16 others jobs found

We are looking for enthusiastic and customer-focused individuals to join our team as Service Crew. As part of the team, you will play a key role in delivering excellent service and ensuring a positive experience for our customers. Responsibilities -Greet and serve customers with a friendly and professional attitude. -Take customer orders accurately and efficiently. -Prepare and serve food and beverages following standard procedures. -Handle cash transactions and operate the point-of-sale (POS) system. -Ensure cleanliness and tidiness of the dining area, counters, and kitchen spaces. -Assist in restocking supplies and maintaining inventory. -Respond to customer inquiries, complaints, or special requests promptly and professionally. -Follow all health, safety, and hygiene regulations. What We Require from You -Customer-Centric: Passionate about delivering great service. -Friendly and Positive: Creates a welcoming atmosphere for customers and colleagues. -Responsible...

Job Descriptions: 1. Organize and arrange various guest activities in a fun but safe conditions.  2. Conduct talks related to conservation program. 3. Lead and act as guide for various trips, including trekking and day trips. 4. Conduct monthly inventory.  5. Submit reports as determined by the management.  6. Provide excellent and warmth customer service to all guest.  Requirements: 1. Candidate must possess at least Diploma / Degree in Recreation Science or equivalent. 2. 1 - 2 years of relevant working experience will be added advantage. Fresh graduate are encourage to apply. 3. Excellent leadership, interpersonal and communication skills. 4. Committed to deliver high levels of customer service. 5. Ability to work under pressure. 6. Flexibility to respond to a range of different work situations. 7. Able to swim.

Job Summary: The Housekeeping Supervisor is responsible for overseeing the daily operations of the resort’s housekeeping team, ensuring that guest rooms, public areas, and laundry services are maintained to the highest standards. This role involves supervising, training, and coordinating staff to ensure cleanliness, safety, and guest satisfaction. The ideal candidate will have strong leadership skills, attention to detail, and the ability to manage multiple areas within the resort, ensuring all housekeeping operations run smoothly and efficiently.   Job Descriptions: Supervise Housekeeping Staff: Oversee daily activities of housekeeping staff, ensuring all rooms, public areas, and laundry are cleaned and maintained to the highest standards. Room Inspections: Conduct regular inspections of guest rooms to ensure they meet cleanliness, hygiene, and quality standards. Public Area Management: Supervise the cleaning and upkeep of public areas,...

Key Responsibilities: Oversee daily operations of the restaurant, ensuring smooth service and high customer satisfaction. Plan and manage staff schedules, ensuring adequate coverage during peak hours. Train, supervise, and motivate staff to deliver excellent service and maintain a positive work environment. Monitor inventory levels, including meat, ingredients, and supplies, and place orders as needed. Ensure compliance with health, safety, and food hygiene standards at all times. Handle customer complaints and feedback professionally, resolving issues promptly. Collaborate and assist kitchen team to maintain food quality and consistency. Have a thorough knowledge and understanding of all food and beverage outlets and cross sell whenever necessary. Support marketing initiatives and organize special events or promotions to attract customers. Portraying professional image and to maintain friendly attitude in serving customer Maintain a clean,...

Reports directly and communicates with the Rooms Division Manager & Assistant Front Office Manager on all pertinent matters affecting guest service and hotel operations. Provides functional assistance and direction to all departments.  Cooperates, coordinates and communicates with other hotel departments as required. Reacts to situations to ensure guests receive prompt attention and personal recognition throughout the hotel. Responds to guest needs and resolves related problems. Supports and assists Front Office personnel and all departments at all times. Analyses the rate variance report to ensure room revenue control.

Reports directly and communicates with the Rooms Division Manager & Assistant Front Office Manager on all pertinent matters affecting guest service and hotel operations. To be stationed at the Hotel's lobby to Meet & Greet and usher guests. Provides functional assistance and direction to all departments. Coordinates and communicates with other hotel departments as required. Reacts to situations to ensure guests receive prompt attention and personal recognition throughout the hotel. Responds to guest needs and resolves related problems Supports and assists Front Office personnel and all departments from time to time. 

a)      Duties:   -          Wears issued uniform and name badge whenever on duty, from “clock-in" to "clock out”. -          Maintains proper grooming and hygiene habits as defined in the “personal hygiene” section of the Food and Beverage Manual. -          Maintains issued uniform including name badge in good, clean condition, without tears or stains. -          Complies with the hotel’s house rules and conduct codes as stated in the employee handbook and as distributed at orientation. -          Be able to describe the tasks that you are to perform in an emergency as outlined in the hotel’s loss-prevention procedures manual....

  Duties and Responsibilities   a)      Duties:   -          Wears issued uniform and name badge whenever on duty, from “clock-in" to "clock out”. -          Maintains proper grooming and hygiene habits as defined in the “personal hygiene” section of the Food and Beverage Manual. -          Maintains issued uniform including name badge in good, clean condition, without tears or stains. -          Complies with the hotel’s house rules and conduct codes as stated in the employee handbook and as distributed at orientation. -          Be able to describe the tasks that you are to perform in an emergency as outlined in the hotel’s loss-prevention...

