54 others jobs found

1.0               Job Summary The Spa Therapist administers professional massage and body treatments to our guests. They must have a thorough knowledge of numerous massage modalities, posses a general understanding of body treatments and be willing to train in our spa’s specific massage and body treatment offerings. They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide wellness solutions to meet the needs of our guests. 2.0               Key Responsibilities Client Consultation: Conduct thorough consultations with clients to understand their specific needs, preferences, and any health conditions. Recommend appropriate treatments and products based on the client’s needs and goals. Treatment Services: Provide a variety of spa...

Job Summary The Hotel Manager is responsible for overseeing the overall operations of the hotel, ensuring excellent guest satisfaction, operational efficiency, financial performance, and compliance with company standards. The role involves leading all departments, maintaining service quality, driving revenue growth, and creating a positive working environment for associates. Key Responsibilities Oversee the daily operations of the hotel, ensuring smooth and efficient service delivery. Lead and manage all hotel departments, including Front Office, Housekeeping, Food & Beverage, Engineering, Sales & Marketing, Finance, and Human Resources. Ensure exceptional guest experiences and promptly resolve guest complaints or concerns. Monitor hotel performance, occupancy, revenue, and operating expenses to achieve business targets. Develop and implement strategies to maximize revenue and profitability. Maintain compliance with company policies,...

Job Responsibilities · Perform day-to-day routine and preventative maintenance tasks on electrical, plumbing, air- conditioning, mechanical systems and others related task to ensure all facilities are operating efficiently. ·      Test, troubleshoot and perform basic repair on all types of equipment. ·      Respond promptly and efficiently to any maintenance calls that arise. ·      Maintain all tools, equipment, and working areas in good condition. ·      Ability to multi-task    Job Requirements: - •   Diploma/Certificate/Vocational or technical background in electrical, mechanical or building service engineering or a related field. ·    Preferably with 1 - 2 years’ experience in a similar role, preferably within the hospitality industry ·    Proficiency in English and Bahasa Malaysia (Malay),...

Are you passionate, eager to learn, and looking to gain real-world experience in a professional environment? We are inviting enthusiastic students or recent graduates to apply for our internship program! This is a great opportunity to develop hands-on skills, learn from experienced professionals, and explore potential career paths in various departments. 🔸 Available Internship Departments: Human Resources Finance & Accounting Marketing & Communications Food & Beverage Service Kitchen / Culinary Housekeeping Front Office / Guest Services IT & Systems Support Procurement / Purchasing Sales & Events 🔸 General Responsibilities: Support the assigned department in day-to-day operations Handle administrative and operational tasks as required Maintain professionalism and adhere to company standards Learn and adapt...

We are looking for enthusiastic and customer-focused individuals to join our team as Service Crew. As part of the team, you will play a key role in delivering excellent service and ensuring a positive experience for our customers. Responsibilities -Greet and serve customers with a friendly and professional attitude. -Take customer orders accurately and efficiently. -Prepare and serve food and beverages following standard procedures. -Handle cash transactions and operate the point-of-sale (POS) system. -Ensure cleanliness and tidiness of the dining area, counters, and kitchen spaces. -Assist in restocking supplies and maintaining inventory. -Respond to customer inquiries, complaints, or special requests promptly and professionally. -Follow all health, safety, and hygiene regulations. What We Require from You -Customer-Centric: Passionate about delivering great service. -Friendly and Positive: Creates a welcoming atmosphere for customers and colleagues....

§    General o   Reads the logbook daily and take action accordingly. o   Provides information regarding the hotel’s facilities & services. o   Ensures to always be informed of VIP in-house and daily functions. o   Handles guest complaints in accordance with service recovery guidelines.   §    Front Desk o   Assigns rooms and checks in/out guests in accordance with established standards. o   Checks guest history of all arrivals on shift and gets familiarized with the information. o   Greets and addresses guests by name.  o   Thanks every guest when they depart. o   Exchanges money for guests in accordance with the hotel’s foreign exchange policy & procedure.   o   Handles the following situations in accordance with hotel policy: §  Early arrivals and late...

Main Duties: Financial Responsibilities 1.None, or to be discussed with the hiring manager. (Typically, interns do not have direct financial responsibilities). Operational Responsibilities 1.Assist in maintaining and troubleshooting IT hardware (desktops, laptops, printers, etc.) and software applications. 2.Support the IT team in the setup, configuration, and deployment of computer systems, mobile devices, and networks. 3.Help with the deployment of software updates, patches, and security configurations. 4.Monitor system performance and assist in identifying and resolving any issues or bottlenecks. 5.Assist with system backups and data recovery tasks as needed. 6.Participate in the management of IT inventory and an asset tracking. Guest Service 1.Provide technical support and assistance to end-users (staff) via email, phone, or in-person for hardware, software, and network-related issues. 2.Troubleshoot and resolve user-reported problems in a timely and efficient manner....

