82 others jobs found

Operations managers plan, direct and coordinate the operations of an organization. The general operations manager is responsible for ensuring and improving the performance, productivity, efficiency and profitability of departmental and organizational operations through the provision of effective methods and strategies. Main Job Tasks and Responsibilities ·         Coordination and Supervision - Coordinate, manage and monitor the workings of various departments in the organization. ·         Financial - Review financial statements and data. Utilize financial data to improve profitability. Prepare and control operational budgets. Control inventory. Plan effective strategies for the financial well being of the  company. ·         Best Practices - Improve processes and policies in support of organizational goals. Formulate...

  Provide a quality of service, going above and beyond to exceed guest expectations  Provide exceptional massages, body treatments and skin care services to guests Ensure guest queries and requests are handled effectively and efficiently  Assess guest needs and subsequently advise them on recommended skin home care regimens  Complete standard reception duties focusing on attention to detail 

Job summary:  Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Maintain confidentiality of...

Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks.  Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain...

Duties and Responsibilities:   •             To abide by the mission statement of the hotel, the department, and the respective section. •             Handling all secretarial work for the office of the General Manager. •             Promptly replying to all correspondence without constant supervision. •             Coordination with all HODs for various meetings. •             Coordination/follow-ups with departments on daily complaints, night reports, requisitions, cheques, etc. •             Coordination with HODs for the monthly report....

Responsibilities: Maintain professional standard in grooming and customer service. Build and maintain professional relationship with existing and new clients. Professionally represent the company to the public. Carry out beauty treatments with care and follow company's standard. Equipped with knowledge about the variety of spa services in the market ranging from body treatments, facials, massages, waxing, and manicure/pedicure. Promote and sell products suitable for client's needs. Give excellent and personalised customer service while handling treatments and consultations. Determine and knowledgeable on any promotion/product launches or any new happening.  Maintain hygiene and equipment and sample inventory of products. Acknowledge and respond to customer enquiries, needs, and expectations.   Requirements: Proven work experience as a Spa Manager. Strong administrative and organization skills Familiarity in sales...

Job Descriptions: 1. Stay focused on the resort’s Vision and ensuring all tasks carried out are in accordance to the resort’s established Mission Statement. 2. Carry out guest rooms and guest floors cleaning based on daily assignment issued by the Supervisor. Any challenges in cleaning the room must be reported immediately to the attention of the Rooms Supervisor. 3.   Fully aware of key control and policies, especially on usage of master keys. 4.  Ensure all cleaning work is carried out according to the standard operating procedures and within the time frame given, including the usage of cleaning tools and equipment. 5.   Clean, care and service the vacuum machine based on schedule provided. 6.   Carry out various scheduled project or special project as assigned. 7.   Record all works done in the maid assignment report accurately and promptly. 8.   Assist other colleagues in completing the room cleaning process or...

Job Descriptions: 1. Handle cash, credit, charge to room (CTR) transaction with customers and process sales transaction. 2. Make change accurately and efficiently.  3. Answer customer question as they arise and handle customer complain.  4. Help with other tasks as needed including managing shelves, tracking inventory, and keeping the store clean. 5. Send closing report to account department and drop cash sales at safety box.  6. Provide excellent and warmth service to all guests with a genuine smile.  Requirements: 1. 1 - 2 years of relevant working experience will be added advantage. Fresh graduate are encourage to apply. 2. Ability to work under pressure. 3. Excellent written and verbal communication skills both in Bahasa Malaysia and English.  4. Able to work independently and in collaboration with others. 5. Open for Malaysian only. 

Job Descriptions: Cook and produce all menu items based on standard recipe provided. Emphasize on taste, portioning and presentation.  Prepare daily meals for staff cafe based on menu established. Raise daily market list for items required for staff cafe and submit to Executive Sous Chef for ordering and purchases. Prepare and replenish mise en place in advance for both a la carte and buffet settings.  Observe and practice the Food Safety Requirement (FSR) at all times, including storage temperature and policies, as well as personal hygiene. Well verse with Halal Certification standards and requirement.  Assist in carrying out monthly inventory.  Meet and provide excellent and warmth service to all guests with a genuine smile, especially while handling live cooking.  Ensure a high satisfaction index from all guests with regards to the product quality and service standards.  Requirements: Culinary diploma or relevant...