Position Summary: The Commis will be assisting the Chef as well as other kitchen employees in food production. Assisting kitchen staff in maintaining high cuisine standards for function clients as well as delegates. You will be also responsible for assisting Demi Chef, CDP and Sous Chef in cooking and then ensuring that all stations are clean. Additionally, you are responsible to prepare special meals or substitute items, regulate the temperature of ovens, broilers, grills, and roasters etc. Pull food from freezer storage to thaw in the refrigerator and Ensure proper portion, arrangement, and garnish foods etc.   Job Type: Full-time Pay: RM1,700.00 - RM2,000.00 per month   Benefits: Free parking Health insurance Maternity leave Meal provided Opportunities for promotion Professional development   Schedule: Holidays Rotational shift Weekend jobs   Supplemental Pay:...

Job Brief: To take food and beverage orders accurately and completely, efficiently serve food and beverages to customers and address customers' needs. Main Job Tasks, Duties and Responsibilities: greet customers politely as they enter the restaurant & present menus to customers maintain an up-to-date working knowledge of the menu items and daily specials explain the menu items in terms of preparation, ingredients, and presentation be aware of allergy information on menu items answer inquiries about food and beverage items on the menu take food and beverage orders accurately including any special requests input the order into POS System work with kitchen staff to process and expedite food orders pre-set table for the orders& deliver and serve food at tables use established food handling and serving techniques ensure customers are satisfied with their food orders, beverages, and service handle customer complaints in a...

Maintaining and repairing hotel facilities and equipment, including tasks like plumbing, electrical work, carpentry, and HVAC maintenance, ensuring smooth operations and guest comfort. Complete basic maintenance related tasks and deep cleaning to keep guest rooms and public areas in an excellent state of cleanliness and repair. Assist with completion of the preventative maintenance checklist and complete minor repairs work orders such as replacing ceiling tiles, light bulbs, patching vinyl, unclogging toilets replacing faucet washers, etc. Assist Maintenance Manager when necessary. Carry tools, prepare the worksite and assist maintenance representatives as needed Report all unsafe conditions or malfunctioning equipment to supervisor. Adhere to all established safety policies and procedures. Follow procedures that ensure the security of inventory such as tools, supplies, equipment, etc., replenish supplies and inventory in a timely and efficient manner, and...

You will be the one of the first members of staff that a guest will meet, you set the example for the rest of the hotels services. Politeness, courtesy and professionalism must be shown at all times. You must be able to reply to any guest questions in practical and straight manner. 1. To report for duty punctually wearing the correct employee fashion and name badge at all times. 2. To greet and seat guests according to standards set in the departmental operation manual. 3. To do side duties as assigned on a daily basis by the Captain or Outlet Head. 4. To serve food and beverage to guests according to established performance standards. 5. To handle guest enquiries in a courteous and efficient manner. 6. To provide a courteous and professional service at all times. 7. To maintain a good working relationship with colleagues, and all other departments. 8. To have a complete understanding of and adhere to the hotel’s policy relating to fire , hygiene ,...

Greet and welcome guests and customers professionally. ·         Answer the incoming calls promptly. .         Handle check-in and check-out procedures efficiently. ·         Sell, register and assign rooms to incoming guests and ensuring that the details in the registration card are properly filled. ·         Manage front desk email communications and respond to inquiries. ·         Ensure reception area is clean, organized, and presentable at all times. ·         Receive, sort, and distribute mail, documents, and courier packages. ·         Provide administrative support such as filing, photocopying, and data entry....

Main Duties & Responsibilities   General   ·         Type and send out correspondences assigned as well as prepare meeting minutes and memos. ·         To trace all correspondences that required feedback and take appropriate actions. ·         Follow-up on insurance claims from the respective department and maintain and update every month. ·         Follow-up on hotel licenses from MBPP, Bank Negara, Road Tax, and Insurance of the company car and relevant Ministries; as and when necessary. ·         Update on the legal cases in the WM System as and when necessary as requested by the Director of Finance. ·         Review all maintenance contracts on a timely basis...

  1. Escort customers to their tables 2. Present menus to patrons and answer questions about menu items, making recommendations upon request 3. Inform customers of daily specials. 4. Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff 5. Take orders from patrons for food or beverages. 6. Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required 7. Check with customers to ensure that they are enjoying their meals and take action to correct any problems 8. Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning 9. Clean tables and/or counters after patrons have finished dining 10. Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine 11. Explain how various menu items are prepared, describing ingredients and cooking methods 12. Prepare tables for meals, including setting up items...

·         Manages the guest experience by ensuring the followings are provided: - ·         Thoughtful and attentive service with relaxed efficiency ·         Complete responsiveness to the desire of the hotel guests ·         Quality service of the hospitality is optimised in accordance to the quality service standard ·         To maintain a good working relationship with your own colleagues and all other departments. ·         To report to duty punctually, wearing the hotel uniform with nametag intact, and maintaining a high standard of personal appearance and hygiene at all times. ·         Welcoming and receiving of guest arrivals,...