Job Descriptions: 1. Handle cash, credit, charge to room (CTR) transaction with customers and process sales transaction. 2. Make change accurately and efficiently.  3. Answer customer question as they arise and handle customer complain.  4. Help with other tasks as needed including managing shelves, tracking inventory, and keeping the store clean. 5. Send closing report to account department and drop cash sales at safety box.  6. Provide excellent and warmth service to all guests with a genuine smile.  Requirements: 1. 1 - 2 years of relevant working experience will be added advantage. Fresh graduate are encourage to apply. 2. Ability to work under pressure. 3. Excellent written and verbal communication skills both in Bahasa Malaysia and English.  4. Able to work independently and in collaboration with others. 5. Open for Malaysian only. 

Job Descriptions: 1. Motivate and guide all service associates to maintain the excellent customer service skills.  2. Train new staff and provide ongoing training and development opportunities for all team members.  3. Welcome all guests to the outlet, take accurate orders and offer recommendation and suggestions.  4. Seek guest feedback regularly and share the feedback with F&B Supervisor and the culinary team.  5. Well verse in Food & Beverage service sequence.  6. Work closely with the kitchen team in ensuring highest food quality is produced for guest.  7. Carry out cashiering duties including payment collection and postings for the outlet. Ensure sufficient cash float with various denominations is maintained.  8. Ensure all set up in the outlet is ready prior to the commencement of meal period. Provide special and personalize set up for special occasions, eg: honeymoon, anniversary, etc.  Requirements: 1. Minimum 1- 2 years...

Job Descriptions: 1. Supervise the Food & Beverage Captain and Assistant, ensuring that restaurant operations run smoothly and efficiently.  2. Oversee daily operations of the restaurant, ensuring all areas meet service standards and provide a high-quality experience to guests. 3. Address customer complaints and concerns tactfully, ensuring excellent customer satisfaction. 4. Conduct monthly inventory.  5. Train new staff and provide ongoing training and development opportunities for all team members.  6. Attend meetings and briefing, especially in the absence of the restaurant manager.  7. Continuously improve the guest experience by upholding high service and product standards. Requirements: 1. Minimum 2 years working experience in a supervisory role in hospitality environment.  2. Strong leadership skills and the ability to motivate and develop a team.  3. Excellent leadership, interpersonal and communication skills. 4. Committed to deliver...

Job Descriptions: Stay focused on the resort’s Vision and ensuring all tasks carried out are in accordance to the resort’s established Mission Statement. Rectify and resolve all technical issues related to the resort building, its fixtures and facilities. Be alert and troubleshoot problem when arise. Carry out preventative maintenance plans accordingly based on schedule. Seek immediate advice and recommendations from service providers or contractors for any difficult situation. Inspect all critical facilities regularly, including HVAC, MATV, CCTV, elevator, generator and diesel supply, water supply, gas supply and telecommunication system. Ensure up-to-date data record keeping is maintained. Fully understand the operating system for major machinery, equipment and facilities. Coordinate with accounts department in ensuring sufficient diesel supply at all times. Raise up requisition based on par level established. Work closely with housekeeping...

Responsibility: Providing courteous and efficient food and beverage services to the customers by presenting the menu, take order, suggest and recommend appropriately. Attend and respond to customers’ needs promptly and professionally such as presenting bills to customers, collect payment and give to the cashier, return change or credit card to customers. Performing general cleaning duties, such as sweeping, mopping, cleaning glasses, furniture & fittings, laying of tables and up-keeping of the overall Hard Rock Café.   Requirements: Prior experience in a similar position. Thorough knowledge of food safety procedures. Excellent organizational, time management, and multitasking abilities. Outstanding interpersonal skills. Capacity to work in a fast-paced environment. Ability to stand for extended periods. Ability to work shifts, over weekends, and on public holidays, as needed. This position is restricted to individuals with the rights to work...

  §    General o   Reads the logbook daily and take action accordingly. o   Provides information regarding the hotel’s facilities & services. o   Ensures to always be informed of VIP in-house and daily functions. o   Handles guest complaints in accordance with service recovery guidelines.   §    Front Desk o   Assigns rooms and checks in/out guests in accordance with established standards. o   Checks guest history of all arrivals on shift and gets familiarized with the information. o   Greets and addresses guests by name.  o   Thanks every guest when they depart. o   Exchanges money for guests in accordance with the hotel’s foreign exchange policy & procedure.   o   Handles the following situations in accordance with hotel policy: §  Early arrivals and late check outs §  Rebate and paid outs §  Refund o   Runs the night audit. o   Post folios and relevant data in the system immediately and accurately.   §    Communications o...