Job Descriptions: 1. Stay focused on the resort’s Vision and ensuring all tasks carried out are in accordance to the resort’s established Mission Statement. 2. Carry out guest registration process and payment collection accurately and efficiently. 3. Post in relevant guest transactions incurred promptly and accurately.  4. Fully responsible for daily cash float. Remit all monies collected to accounts department based on stipulated policy. 5. Provide excellent and warmth service to all guests with a genuine smile. 6. Ensure a high satisfaction index from all guests with regards to the product quality and service standards. 7. Up-sell room and all other business opportunities within the resort to maximize profitability for the resort, including various recreational activities. 8. Submit required daily reports to the accounts department or management. 9. Prioritize guest safety while participating in activities organized in-house, including during boat transfers. 10....

Job Descriptions: 1. Stay focused on the resort’s Vision and ensuring all tasks carried out are in accordance to the resort’s established Mission Statement. 2. Handle guest luggage in a secure and safe manner, promptly, to and from the jetty or guest rooms.  3. Tag all guest luggage while in custody to avoid mix-up. 4. Record all stored luggage and ensure proper identification prior to releasing back a luggage. 5. Prioritize guest safety while participating in activities organized in-house, including during boat transfer. 6. Provide excellent and warmth service to all guest with a genuine smile. Requirements: 1. Candidate must possess at least Diploma / Degree in Hotel Management or equivalent. 2. 1 - 2 years of relevant working experience will be added advantage. Fresh graduate are encourage to apply. 3. Ability to work under pressure. 4. Willing to work on shift basis, weekend and Public Holidays.  5. Excellent written and verbal communication skills...

Job Descriptions: 1. Organize and arrange various guest activities in a fun but safe conditions.  2. Conduct talks related to conservation program. 3. Lead and act as guide for various trips, including trekking and day trips. 4. Conduct monthly inventory.  5. Submit reports as determined by the management.  6. Provide excellent and warmth customer service to all guest.  Requirements: 1. Candidate must possess at least Diploma / Degree in Recreation Science or equivalent. 2. 1 - 2 years of relevant working experience will be added advantage. Fresh graduate are encourage to apply. 3. Excellent leadership, interpersonal and communication skills. 4. Committed to deliver high levels of customer service. 5. Ability to work under pressure. 6. Flexibility to respond to a range of different work situations. 7. Able to swim.

Are you passionate, eager to learn, and looking to gain real-world experience in a professional environment? We are inviting enthusiastic students or recent graduates to apply for our internship program! This is a great opportunity to develop hands-on skills, learn from experienced professionals, and explore potential career paths in various departments. 🔸 Available Internship Departments: Human Resources Finance & Accounting Marketing & Communications Food & Beverage Service Kitchen / Culinary Housekeeping Front Office / Guest Services IT & Systems Support Procurement / Purchasing Sales & Events 🔸 General Responsibilities: Support the assigned department in day-to-day operations Handle administrative and operational tasks as required Maintain professionalism and adhere to company standards Learn and adapt...

·         Assist in prepare ingredients for cooking, including portioning, chopping, and storing food. ·         Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. ·         Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist.Prepare cold foods. ·         Operate ovens, stoves, grills, microwaves, and fryers. ·         Test foods to determine if they have been cooked sufficiently. ·         Monitor food quality while preparing food. Set-up and break down work station. ·         Serve food in proper portions onto proper receptacles....

