and associates satisfaction ensuring quality and standards; Support all property operations, ensuring that the highest levels of hospitality and service are provided; Monitor and assess service and satisfaction trends, evaluate / address issues and make suggestions for improvements to the hotel management team. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and...

Key Responsibilities: Client Engagement & Event Planning Serve as the primary contact for assigned events from initial inquiry through post-event follow-up. Understand client needs, propose suitable event solutions, and guide them through Marriott’s event offerings. Prepare event proposals, contracts, banquet event orders (BEOs), and other documentation in accordance with brand standards. Conduct site inspections and client meetings. Coordination & Execution Coordinate event logistics with relevant departments (F&B, Kitchen, Front Office, Housekeeping, AV, etc.). Ensure all client requests and expectations are met or exceeded on the day of the event. Attend pre-event meetings and oversee the setup, execution, and breakdown of events. Respond quickly to client needs and resolve any issues during events. Post-Event & Revenue Management Conduct post-event...

Admin Responsibilities: Manage day-to-day office operations Coordinate schedules, meetings, and travel arrangements Handle basic accounting and invoicing tasks Organize office supplies and maintain a pleasant workspace Liaise with vendors, suppliers, and service providers Marketing Responsibilities: Assist in executing marketing campaigns (online + offline) Manage social media accounts and help create engaging content Coordinate marketing events, workshops, or promotions Support branding efforts and help maintain our energetic image Brainstorm fun ideas that can help us stand out (your creativity is welcome!)

Key Responsibilities: Leadership & Team Management Supervise daily operations of the café/barista team Lead by example on the floor, maintaining high service and cleanliness standards Schedule shifts, manage breaks, and ensure adequate coverage during peak hours Support hiring, onboarding, and training of new baristas Conduct regular check-ins with team members to promote growth and engagement Customer Service Ensure customers receive outstanding service and product quality Address and resolve customer issues or complaints professionally and promptly Foster a welcoming, energetic atmosphere for players and café guests Coffee & Product Quality Prepare and serve high-quality espresso-based drinks and other beverages Ensure all staff follow proper drink preparation, health, and safety protocols Monitor stock levels of coffee, milk,...

Key Responsibilities: Prepare and serve a variety of hot and cold beverages (coffee, tea, smoothies, etc.) Operate espresso machines, blenders, grinders, and other café equipment Provide exceptional customer service and product knowledge Maintain cleanliness and organization of the café and prep areas Restock inventory and monitor supply levels Collaborate with team members to ensure smooth day-to-day operations Uphold health, safety, and sanitation standards at all times Assist with light food prep or snack assembly (if applicable) Requirements: Previous barista or café experience preferred (but not required — we’ll train the right person!) Strong communication and interpersonal skills Ability to multitask and work efficiently in a fast-paced environment

  Provide a quality of service, going above and beyond to exceed guest expectations  Provide exceptional massages, body treatments and skin care services to guests Ensure guest queries and requests are handled effectively and efficiently  Assess guest needs and subsequently advise them on recommended skin home care regimens  Complete standard reception duties focusing on attention to detail 

Restaurant Chef (Salary RM2,800.00 to RM2,900.00/month) Requirement: -Able to travel -Able to converse in English/Bahasa Melayu -Friendly and outgoing personality -Has experience in restaurant operation as Chef -Able to supervise service staff and work as a team Job Description: 1. Responsible to support the Kitchen Team for the operations of all kitchens and the delivery of the highest standard of food quality. 2. Ensures all food in restaurant, whether cooked or uncooked is consistent in terms of quality, taste and presentation. 3. Ensures preparation of food produces superior meals within budget parameters, which will result in a profitable food operation. 4. To plan meals, supervises and coordinates the work of chefs, cooks and other kitchen associates. 5. To be familiar with competitive operations with regards to pricing, quality and merchandising. 6. To assists the others Kitchen Team in the day-to-day Food & Beverage Operations, as and when required,...