Job Summary ·       All applicants must exhibit an approachable and enthusiastic demeanour through body language, eye contact and verbal dialogue. ·       Responsible for answering all incoming calls in a friendly and effective manner. ·       Exercise proper telephone etiquette and comply with the hotel terminology and Breeze protocol. ·       Must be comfortable and effective at phone sales and up-selling. ·       Confirm reservations for spa services. ·       Assist with group scheduling. ·       Ensure that all treatments areas are professionally maintained in accordance with the guidelines and standards of Breeze. ·       Must stay current on all relevant certifications. ·       All therapists must be approachable and enthusiastic with good: ·       Body language ·       Eye contact ·       Verbal dialogue.   Ensure that all treatments areas are professionally maintained in accordance with the guidelines and standards of Breeze. ·       Must stay...

Job Summary The Housekeeping Coordinator is responsible for providing administrative and purchasing support to the Housekeeping Department. The role ensures efficient management of departmental documentation, staff attendance records, overtime monitoring, inventory control, purchasing activities, and operational reporting while supporting the Executive Housekeeper in achieving departmental objectives. Key Responsibilities Administration & Documentation Maintain all housekeeping records, filing systems, and departmental documentation. Prepare daily, weekly, and monthly departmental reports. Record and update housekeeping staff attendance, leave, medical leave, and absenteeism records. Monitor staff overtime and prepare monthly overtime summaries for payroll processing. Assist in preparing staff duty rosters and manpower schedules. Maintain training records, disciplinary records, and employee files within the department. Prepare meeting minutes...

Act as primary point of contact for routine inquiries regarding employment, policies, procedures, and payroll and/or benefits issues, provide administrative support to the Human Resources at the same time handle the manager's appointment calendar, coordinate telephone/conference calls and incoming mail, and set up and maintain filing systems, etc.  To command a high level of confidentiality between all levels of employees and management in the Hotel.   Your day-to-day:  People    Involve in the full spectrum of Human Resources functions; recruitment, training, performance management, compensation and benefits, employee relations to ensure the implementation of appropriate human resources policies to attract, retain and develop employees.  Administer and update employees’ database and leaves on a...

The Assistant Events Manager is responsible for planning, executing, and overseeing all events held at the hotel. This includes but is not limited to meetings, conferences, weddings, product launches, and VIP functions. The role requires exceptional attention to detail, a commitment to luxury service standards, and the ability to manage multiple stakeholders across departments.    Key Responsibilities  Event Sales & Coordination  Handle client enquiries, site inspections, proposals, and quotations professionally and promptly.  Liaise with clients from initial contact to post-event follow-up to ensure satisfaction and repeat business.  Prepare detailed Event Orders (BEOs) and coordinate with all departments to ensure seamless execution.          Revenue...

As the Sales Manager, you will be responsible to assists the Director of Sales in management of all sales activities and events including direct sales, sales solicitation, sales administration, public relations and management of the sales team.  Also to manage sales activities and events in line with the annual sales and marketing plan and to achieve/exceed budget and sales strategy for your hotel  At Crowne Plaza Hotels & Resorts we look for people who are charming, confident, and internationally minded; people who know what it takes to exceed guest expectations.     Your day-to-day:  People    Works with DOS on manpower planning and management needs   Works with DOS in the preparation and management of the Department’s budget   Manage day...

Greet and welcome all guests and take beverage and food orders in a prompt and professional manner  Be attentive to guest’s needs  Preparing and serving beverages such as drip coffee, espresso-based drinks, tea and other specialty drinks   Prepare food for service to guests and present food according to established health and presentation standards  Monitor guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests; check identification whenever the age of a guest requesting an alcoholic beverage service is questionable  Clear and clean tables in a prompt and efficient manner.  Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary ...

As the Reservations Agent, you will be responsible to process guest/agents room bookings request in line with IHG brand standard guidelines.  At Crowne Plaza Hotels & Resorts we look for people who are charming, confident, and internationally minded; people who know what it takes to exceed guest expectations.   Your day-to-day:  Maintains a regular pattern of sales calls and ensures no calls are left unanswered, when received through our Automatic Call Distribution system (ACD)  Record and process reservations made by phone/fax/email, website and GDS  Maintain a high level of product and service knowledge about all IHG Hotels, Restaurants and all IHG Hotels in your region  Prepare and execute action plans which increase reservation sales and associated business ...