Job Description Defining and implementing front desk objectives and procedures. Hiring and training staff and managing the shift schedules. Tending to guests' complaints and questions and providing exceptional customer service. Ensuring that the front desk and reception area is kept clean and organized. Maintaining front desk office supplies and equipment. Supervising staff and all front desk activities including bookings, appointments, phone calls, emails and etc. Conducting performance reviews with staffs. Generating reports and feedback for presentation to the general manager. Performing administrative duties such as filing and updating records, among others, as needed.   Requirements: ·         Must possess at least SPM/STPM/Diploma for any discipline ·         Degree in hotel management is a plus...

The Spa Therapist performs body massage, body treatments and beauty treatments according to treatment menu to Spa guests in a professional manner based on company’s standard. Responsibilities Provides body massages, body treatments, facials, manicures, pedicures, and hair care for guests. Maintains standard services that have been established by the Spa Academy. Prepares products required for treatments hygienically and in accordance to the established recipes. Projects a professional image and pleasant disposition to enhance guests’ experience at all times. Ensures that all guests and visitors of the Spa leave with a pleasant experience. Requirements Secondary education or related certification Experience and passing the basic Thai Massage Course will be an added advantage Detailed knowledge of working practices of Spa Able to maintain consistent performances under pressure Must have the right to work in Malaysia Only...

Job Description: The Environmental Safety and Health Manager is responsible for developing, implementing, and overseeing the company’s environmental health and safety programs. This role ensures compliance with all local, state, and federal regulations, and promotes a culture of safety within the organization. Key Responsibilities: Create and enforce health and safety policies and procedures to ensure a safe workplace. Identify potential hazards and develop strategies to mitigate risks. Ensure compliance with all relevant health and safety regulations, including OSHA, EPA, and other regulatory bodies. Conduct safety training programs for employees to promote awareness and adherence to safety protocols. Investigate accidents and incidents to determine their causes and recommend preventive measures. Prepare and maintain records of safety inspections, incidents, and training activities. Lead emergency response activities and develop emergency...

Scope of Services Assistant Facilities Manager (Maintenance, Housekeeping, Safety & Security) 1. Building & Maintenance Management Oversee the structural integrity, electrical systems, plumbing, HVAC systems, and general repairs of the hotel. Ensure all maintenance activities are completed efficiently with minimal disruption to operations. Implement a preventive maintenance program to reduce system failures and extend asset lifespan. 2. Housekeeping & Cleanliness Management Supervise the housekeeping department to ensure guest rooms and public areas are well-maintained. Implement cleaning standards and hygiene protocols to meet hotel and regulatory requirements. Monitor inventory and usage of cleaning supplies, linens, and guest amenities . 3. Safety & Security Management Ensure compliance with local safety and security regulations , including Jabatan Keselamatan dan Kesihatan Pekerjaan (JKKP)...

1.       Under the direction of the Maintenance Manager or Assistant Maintenance, perform general maintenance and repairs to the hotel as required. 2.       Repair and troubleshoot equipment as needed, including electrical, plumbing, and carpentry issues. 3.       Respond promptly to guest and staff requests for maintenance, addressing issues efficiently and effectively. 4.       Maintain inventory of tools and supplies, ensuring adequate stock levels for maintenance tasks. 5.       Inspect equipment regularly for preventive maintenance, identifying and addressing any potential issues proactively. 6.       Conduct general repairs such as painting, patching walls, and hanging shelves to maintain the appearance and functionality of hotel facilities. 7.      ...

Job Purpose To plans, organizes, co-ordinates and supervises the general operation, cleanliness, maintenance, safety and hygiene of all areas under housekeeping (Rooms, Event Halls & Public area) and establishes training needs and trains others. Primary duties and responsibilities To report to the Executive Housekeeper on the running of the Department during her/his shift. To prepare work schedules for the staff effectively. To relieve in the absence of the Executive Housekeeper. Oversee supervision of areas and staff. To assist the Executive Housekeeper in certain responsibility and oversees the day to day operation as established by Executive Housekeeper. To ensure that the highest standard of cleanliness and maintenance in all areas under Housekeeping Department are met. To assist, assign and supervise any supervisor in their work and handling problems. To keep record and send report to Maintenance Department in writing any request for...