Job Summary: The Property Assistant is responsible for assisting in the daily operations and administration of multiple properties under the management. This includes monitoring property conditions, coordinating maintenance, manage any related matters to tenant, preparing tenancy agreements, and ensuring all rental collections and documentation are up to date.   Key Responsibilities: Assist in managing several properties, ensuring all are well-maintained and operational. Conduct regular inspections of properties, units, and common areas to ensure cleanliness and functionality. Coordinate with contractors, maintenance teams, and service providers for repairs and upkeep. Ensure compliance with building and safety regulations. Assist in the preparation, renewal, and termination of tenancy agreements. Update and maintain tenant records, rental rates, and lease documentation. Monitor rental collection and issue reminders for overdue payments....

·         Assist in prepare ingredients for cooking, including portioning, chopping, and storing food. ·         Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. ·         Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist.Prepare cold foods. ·         Operate ovens, stoves, grills, microwaves, and fryers. ·         Test foods to determine if they have been cooked sufficiently. ·         Monitor food quality while preparing food. Set-up and break down work station. ·         Serve food in proper portions onto proper receptacles....

Job Title: Hotel General Manager Location: 1969 Business Suites, Perak, Ipoh Job Type: Full Time Contract Salary: Full Time Contract (10,000 to 15,000)  Job Description: 1969 Business Suites is seeking an experienced and visionary General Manager to oversee all aspects of hotel operations. The ideal candidate will be a strategic leader, responsible for ensuring the hotel’s profitability, guest satisfaction, and team performance. This role is critical in driving the overall success of the hotel. Key Responsibilities: Provide leadership and direction to all hotel departments, including front office, housekeeping, food and beverage, sales, and maintenance. Develop and implement business strategies to achieve hotel goals and objectives. Oversee the hotel’s financial performance, including budgeting, forecasting, and expense management. Ensure high levels of guest satisfaction by maintaining quality service standards and addressing...

We are looking for enthusiastic and customer-focused individuals to join our team as Service Crew. As part of the team, you will play a key role in delivering excellent service and ensuring a positive experience for our customers. Responsibilities -Greet and serve customers with a friendly and professional attitude. -Take customer orders accurately and efficiently. -Prepare and serve food and beverages following standard procedures. -Handle cash transactions and operate the point-of-sale (POS) system. -Ensure cleanliness and tidiness of the dining area, counters, and kitchen spaces. -Assist in restocking supplies and maintaining inventory. -Respond to customer inquiries, complaints, or special requests promptly and professionally. -Follow all health, safety, and hygiene regulations. What We Require from You -Customer-Centric: Passionate about delivering great service. -Friendly and Positive: Creates a welcoming atmosphere for customers and colleagues. -Responsible...

  §    General o   Reads the logbook daily and take action accordingly. o   Provides information regarding the hotel’s facilities & services. o   Ensures to always be informed of VIP in-house and daily functions. o   Handles guest complaints in accordance with service recovery guidelines.   §    Front Desk o   Assigns rooms and checks in/out guests in accordance with established standards. o   Checks guest history of all arrivals on shift and gets familiarized with the information. o   Greets and addresses guests by name.  o   Thanks every guest when they depart. o   Exchanges money for guests in accordance with the hotel’s foreign exchange policy & procedure.   o   Handles the following situations in accordance with hotel policy: §  Early arrivals and late check outs §  Rebate and paid outs §  Refund o   Runs the night audit. o   Post folios and relevant data in the system immediately and accurately.   §    Communications o...

Job Summary ·       All applicants must exhibit an approachable and enthusiastic demeanour through body language, eye contact and verbal dialogue. ·       Responsible for answering all incoming calls in a friendly and effective manner. ·       Exercise proper telephone etiquette and comply with the hotel terminology and Breeze protocol. ·       Must be comfortable and effective at phone sales and up-selling. ·       Confirm reservations for spa services. ·       Assist with group scheduling. ·       Ensure that all treatments areas are professionally maintained in accordance with the guidelines and standards of Breeze. ·       Must stay current on all relevant certifications. ·       All therapists must be approachable and enthusiastic with good: ·       Body language ·       Eye contact ·       Verbal dialogue.   Ensure that all treatments areas are professionally maintained in accordance with the guidelines and standards of Breeze. ·       Must stay...

Job Description: The Environmental Safety and Health Manager is responsible for developing, implementing, and overseeing the company’s environmental health and safety programs. This role ensures compliance with all local, state, and federal regulations, and promotes a culture of safety within the organization. Key Responsibilities: Create and enforce health and safety policies and procedures to ensure a safe workplace. Identify potential hazards and develop strategies to mitigate risks. Ensure compliance with all relevant health and safety regulations, including OSHA, EPA, and other regulatory bodies. Conduct safety training programs for employees to promote awareness and adherence to safety protocols. Investigate accidents and incidents to determine their causes and recommend preventive measures. Prepare and maintain records of safety inspections, incidents, and training activities. Lead emergency response activities and develop emergency...

Job Summary: The Housekeeping Supervisor is responsible for overseeing the daily operations of the resort’s housekeeping team, ensuring that guest rooms, public areas, and laundry services are maintained to the highest standards. This role involves supervising, training, and coordinating staff to ensure cleanliness, safety, and guest satisfaction. The ideal candidate will have strong leadership skills, attention to detail, and the ability to manage multiple areas within the resort, ensuring all housekeeping operations run smoothly and efficiently.   Job Descriptions: Supervise Housekeeping Staff: Oversee daily activities of housekeeping staff, ensuring all rooms, public areas, and laundry are cleaned and maintained to the highest standards. Room Inspections: Conduct regular inspections of guest rooms to ensure they meet cleanliness, hygiene, and quality standards. Public Area Management: Supervise the cleaning and upkeep of public areas,...

Job Description ·         Assist in handling walk-in/ media social/ call-in enquiries ·         Outdoor promotions – represent the company during our participation at external/outdoor exhibitions, promotional launches, seminars/conventions. ·         Advertising/public relations – assist in advertisement placement and logistics as well as assist in public relations duties. ·         Telemarketing – assist in making follow-up calls to direct-mail prospects. ·         Banquet – handle enquiries on functions, liase and cooperate with related department that involve in Event, generate event order refer to event basis, follow-up on the quotation with sales person, follow-up on the function if confirmed/progress....

Perdana Kuala Lumpur City Centre (PKLCC) , owned by Permodalan Nasional Berhad and managed by Attana Hotels & Resorts Sdn. Bhd., is currently looking for young, dynamic and energetic individuals for the following position: Food & Beverage Assistant To assist outlet captain, supervisor and manager in carrying out duties at the coffee house / restaurant. Punctual, efficient and courteous towards guest and to other employees. Responsible for the proper set-up of each table. Familiar with all instructions according to the Food & Beverage Service Procedures. Completes all side work prior to opening and closing of Restaurant. Ensures all Food & Beverages are served in their correct dishes and glasses.

Perdana Kuala Lumpur City Centre (PKLCC) , owned by Permodalan Nasional Berhad and managed by Attana Hotels & Resorts Sdn. Bhd., is currently looking for young, dynamic and energetic individuals for the following position: Guest Service Assistant To handle all guests requests promptly by documenting down the request using the right form and immediately notify the specific department for resolving the issue/requests. To ensure that cashiering followed SOP. To ensure the preparations for all expected arrivals for the day is complete at the beginning of a shift. To key-in all reservations and confirmed through email or fax within the same day. To assist guest in arranging for taxis, travel and tour arrangement and other Concierge related service. To respond promptly to guest requests and resolve any issues or complaints they may have. This may include providing extra amenities, arranging transportation, or addressing maintenance concerns.